Uplift desk C-frame User manual

For assembly assistance,

visit upliftdesk.com/2leg-com, or call 800-349-3839,

or email [email protected]

355 lb

two person

assembly

2-Leg Standing Desk

V2 Frame

(C-Frame and T-Frame)

C-Frame

T-Frame

C-Frame T-Frame

Thank you for choosing UPLIFT Desk.

Safety and Warnings

WARNING: Keep ngers and body parts clear of the moving desk. Check the desk’s surroundings on

all sides before raising or lowering the desk to ensure there are no obstacles which can be damaged or

damage the desk.

WARNING: The desk is designed for use in dry environments, use indoors only. Use of desk outdoors

or in damp locations can cause risk of electric shock, re, or personal injury.

WARNING: Only plug the desk into a properly grounded, 120V power outlet. Using a voltage converter

is considered improper use and can cause damage to the desk.

WARNING:

In case of spilled liquid on any desk component, disconnect the desk from the power outlet

immediately. Clean up the spill with a dry cloth and plug the desk back into the power outlet. There is a risk

of desk failure or electric shock if desk components become wet.

WARNING: Do not open or insert any object into a desk frame component such as the motor housing

or control box. Doing so may cause damage and presents a risk of electric shock.

WARNING: Never use the desk if the power cord or plug is damaged as this can cause a risk of re and

electric shock. Contact UPLIFT Desk for a replacement power cord if it is damaged in any way.

WARNING: Ensure all cords and cables have enough slack so they don’t pull as the desk moves up and

down.

WARNING: Keep children away from the desk unless supervised. Misuse of the desk can cause

personal injury.

Under no circumstances does the manufacturer accept warranty or liability claims for damages caused from

improper use of this desk. Please provide these instructions to any new user or owner of the desk.

Please read these instructions carefully. This desk is height adjustable to t the user’s

height. Inappropriate use of this desk can cause property damage and/or bodily injury.

Box Marked: Core 1 and FRM500

Package Contents

Leg

(qty 2)

Control Box

(qty 1)

Crossbar End

(qty 2)

Anchor Plate

(qty 2)

Wire Management Tray

(qty 1)

Crossbar Rail

(qty 2)

Keypad

(qty 1)

Leg Cable Extension

(qty 1)

Power Cable

(qty 1)

P10 P11

P12

P5P4

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

#10-24x3/4’’

Machine

Screw (qty 8)

#10x3/4’’ Wood Screw

(qty 8)

Washer

(qty 6)

Cable Mount

(qty 10)

#10x5/8’’ Wood Screw

(qty 4)

M6x14 Machine Screw

(qty 8)

M6x10 Machine Screw

(qty 16)

4mm Allen Wrench

(qty 1)

M8x8 Set Screw

(qty 8)

M8x10 Machine Screw

(qty 4)

5mm Allen Wrench

(qty 1)

H8 H9

H4 b

H4 a

H7 H14

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

Allen Wrench Handle

(qty 1)

H15

(Packed in this box, or an accessory box)

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

or or or

The assembly steps and components that are specic to the C-Frame

type are noted by this “C” icon.

T-Frame Feet & Side Brackets Box Components

Side

Bracket

(qty 2)

Foot

(includes Leveling

Glides, qty 2)

P2P1

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

T-Frame

Crossbar End

Adapter

(right and left qty 2)

M8x10

Machine Screw

(qty 4)

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

Logo

Plate

(qty 2)

P16 M6x10

Machine Screw

(qty 4)

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C-Frame Feet & Side Brackets Box Components

Side Bracket

(right and left, qty 2)

Logo Plate

(qty 2)

Foot

(includes Leveling Glides, qty 2)

P2 P16P1

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

M6x10

Machine Screw

(qty 4)

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

The assembly steps and components that are specic to the T-Frame

type are noted by this “T” icon.

Note: The Logo Plate (P16) may come pre-attached to the Side Brackets (P2) and the

four additional M6x10 Machine Screws (H1) won’t be included.

355 lb

You’ll also need:

Phillips Head

Screwdriver

Step 1 - Inventory of Parts

A. For ease and safety, we recommend using two people for assembly. Before assembly, consider where

you want your desk to be located. Since your new desk is height adjustable, you will want it located

a safe distance from anything that could obstruct the desk from being raised or lowered (like a wall

mounted shelf or cabinet). With an Advanced Keypad, you can set the upper and lower height limits for

your desk to avoid any potential collisions.

B. To avoid any damage to your oor or desktop, we

recommend assembling your desk on a debris-free

carpet or blanket.

C. Ensure you have received all components and

hardware before disposing of any packing material.

Lay out the components from all boxes and make

sure the items and quantities match what is shown

in each of the package contents sections in these

instructions.

D. Inspect the top surface of your desktop for damage

before beginning your frame assembly. This will

save you time if the desktop was damaged in

shipment.

E. The included Allen Wrench Handle (H15) provides increased leverage and a better

grip when tightening the frame screws. Insert the 4mm Allen Wrench (H6) into the

side marked with the number “4”. Push the Allen Wrench all the way into the slot of the

handle until it “snaps” securely into place.

Component Diagram

Desk Assembly Instructions

Foot

Leg

M6x14 Machine Screw

Crossbar End

Side Bracket

M6x10 Machine Screw

M8x8 Set Screw

Crossbar Rail

Logo Plate

V2 2-Leg C-Frame shown

Step 3 - Side Bracket Attachment

A. Slide the tabs of the Side Bracket (P2) into the

Crossbar End (P5) and insert two M6x10 Machine

Screws (H1) through the top of the Crossbar End

as shown. Loosely start each screw by hand.

Once both screws are started, tighten them both

completely.

Repeat this step for the 2nd Leg assembly.

• If your Side Brackets came with the Logo Plates

(P16) pre-attached, continue on to Step 4.

• If your Side Brackets came with the Logo Plates (P16) detached and four extra M6x10 Machine Screws

(H1) were in the Side Bracket box, follow Steps C through E below.

C. Insert two M6x10 Machine Screws (H1) through the two larger holes in the face of the Side Bracket (P2)

and into the Leg. Once both screws are started, tighten them both completely.

Attach the Logo Plate (P16) by pressing the posts on the Logo Plate rmly into the two smaller holes

in the side of the Side Bracket. The Logo Plate conceals the two screws in the face of the Side Bracket.

When assembling the Legs in the orientation shown, the Logo Plate will need to be attached upside-down

so that it is right-side-up when the desk is ipped over.

Repeat this step for the second Leg assembly.

Step 2 - Crossbar End Attachment

A. Place one of the Crossbar Ends (P5) upside down

as shown.

Position one of the Legs (P4) so that the back

of the Leg and the back of the Crossbar End are

aligned and ush.

Using the 4mm Allen Wrench (H6), loosely in-

sert four M6x10 Machine Screws (H1) through the

Crossbar End holes and into the Leg as shown, but

do not tighten them.

Once all four screws have been started, tighten

them using the Allen Wrench (H6).

Repeat this step for the second Leg assembly.

P16

Place the leg assembly so that the Side Bracket is centered between the front and back edges of the

desktop and approximately 1/2” in from the side edge of the desktop.

Make a pencil mark in the center of each of the Side Bracket holes and the

Crossbar End hole. Then move the leg assembly out of the way and drill

pilot holes using a 1/8” drill bit. IMPORTANT: DRILL NO DEEPER THAN

1/2”. To ensure this, we recommend wrapping a piece of tape around

your drill bit 1/2” from the tip. Stop drilling just before the tape touches

the desktop.

A. If you have “tube shape” Crossbar Rails (P6),

position them so that the center indicator marks

are facing up and side slots face inward as shown

here. Slide the Crossbar Rails into the Crossbar

End (P5) of the Leg assembly shown with the

center indicator marks facing up. This will be

the right side Leg of your desk when it is ipped

upright.

Tube Shape

I-Beam Shape

Center indicator mark

Step 4 - Crossbar Rail Installation

B. Place your desktop upside down on a debris-free blanket or carpet. If your desktop has threaded inserts

or pre-drilled holes, they should be visible and facing up.

A. If you have “I-beam shape” Crossbar Rails (P6),

slide the Crossbar Rails into the Crossbar End

(P5) of the Leg assembly shown with the center

indicator marks facing up. This will be the right

side Leg of your desk when it is ipped upright.

Tube Shape

I-Beam Shape

Step 5 - Drill Desktop Holes (If applicable)

• Skip this step and proceed to Step 6 if your desktop has threaded metal inserts or pre-drilled holes.

A You will be drilling holes for the rst leg assembly now, at a later step you will be drilling holes for the

other leg assembly.

0.5”

Tape

Center indicator mark

H4 b

H4 a

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

Machine Screw: at end

Wood Screw: pointy end

Step 6 - Leg Assembly Attachment

A. Align the holes in the Side Bracket with the holes on the desktop. When adjusting the location of the leg

assembly on your desktop, lift it up to move it instead of sliding it. This will help protect your desktop and

keep the pre-installed rubber grommets in the Side Bracket and Crossbar End from becoming dislodged.

If they do become dislodged, they can be easily reinserted.

B. IMPORTANT! Determine the correct screws to use based on whether your desktop has threaded metal

inserts or pre-drilled holes.

• For desktops that have threaded metal inserts: use the 3/4”

Machine Screws (H4b) and Washers (H5) for the following steps.

Do not use the wood screws with the pointy end.

• For desktops that have pre-drilled holes: use the 3/4” Wood

Screws (H4a) and Washers (H5) for the following steps.

C. Use a Phillips Head Screwdriver and the screws and washers determined above to attach the Side Bracket

to the desktop, but do not tighten the screws completely yet.

C-Frame

1. Use one of the screws and washers determined

above to fasten the Crossbar End to the desktop

as shown in the image below, but do not tighten

completely.

T-Frame

If you drilled pilot holes in Step 5, use one screw

and washer to attach the Crossbar End to the

desktop, but do not tighten completely.

If your desktop has pre-drilled holes or threaded

metal inserts, proceed with Steps 1 and 2 be-

low:

1. There is a left and a right Crossbar End Adapter

(P3). Select the one that can be positioned as

shown and attach it to the Crossbar End (P5) in

the orientation shown using two M8x10 Machine

Screws (H7), but do not tighten the screws yet.

Step 6 (Continued)

D. Position the other leg assembly onto the Crossbar Rails and repeat the steps above for the other leg.

Note: If your desktop does not have threaded metal inserts or pre-drilled holes, you will need to pre-drill

the holes for this leg assembly at this point as noted in Step 5.

2. Use one screw and washer to fasten the Crossbar

End to the desktop as shown in the image below, do

not tighten completely.

E. Tighten all screws installed so far in this step, eight for a C-Frame and six for a T-Frame.

Step 7 - Center Rail Alignment

A. Slide each Crossbar Rail (P6) left or right until the center indicator marks are approximately centered

between the two Crossbar Ends.

B. Insert four M8x8 Set Screws (H3) into each Crossbar End and tighten.

Important: Ensure that all eight set screws make contact with the Crossbar Rail inside the Crossbar Ends.

Step 8 - Keypad Attachment

A. Choose which side of the desktop you’d like your Keypad (P8) to be located. Remember that you are

assembling your desk upside down, so the Keypad will be on the opposite side once the desk is upright.

B. There are two pairs of Keypad mounting holes pre-drilled into each side of most UPLIFT desktops to

accommodate several different Keypad designs. Align the Keypad with the pre-drilled desktop holes

that best align with the Keypad’s mounting holes.

C. If you do not have an UPLIFT desktop with pre-drilled Keypad mounting holes or you would like to

attach the Keypad in a different location than the pre-drilled holes, position the Keypad where you would

like to attach it and make a pencil mark at the center of each Keypad mounting hole and drill pilot holes

with a 1/8” drill bit. IMPORTANT: DRILL NO DEEPER THAN 1/2”.

D. Attach the Keypad with two #10x5/8” Wood Screws (H14). Be careful to not over-tighten to avoid

stripping.

P8 P8

H14

Step 10 - Cable Connections

A. Connect the cable of the Keypad (P8) into the

Control Box (P7) port labeled “HS”.

B. Connect the short cable of the Leg closest to the

Control Box directly into the white port of the

Control Box marked “M2”. This port is located on

the same end as the Keypad port marked “HS”.

C. Connect the short cable of the other Leg into the

Leg Cable Extension (P10). Be sure to connect

the short Leg cable to the “straight” connector

end of the Leg Cable Extension. Do NOT attempt

to connect the short Leg cable to the “angled”

connector end of the Leg Cable Extension.

D. IMPORTANT: Referring to Fig. 1, connect the

“angled” end of the Leg Cable Extension (P10)

into the white port marked “M1” located on top of

the Control Box with the cable pointing away from

the Control Box. Do not attempt to connect the

Leg Cable Extension with the cable running over

the top of the Control Box. Doing so will damage

the Leg Cable Extension and the Control Box.

Fig. 1

Top view of Control Box tabs & Crossbar End slot. This is just

an illustration, you won’t be able to see this when installing.

Step 9 - Control Box Attachment

A. Connect the Power Cable (P9) into the port on

the Control Box (P7) marked “AC”.

B. Position the Control Box near the Leg on the

side of the desk you have attached your Keypad

and point the Power Cable end away from the

Leg.

C. Slide the Control Box onto the Crossbar End

so that the tabs on the bottom of the Control

Box interlock with the slots in the Crossbar End

(P5) as shown. Note: The Control Box must be

attached to the frame for the desk to function

properly.

IMPORTANT!: Take this moment to double check that all of the screws indicated with arrows are tight. This

is an important step and it is much easier to ensure they are tight now before ipping the desk upright.

Don’t forget to check the Feet screws and the screw located underneath the Control Box on C-Frames.

Step 12 - Caster Installation (Optional)

If you purchased Casters for your desk, we recommend installing them now.

A. First, remove the pre-installed Leveling Glides from the Feet by rotating them counterclockwise to

unthread them from the mounting holes.

B. Install a Caster in each of the Leveling Glide holes by turning the stem of the Caster clockwise, threading

it into the hole. Use a 12mm or 1/2” at wrench to tighten Casters that include a hex nut on the threaded

stem for tightening.

Step 11 - Feet Attachment

A. Place one of the Feet (P1) on top of one of the Legs as shown. Note: If you are assembling a C-Frame,

make sure the long end of the Foot is facing towards the front of the desk in the same direction as the

long ends of the Side Brackets.

B. Loosely start four M6x14 Machine Screws (H2) through the Foot and into the end of the Leg, but don’t

tighten the screws yet.

C. Once all four screws have been started, tighten them using the 4mm Allen

Wrench and Allen Wrench Handle. It’s very important to the stability of the

desk that these screws are tight.

D. Repeat the previous steps to attach the second Foot.

P1 P1

P11

Accessory Installation

Now is a good time to install any accessories such as a Wire Management Tray, CPU Holder, Keyboard Tray, or

other items that attach to the underside of your desktop. This section will cover accessories that are included with

your desk frame. For other accessories, refer to the instructions that were provided with those products.

Cable Mounts (H9)

Use the included Cable Mounts (H9) to organize

your wires and keep them tidy and out of the way.

The Cable Mounts can help prevent cables from

snagging on stationary objects while the desk is

moving. The Cable Mounts consist of an adhesive-

backed plastic anchor and a reusable hook and

loop strip.

The adhesive backing on the anchor is very strong.

Please carefully decide locations before adhering

them to your desktop or desk frame. You can also

use the hook and loop strips without the plastic

anchor in places where it can be slid underneath

frame parts. You might want to save some of the

Cable Mounts for cable management of personal

devices after completing the desk assembly.

Wire Management Tray (P12)

Most UPLIFT desktops include two pre-drilled holes

about 12” apart located near the back of the desktop.

If your desktop includes grommets, these holes will

be located between them. These holes are meant for

attaching the included Wire Management Tray (P12).

If you choose to place the tray in a different location,

make a pencil mark at each mounting hole location and

drill pilot holes. Attach the tray to your desktop using

two #10x5/8” Wood Screws (H14).

Anchor Plates (P11)

Various UPLIFT Desk accessories were designed

to attach to the patented mounting points located

along the sides of the Crossbar Ends on UPLIFT

V2 and V2-Commercial desk frames. Some of

these accessories require the use of the Anchor

Plates (P11) included with the desk frame. Refer to

the instructions provided with each accessory for

specic mounting instructions.

If the Anchor Plates are required, attach them using

two of the M8x10 Machine Screws (H7) per Anchor

Plate and tighten the screws using the 5mm Allen

Wrench (H8) and Allen Wrench Handle (H15).

P12

A. With one person located at each

end of the desk, support the desk

frame and the desktop equally

and begin to tilt it slowly towards

the back of the desk so that the

Keypad is facing up and the back

of the Feet are touching the oor.

B. Readjust your grip and continue

to rotate the desk until it is

rightside up with both Feet

completely on the oor.

1234M

Step 13 -Desk Placement

When preparing to ip the desk, be aware of loose cables and attached accessories, especially an accessory

that might move on a track like a Keyboard Tray or CPU Holder.

Step 14 - Desk Reset Procedure

IMPORTANT: Before using your desk, perform the Initial Desk

Reset Procedure below.

Initial Desk Reset Procedure

Press and hold the DOWN button for approximately 10

seconds, then release the button. If you have a Keypad with a

display, it will read “RST”.

Press and hold the DOWN button again, the desk will lower a

little, then rise a little, and then stop.

Release the button. Your desk is now ready for use! If you are

using an Advanced Keypad, see additional Keypad instructions

for further information on how to use your Keypad.

• If your desk has Casters: Moving is easy! If your

Casters include locks, make sure they are unlocked

and roll the desk to the desired location. Be sure to

relock the Casters to keep the desk stationary.

• If your desk does not have Casters: Using two

people, lift your desk (do not drag it) by holding

onto the Side Brackets where indicated by arrows.

D. Adjust the Leveling Glides or Casters as needed to

level the desk.

E. Check your desk’s surroundings to make sure there

will be no obstacles within the desk’s path while it is

being raised or lowered. Do not place any objects

underneath the desk that are taller than 21” and

be aware of any accessories mounted underneath

your desk.

C. Position your desk where you would like it to be. Never lift the desk by just the desktop, doing so will

put undue stress on the attachment screws. Be sure to support the frame Side Brackets when lifting.

F. Ensure that the Power Cord and all accessory cords are long enough to accommodate the raising and

lowering of your desk.

G. Plug your desk into a grounded, 120V power outlet.

Keypad Lock

If a power outage occurs, the Control Box will automatically return to the unlocked setting. The

Keypad can be locked to prevent accidental activation or movement of the desk and to prevent

desk settings from being accidentally changed by others.

To lock: Press and hold the “M” button. The display will show “S-” then it will show the

current numeric height setting of the desk and nally will change to “LOC”.

Do not release the “M” button until “LOC” is displayed.

To unlock: Press and hold the “M” button until the display changes to a

numeric height setting.

Height Calibration

This feature will help you ensure that the numeric display matches the actual height to the top of the

desktop in the desk’s lowest position. This is particularly helpful if you have added Casters to your desk.

1. Hold the DOWN button on the Keypad until the desk reaches its lowest height, then release.

2. Measure the height from the oor to the top side of the desktop. If the displayed height does not

match your measurement, follow the next steps.

Hold the DOWN button again until the Keypad display reads “RST”.

4. Press the “M” button until the numeric display begins ashing.

5. Press the UP or DOWN button to set the desk to the measured height.

6. Once the display changes back to “RST”, hold the DOWN button until the desktop lowers slightly,

then rises slightly, and the display changes back to the numeric height setting, then release.

*Note: “RST” will look like

“ASr” on the display

Programming (Advanced Keypad only)

Memory Settings

Save up to four commonly used desk heights and recall them quickly.

l. Use the UP or DOWN button to move the desk to the desired height.

2. Press the “M” button.

3. Press the “1, 2, 3, or 4” button to assign the current height to a number on the Keypad.

4. To return the desk back to any of the saved heights, press the number button of the

desired saved height.

Constant-Touch & One-Touch

These steps allow the desk to be set to either One-Touch or Constant-Touch. One-Touch requires

only a single touch of the “1, 2, 3, or 4” button to move the desktop to a preset memory location. One-

Touch is the default setting of the Control Box when received. Constant-Touch requires a continuous

touch of the “1, 2, 3, or 4” button to move the desktop to a preset memory location.

Change between One-Touch and Constant-Touch:

l. Hold the DOWN button on the Keypad until the desk reaches the lowest height, then release.

2. Hold the DOWN button again until display reads “RST”.

3. Press the “1” button until display shows “10.1” (One-Touch) or “10.2” (Constant-Touch)

and goes back to “RST”.

Note: While “RST” is still ashing, you can continue to press and hold the “1” button to toggle between

the two settings.

4. Hold the DOWN button once more until the desk lowers slightly, then raises slightly, and the

display changes back to the numeric height setting, then release.

These UPLIFT Desk programming instructions

are compatible only with Advanced keypads.

For Advanced Paddle Keypad programming

steps, refer to the instructions received with

that Keypad.

C3 C4 C5

H4a

H1 H2 H3 H5

H4b

Programming (continued)

Display Units

Change the numeric display to show the desk height in either inches or centimeters.

l. Hold the DOWN button on the Keypad until the desk reaches the lowest height, then release.

2. Hold the DOWN button again until display ashes “RST”.

3. Press the “2” button until display shows “10.3” (centimeters) or “10.4” (inches) and goes

back to “RST”.

Note: While “RST” is still ashing, you can continue to press and hold the “2” button to toggle be-

tween the two settings.

4. Hold the DOWN button once more until the desk lowers slightly, then raises slightly, and the

display changes back to the numeric height setting, then release.

Minimum & Maximum Height Settings

The desk frame ships with the Control Box set to the lowest minimum height and the highest maxi-

mum height. The following steps allow the minimum and maximum height limits to be changed to

your preference.

Note: If your desk memory settings were previously set outside of the new minimum and maximum

height settings, they will default to the new minimum and maximum settings. To set new minimum

and maximum height settings, you will need to rst remove the current minimum and maximum

settings.

To set a new maximum desk height:

l. Move the desk to the desired maximum height pressing the UP or DOWN button.

2. Press the “M” button once, and “S-” will appear on the display. Immediately follow by

pressing the UP button once, so the “S-” ashes once.

3. Hold the “M” button until the display shows “999” then changes to numeric value of new

upper limit.

To set a new minimum desk height:

l. Use the UP or DOWN buttons to bring the desk to the desired minimum height.

2. Press the “M” button once, and “S-” will appear on the display. Immediately follow by

pressing the DOWN button once, so the “S-” ashes once.

3. Hold the “M” button until the display shows “000” then changes to numeric value of new

lower limit.

Removing adjusted maximum and minimum heights:

l. Press the “M” button once and “S-” will appear on the display.

2. Hold the “M” button again until the display reads “555” and then changes to the

current numeric desk height setting.

If your desk does not respond when you try to raise it or lower it, or if the Keypad displays error messages

from “E01” through “E012”, check to make sure that all the cables to the Legs and Control Box are secure. If

the problem persists, perform the reset procedure below.

*Note: “RST” will look like

“ASr” on the display

Reset Procedure

1. Unplug the Power Cord and hold the DOWN button on the Keypad for 30 seconds.

2. Plug the Power Cord back in.

3. Hold the DOWN button until the desk reaches its lowest height, then release.

Hold the DOWN button again until the LED display reads “RST”

(or for about 10 seconds on the Basic Keypad without display), then

release.

Hold the DOWN button again until the desk lowers a bit,

then

slightly rises and stops, then release.

Your desk is now

ready to use.

4. Advanced Keypads and the Basic Display Keypad will display the current desk height and

you should be able to operate the desk.

5. You may also need to perform this Reset Procedure if the desk is unplugged or loses power.

Troubleshooting

If the error message persists after performing the Reset Procedure above or if there is a height difference

between the Legs which exceeds 1.5’’, contact UPLIFT Desk at the email address or phone number listed on

these instructions.

Code Description Troubleshooting Solution

H01 Overheated

The desk motor has a 10% duty cycle to protect from overheating. For

example, in a 20 minute period if your desk motor is activated for 2 minutes

you will want to let it rest for 18 minutes. Otherwise you may see an H01

code on your keypad

E01-E06 Firmware or

connectivity issues

Check all cables to ensure they’re all rmly plugged in, and perform Reset

procedure above

E07-E012 Legs are uneven Perform Reset procedure above

Starting & Stopping

If your desk is continuously starting and stopping as you try to raise or lower it, check to make sure the

Control Box is attached securely to the Frame. The Control Box MUST be attached to your Frame in order

for your desk to function properly.

Notes

800-349-3839

512-614-3152

[email protected]

upliftdesk.com

Work Better. Live Healthier

Copyright Notice: This guide is a component of the UPLIFT Desk™. This guide is a part of the scope of delivery, even if the item is resold. This guide

is also available on the UPLIFT Desk website: upliftdesk.com. Excerpts or copies may not be forwarded to third parties or used in any other published

form without the prior written consent of UPLIFT Desk. These instructions are subject to United States copyright law.

SAVE THESE INSTRUCTIONS

Study this manual carefully. If this desk is sold, please provide this

manual to the buyer, installers, or support personnel operating the product.

40032391v.B - AI-FRM500-C-T-1.1

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