Valor Fires 834 Instructions for use

5133257/02
INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Model 834
Electric Heater
fitted with one of the following fascia
Aldwyn, Distinction 2
or Panache.
(GC No. EF-032-24)
This guide is intended to help you
install and care for your Valor Fires
electric heater. Please read carefully
before installing and using your
heater. However, if further information
is required, our
Valor Fires Technical Helpline
will be pleased to help.
Telephone [phone]
(National call rates apply in the
United Kingdom)
In the Republic of Ireland
Telephone [phone]
Important: Please keep your guide in a safe place for future reference

© Baxi Heating U.K. Limited 2008.
All rights reserved. No part of this publication may be reproduced in any material form
(including photocopying), stored in any medium by electronic means (including in any
retrieval system or database) or transmitted, in any form or by any means, whether
electronic, mechanical, recording or otherwise, without the prior written permission of
the copyright owner.
Applications for the copyright owner's permission to reproduce any part of this
publication should be made, giving details of the proposed use, to the following
address: The Company Secretary, Baxi Heating UK Limited, The Wyvern Business
Park, Stanier Way, Derby, DE21 6BF.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
Valor Fires, Erdington, Birmingham B24 9QP
www.firesandstoves.co.uk
Because our policy is one of constant development and improvement, details may vary slightly from
those given in this publication
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

Safety First.
Valor Fires heaters are CE Approved and designed to meet the appropriate British
Standards and Safety Marks.
Quality and Excellence.
All Valor Fires heaters are manufactured to the highest standards of quality and
excellence and are manufactured under a BS EN ISO 9001 quality system accepted
by the British Standards Institute.
CUSTOMER CARE
Thank you for choosing Valor Fires
All Valor Fires heaters are designed to meet the most stringent quality, performance
and safety requirements to provide our customers with many years of trouble free
service. This guide aims to improve your understanding and appreciation of your new
heater, by providing simple and informative instructions to enable you to install it and
to ensure that you benefit from the excellent performance and features it has to offer.
If you require further assistance, the Valor Fires Technical Helpline will be pleased
to help.
Please telephone [phone] (local rates apply in the United Kingdom).
In the Republic of Ireland telephone [phone].
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

1. HANDLING AND UNPACKING
Fascia parts may be covered in protective film. Ensure that this has been removed
before using the heater.
Before continuing any further with the installation of this heater please read the
following:
Important safety instructions.
The lifting weights of the heater (kg) parts are listed below: -
Heater Heat engine Fascia Surround and Fascia
Aldwyn 8.15 N/A 21.5
Distinction 2 8.15 6.39 N/A
Panache 8.15 N/A 19.0
One person should be sufficient to lift the Distinction 2 heater. We recommend a
minimum of two people lift the Aldwyn and Panache models. If for any reason this
weight is considered too heavy then obtain assistance.
When lifting always keep your back straight. Bend your legs and not your back.
Avoid twisting at the waist. It is better to reposition your feet.
Avoid upper body/top heavy bending. Always bend from the knees rather than the
waist. Do not lean forward or sideways whilst handling the heater.
Always grip with the palm of the hand. Do not use the tips of fingers for support.
Always keep the heater as close to the body as possible. This will minimise the
cantilever action.
Use gloves to provide additional grip.
Always use assistance if required.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

2. SAFETY
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Always
Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
Always make sure the electrical socket is accessible and located adjacent to, but
not above the heater.
Always disconnect the heater from the electrical supply before carrying out
cleaning, maintenance or replacing the lamps.
Always use a fireguard when young children, infirm persons and pet animals can
come into contact with the heater.
Always use genuine Valor Fires spare parts.
Never
Never leave children unsupervised in a room where the heater is ON and
unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never obstruct the openings at the base of the heater, this could cause
overheating and consequent risk of fire.
Never install or use the heater anywhere where water is in use, i.e. Bathrooms,
Kitchens, Shower Rooms, Swimming Pools etc.
Never use aerosols or steam cleaners on or around the heater.
Never route the electric supply cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater or surround.
Never use the heater with a timer switch or similar device.
Important Electrical Safety
The heater must not be located in front of or under an electrical socket, the socket
must always be accessible in order to disconnect the heater from the electrical supply
for maintenance and cleaning. On the Aldwyn and Panache models the electrical
socket must not be covered by the surround or plinth.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut
out, this appliance must not be supplied through an external switching device, such
as a timer, or connected to a circuit that is regularly switched on and off by the utility.
Important! This heater must be earthed.
The heater is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm²
3 core cable.
The wires in the cable are coloured in accordance with the following code:-
Live = Brown
Neutral = Blue
Earth = Green /Yellow
The electric supply must be safely routed from the heater to an electrical socket.
If the electric cable is damaged, to avoid a hazard it must be replaced by a Valor
Fires authorised service agent, or similarly qualified person. All external wiring
between the heater and the electrical supply shall comply with current IEE
regulations. Extension leads should not be used.
3. HEATER DIMENSIONS
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 1. Heater dimensions (Fascia may differ from that shown)
Model Dimension A Dimension B Dimension C
Aldwyn 1100 885 200
Distinction 2 800 675 165
Panache 1200* 1030 280*
*On the Panache model
Dimensions A and C
include the Plinth.

4. FITTING THE HEATER
The installation of this heater requires a reasonable level of DIY skills.
Please read this guide thoroughly before commencing installation and if in
doubt, seek help from a competent person.
Before fitting the fuel support ensure that the back page of this guide is
completed.
Do I need any tools?
Distinction 2 model.
A Pozidrive / Phillips / cross head. This should have a number 2 size tip. This is
required for securing the lower support bracket to the heater.
A flat ended screwdriver will be required for securing the wall mounting bracket
and lower support bracket to the wall.
If drilling into brick work you will need a power drill (preferably with hammer
action) and appropriate size drill bit for the wall plugs supplied.
Aldwyn and Panache models.
A Pozidrive / Phillips / cross head. This should have a number 2 size tip. This is
required for screwing the surround to the plinth on the Panache model and for
wall fixing on the Aldwyn model.
Where can I fit the heater?
Distinction 2 model.
The Distinction 2 model is designed to be wall mounted on a flat wall. There should
be at least 50mm (2 inches) clearance between the top of the fascia and anything
such as a shelf, fireplace surround or mantel etc. This will allow the fascia to be lifted
off or removed during servicing. To check this gently place the fascia against the
surface to which it is to be fixed. Measure the distance from the top of the fascia.
Aldwyn and Panache models.
The model is designed to be floor mounted on a level flat floor.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

Securing the heater.
The contents have been identified as in figure 2 (The fascia and fuel effect is not
shown). Additional fixings may be required if fitting the heater to a plasterboard wall
that has a wooden frame behind it. In such cases we recommend the use of heavy
duty cavity fixings.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 2. Contents (Items are not to scale)
Contents Qty (Illustrations are not
to scale) Contents Qty (Illustrations are not to scale)
Heater 1 Fuel
support 1
All models
Distinction 2
Contents Qty (Illustrations are not
to scale) Contents Qty (Illustrations are not to scale)
Lower
support
bracket
1Wall
mounting
bracket
1
Woodscrew 3 Wall plug 3
No.8 x 3/8
screw 2
Knurled
shoulder
screw.
1

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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Panache models
Contents Qty (Illustrations are not
to scale)
Screw
(Surround to
Plinth)
6
Figure 2. Contents continued (Items are not to scale)
Aldwyn
Contents Qty (Illustrations are not
to scale) Contents Qty (Illustrations are not to scale)
Wall fixing
bracket 2
35mm long
wood
screw
2
15mm long
screw 4wall plug 2

Fitting the heater.
Distinction 2 models.
1. There is a lower support bracket supplied with the heater. Secure this to the rear
base of the heater with the two screws supplied (See figure 3).
2. Decide the location of the heater.
3. The fascia is secured at
the base with two knurled
shoulder screws and
therefore cannot be fitted
level with the hearth or
finished floor level.
4. If fitting to a conventional
brick wall then use the outer
slotted holes in the bracket. If
fitting to a plasterboard wall
that has a wooden frame
behind it then use all four
fixing holes in the bracket.
This is required to spread the
load. Mark the positions of the hanging bracket holes on the wall.
5. Drill the marked positions using a suitable sized drill bit for the chosen fixings.
6. Insert the wall plugs / fixings and secure the bracket to the wall using suitable
screws.
7. Hang the heater body on the wall hanging bracket.
8. Underneath the heater, mark on the wall the position of the slot in the lower
support bracket.
9. Lift the heater off the wall.
10. Drill the marked positions using a suitable sized drill bit for the chosen fixings.
11. Insert the wall plugs / fixings.
12. Hang the heater body on the wall hanging bracket. Secure the bottom of the
heater using a suitable screw.
Panache model.
1. The surround has six holes in its base. The top surface of the plinth has six pilot
holes. Place the surround onto the plinth ensuring that the six holes are in line.
Secure the surround to the plinth using six screws supplied (See figure 4).
2. Place the surround and plinth assembly against the wall ensuring that the electrical
cable is on the required side of the surround.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 3.

Fitting the Distinction 2 Fascia.
1. The rear of the fascia has two vertical metal strips. The tops of these strips have a
‘U’ shape. Hang the fascia to the top side flanges of the heater using these ‘U’
channels (See figure 5).
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 4.
Figure 5. Locating the Distinction 2 fascia
(Shown from the rear)

2. The bottom of the fascia has a bracket with two holes. Secure the bottom of the
fascia to the heater using the two knurled shoulder screws supplied (See figure 6).
Aldwyn model.
1. Place the wall fixing brackets as shown in figure 7. Ensure that the two fixing holes
in the brackets are positioned in the centre of the outside edge of the leg. The wood
may split if the fixing holes are not central. Secure in place using four 15mm long
screws.
2. Carefully move the suite into place. Mark the positions of the bracket holes on the
wall. Move the suite aside and drill suitable sized holes for the wall plugs* supplied.
Insert the wall plugs. Position the assembly and secure using two wood screws.
*Note: The wall plugs are only suitable for brick or block walls. For timber framed
walls covered in plaster board we recommend the use of heavy duty cavity fixings.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 7. Securing the Aldwyn
Figure 6. Securing the Distinction 2 fascia

Fitting the Fuel support (All models).
Before fitting the fuel support ensure that the
back page of this guide is completed.
1. Locate the fuel support as in figure 8.
2. Place the coals / pebbles on top of the fuel
support. It is not necessary to use all the coals /
pebbles supplied.
Important notes.
 The coal pieces supplied are a natural material.
Occasionally it will be necessary to reduce the size
of the coal pieces. To do this place them inside a
plastic bag, place on a suitable hard surface and tap
gently with a small hammer or similar tool.
 The coals / pebbles are for decorative
purposes only. There is a choke risk to young
children. Make sure they cannot gain access to
them.
5. USING THE HEATER
Important Safety
Never cover the heater or obstruct the openings at the base of the heater, this
could cause overheating and consequent risk of fire.
What are the three switches for?
The heater is operated by three switches located below the hood on the left hand side
of the heater.
Switch 1 = OMain On - Off
In the On position only the fuel effect operates
Switch 2 = I1kW fan heat setting and fuel effect
Switch 3 = II 2kW fan heat setting and fuel effect
The switches are connected on the inside, so when switch 1 is turned off, all switches
turn off.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 8. Fuel support
locations (Fascia may differ
from that shown)

6. CLEANING AND MAINTAINING THE HEATER
How do I clean my heater?
The heater fascia and plastic parts need only to be wiped clean with a dry soft cloth,
do not use polishes or abrasive materials.
I have a problem with my heater!
Important Safety
Before undertaking maintenance or replacing the lamp(s) always disconnect the
heater from the electricity supply by removing the 3 pin plug and allowing the
heater to cool completely.
1. My heater is on but there is no light or the light appears brighter on
one side of the heater.
This is possibly a lamp failure. Remove the lamp(s) as follows and check it / them in a
table lamp that is known to work. If it / they do not work in the table lamp then replace
as below.
The lamps fitted to this heater are standard clear 40 Watt (maximum) candle, Edison
screw, SES E14 lamps, but due to the indeterminate life span and ease of
replacement, they are specifically excluded from the guarantee.
To replace the lamp(s).
1. To gain access to the lamp, remove
the loose coals / pebbles from the fuel
support and place them onto an old
newspaper or plastic bag. This will
prevent them from marking the surface.
2. Remove the fuel support by lifting
clear.
3. Unscrew and replace the lamp(s) with
a clear 40 Watt (maximum) candle,
Edison screw, SES E14 (See figure 9).
4. Refit the fuel support and coals /
pebbles.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Figure 9. Lamp replacement

2. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance
that the problem lies with the 13Amp fuse in the heater plug. If either fuse or socket is
suspected, have them checked by an electrician.
3. My heater is on but there is no heat.
A cut out device is fitted to the heater to prevent damage due to over heating. If it
operates due to an obstruction in the airflow, the heater must be turned off and
allowed to cool for 15 minutes and the obstruction removed before restarting.
4. I Have a problem that is different to those in the previous examples
1- 3.
For general advice about your heater:
Valor Fires TECHNICAL HELPLINE 0844 8711 565.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 844 8711 565.
7. ENVIRONMENT
What should I do when I’m ready to dispose of my heater?
The plug should be removed from the mains supply cable and the mains supply cable
cut from the heater.
Environmental Protection.
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or
retailer for recycling advice.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.

8. WARRANTY AND SERVICE
Information for the customer
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a heateam service
engineer or a suitably qualified person.
You must register your heater with heateam, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on 0800 032 72 44.
Our promise to you
If you experience a fault with your new heater, we aim to provide a safe and high
quality repair service supported by our dedicated national network of highly skilled
engineers. Nothing in this warranty will affect your statutory rights.
What you need to do if you experience a problem with the operation of the heater;
Read section 5 of this guide “Cleaning and maintaining the heater”. If the problem
cannot be resolved simply call our service division heateam on
08706 090 081 to book an engineer visit or for any general advice that you may need.
Our contact centre is open Monday to Friday 8am – 6pm, weekends and Bank
Holidays 8.30am – 2pm, excluding Christmas Day and New Years day.
When calling heateam, it would be helpful if you could have the following information
to hand:-
1. Heater serial number.
2. Heater brand and model number.
3. Date of installation.
4. Proof of purchase (If you do not have the heater serial number)
Note; details 1 – 3 can be found on the last page of this guide.
What this warranty covers
Free of charge repair or replacement of components found to be of faulty
manufacture.
Free of charge replacement of the complete unit providing the failure is related to a
manufacturing fault that cannot be repaired or is uneconomic to repair.
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© Baxi Heating U.K. Limited 2008.

What this warranty does not cover
Repairs to heaters which haven’t been installed properly and as set out in this guide.
Faults caused by inadequate supply of electricity.
Reimbursement of any third party repair or replacement costs that we haven’t been
told about or agreed with you in advance.
Compensation or consequential losses (e.g. loss of earnings, business losses, stress
and inconvenience) arising from a production breakdown, including repair delays
caused by factors outside our reasonable control.
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INSTALLER AND OWNER GUIDE
© Baxi Heating U.K. Limited 2008.
Brand (Please tick)
Baxi
Valor
Wonderfire Other........................
D D M M Y Y
Date of Installation
Fascia name (Block Capitals)
Fascia code - Can be found close to the information label (Block Capitals)
Model
8 3 4
Serial number (Can be found on the information label - See figure 10)
Figure 10. Information label location
(Looking from the top of the heater)
To be completed by the customer:
A LABEL CONTAINING THE FASCIA
CODE MAY HAVE BEEN PLACED
INSIDE THIS BOX.
A LABEL CONTAINING THE SERIAL NUMBER MAY HAVE
BEEN PLACED INSIDE THIS BOX.

© Baxi Heating U.K. Limited 2008.