Valor Fires 843 Instructions for use

5133695/01
Model 843
ELECTRIC HEATER
Fitted with a Dream fascia.
(GC No. EF-032-37)
Important: Please keep your guide in a safe place for future reference.
INSTALLER AND OWNER GUIDE
This guide is intended to help you
install and care for your Valor Fires
electric heater. Please read carefully
before installing and using your
heater. However, if further
information is required, our
Valor Fires Technical Helpline will
be pleased to help.
Telephone [phone] (National
call rates apply in the United
Kingdom).
In the Republic of Ireland
Telephone [phone].
© Baxi Heating U.K. Limited 2008.

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© Baxi Heating U.K. Limited 2008.
All rights reserved. No part of this publication may be reproduced in any material form
(including photocopying), stored in any medium by electronic means (including in any
retrieval system or database) or transmitted, in any form or by any means, whether
electronic, mechanical, recording or otherwise, without the prior written permission of
the copyright owner.
Applications for the copyright owner's permission to reproduce any part of this
publication should be made, giving details of the proposed use, to the following
address: The Company Secretary, Baxi Heating UK Limited, The Wyvern Business
Park, Stanier Way, Derby, DE21 6BF.
Warning: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
Valor Fires, Erdington, Birmingham B24 9QP.
www.firesandstoves.co.uk
Because our policy is one of constant development and improvement, details may vary slightly from
those given in this publication
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 2

Safety First.
Valor Fires heaters are CE Approved and designed to meet the appropriate British
Standards and Safety Marks.
Quality and Excellence.
All Valor Fires heaters are manufactured to the highest standards of quality and
excellence and are manufactured under a BS EN ISO 9001 quality system accepted
by the British Standards Institute.
Thank you for choosing Valor Fires
All Valor Fires heaters are designed to meet the most stringent quality,
performance and safety requirements to provide our customers with many years of
trouble free service. This guide aims to improve your understanding and appreciation
of your new Valor Fires heater, by providing simple and informative instructions to
enable you to install it and to ensure that you benefit from the excellent performance
and features it has to offer.
If you require further assistance, the Valor Fires Technical Helpline will be
pleased to help.
Please telephone [phone] (local rates apply in the United Kingdom). In the
Republic of Ireland please telephone [phone].
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 3

Before continuing any further with the installation of this heater please read the
following:
Important instructions.
A carry handle is fitted to the top of the heater. We recommend that this is used
when moving the heater.
The approximate lifting weights (kg) of the heater parts are listed below:
Model Heat engine Fascia Spacer
Dream 9.52 12.54 1.0*
* Although the heater is supplied with a spacer frame, an optional spacer frame kit is
obtainable either from your heater supplier or direct from Valor Fires Sales. The kit is
an 80mm spacer kit (Kit number 0582631). This spacer when added to the one
supplied with the heater enables the heater to be flat wall fixed.
One person should be sufficient to lift the heater. If for any reason this weight is
considered too heavy then obtain assistance.
When lifting always keep your back straight. Bend your legs and not your back.
Avoid twisting at the waist. It is better to reposition your feet.
Avoid upper body / top heavy bending. Always bend from the knees rather than
the waist. Do not lean forward or sideways whilst handling the heater.
Always grip with the palm of the hand. Do not use the tips of fingers for support.
Always keep the heater as close to the body as possible. This will minimise the
cantilever action.
Use gloves to provide additional grip.
Always use assistance if required.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Always
Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
Always make sure the electrical socket is accessible and located adjacent to,
but not above or behind the heater.
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 4

Always disconnect the heater from the electrical supply before carrying out
cleaning or maintenance.
Always use a fireguard when young children and infirm persons can come into
contact with the heater.
Always use genuine Valor Fires spares.
Never
Never leave children unsupervised in a room where the heater is ON and
unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never install or use the heater anywhere where water is in use, i.e.
Bathrooms, Kitchens, Shower Rooms and Swimming Pools etc.
Never use aerosols or steam cleaners on or around the heater.
Never route the electric cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.
Never use the heater with a timer switch or similar device.
Important Electrical Safety
The heater must not be located in front of or under an electrical socket; the socket
must always be accessible in order to disconnect the heater from the electrical supply
for maintenance and cleaning.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut out,
this appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by the utility.
Important! This heater must be earthed.
The heater is supplied with a 3 pin 13 Amp fused re-wireable plug with 1mm²
3 core cable.
The wires in the cable are coloured in accordance with the following code:-
Live = Brown
Neutral = Blue
Earth = Green /Yellow
The electric supply must be safely routed from the heater to an electrical socket.
If the electric cable is damaged, to avoid a hazard it must be replaced by a Valor
Fires authorised service agent, or similarly qualified person. All external wiring
between the heater and the electrical supply shall comply with current IEE
regulations. Extension leads should not be used.
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 5

The following kit is obtainable either from your heater supplier or direct from Valor
Fires Sales.
Spacer frame kit 0582631.
Important: Before continuing with the installation of this heater please ensure
that you have completed the information on the last page of this guide.
Please read this section thoroughly before positioning the heater.
Do I need any tools?
Depending upon the chosen method of installation you may need the following tools: -
For Spacer frame or screw fixed installations you will need A Pozidrive / Phillips
/ cross head screwdriver. This should have a number 2 size tip.
If wire fixing and drilling into brickwork you will need a power drill (preferably with
hammer action) and appropriate size drill bit for the wall plugs supplied.
Where and how can you fit the heater?
Q Can the heater be installed into a ‘hole in the wall’ (elevated opening)?
A We do not recommend the heater for this type of installation.
Q Do you want to fit the heater into a surround or fireplace opening without
the spacer frame?
A The minimum rebate / depth required is 145mm.
Contents Quantity (Illustrations are not to scale)
Spacer frame 1
No 8 x 3/8 Self-
tapping screws 4
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 6

Q What opening size do you need in the surround or fireplace opening?
A This heater can be fitted into fireplaces or surrounds where the following
dimensions are available.
Width 395mm - 450 mm
Height 555mm - 590 mm
Depth At least 145mm
Q Do you want to fit the heater into a surround using the spacer frame
supplied with the heater?
A The minimum rebate required is 65mm.
Q Do you want to fit the heater against a flat wall with the base of the heater
on a hearth or similar surface?
A You will need to purchase the optional spacer frame kit (kit number 0582631).
This spacer when added to the one supplied with the heater enables the heater
to be flat wall fixed. The depth of the combined spacer frames is 160mm.
General notes to read before fitting your heater.
There should be at least 50mm clearance between the top of the fascia and anything
such as a shelf, fireplace surround or mantel etc. This will allow the fascia to be lifted
off or removed during servicing. To check the shelf clearance gently place the fascia
against the surface to which it is to be fixed and measure the distance from the top of
the fascia.
If fitting the heater onto a reflective or shiny surface such as a hearth we recommend
that this surface does not extend further than 300mm from the fixing plane (wall).
Reflective or shiny surfaces that project further than 300mm may reflect an image of
the internal light source.
Fitting the cable clamp.
If the mains cable is to be routed to the left hand
side of the heater there is a cable clamp supplied
with the heater to hold the cable in place. This
prevents the cable being trapped under the heater
during installation. Fit the cable clamp as in figure
1.
Figure 1. Fitting the cable clamp
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 7

Fitting the batteries to the Remote Control Handset.
The remote control handset uses 2 x 1.5V
AAA type batteries. For longer battery life use
only alkaline batteries. To install the batteries,
slide the cover down on the rear of the
handset and remove (See figure 2). The
polarity of the batteries is marked on the
inside of the battery compartment.
If the heater does not respond to the remote
control handset commands, it is likely that the
batteries are faulty or require replacement.
Figure 2. Battery cover removal
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 8

Securing the heater.
The contents have been identified in figure 3 (Fascias are not included).
Contents Quantity (Illustrations are not to scale)
Heater 1
Spacer frame 1
No. 8 x 3/8 pan head
screw 5
Tension wire 1
Screweye 1
Wood screw 5
Wall plug 5
‘AAA’ Battery 2
Cable clamp 1
Handset 1
M4 x 25mm screw 2
Washer 2
Figure 3. Contents
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 9

The heater must be secured into position to prevent it from being tipped over.
The following securing options are available:
Method A - Securing the heater with Screws.
Method B - Securing the heater with Wire.
Method C - Securing the heater using the Spacer Frame supplied with the
heater.
Method D - Securing the heater using the Optional Spacer Frame (kit number
0582631).
If fitting the heater into a fireplace or surround opening, try the heater in the opening
to ensure that it will fit.
If fitting the heater onto a decorative hearth surface such as marble or tile it is
advisable to protect the hearth surface. Do not drag the heater as the surface finish
may be damaged.
Method A - Securing with screws.
Note - If fixing to marble it is recommended that
Method B - ‘Securing with wire’ is used. Drilling
marble without the correct tools and experience may
result in the marble cracking.
1. Place the heater into the fireplace or surround
opening. Make sure that the heater is in the middle
of the surround or fireplace.
2. There are two slotted holes in the top of the heater
and four holes in the side flanges (See figure 4). We
recommend the use of two upper holes and two
lower holes. Mark through the required holes so that
their position is clear when the heater is removed.
3. Remove the heater.
4. Drill an appropriate size hole in each of the
marked positions for the wall plugs supplied. Insert
wall plugs into the drilled holes.
5. Place the heater so that the holes are in line with
the wall plugs in the fixing surface.
6. Screw and secure the heater with four wood screws - (See figure 3 and 4).
Method B - Securing with wire.
This method of securing is recommended where the wall / brickwork is in poor
condition or where marble back panels / surrounds are used.
Figure 4. Screw location
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 10

Although this section deals with fireplace openings without a spacer, this method of
securing the heater can also be used with the spacer frame supplied with the heater
(See method C). It can also be used with the optional spacer frame (See method D).
1. The fixing kit supplied with the heater
includes a steel wire and eyescrew. These can
be used to secure the heater to the back of a
surround / fireplace opening.
2. Mark the eyescrew position on the centre
line at the back of the fireplace opening and at
a height of 565-575mm (See figure 5).
3. Drill an appropriate size hole in the marked
position.
4. Insert a wall plug into the drilled hole.
5. Screw the eyescrew into the wall plug.
6. Position the heater in front of the fireplace
opening.
7. At the top of the heater there are four small
holes, two each side of the
heater. From the front of the
heater, thread about 50mm of
the steel wire into the outside
small hole on the right side of
the heater (See point 1 - figure
6).
8. Thread the other end of the
wire through the remaining
small hole to the left. Continue
to push the wire through this
hole until there is only a small
loop of wire at the front of the
heater (See point 2 - figure 6).
9. At the back of the heater
there will be a long piece and a short piece of wire coming through the two holes.
Hold the short piece and give the long piece a gentle tug. This will secure the steel
wire. Take the long piece and thread this through the eyescrew in the back of the
fireplace opening (See figure 6).
10. From the back of the heater thread the long piece of steel wire through the inner
small hole on the left hand side of the heater (See figure 6).
11. Locate the heater in the fireplace opening, then from the front of the heater, gently
pull the steel wire on the right hand side to gather up the excess until the heater is
secure. Thread the wire through the remaining small hole to lock the wire and heater
in place (See point 4 - figure 6).
Figure 6. Wire fix
Figure 5. Eyescrew location
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 11

Method C - Securing with the Spacer Frame supplied with the heater.
The spacer frame is for use in installations where the chimney recess or rebate in the
surround / mantle is not deep enough to take the full depth of the heater. The
minimum rebate / depth required is 65mm.
For your safety the frame and heater must be securely fixed to the rear wall.
Fitting the spacer frame
The rear of the spacer has wider flanges.
These should be to the rear when fitting.
1. Position the rear of the spacer frame
against the wall. Ensure that the spacer frame
is central to the fireplace. It is important that
the side legs are positioned correctly and are
upright.
2. Mark the upper positions of the key hole
slots on the rear wall (See figure 7).
3. Remove the spacer frame from the fireplace
and place away from the work area.
4. Drill the screw locations using a suitably
sized masonry drill bit for the wall plugs
supplied.
5. Insert two wall plugs provided into the holes.
6. Insert a wood screw into each hole (See
figure 3) and screw in until there is
approximately 6mm of screw protruding from
the wall.
Preparing the heater for installation.
1. Secure the spacer frames to the heater using
four No.8 x 3/8 screws supplied (See figures 8
and 3).
2. There is a supply cable slot on both sides of
the spacer frame. It is located at the base.
Decide which side to pass the supply cable
through and position the supply cable in the
spacer frame slot.
Fitting the heater.
1. Carefully lift the heater and locate the slots on the rear of the spacer frame onto
the screws in the wall. The screws can be adjusted to ensure a tight fit. When
mounting to decorative surfaces such as wallpaper be careful not to drag the heater
down the wall as this may damage the decorative surface.
Figure 8. Fitting the spacer frame
to the heater
Figure 7. Location points
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 12

Method D - Securing with the optional spacer frame supplied in kit
0582631.
The optional spacer is for use where a flat wall
installation is required.
1. There are four screws supplied with the
optional spacer frame. The narrow flange of the
optional spacer should be placed against the
spacer supplied with the heater. Screw the
optional spacer frame to the one supplied with
the heater (See figure 9).
2. The top rear flange of the spacer frames has
two screw locations. Mark the positions of the
two screw locations on the rear wall (See figure
7- This only shows one spacer).
3. Remove the spacer frames from the fireplace
and place away from the work area.
4. Drill the screw locations using a suitably sized
masonry drill bit for the wall plugs supplied.
5. Insert two wall plugs provided into the holes.
6. Insert a wood screw into each hole (See figure
3) and screw in until there is approximately 6mm
of screw protruding from the wall.
7. Secure the spacer frames to the heater using
four No.8 x 3/8 screws supplied (See figures 9
and 3).
8. Carefully lift the heater and locate the slots on
the rear of the spacer frame onto the screws in
the wall. The screws can be adjusted to ensure a
tight fit. When mounting to decorative surfaces
such as wallpaper be careful not to drag the
heater down the wall as this may damage the
decorative surface.
Figure 9. Fitting the optional
spacer frame to the heater
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 13

Fitting the Dream fascia.
1. Remove the fascia from its packaging.
2. Hold the fascia firmly and lift into place.
Locate the fascia hanging brackets into
those on top of the heater (See figure 10).
Lower the fascia into place and swing the
bottom of the fascia towards the heater.
3. Secure the fascia through the holes in
the lower side legs of the fascia using two
washers and two M4 x 25mm screws
supplied (See figure 3).
4. Place the firefront casting in place.
Position the ash pan cover beneath the
firefront casting.
Figure 10. Fitting the Dream fascia
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 14

Never cover the heater or obstruct the opening at the base of the heater, this
could cause overheating and consequent risk of fire.
The appliance can be controlled by the manual control located on the lower left hand
side of the heater or by using the remote control handset.
Remote Control - What do the buttons do?
Pressing the red ‘ON/OFF’ button.
To activate the remote handset it is necessary to press the red
ON/OFF button. The status lamp on the heater will turn red - see
figure 11).
Pressing the ‘LAMP’ button.
This turns the effect on. The indicator lamp will
flash green for approximately five seconds, after this time the lamp
will no longer be visible.
Pressing the ‘Heat 1’ button.
This turns the effect and 1 kW heater on. The
indicator lamp will flash amber for approximately five seconds,
after this time the lamp will no longer be visible.
Pressing the ‘Heat 2’ button.
This turns the effect and 2 kW heater on. The
indicator lamp will flash red for approximately five seconds, after
this time the lamp will no longer be visible.
Pressing the red ‘ON/OFF’ button.
Pressing this button at any time whilst the effect and heater are in
operation will turn the effect and heater off.
Figure 11.
Figure 12. lamp locations
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 15

Manual Control - What is it and why is it there?
The manual control is there as a back up. If the remote control has been damaged,
lost, or the batteries lives have expired, the manual control will enable the
effect and heater to be operated.
The control is located at the bottom left hand corner of the heater behind the ash pan
cover.
What does the button do?
Press the button once.
This turns the effect on. The indicator lamp will flash green for
approximately five seconds, after this time the lamp will no longer be visible.
Press the button a second time.
This will turn the 1 kW heater on. The effect will already be on. The
indicator lamp will flash amber for approximately five seconds, after this time the lamp
will no longer be visible.
Press the button a third time.
This will turn the 2 kW heater on. The effect will already be on. The
indicator lamp will flash red for approximately five seconds, after this time the lamp
will no longer be visible.
Press the button a fourth time.
Pressing this button at any time whilst the effect or heater are in
operation will turn the effect and heater off.
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 16

Important Safety.
Before undertaking maintenance always disconnect the heater from the electricity
supply by removing the 3 pin plug and allowing the heater to cool.
How do I Clean my heater?
The heater and plastic parts need only to be wiped clean with a dry soft cloth; do not
use polishes or abrasive materials. This is especially important when cleaning the
effects screen.
I have a problem with my heater!
1. My remote control does not work.
The batteries in the remote control handset probably need replacing - See section 4
and figure 2. The heater can be operated manually as on page 16.
2. My heater is switched on but there is no effect or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance
that the problem lies with the 13 Amp fuse in the heater plug. If either fuse or socket
is suspected, have them checked by an electrician.
3. My heater is on but there is no heat and the heater fan has stopped.
Alternatively a cut out device is fitted to the heater to prevent damage due to over
heating. If it operates due to an obstruction in the airflow, the heater must be turned
off and allowed to cool for 15 minutes and the obstruction removed before restarting.
4. I have a problem that is different to those in the previous examples 1- 4.
For general advice about your heater, to report faults, arrange for your heater to be
serviced, or for sales and product information call 0844 8711 565. Callers in the
Republic of Ireland please telephone [phone].
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 17

For spares inquiries
Spare parts are available nationwide via the ‘interpart stockist network’. For
your local stockist consult Yellow pages under ‘Central Heating’.
When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.
Your Post Code
Type of Heater (Electric or gas)
The fault, problem or request.
Model, Name and serial number (This information can be found on a small label
attached to the lower right of the heater (See figure 13) and should also have
been recorded on the last page of this guide.
Environmental Protection.
Waste electrical products should not be disposed of with household waste. Please
recycle where facilities exist. Check with your local authority or retailer for recycling
advice.
What should I do when I’m ready to dispose of my heater?
The plug should be removed from the mains cable and the mains cable cut
from the heater. These should be disposed of with the heater.
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 18

Information for the customer
Standard Warranty Terms & Conditions
The warranty is for 12 months subject to contract.
In the United Kingdom servicing can be carried out either by a heateam service
engineer or a suitably qualified person.
You must register your heater with heateam, the service division of Baxi Heating UK
Limited, either by completing and returning the registration card or calling our free
telephone registration line on 0800 032 72 44.
Our promise to you
If you experience a fault with your new heater, we aim to provide a safe and high
quality repair service supported by our dedicated national network of highly skilled
engineers. Nothing in this warranty will affect your statutory rights.
What you need to do if you experience a problem with the operation of the heater;
Read section 7 of this guide “Cleaning and maintaining the heater”. If the problem
cannot be resolved simply call our service division heateam on
08706 090 081 to book an engineer visit or for any general advice that you may need.
Our contact centre is open Monday to Friday 8am – 6pm, weekends and Bank
Holidays 8.30am – 2pm, excluding Christmas Day and New Years day.
When calling heateam, it would be helpful if you could have the following information
to hand:-
1. Heater serial number
2. Heater brand and model number
3. Date of installation
4. Proof of purchase (If you do not have the heater serial number)
Note: details 1 – 3 can be found on the last page of this guide.
What this warranty covers
Free of charge repair or replacement of components found to be of faulty
manufacture.
Free of charge replacement of the complete unit providing the failure is related to a
manufacturing fault that cannot be repaired or is uneconomic to repair.
© Baxi Heating U.K. Limited 2008.
INSTALLER AND OWNER GUIDE
Page 19