Yealink Yealink SIP-T22P User manual

Copyright © 2014 YEALINK NETWORK TECHNOLOGY
Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
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its consent to downloading and printing copies of the content provided in this file only for private
use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to [e-mail].

Yealink SIP-T22P/SIP-T22 firmware contains third-party software under the GNU General Public License (GPL).
Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
Yealink SIP-T22P/SIP-T22 IP phone with Lync firmware enables a new era in unified
communications. It is designed to work with Microsoft®Lync™ 2013. Connecting a
Yealink SIP-T22P/SIP-T22 IP phone to Microsoft®Lync™ server allows you to place regular
and Voice over Internet Protocol (VoIP) calls, answer calls, forward calls, conduct a
conference call, and dial from your Lync contacts list through integration with Microsoft’s
Active Directory.
This guide provides everything you need to quickly use your new phone. First, verify
with your system administrator that the network is prepared for configuring your Yealink
SIP-T22P/SIP-T22 IP phone, and your network is correctly configured. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up
and use the Yealink SIP-T22P/SIP-T22 IP phone.
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Better Together over Ethernet
This section describes the changes to this guide for each release and guide version.
The following sections are new for this edition:
E911 on page 31
Static Forwarding on Lync Client on page 46
Response Groups on page 53
Inbound Private Line on page 53
Call Park on page 56
Major updates have occurred to the following sections:

User Guide for the SIP-T22P/SIP-T22 IP Phone
vi
Sign-in on page 11
Phone Lock on page 22
The following section is new for this edition:
Branch Office Resiliency on page 59
Major updates have occurred to the following sections:
Documentations on page 5
Packaging Contents on page 7
Sign-in on page 11
Basic Network Settings on page 14
Phone Lock on page 22
Contact Management on page 26
Changing Presence on page 29
Placing Calls on page 37
Call Park on page 56
Voice Mail on page 57
Better Together over Ethernet on page 61
Troubleshooting on page 75

Table of Contents
vii
About This Guide ...................................................................... v
In This Guide ......................................................................................................................................... v
Summary of Changes ............................................................................................................................ v
Changes for Release 7, Guide Version 7.3 ......................................................................................... v
Changes for Release 6, Guide Version 6.35 ...................................................................................... vi
Table of Contents.....................................................................vii
Overview .................................................................................. 1
Hardware Component Instructions.......................................................................................................1
Icon Instructions ...................................................................................................................................3
User Interfaces ......................................................................................................................................4
Phone User Interface.........................................................................................................................4
Web User Interface............................................................................................................................4
Documentations....................................................................................................................................5
Getting Started......................................................................... 7
Packaging Contents ...............................................................................................................................7
Optional Accessory ...............................................................................................................................8
Phone Installation .................................................................................................................................9
Phone Initialization .............................................................................................................................11
Sign-in .................................................................................................................................................11
Phone Status .......................................................................................................................................13
Basic Network Settings........................................................................................................................14
Idle Screen...........................................................................................................................................16
Customizing Your Phone ......................................................... 17
General Settings..................................................................................................................................17
Backlight ..........................................................................................................................................17
Language .........................................................................................................................................18
Time and Date .................................................................................................................................19
Administrator Password ..................................................................................................................21
Key as Send......................................................................................................................................21
Phone Lock ......................................................................................................................................22
Audio Settings .....................................................................................................................................24

User Guide for the SIP-T22P/SIP-T22 IP Phone
viii
Volume ............................................................................................................................................24
Ring Tones .......................................................................................................................................25
Contact Management .........................................................................................................................26
Call History Management....................................................................................................................28
Changing Presence..............................................................................................................................29
E911 ....................................................................................................................................................31
E911 Location Tip ............................................................................................................................31
Location Notification .......................................................................................................................32
Adding the Location Information ....................................................................................................33
Viewing the Location Information ...................................................................................................34
Emergency Call ................................................................................................................................34
Live Dialpad.........................................................................................................................................34
Basic Call Features................................................................. 37
Placing Calls.........................................................................................................................................37
Answering Calls ...................................................................................................................................39
Ending Calls .........................................................................................................................................40
Redialing Numbers..............................................................................................................................40
Auto Answer........................................................................................................................................41
Call Waiting .........................................................................................................................................41
Call Mute.............................................................................................................................................42
Call Hold/Resume................................................................................................................................43
Call Forward ........................................................................................................................................44
Static Forwarding.............................................................................................................................44
Dynamic Forwarding........................................................................................................................52
Response Groups ................................................................................................................................53
Inbound Private Line ...........................................................................................................................53
Call Transfer.........................................................................................................................................54
Conference..........................................................................................................................................55
Call Park ..............................................................................................................................................56
Voice Mail ...........................................................................................................................................57
Branch Office Resiliency......................................................................................................................59
Better Together over Ethernet ................................................ 61
Getting Started with Better Together over Ethernet...........................................................................61
Installing the Yealink Better Together over Ethernet Connector.........................................................61
Enabling Better Together over Ethernet .............................................................................................68
Using Better Together over Ethernet ..................................................................................................72
Troubleshooting ...................................................................... 75
Regulatory Notices ................................................................. 83

Table of Contents
ix
Service Agreements ............................................................................................................................83
Limitations of Liability .........................................................................................................................83
Safety Instructions ..............................................................................................................................83
Appendix A - Time Zones....................................................... 85
Index ....................................................................................... 87