Vivo DESK-V100EB User manual

Black Electric Single Motor Desk Frame
Follow along step-by-step with our video walk through by scanning
the QR code with your mobile device or by following the product
link: vivo-us.com/products/desk-v100eb
Instruction Manual
SKU: DESK-V100EB
ASSEMBLY VIDEO AVAILABLE:
[email protected]om www.vivo-us.com 309-278-5303

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Our friendly product support team is here to help!
DO NOT RETURN ITEM
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Missing a Part?
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We oer immediate assistance with rapid response times
from customer service agents and product techncians to
help you every step of the way!
Monday-Friday
Chat Us:
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Give us a Call:
309-278-5303
Email Us:
[email protected]om
If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
7AM - 7PM

If you do not understand these directions, or if you have any
doubts about the safety of the installation, please call a qualified
technician. Check carefully to make sure there are no missing
or defective parts. Improper installation may cause damage or
serious injury. Do not use this product for any purpose that is
not explicitly specified in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect
assembly or inappropriate use.
PRE-ASSEMBLY | BEFORE YOU BEGIN
Product Warranty
Returns | Product Didn’t Work Out?
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-v100eb
We oer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or [email protected]om. Please note: For items
ordered in error or no longer needed, the return shipping charges will
be at the buyer’s expense.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS
REQUIRED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
176lbs
(80kg)
!
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR
SELLER TO REPLACE DAMAGED PARTS.
• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE
MADE CONTACT WITH LIQUIDS.
• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
• OUTDOOR USE IS PROHIBITED.
ELECTRICAL WARNING :

4
PACKAGE CONTENTS
A(x1)
Leg
B (x1)
Motorized
Leg
E (x1)
Sync Rod
I (x2)
Hook
J (x5)
Cable Clips
S-A (x4)
M8x50mm
Screws
S-B (x8)
M6x35mm
Screws
S-C (x4)
M8x12mm
Screws
S-D (x12)
ST4.2x15mm
Screws
T-A (x1)
5mm Allen
Wrench
T-B (x1)
Wrench
F (x1)
Cross Bar
G (x1)
Controller
H (x1)
AC Adapter
C (x2)
Foot
D (x2)
Side
Brackets
Please consult the parts list below and ensure you have everything you need to assemble
your product. If parts are missing or damaged, please contact us.
Phillips Screwdriver
|
TOOLS NEEDED:
DIFFICULTY LEVEL
Drill Level

5
A
Leg B
Motorized Leg
F
Crossbar
S-A
M8x50mm
Screws
T-A
5mm Allen
Wrench
STEP 1: Install Crossbar
ASSEMBLY STEPS
Loosen screws on Crossbar (F) using 5mm Allen Wrench (T-A), extend, and then re-tighten
screws. Mount Crossbar (F) to Leg (A) and Motorized Leg (B) using M8x50mm Screws (S-A) and
5mm Allen Wrench (T-A).
S-A
F
B
A
T-A
T-A

6
STEP 2: Install Feet
Turn desk frame over and place Feet (C) on Leg (A) and Motorized Leg (B). Secure using
M6x35mm Screws (S-B) and 5mm Allen Wrench (T-A).
C
Foot
S-B
M6x35mm Screws
T-A
5mm Allen Wrench
T-A
C
S-B

7
STEP 3: Attach Side Brackets
Return desk frame upright and attach Side Brackets (E) to Leg (B) and Motorized Leg (C) using
M8x12mm Screws (S-B) and 5mm Allen Wrench (T-A).
D
S-C
T-A
D
Side Brackets
S-C
M8x12mm Screws
T-A
5mm Allen Wrench

8
STEP 4: Adjust Desk Frame Width & Secure Frame to Desktop
F
T-A
Place frame assembly upside down on the desktop. Loosen the screws on Crossbar (F) using 5mm Allen
Wrench (T-A). Extend frame to fit the desktop, and then re-tighten screws.
T-A
5mm Allen Wrench
Secure frame assembly to the desktop with ST4.2x15mm Screws (S-D) and a Phillips screwdriver.
S-D
S-D
ST4.2x15mm Screws

9
STEP 5: Install Sync Rod
Loosen the knobs on Sync Rod (E). Insert the hex sha into Leg (A) until it reaches the notch.
While holding the hex sha, extend Sync Rod (E) onto the hex sha of Motorized Leg (B) until it
reaches the retainer.
Re-tighten the knobs.
NOTE: Hand tightening is recommended for the knobs on Sync Rod (E), but Wrench (T-B) has
been provided if needed.
1
2
3
1
3
2-2
2-1
E
B
A
T-B
E
Sync Rod
T-B
Wrench

10
STEP 6: Mount & Connect Controller
Mount Controller (G) to the desktop using ST4.2x15mm Screws (S-D) and a Phillips screwdriver.
Connect cord from Motorized Leg (B) to Controller (G), then connect Controller (G) cord to
AC Adapter (H) as shown.
S-D
G
H
G
B
G
B
S-D
ST4.2x15mm Screws
H
AC Adapter
G
Controller

11
STEP 7: Install Cable Clips & Hooks
Manage cables using Cable Management Clips (S-E). Install Hooks (K) by pinching sides and
inserting into small notch of Side Brackets (D).
1 2 3
I
J
I
Hook
J
Cable Clips
D
H

12
STEP 8: Connect Power
Plug AC Adapter (H) into an AC outlet. Follow the reset process to initialize the desk (pg 10).
The desk is now ready for use.
H

13
CONTROLLER - USER MANUAL
DESCRIPTION RESOLUTION
No response while pressing button Check to make sure all cables are fully
connected. If cables are good, perform reset.
The desktop cannot be lied Make sure the desktop and other items do not
exceed the weight limit (154lbs).
Duty cycle exceeded (max. 2min operating) Allow desk to rest for 30 minutes.
Reset Process
• Press and hold the up and down arrows until the red light between buttons turns on.
• Press and hold the down arrow. The desk will lower to the lowest point and then raise to the
home position. Continue to hold the down arrow until the desk stops moving and the red light
turns o.
TROUBLESHOOTING

14
3
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE AT VIVO-US.COM
We oer a wide array of home & oice products
to fit your needs. From height adjustable desks to
monitor mounts to keyboard trays and more!
MONITOR
MOUNTS
SPEAKER MOUNTS
& STANDS
From single monitor
mounts to hex mount,
gromment or clamp-ons,
we’ve got a mounting
solution for your setup.
Whether you’re mounting
a soundbar or surround
sound system, we’ve got
a mounting solution to fit
your needs
CABLE
MANAGEMENT
From single monitor
mounts to hex mount,
gromment or clamp-ons,
we’ve got a mounting
solution for your setup.
WHO WE ARE
VIVO is more than a brand of ergonomic oice furniture. We are a team of
creative and innovative indivuduals working together to oer high quality,
aordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.

15
Need Assistance?
Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help!
We oer immediate assistance with rapid response times from
customer service agents and product techncians to help you every
step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: [email protected]om
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr

LAST UPDATED: 07/21/2022
REV1.3LF
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