Yealink SIP-T57W User manual

Yealink SIP-T57W
QUICK REFERENCE GUIDE
1Power LED Indicator: Indicates call
status, message status and phone’s
system status.
2Touch Screen: Allows you to select
items and navigate menus on the
touch-sensitive screen. Tap to select
and highlight screen items. Shows
information about calls, messages,
time, date and other relevant data.
3Headset Key: Toggles and indicates
the headset mode. The key LED
glows green when headset mode is
activated.
4Mute Key: Toggles and indicates mute
feature. The key LED glows red when
the call is muted.
5Redial Key: Redials a previously dialed
number.
6Speakerphone Key: Toggles
and indicates the hands-free
(speakerphone) mode. The key LED
glows green when the hands-free
(speakerphone) mode is activated.
7Transfer Key: Transfers a call to
another party.
8Hold Key: Places a call on hold or
resumes a held call.
9Message Key: Accesses voicemail.
10 Volume Key: Adjusts the volume of
the handset, headset and speaker.
11 Keypad: Provides the digits and
special characters in context-sensitive
applications.
12 Speaker: Provides hands-free
(speakerphone) audio output.
13 Reversible Tab: Secures the handset
in the handset cradle when the phone
is mounted vertically.
14 Hookswitch: Picking up the handset
from the handset cradle, the
hookswitch bounces and the phone
connects to the line. Laying the
handset down on the handset cradle,
the phone disconnects from the line.
Placing a Call
Using the Handset:
1. Pick up the handset.
2. Enter the number, and then tap Send.
Using the Speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then tap Send.
Using the Headset:
1. With the headset connected, press
to activate the headset mode.
2. Enter the number, and then tap Send.
Note: During a call, you can alternate
between the headset, hands-free
speakerphone and handset modes
by pressing the Headset key, the
Speakerphone key or by picking up
the handset. Headset mode requires a
connected headset.
Answering a Call
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press .
Using the Headset:
Press .
Note: You can reject an incoming call by
tapping Reject.
Ending a Call
Using the handset:
Hang up the handset or tap End Call.
Using the Speakerphone:
Press or End Call.
Using the headset:
Press End Call.
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Yealink SIP-T57W
QUICK REFERENCE GUIDE
Redialing a Call
• Press to enter the Placed Calls list,
and then tap the desired entry.
• Press twice when the phone is idle
to dial out the last dialed number.
Muting and Un-muting a Call
• Press to mute the microphone
during a call.
• Press again to un-mute the call.
Holding and Resuming a Call
To Hold a Call:
Press or Hold during an active call.
To Resume the call, do one of the
following:
• If there is only one call on hold, press
or Resume.
• If there is more than one call on hold,
select the desired call, and then press
or Resume.
Transferring a Call
You can transfer a call in the
following ways:
Performing a Blind Transfer
Transfer the caller to a ring group or
another agent without speaking to the
new agent rst.
1. Press or Transfer during an active
call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or B Transfer.
Performing a Semi-Attended Transfer
Transfer a call when the target phone is
ringing.
1. Press or Transfer during an active
call. The call is placed on hold.
2. Enter the number you want to transfer
to, and then press Send.
3. Press or Transfer when you hear
the ring-back tone.
Performing an Attended Transfer
Before actually transferring to the
destination, the call is put on hold and
another call is initiated to conrm whether
the end destination actually wants to take
the call or not.
1. Press or Transfer during an active
call. The call is placed on hold.
2. Enter the number you want to transfer
to, and then press Send.
3. Press or Transfer when the
second party answers.
Initiating a Conference Call
1. Tap Conference during an active call.
The call is placed on hold.
2. Enter the number of the second party,
and then tap Conference.
3. Tap Conference again when the
second party answers. Three parties
are now joined in the conference.
Note: You can split the conference call
into two individual calls by tapping Split.
Listening to Voicemail
Message waiting indicator on the idle
screen indicates that one or more
voicemail messages are waiting at the
message center. The power indicator LED
slowly ashes red.
To listen to your voicemail:
1. Press or Connect.
2. Follow the voice prompts to listen to
your voicemail messages.
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