Triton ATMGurus ARGO Series User manual

TDN 07103-00341
ARGO*
ATM
SERVICE MANUAL
*RL1713, RL27XY, RL63XY

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ARGO SERVICE MANUAL
ATMGurus®
21405 B Street
Long Beach, MS 39560 USA
1-888-7-ATMGurus (1-888-728-6487)
www.atmgurus.com
Revision History
Date Change
10/04/2013 Initial document
ATMGurusis the arm of the powerful Triton brand that serves as the epicenter for training, repair, and parts
for Triton as well as many other top ATM brand products.
Training
Field repair training on all major retail brands
State-of-the-art training facilities
A dedicated training staff
Repair
ATMGurus provides ATM repairs for all major retail brands and Guru-certified parts to ensure quality and
reliability.
Over 10 dedicated bench technicians and a complete flat-rate repair offering on all retailATMs means you get
competitive service and pricing at one convenient location.
Parts
With over $10 million in stocked ATM parts, whatever your parts requirement, ATMGurus has it. ATMGurus
features a large selection of new, Guru-certified refurbished and clearance parts for your Triton as well as
several otherATM brands.And with our online RMAprogram, you’ll be able to generate warranty claims 24/7.
©2013Delaware CapitalFormation,Inc.AllRightsReserved.ATMGurusandtheATMGurusLogo
are registered trademarks of ATMGurus. Triton logo is a registered trademark of Triton Systems
of Delaware, LLC.
The third party trademarks that may be identified herein are the trademarks of their respective owners, and
are not owned byATMGurus. ATMGurus disclaims any affiliation, connection, or association between its
products and services, and those of the respective trademark owners, or any sponsorship or approval of its
products or services by such trademark owners.

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ARGO SERVICE MANUAL
The TritonARGOATM is a lobby terminal designed for indoor use only. TheARGO line includes models
RL1713, RL27XY, and RL63XY. The following sections provide instructions and tips to understand and
service the ARGO ATM. Only trained and certified technicians should be providing service to the Triton
ARGO product line.
TABLE OF CONTENTS
Section 1: Introduction..................................................................................................1-1
Contact Information.................................................................................1-2
Model Series ............................................................................................ 1-3
Product Overview .................................................................................... 1-4
Wiring Diagram .....................................................................................1-10
General Troubleshooting........................................................................1-13
Section 2: Error Codes ..................................................................................................2-1
Error Codes..............................................................................................2-2
Section 3: Component Service ......................................................................................3-1
General Access......................................................................................... 3-2
Major Components...................................................................................3-6
Power Supply Unit...................................................................................3-7
Mainboard................................................................................................3-9
Display (LCD) .......................................................................................3-15
Printer.....................................................................................................3-19
Cash Dispensers.....................................................................................3-27
MiniMech Dispenser..............................................................................3-28
SDD Dispenser.......................................................................................3-30
NMD50 Dispenser.................................................................................3-32
SCDU Dispenser....................................................................................3-34
HCDU Dispenser...................................................................................3-36
SCDU & HCDU Troubleshooting.........................................................3-38
Card Reader ...........................................................................................3-50
Function Keypad....................................................................................3-53
Customer Keypad (EPP)........................................................................3-56
Cabinet / Vault (Lower Cabinet)............................................................3-63
Acronyms...............................................................................................3-68

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
This service manual should be used in conjunction with the ARGO User Manual
(TDN 07103‐00339).
CONTACT INFORMATION
North America
Telephone:
1-888-7-ATMGurus (1-888-728-6487)
Fax: [phone]
[e-mail]
Mail/RMAs:
ATMGurus
21405 B Street
Long Beach, MS USA 39560
Please include your RMA number on
any return shipments. Your RMA is your
tracking identification.
Hours:
Monday-Friday 8:00 am to 5:00 pm CST
Overnight Order Deadline: 4:00 pm CST
International
Telephone: [phone]
Fax:: [phone]
[e-mail]
Mail/RMAs:
ATMGurus
21405 B Street
Long Beach, MS USA 39560
Please include your RMA number on
any return shipments. Your RMA is your
tracking identification.

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
The ARGO line of ATMs by Triton includes a robust variety of features on the several models available. The table
below is provided for service technicians to more easily identify models.
A product label with the model number is normally located on the inside left top of the unit. If the lower cabinet is
not open, the model number can indicate what dispenser type is located below. Any model numbers ending in zero
(0) indicate that the unit was sold without a dispenser.
An XY reference may be seen throughout this manual when describing models shown. These are placeholder refer-
ences to possible model numbers, “X” referring to the business hours cabinet (1) or 24 hours level 1 vault (2) and
“Y” referring to the dispenser type (3 - MiniMech, 4-SDD, 5-NMD50, B-SCDU, or D-HCDU).
NOTE: In this document, the ARGO with the 7” display will be referenced as the ARGO 7 and the ARGO with
the 12.1” display will be referenced as the ARGO 12.
ARGO MODEL SERIES
MODEL CABINET/
VAULT
BUSINESS HOURS
OR LEVEL 1 VAULT DISPENSER DISPLAY SIZE
RL1713 Shallow Business Hour Cabinet MiniMech 7”
RL2714 Deep Business Hour Cabinet SDD 7”
RL2724 Deep Level 1 Vault SDD 7”
RL2715 Deep Business Hour Cabinet NMD50 7”
RL2725 Deep Level 1 Vault NMD50 7”
RL271B Deep Business Hour Cabinet SCDU 7”
RL271D Deep Business Hour Cabinet HCDU 7”
RL272D Deep Level 1 Vault HCDU 7”
RL6313 Shallow Business Hour Cabinet MiniMech 12”
RL6314 Deep Business Hour Cabinet SDD 12”
RL6324 Deep Level 1 Vault SDD 12”
RL6315 Deep Business Hour Cabinet NMD50 12”
RL6325 Deep Level 1 Vault NMD50 12”
RL631B Deep Business Hour Cabinet SCDU 12”
RL631D Deep Business Hour Cabinet HCDU 12”
RL632D Deep Level 1 Vault HCDU 12”

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
Display
 7” Touch screen
 Fully touch reactive
 LCD color
Printer
 60 mm or 80 mm
 7” available without printer
Magnetic Card Reader
 Magtek 215 dip Style
 Nidec Sankyo ICM330 EMV dip
Display
 12.1” screen
 Touch reactive F keys
 LCD color
Keypad
 T7 Triple DES and PCI compliant EPP
 T5 Triple DES and PCI compliant EPP
PRODUCT OVERVIEW
ARGO 7
ARGO 12

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
ARGO 7 ARGO 12
Fascia Key Lock
Integrated Topper
Lead-through
LED Indictors
Earphone Jack
Bill Tray
Fascia
High Topper Sign
Function Keys

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
(RL1713 shown above)
 The MiniMech dispenser sits on a fixed tray.
MiniMech
All shallow cabinet ARGO units have the MiniMech dispenser.
 750-1000 note capacity
 Single drawer cassette—no lock
 < 100 reject bin capacity
 5 notes per second max dispense rate
SHALLOW CABINET

ARGO SERVICE MANUAL
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This document may not be reproduced or distributed without the express written consent of Triton.
DEEP CABINET
There are four dispenser options.
NMD50
 1750 note capacity per cassette
 Two-Four cassettes
 200 note reject
 5 notes per second
HCDU
 1700 note capacity per cas-
sette
 Two cassettes
 Deeper than the SCDU
 200 note reject
(RL6314 shown above)
SCDU
 1000 note capacity
 Single cassette
 200 note reject
 2 notes per second
SDD
 1700-1800 note capacity
 Single cassette
 Rejects: 10% of total or 8
notes in one dispense.
 5 notes per second max
 Dispenses 50 notes max for
each transaction.