Triton FT5000 User manual

TDN 07100-00095B
THISAREAFORSERVICEPROVIDER
CONTACT INFORMATION:
09/25/2008
Model FT5000 (X2)
QUICK REFERENCE GUIDE

2
MANAGEMENT FUNCTIONS
- ACCESS INSTRUCTIONS -
1. ATATM WELCOME SCREEN, PRESS AND HOLD DOWN THE <CTRL>
KEY (LOWER-RIGHT CORNER OF KEYPAD), PRESS <1> KEY, THEN RE-
LEASE BOTH KEYS. THE PASSWORD ACCESS PROMPT IS DISPLAYED.
2. ENTER PASSWORD AND SELECT <ENTER>. THE MANAGEMENT FUNCTIONS MAIN MENU IS DISPLAYED.
TERMINALCONFIGURATION REPORT
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT DIAGNOSTICS > TERMINAL STATUS.
CONFIGURATION SUMMARY: THIS SUMMARY IS ACOMPREHENSIVE
REPORT OF CURRENT TERMINAL CONFIGURATION AND HARDWARE STATUS IN-
FORMATION.
NOTE: ITIS HIGHLY RECOMMENDED THAT THIS REPORT BE PRINTED AND SAVED AFTER INITIAL SETUP AND WHENEVER
CHANGES ARE MADE TO THE TERMINALS CONFIGURATION.
RESTART/ SHUTDOWN TERMINAL
RESTARTTERMINAL: THIS FUNCTION REBOOTS THE TERMINAL.
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT SYSTEMPARAMETERS.
SHUTDOWN TERMINAL: THIS FUNCTION POWERS-DOWN THE TERMI-
NALS OPERATING SYSTEM. WHEN PROMPTED THAT SHUTDOWN IS COMPLETE,
TURN ON/OFF SWITCH ON POWER SUPPLY TO <OFF> POSITION.

3
DIAGNOSTICS
PURGE: THIS INSTRUCTS THE DISPENSER TO REMOVE ANY NOTES (JAMS) IN
FEED PATH.
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT DIAGNOSTICS > DISPENSER.
TEST DISPENSE: THIS INSTRUCTS THE DISPENSER TO DISPENSE MINIMUM
ONE NOTE FROM EACH INSTALLED CASSETTE INTO THE REJECT CASSETTE/
AREA.
RESET / TEST PRINTER: THIS
INSTRUCTS THE PRINTER TO RE-INI-
TIALIZE AND PERFORM ATEST PRINT-
OUT.
SELECT DIAGNOSTICS > PRINTER.
PRINT LAST X: TOVIEW/PRINT PREVIOUSLY AUDITED OR UNAUDITED
RECORDS, USE THE PRINT LAST X OPTION.
JOURNAL FUNCTIONS
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT JOURNAL.
EXAMPLE: ENTERING THE NUMBER ‘50’ WILL LET YOU VIEW THE LAST 50 TRANSACTIONS/EVENTS THAT HAVE OC-
CURRED. YOU MAY PRINT TO THE RECEIPT PRINTER.
DAYCLOSE: THIS OPTION IS USED TO COMPLETE DAILY BALANCING OF THE
ATM WITH THE PROCESSOR. TOTALS ARE CLEARED AND SWITCHED TO THE
NEXT BUSINESS DAY.
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT TERMINALCLOSE FUNCTIONS.
TRIALCLOSE: THIS OPTION FUNCTIONS LIKE ADAY CLOSE EXCEPT THE TOTALS ARE NOT CLEARED.
CLOSEFUNCTIONS

4
CASSETTE CLOSE FUNCTIONS (FRONT DISPLAY)
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SELECT TERMINALCLOSE FUNCTIONS.
SELECT CASSETTE CLOSE.
NOTE: FOR AN NMD-50/100 DISPENSER INSTALLED, WAIT FOR
THE CASSETTES TO UNLOCK (THIS IS DONE AUTOMATICALLY).
REMOVE AND REPLENISH THE SELECTED CASSETTE(S).
PROCEDURES FOR THE NMD-100 CASSETTE REPLENISH-
MENT ARE ON PAGE 7.
PLACE SELECTED CASSETTE(S) IN SERVICE. PRESS <EN-
TER>. NOTE: THE NMD-50/100 CASSETTES MUST BE LOCKED
AND INSERVICE FOR NORMAL OPERATION.
NOTE: FOR AN NMD-50/100 INSTALLED, WAIT FOR THE CAS-
SETTES TO LOCK (THIS IS DONE AUTOMATICALLY). PRESS <EN-
TER> IF APPLICABLE.
ENTER CASSETTE QUANTITY (NUMBER OF NOTES, NOT
VALUE) FOR THE SELECTED CASSETTE(S). PRESS <ENTER> TO AC-
CEPT ENTRY. REPEAT FOR EACH SELECTED CASSETTE.
A CLOSE REPORT IS DISPLAYED TO BE PRINTED OR SAVED.
THIS OPERATION WILL RESET THE NUMBER OF BILLS IN THE
CASSETTE(S) TO ZERO (0). PRESS <ENTER>.
AFTER CASSETTE(S)HAVE BEEN REINSERTED IN THE DISPENSER,
PRESS <ENTER>.
A TRIAL CASSETTE CLOSE REPORT AUTOMATICALLY
IS DISPLAYED TO BE PRINTED OR SAVED. PRINT AND RETAIN A
COPY FOR STARTING POINT REFERENCE. PRESS <ENTER> TO RE-
TURN TO CLOSE FUNCTIONS.

5
CASSETTE CLOSE FUNCTIONS (REAR SERVICE PANEL)
FROM THE REAR SERVICE PANEL:
PRESS <ENTER> FROM THE RSP KEYPAD. WHEN PROMPTED, ENTER YOUR
MANAGEMENT FUNCTION PASSWORD. THE MAIN MENU OPTIONS ARE DISPLAYED.
THE CASSETTE CLOSE FUNCTIONS OPERATE THE SAME AS THE FRONT
DISPLAY SEQUENCE.
3. CLEAR JOURNAL
4. JOURNAL PROPERTIES
MAIN MENU
1. TRIAL CLOSE
2. DAY CLOSE
3. TRIAL CASSETTE CLOSE
4. CASSETTE CLOSE
1. TERMINAL CLOSE
1. DISPLAY UNAUDITED RECORDS
2. DISPLAY LAST X
2. DIAGNOSTICS
3. ELECTRONIC JOURNAL
1. CURRENT TERMINAL ERROR
2. DISPENSER
3. CARD READER STATUS
4. PRINTER
5. MODEM / ETHERNET
6. KEYPAD
4. RESET TERMINAL ERROR
5. SHUT DOWN THE TERMINAL
6. RESTART THE TERMINAL
SELECT CASSETTE(S) TO CLOSE
CLOSE REPORT
REMOVE/REPLENISH CASSETTE(S)
REINSTALL CASSETTE(S)
PLACE CASSETTE(S) IN-SERVICE
ENTER CASSETTE QUANTITY
TRIAL CASSETTE CLOSE REPORT
Press ENTER to
begin.
Status: IDLE
Please enter your password
to access the Management
Functions.
ENTER

6



PRESS TO START.


ENTER PASSWORD.
SELECT “CASSETTE CLOSE”.
CLOSE CASSETTE(S) - TOUCH CAS-
SETTE OPTIONS ON TOUCHPAD UNTIL
“ASTERICK” APPEARS. SELECT “CON-
TINUE”.

CASSETTE CLOSE REPORT APPEARS.
PRINT REPORT. PRESS “EXIT” WHEN
COMPLETED.
*** Cassette Close ***
Cassette A
Last Close Date/Time:
6/4/2007 7:49:39 AM
Start Quantity:
Qty: 200
Amount: $2000.00
Dispensed:
Qty: 50
Amount: $500.00
Remaining:
Qty: 150
Amount: $1500.00

REMOVE /REPLENISH CASSETTE(S).
PRESS “ENTER”.
PLACE CASSETTES “IN-SERVICE”.
TOUCH CASSETTE OPTIONS ON
TOUCHPAD UNTIL “ASTERICK” AP-
PEARS. SELECT “CONTINUE”.

TRIAL CASSETTE CLOSE REPORT
APPEARS. PRINT REPORT. PRESS
“EXIT”WHEN COMPLETED.

ENTER CASSETTE QTY (EACH).
PRESS “OK”.
SELECT “TERMINAL CLOSE FUNCTIONS”.
Select the cassettes to close.
WARNING: Cassette totals will be
reset for the selected cassettes
* Cassette A: $10.00
* Cassette B: $20.00
Continue Exit
Select the cassettes to place in
service.
* Cassette A: $10.00
* Cassette B: $20.00
Continue Exit
Cassette Quantity - Cassette A:
Please enter the number of bills that
are in the cassette (not the value).
123
456
789
0
<>
CANCEL
CHANGE
OK
200
You may now remove and replenish
the cassettes. Press ENTER when
done.
Enter
*** Trial Cassette Close ***
Cassette A
Last Close Date/Time:
6/4/2007 7:55:39 AM
Start Quantity:
Qty: 200
Amount: $2000.00
Dispensed:
Qty: 0
Amount: $00.00
Remaining:
Qty: 200
Amount: $2000.00
CASSETTECLOSEFUNCTIONS
(REAR OPERATOR PANEL - TOUCHSCREEN)

7
PUSH PACKER PLATE TO-
WARDS THE CASSETTE
HANDLE. PLATE SHOULD
STAY IN PLACE.
3
1
2
6
PLACE CASSETTE ON ALEVEL SURFACE. INSERT CAS-
SETTE KEY INTO THE CASSETTE LOCK AND TURN “CLOCK-
WISE”. PRESS “GREEN”RELEASE BUTTON TO RAISE LID.
5
UNLOCK/OPEN DISPENSER SECURITY DOOR. GRASP CAS-
SETTE HANDLE WITH ONE HAND WHILE HOLDING MECHA-
NISM WITH THE OTHER. PULL CASSETTE OUT SLIGHTLY,
THEN PLACE ONE HAND UNDERNEATH. REMOVE CAS-
SETTE.
STEP ACTION
4
7
COUNT THE NUMBER OF BILLS THAT REMAIN IN THE CAS-
SETTE,IF ANY.
COUNT THE NUMBER OF BILLS THAT ARE BEING ADDED
TO THE REMAINING NOTES.
THE TOTALOF THESE AMOUNTS WILL BE ENTERED IN
THE “ENTER CASSETTE QUANTITY” PROMPT FOR CAS-
SETTE CLOSE PROCEDURE.
REPLENISH NMD-100 CASSETTE(S)
8
STEP ACTION
PLACE CURRENCY IN THE
CASSETTE AND LEVEL NOTE
PILE. MOVE PACKER PLATE
WITH ENOUGH PRESSURE TO
HOLD THE NOTES.
EXTEND THE “PAWLS” ON PACKER PLATE FULLY. CLOSE
LID AND INSTALL IN DISPENSER.
CLOSE CASSETTE LID TO ITS
LOCKED POSITION. THE
GREEN RELEASE BUTTON
SHOULD “POP”OUT. TURN
KEY “COUNTERCLOCKWISE”
TO LOCK CASSETTE. SLIDE
CASSETTE INTO ITS SLOT IN
THE MECHANISM.
REMOVE THE REJECT CASSETTE. PLACE ON LEVEL SUR-
FACE. INSERT KEY INTO LOCK AND TURN “CLOCKWISE”.
PRESS GREEN RELEASE BUTTON TO RAISE LID.
9REMOVE ANY REJECTED NOTES - BOTH SINGLE AND
BUNDLED AREAS.FOLLOW LOCKING PROCEDURES FROM
STEP 7AND SLIDE CASSETTE BACK INTO MECHANISM.

8
14
25
36
STEP ACTION
REPLENISHRECEIPTPAPER
STEP ACTION
PULL RELEASE
HANDLE UP AND RO-
TATE PRINTER ASSEM-
BLY DOWN.
INSTALL NEW PAPER
ROLL/ SPINDLE IN
BRACKET.
PAPER FEEDS FROM
TOP OF ROLL!
FEED END OF PAPER
INTO PRINTER TAKE-
UP SLOT. PRINTER
WILL AUTOMATI-
CALLY GRIP AND
PULL PAPER INTO
FEED PATH.
NOTE: THIS PROCEDURE REQUIRES TERMINAL IS POWERED UP.
REMOVE SPENT PA-
PER ROLL AND
SPINDLE FROM PAPER
BRACKET.
OPEN THE REAR
CABINET SLEEVE
DOOR. IFPAPER RE-
MAINS ON ROLL, CUT
OR TEAR PAPER BE-
TWEEN ROLL AND
PRINTER.
RELEASE (OPEN)THE BLUE TENSION LEVER SHOWN.
REMOVE ANY PAPER FROM THE PRINTER/CUTTER
ASSEMBLY.
MOVE THE TEN-
SION LEVER BACK
TO THE CLOSED
POSITION. ROTATE
UP THE PRINTER
ASSEMBLY.Open
Closed
RECOMMEND PERFORM ADIAGNOSTIC TEST OF
THE PRINTER. GOTO MAIN MENU > DIAG-
NOSTICS > PRINTER > RESET/TEST
PRINTER. THIS FUNCTION RE-INITIALIZES
AND PERFORMS AN OPERATIONAL TEST OF THE
PRINTER.

9
COMMON ERROR CODES
302 FEED FAILURE
1. REMOVE AND OPEN CASSETTE(S). IFTHERE IS CURRENCY IN CASSETTE,GO
TO STEP 2. IFNOT, LOAD CURRENCY AND PROCEED TO STEP 3.
2. ISCURRENCY OF GOOD QUALITY? IFYES, GO TO STEP 4. IFNOT, OBTAIN
QUALITY CURRENCY. PROCEED TO STEP 4.
3. SHUFFLE CURRENCY AND REPACK CASSETTE.
4. RE-INSERT CASSETTE USING REPLENISHING CASSETTE PROCEDURES.
5. PERFORM ATEST DISPENSE (DIAGNOSTICS>DISPENSER>TEST DISPENSE).
IFSUCCESSFUL,PLACE ATM IN SERVICE.
306
139
140
141
PRINTER CONTROL-
LER NOT RESPONDING
PAPER JAM REPORTED
TIME-OUT WAITING
FOR PRINTER TO BE
READY
2. PULL THE PRINTER RELEASE PIN. OPEN THE PRINTER/CUTTER ASSEMBLY
AND VERIFY THERE ARE NO JAMS IN THE PRINTER OR THE PAPER PATH. VERIFY
THE BLUE LEVER ON THE RIGHT SIDE OF THE PRINTER IS IN THE CORRECT
POSITION. CLOSE THE PRINTER/CUTTER ASSEMBLY.
3. PERFORM ARESET/TEST PRINTER (DIAGNOSTICS>PRINTER>RESET/
TEST PRINTER) COMMAND. IFSUCCESSFUL, PLACE ATM IN SERVICE.
1. VERIFY THAT THERE IS PAPER IN THE PRINTER. REPLENISH PAPER AS
NEEDED.
ERROR
CODE MEANING RECOMMENDATIONS
156 CASSETTE OUT OF
SERVICE
194 CASSETTES NOT
LOCKED
1. THIS OCCURS WHEN THE LAST AVAILABLE CASSETTE DISPENSING CUR-
RENCY HAS BEEN TAKEN OUT OF SERVICE. CASSETTES ARE (TYPICALLY)TAKEN
OUT OF SERVICE BECAUSE OF FEED FAILURES OR EXCESSIVE REJECTS.
2. INSPECT CASSETTES.FILL IF NEEDED. IFTHEY ARE NOT EMPTY, SEE RECOM-
MENDED ACTION FOR “FEED FAILURE” (ABOVE).
3. PLACE CASSETTES “IN-SERVICE” FROM MANAGEMENT FUNCTIONS MENU.
(NMD-50/100 ONLY) LOCK THE CASSETTES FROM MANAGEMENT FUNC-
TIONS MENU.
185
to
190
TERMINAL
CONFIGURATION
ERRORS
ENTER MANAGEMENT FUNCTIONS AND CHECK/CONFIGURE:
-TELEPHONE NUMBER (EC 185), CURRENCY VALUES (EC 186), MAXIMUM
WITHDRAWAL AMOUNT (EC 187), PIN WORKING KEYS (EC 188), TERMI-
NAL ID (EC 189), PIN MASTER KEY (EC 190).

10
COMBINATION LOCKS
INTRODUCTION
THE SECURITY CABINET CAN BE SECURED USING AN ELECTRONIC COMBINATION LOCK. THESE
PAGES COVER HOW TO OPERATE THE COMBINATION OF EITHER ELECTRONIC LOCK OFFERED.
ENTERING THE COMBINATION
1. ENTER THE CURRENT COMBINATION AND CHECK FOR PROPER OPERATION. AFTER EACH KEYPRESS,THE LOCK WILL BEEP. AFTER THE
FINAL DIGIT HAS BEEN ENTERED, THE LOCK WILL BEEP TWICE, AND THE OPEN PERIOD WILL BEGIN.
2. WHEN AVALID COMBINATION HAS BEEN ENTERED, THE OPERATOR WILL HAVE APPROXIMATELY 4SECONDS TO OPEN THE LOCK.
3. TOOPEN THE LOCK,TURN THE DIAL CLOCKWISE.
4. AFTER THE LOCK IS OPENED, THE CABINET DOOR MAY BE OPENED.
LOCKOUT FEATURE
THE LOCK INCLUDES A‘WRONG TRY PENALTY’ LOCKOUT FEATURE THAT PREVENTS ENTRY FROM UNAUTHORIZED PERSONNEL. THIS
FEATURE PERFORMS AS FOLLOWS:
•ENTRY OF FOUR (4)CONSECUTIVE INVALID COMBINATIONS STARTS A5-MINUTE DELAY PERIOD.
- LEDFLASHES RED AT TEN (10)SECOND INTERVALS.
•ATTHE END OF THE DELAY PERIOD,TWO (2) MORE CONSECUTIVE INVALID COMBINATIONS WILL RESTART AN ADDITIONAL 5-MINUTE
DELAY.
EACH LOCK IS SHIPPED FROM THE FACTORY IN SHELVED MODE,OPERATING ON ASTANDARD COMBINATION (50-25-50).
NOTE:CHANGE THIS COMBINATION! SEE USER MANUAL FOR CHANGING COMBINATION PROCEDURES.
ENTERING THE COMBINATION
1. TURN THE DIAL LEFT (CCW)UNTIL THE LETTERS “EC”(ENTER COMBINATION)APPEAR
ON THE LCD.
2. ENTER THE CURRENT COMBINATION BY SEQUENTIALLY PRESSING THOSE SIX (6)BUTTONS.
(EX:33-44-55)THE LCD WILL DISPLAY THESE NUMBERS AS THEY ARE ENTERED.
3. WHEN THE COMBINATION HAS BEEN CORRECTLY ENTERED, THE LCD WILL READ “OPR”,
MEANING “OPEN RIGHT”. TURN THE DIAL RIGHT (CW) UNTIL IT STOPS. THE LOCKS
BOLT IS NOW RETRACTED AND THE LOCK IS OPEN.
4. AFTER THE LOCK IS OPENED, THE CABINET DOOR MAY BE OPENED.
OPERATING THE ELECTRONIC LOCK
THE ELECTRONIC LOCK COMBINATION CONSISTS OF SIX DIGITS. UPON ARRIVAL,THE COMBINA-
TION OF THE LOCK SHOULD ALREADY BE PRESET TO 1-2-3-4-5-6. NOTE:CHANGE THIS COMBI-
NATION! SEE USER MANUAL FOR CHANGING COMBINATIONS PROCEDURES.