Yealink EXP40 User manual

Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
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About This Guide
v
About This Guide
Thank you for choosing the Yealink EXP40 expansion module. The EXP40 is designed to improve
the power and the flexibility of the advanced Yealink SIP-T46S, T46G, T48S and T48G IP phones.
It features a large graphic LCD screen. Each EXP40 expansion module provides 20 physical keys
with dual-color LEDs and two display pages, supporting a total of 40 keys. Up to six expansion
modules can be daisy-chained to a single T48S/T48G/T46S/T46G host phone, offering a
maximum of 240 Ext keys per phone.
The Yealink EXP40 is ideal for receptionists, administrative assistants, call center agents,
power-users, and executives who need to monitor and manage a large volume of calls on a
regular basis.
This guide provides everything you need to quickly set up and use the EXP40 expansion module.
Be sure to read the Packaging Contents in this guide before you set up and use your EXP40
expansion module. This guide takes the working together of the Yealink SIP-T46G IP phone
running firmware version 81 and the Yealink EXP40 expansion module as an example for
reference.
In This Guide
The topics provided in this guide include:
Chapter 1 Getting Started
Chapter 2 Configuring the Yealink EXP40 Expansion Module
Chapter 3 Using the Yealink EXP40 Expansion Module
Chapter 4 Troubleshooting
Summary of Changes
This section describes the changes to this guide for each guide version.
Changes for Guide Version 16.5
Make minor corrections.
Changes for Guide Version 16.4
Documentations of the newly released SIP-T46S and SIP-T48S IP phones have also been added.

Yealink EXP40 User Guide
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Changes for Guide Version 16.3
The following sections are new:
LED Instructions on page 4
Startup on page 7
Using the Yealink EXP40 Expansion Module on page 44
Major updates have occurred to the following section:
Physical Features on page 2

Table of Contents
vii
Table of Contents
About This Guide ........................................................................... v
In This Guide ..............................................................................................................................................................v
Summary of Changes .............................................................................................................................................v
Changes for Guide Version 16.4 ....................................................................................................................v
Changes for Guide Version 16.3 ...................................................................................................................vi
Table of Contents.........................................................................vii
Getting Started...............................................................................1
Packaging Contents ................................................................................................................................................1
Physical Features ......................................................................................................................................................2
LED Instructions........................................................................................................................................................4
Installation ..................................................................................................................................................................5
Startup..........................................................................................................................................................................7
Configuring the Yealink EXP40 Expansion Module ....................8
Line ................................................................................................................................................................................9
Speed Dial................................................................................................................................................................ 10
Busy Lamp Field (BLF).......................................................................................................................................... 11
Voice Mail ................................................................................................................................................................ 12
Direct Pickup........................................................................................................................................................... 13
Group Pickup .......................................................................................................................................................... 14
Call Park .................................................................................................................................................................... 15
Intercom ................................................................................................................................................................... 16
DTMF.......................................................................................................................................................................... 17
Prefix .......................................................................................................................................................................... 18
Local Group ............................................................................................................................................................. 19
XML Group............................................................................................................................................................... 20
XML Browser ........................................................................................................................................................... 21
LDAP........................................................................................................................................................................... 22
Conference .............................................................................................................................................................. 23
Forward ..................................................................................................................................................................... 24
Transfer ..................................................................................................................................................................... 25
Hold............................................................................................................................................................................ 26
DND............................................................................................................................................................................ 27
ReCall......................................................................................................................................................................... 28
SMS............................................................................................................................................................................. 29
Record ....................................................................................................................................................................... 30
URL Record.............................................................................................................................................................. 31
Multicast Paging.................................................................................................................................................... 32
Group Listening ..................................................................................................................................................... 33
Private Hold............................................................................................................................................................. 34
Hot Desking ............................................................................................................................................................ 35
ACD............................................................................................................................................................................. 36
Zero Touch............................................................................................................................................................... 37
URL.............................................................................................................................................................................. 38
Phone Lock .............................................................................................................................................................. 39
Retrieve Park ........................................................................................................................................................... 40

Yealink EXP40 User Guide
viii
Directory................................................................................................................................................................... 41
Using the Yealink EXP40 Expansion Module.............................44
Using the Line Key................................................................................................................................................ 44
Adjusting the Contrast........................................................................................................................................ 45
Adjusting the Backlight ...................................................................................................................................... 46
Using the Busy Lamp Field ................................................................................................................................ 47
Resetting the Yealink EXP40 Expansion Module ...................................................................................... 47
Troubleshooting...........................................................................50

Getting Started
1
Getting Started
This chapter provides basic installation instructions and information for obtaining the best
performance with the EXP40 expansion module. The topics include:
Packaging Contents
Physical Features
LED Instructions
Installation
Startup
Packaging Contents
The following items are included in your package:
Expansion Module
Stand
Connecting Sheet

Yealink EXP40 User Guide
2
Wall Mount Bracket (Optional)
Connecting Cord
Four Screws
Screwdriver
Check the list before installation. If you find anything missing, contact your reseller.
Physical Features
The main physical features of the EXP40 expansion module are LCD screen, Ext keys, LED
indicators, Ext in jack, Ext out jack and power interface.