Woosh Santana 2018 User manual

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Sales: 01702 435566 — Support: 01702 684444 — E-mail: [email protected]
Santana CD 2018 Ed. User Guide
Read this manual.
It contains important informaon regarding your
safety, the correct use of the bike and how to
avoid expensive repair fees
in the future.
Support is available Mon to Fri from 10am to 5pm on 01702

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The Santana 2018 Edion from Woosh
The Santana 2018 Edion is a strong sturdy bike which can be used for commung to and from work.
Baery capacies of 13Ah, 15Ah and 17Ah are available for this model. If you rely heavily on the throle
and do not put much eort in yourself, then the baery will run down more quickly and the distance able
to be travelled on a single charge will be reduced accordingly.
The Santana can be used on roads and cycle paths, it is not suitable for o-road use and should not be
used in compeon events. It should not be used for jumping, stunng or aerobac acvies and should
not be ridden through deep puddles or fords. Incorrect use of your bike could result in injury and will void
your warranty.
You must be a minimum of 14 years of age to ride an electric cycle in the UK
The maximum weight including rider and luggage is 17 stone/108 kg.
Before you ride your bike, and for your ongoing safety, familiarise yourself with the “user manual” and
the “maintenance manual”. There are many components on the Santana, and it is crical that they are
checked regularly and maintained where necessary. Details of how to maintain the various aspects of your
bike are included in the “maintenance manual”.
If you have any issues which are not covered by the manuals, it is likely that you would need to enlist the
help of a professional. Most people don’t have a complete set of tools for maintaining a bike, so things
like adjustments to the boom bracket and bleeding of the hydraulic brakes will need to be done by your
local bike dealer. You should enlist the help of your local dealer whenever something needs adjusng that
you are not able to do yourself. Your safety is paramount, so you must ensure that the bike is maintained
in the correct manner, if in doubt, consult your nearest bike dealer.

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Important Safety Noce — please read
Your bike has had a full electrical check before despatch.
It has also had a general mechanical check, but you need to ensure yourself that when you complete the
assembly of your bike, that you also check the whole bike over before riding it.
You should be prepared to do this yourself, or if you are not suciently experienced, ask a local bike shop
to do this for you. A typical fee for this would be around £35
A full inspecon should include (but is not limited to):
 Checking that the brakes are set correctly and work properly.
 All nuts, bolts, major xings, spokes and cranks etc. are correctly ghtened.
 Both wheels are properly trued
 Headset/stem properly adjusted
 Cranks are ght
 Boom bracket properly adjusted
Pedals, saddle and handlebars are correctly ed and properly secured.
See the maintenance manual for how to adjust and maintain the various components of the bike.
Please note that failure to carry out these checks properly could result in serious injury for which Woosh
Bikes Ltd will not be held liable.
If you have any doubts about your own ability to perform the necessary checks, we strongly recommend
you visit your local bike shop and pay their fee. If you are unable to take your bike to a local bike shop
there will almost certainly be a mobile bike technician in your area who will come to your home or oce
and do this for you.
Visit www.cycletechuk.com for a full naonal lisng.

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Unpacking:
Two people are required to unpack the bike.
Stand the carton upright. Remove the shipping straps, cut the tape seals and then remove any/all loose
packaging materials.
Keep the carton/bike in the upright posion, and then li the bike out of the carton and then engage the
kick-stand. DO NOT destroy the carton as it will be required if the bike needs to be returned for any rea-
son in the future.

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Handlebars:
If you haven’t already, slide the handlebar stem into the frame at the desired height, remove the weather-
proof cap and then tighten the Allen bolt indicated below to secure the stem in position, whilst ensuring
that the handlebars line up correctly with the front wheel.
Warning:
It is extremely important to ensure that the handlebars are properly secured. If they were to rotate or other-
wise move unexpectedly during use, it could result in an accident and/or serious injury. If you have any
doubts regarding the correct configuration of this part (or any other part of the bike), you should take your
bike along to your nearest bike dealer and have them prepare it for you (at your cost).
Once the stem has been secured, you can now fine tune the positioning of the handlebars. The handle-
bars can be adjusted in two ways. They can be rotated within the clamp, and they can also be brought
closer/higher to the rider, or further away/lower. You should adjust the height first. This is done by loosen-
ing the large bolt on the underside of the handlebars (shown below left). This bolt secures a stepped piece
that locks the handlebars into position. You will need to loosen the bolt enough so that the handlebars can
be rotated, then tighten this piece back into position when you have the handlebars at the desired height.
To adjust the rotation of the handlebars (to ensure that the angle of the brakes/display etc. is correct),
loosen the front-most bolt on the underside of the handlebars as shown above right. Rotate the handle-
bars into the desired position and then re-tighten the bolt. Check the adjacent bolt is sufficiently tight and
tighten if required.

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Now that the front wheel has been ed, you can ip the bike right side up and use the kick-stand to
keep the bike in the upright posion.
The Santana 2018 now comes 95% built, and so the below is for reference only.
You are now ready to t the front wheel to the forks. First you will need to t the skewer to the wheel,
the skewer is the spindle which slides through the wheel. The skewer consists of the spindle (with clamp
on one side), two springs and a tension nut. Remove the tension nut and one of the springs, and then
slide the skewer through the wheel so that the clamp is on the opposite side of the wheel to the rotor
(brake disc). Fit the other spring back into posion and then replace the tension nut, giving just a few
turns to secure it so that it doesn’t come o. Now lower the wheel into posion ensuring that the rotor is
on the correct side and that it sits properly between the callipers. Ensure that the wheel is fully seated
and then ghten the tension nut unl the clamp has signicant resistance when aempng to close it,
you may need to open the clamp and make adjustments to the tension nut several mes before you reach
the opmum clamping force. The clamp should be reasonably dicult to close to ensure that the wheel is
properly secured when the clamp is engaged.

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Seat-post/saddle:
The seat-post simply slides into position and then the clamp is used to secure it. To adjust the height of
the saddle, simply open the clamp and position the seat-post at the desired height and then close the
clamp to lock it into position. It may be necessary to tighten the thumb screw a little to ensure that when
the clamp is closed the seat-post is properly secured. Adjust the thumb-screw as needed. See the prepa-
ration/maintenance manual to determine the correct saddle height.
Pedals:
Important—the pedals fit a specific side of the bike. If you attempt to fit the pedals to the wrong
side, you will damage the threads on the cranks and also possibly the pedals as well. Also if you
force the pedals on to the wrong side of the bike, it is very likely that they will come loose sudden-
ly and unexpectedly.
The pedals are marked ‘L’ (left) and ‘R’ (right) which indicates the side of the bike the pedal is for. To de-
termine which pedal is for which side, see the pictures below showing where this marking is found.
Fit each pedal into position and finger-tighten, then use a 15mm spanner to secure the pedals in place,
tighten to approx. 40Nm (see torque/tightness guide in the maintenance manual).
Please note that the thread for the left pedal is reversed and so it tightens anti-clockwise.

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Charging/locking the battery:
When the bike is shipped, the battery is usually secured with cable-ties instead of being locked with the
key. This is done to avoid damage to the battery locking mechanism in transit. Some delivery drivers take
more care than others, so by securing the battery in this way, we can prevent this issue from occurring.
Simply remove the cable-ties and lock the battery in place using the key once you’ve unpacked the
bike.
The battery may not leave us fully charged. You should fully charge the battery before using your
bike. The battery can be charged on the bike or it can be removed and charged separately. The socket
used to charge the battery is located at the left rear of the battery as shown below. Ensure that the
charger is switched OFF before attaching the charger to the bike. The master on/off switch for the
battery is located on the opposite side to the charger socket.
To charge the battery, simply lift the weatherproof cover and connect the charger to the socket and then
plug the other end into a regular mains socket. On the charger is a small light which is red while charging.
When charging is complete, this light will turn green.
The battery can be removed from the bike and charged in a convenient location such as in your home or
office. To remove the battery from your electric bike, use the supplied key to unlock the battery by turning
it anti-clockwise. Once unlocked remove the key and then slide the battery from the bike using the grip at
the rear underside of the battery.
A full charge from flat can take up to 10 hours.
Remember to separate your keys, Woosh
Bikes is not able to supply replacements if
you lose them both.

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Important:
Although our bikes are checked prior to despatch, you must fully inspect your bike again yourself before
riding it, and sasfy yourself that it is correctly assembled and safe to ride. If you are not absolutely sure
about any aspects of your bike, you should take it to your nearest bike shop to have it checked before rid-
ing it. Obviously the bike shop will you charge for this service. Woosh Bikes will not reimburse you for
these costs.
Before riding your bike, perform the checks and set up your bike as outlined in the maintenance manual.
Check that all xings and major components are ghtened suciently. Check that all nuts, bolts, rear car-
rier xings, handlebars and seat-post/saddle are also suciently ghtened.
You must also ensure that your brakes are working correctly before you set o. If you are unsure how to
adjust your brakes yourself, there are guides on our website to help you with this. If you prefer, you can
have your local bike shop adjust them for you. The brakes are the same as you would have on a regular
bike and so any bike shop should be able to adjust them for you. You would obviously have to pay them
for this service.
See the preparaon/maintenance manual for details on how to adjust/maintain your bike and its compo-
nents.