VeriFone VX-670 series User manual

VeriFone Part Number 24003, Revision B
Vx670
Installation Guide

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accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
VeriFone Part Number 24003, Revision B
Vx670 Installation Guide
© 2007 VeriFone, Inc.
VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local VeriFone Support Team.
WARNING
Do not dispose of the Vx670 Li-ion smart battery in a fire. Li-ion batteries must be recycled or
disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites.

CONTENTS
VX670 INSTALLATION GUIDE 5
Printer Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Transactions Fail To Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

CONTENTS
6VX670 INSTALLATION GUIDE

PREFACE
Conventions and Acronyms
10 VX670 INSTALLATION GUIDE

TERMINAL OVERVIEW
Features and Benefits
14 VX670 INSTALLATION GUIDE

TERMINAL SETUP
Examining Terminal Features
VX670 INSTALLATION GUIDE 17
3Remove the clear protective film from the LCD screen.
4Save the shipping carton and packing material for future repacking or moving
the terminal.
Examining
Terminal
Features
Before you continue the installation process, notice the features of the
Vx670 terminal (see Figure 2).
Figure 2 Vx670 Terminal Features (Front Panel)
Front Panel
The front panel includes the following features:
•A terminal display, backlit LCD screen.
•Five types of keys:
CAUTION
Do not use a terminal that has been damaged or tampered with. The
Vx670 terminal comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone representative or service provider immediately.
MAGNETIC CARD
TELEPHONE-STYLE
KEYPAD
CLEAR KEY
PROGRAMMABLE
ATM-STYLE FUNCTION
ALPHA KEY
SMART CARD READER
INDICATOR LED
INTERNAL THERMAL
PRINTER (AT THE BACK)
FUNCTION KEYS
KEYS
READER
CANCEL KEY
ENTER KEY
TERMINAL DISPLAY

TERMINAL SETUP
Examining Connection Ports
18 VX670 INSTALLATION GUIDE
aA 12-key, telephone-style keypad (keypads may vary in style).
bSix ATM-style function keys, labeled F0 to F5, to the right of the LCD
screen.
cFour programmable function keys above the keypad.
dThree color-coded function keys below the
keypad (icons at right; from left to right: CANCEL,
CLEAR, ENTER).
eAn ALPHA key centered at the top of the keypad.
•A magnetic card reader, built into the right side. Swipe the card using the
proper direction, with the magnetic stripe down and facing inward, toward the
keypad.
•A green indicator LED indicates power is ON.
•An internal thermal printer at the back of the terminal.
•A smart card reader, built into the front of the terminal. For directions on how
to use a smart card, see Conducting Smart Card Transactions.
•A SAM (security access module) compartment, built into the bottom of the
terminal. The Vx670 terminal contains MSAM cardholders to support multiple
stored-value card programs or other merchant card requirements.
Examining
Connection
Ports
The Vx670 terminal has one primary port that supports different peripherals
through the use of various cables.
Figure 3 The Vx670 Primary Port (Bottom View)
NOTE
VeriFone ships variants of the Vx670 terminal for different markets. Your terminal
may have a different configuration. The following devices may or may not be
present: a smart card reader, or zero or three MSAM cardholders. However, the
basic processes described in this guide remain the same, regardless of terminal
configuration.

TERMINAL SETUP
Examining Connection Ports
VX670 INSTALLATION GUIDE 19
Power Adapter
Cable
Each Vx670 terminal comes with a power adapter cord (VPN 24224-01-R) that
completes the connection between the power pack and the terminal.
Figure 4 Power Adapter Cable Connection to a Vx670 Terminal
USB Host Cable
A 2-Wire USB Host port (VPN 24223-01-R) for external peripherals. A connector
adaptor provides for standard USB host connection for the Modem Dongle or the
RS232 UART Dongle.
Figure 5 USB Host Cable Connection to a Vx670 Terminal

TERMINAL SETUP
Examining Connection Ports
20 VX670 INSTALLATION GUIDE
Multiport Adapter
A multiport adapter (VPN 24799-01-R) that provides connectivity for power, USB
Host, USB Device, and COM1 (RS232 UART). This cable is used only for
deployment or development purposes.
Figure 6 Multiport Adapter Connection to a Vx670 Terminal
USB Modem Dongle
A modem in the form of a USB Modem Dongle may be provided with the Vx670
terminal. The M267-D10-00 USB Modem Dongle provides communication via a
telephone line at speeds of up to 14,400 bps. It can also be connected to the full-
feature Base Station when the terminal is in the station (see Attaching the USB
Dongles to the Base Station).
USB Serial Dongle
(RS232 UART)
The USB Serial Dongle (VPN M267-D01-00) may be provided with the Vx670
terminal. It is designed to accommodate the RJ45 connector. The USB Serial
Dongle can also be connected to the full-feature Base Station when the terminal is
placed in the station (see Attaching the USB Dongles to the Base Station).
NOTE
Other cables are available for development purposes. Check with your local
VeriFone representative for further information.
NOTE
A Base Station may be provided with the Vx670 terminal. A full-feature Base
Station has two USB host ports for external dongles as well as a battery charger
slot for charging an extra lithium-ion battery pack. A standard Base Station does
not have any USB ports and is capable of charging the terminal only and not the
extra battery pack.