Yealink SIP-T2XP Instruction Manual

Copyright © 2012 YEALINK NETWORK TECHNOLOGY
Copyright © 2012 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private
use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interferences received, including interference that may cause undesired
operation.

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.

About This Guide
v
The Yealink SIP-T2xP IP Phone Family Administrator Guide is considered to be an
administration-level version, which is intended for administrators who need to properly
configure, customize, manage, and troubleshoot Yealink IP phone systems rather than
the end-users of the IP phones. It includes details on the functioning and configuration of
the IP phones.
Many of the features are described in this guide involving the network settings, which
could affect the phone’s performance in the network. For this reason, an understanding
of IP networking and prior knowledge of IP telephony concepts are recommended.
This guide covers the Yealink SIP-T28P, T26P, T22P and T20P IP phones. The following
related documents for the SIP-T2xP IP phones are available:
Quick Installation Guides, which describe how to assemble the IP phones.
Quick Reference Guides, which describe the most basic features available on the
IP phones.
User Guides, which describe the basic and advanced features available on the IP
phones.
Yealink Auto Provisioning User Guide, which describes how to auto provision the IP
phones using the configuration files.
Yealink Configuration Conversion Tool User Guide, which describes how to encrypt
the configuration files using the Configuration Conversion Tool.
<y0000000000xx>.cfg and <MAC>.cfg template configuration files.
Yealink IP Phones Deployment Guide for BroadWorks Environments, which
describes how to configure the BroadSoft features on the BroadWorks web portal
and the IP phones.
For support or service, please contact your Yealink reseller or go to Yealink Technical
Support at http://www.yealink.com/index.php/Faq/lists/classid/2.
The information detailed in this guide is applicable to the firmware version 70 or higher.
This administrator guide is divided into the following chapters:
Chapter 1, ‖Product Overview‖describes the SIP components and SIP IP phones.
Chapter 2, ―Getting Started‖describes how to install and connect the Yealink SIP IP

Administrator’s Guide for SIP-T2xP IP Phones
vi
phones and the IP phone interface methods.
Chapter 3, ‖Configuring Basic Features‖describes how to configure the basic
features on the IP phones.
Chapter 4, ―Configuring Advanced Features‖describes how to configure the
advanced features on the IP phones.
Chapter 5, ―Security Features‖describes the encryption information of the IP
phones.
Chapter 6, ―Upgrading the Firmware‖describes how to upgrade the firmware of
the IP phones.
Chapter 7, ―Resource Files‖describes the resource files that can be downloaded
by the IP phones.
Chapter 8, ―Troubleshooting‖describes how to troubleshoot the IP phones and
provides some common troubleshooting solutions.
Chapter 9, ―Appendix‖provides the glossary, reference information about the IP
phones comply with RFC 3261, SIP call flows and the sample configuration file.
The following sections are new for this version:
BLF Call Park on page 44
Web Server Type on page 46
Tones on page 52
Action URL on page 60
Action URI on page 63
Resource Files on page 83
Appendix B: Configuration Parameters on page 101
Appendix E: Sample Configuration File on page 227
Major updates have occurred to the following sections:
Creating Dial Plan on page 21
Phone Lock on page 27
Time and Date on page 28
Busy Lamp Field on page 57
Shared Call Appearance on page 58

About This Guide
vii
Major updates have occurred to the following sections:
Creating Dial Plan on page 21
Do Not Disturb (DND) on page 35
Call Forward on page 38
802.1X Authentication on page 70

Table of Contents
1
About This Guide ...................................................................... v
Documentations...............................................................................................................................v
In This Guide ....................................................................................................................................v
Changes from Previous Versions...................................................................................................vi
Changes from Version 1.0.......................................................................................................vi
Changes from Version 2.0...................................................................................................... vii
Table of Contents ..................................................................... 1
Product Overview..................................................................... 1
VoIP Principle....................................................................................................................................1
SIP Components...............................................................................................................................2
SIP IP Phone Models........................................................................................................................3
Physical Features of the SIP-T2xP IP Phones ...........................................................................4
Key Features of the SIP-T2xP IP Phones...................................................................................8
Getting Started....................................................................... 11
Connecting the Phone...................................................................................................................11
Installing the SIP-T28P and SIP-T26P IP Phones......................................................................11
Installing the SIP-T22P and SIP-T20P IP Phones......................................................................13
Initialization Process Overview ....................................................................................................15
Verifying Startup ............................................................................................................................17
Configuration Interfaces ............................................................................................................... 17
Phone User Interface..............................................................................................................17
Web User Interface ................................................................................................................17
Configuration Files..................................................................................................................18
Reading Icons ................................................................................................................................19
Configuring Network Parameters Manually ...............................................................................20
Creating Dial Plan .........................................................................................................................21
Replace Rule ...........................................................................................................................22
Dial-now ..................................................................................................................................23
Area Code...............................................................................................................................23
Block Out ................................................................................................................................. 24
Configuring Basic Features .................................................... 25
User Password ...............................................................................................................................26

Administrator’s Guide for SIP-T2xP IP Phones
2
Administrator Password ................................................................................................................26
Phone Lock .....................................................................................................................................27
Time and Date ...............................................................................................................................28
Language .......................................................................................................................................30
Loading Language Packs ...................................................................................................... 31
Specifying the Language to Use...........................................................................................31
Missed Call Log .............................................................................................................................32
Local Directory ...............................................................................................................................33
Call Waiting.................................................................................................................................... 34
Auto Redial.....................................................................................................................................35
Do Not Disturb (DND).................................................................................................................... 35
Call Hold.........................................................................................................................................37
Call Forward ..................................................................................................................................38
Call Transfer ...................................................................................................................................39
Centralized Conference................................................................................................................40
Transfer on Conference Hang Up ................................................................................................41
Directed Pickup Key ...................................................................................................................... 41
Group Pickup Key .......................................................................................................................... 42
Call Park Key .................................................................................................................................. 44
BLF Call Park...................................................................................................................................44
Hotline ............................................................................................................................................45
Web Server Type............................................................................................................................46
Caller ID Presentation ...................................................................................................................46
Callee ID Presentation ..................................................................................................................47
DTMF...............................................................................................................................................48
Suppressing the Display of DTMF Digits ..................................................................................... 49
Configuring Advanced Features............................................ 51
Distinctive Ring Tones ....................................................................................................................51
Tones ...............................................................................................................................................52
Remote Phonebook .......................................................................................................................54
LDAP................................................................................................................................................55
Busy Lamp Field.............................................................................................................................57
Shared Call Appearance .............................................................................................................58
As-Feature-Event ...........................................................................................................................59
Action URL ......................................................................................................................................60
Action URI....................................................................................................................................... 63
Server Redundancy.......................................................................................................................65
Network Address Translation .......................................................................................................67
SNMP ..............................................................................................................................................69
802.1X Authentication ...................................................................................................................70
TR-069 Device Management ........................................................................................................72
Security Features.................................................................... 75