Yealink T54W User manual

YEALINK T54W QUICK START GUIDE
Let’s get you up and running with your new phone.
No. Item Description
1 Power LED Indicates call status, message status and phone’s
system status.
2Touch Screen
Allows you to select items and navigate menus
on the touch-sensitive screen. Tap to select and
highlight screen items.
Shows information about calls, messages, time,
date and other relevant data.
3 HEADSET Key Toggles and indicates the headset mode. The key
LED glows green when headset mode is activated.
4 MUTE Key Toggles and indicates mute feature. The key LED
glows red when the call is muted.
5REDIAL Key Redials a previously dialed number.
6Speakerphone
Key
Toggles and indicates the hands-free
(speakerphone) mode. The key LED glows green
when the hands-free (speakerphone) mode is
activated.
7TRANSFER
Key Transfer a call to another party.
8HOLD Key Places a call on hold or resumes a held call.
9 MESSAGE Key Accesses voice mails.
10 Volume Key Adjusts the volume of the handset, headset and
speaker.
11 Keypad
Provides the digits and special characters in
context-sensitive applications.
12 Speaker Provides hands-free (speakerphone) audio output.
13 Reversible Tab
Secures the handset in the handset cradle when the
phone is mounted vertically. For more information
on how to adjust the reversible tab, refer to Yealink
Wall Mount Quick Installation Guide for Yealink IP
Phones.
14 Hookswitch
• Picking up the handset from the handset cradle,
the hookswitch bounces and the phone connects
to the line.
• Laying the handset down on the handset cradle,
the phone disconnects from the line.
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Once your administrator has assigned your Hosted Voice
service, you’ll receive two emails:
• One with your My Phone and Voice Portal
login credentials.
• One with a temporary password for My Phone portal.
Accessing Voicemail
Press the Messages icon or dial your extension on your phone
and follow the prompts. On rst login you’ll be asked to
change your passcode.
Accessing My Phone Portal
Go to businessvoice.sparklight.net/myphonenext/ enter
your username and password. You’ll be asked to change your
password the rst time you visit the site.
Need more help?
We want to make this easy for you. You’ll nd more guides
and video tutorials at business.sparklight.com/support/
hosted-voice
FORMERLY CABLE ONE BUSINESS
Default Account
Line Keys
Soft Keys
Time & Date
Feature Status Icons
Status Bar
Line Keys
Page Icons

© 2021 Cable One, Inc. All Rights Reserved. CAB515_0921
business.sparklight.com
BASIC FUNCTIONS
PLACING CALLS
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press Send.
Using the speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then press Send.
Using the headset:
1. With the headset connected, press
to activate the headset mode.
2. Enter the number, and then press Send.
ANSWERING CALLS
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press .
Using the headset:
Press .
ENDING A CALL
Ending a Call
Using the handset:
Hang up the handset or press End Call.
Using the speakerphone:
Press or End Call.
Using the headset:
Press End Call.
REDIALING A CALL
• Press to enter the Placed Calls list,
press or to select the desired
entry, and then press or Send.
• Press twice when the phone is idle to
dial out the last dialed number.
MUTE/UNMUTE A CALL
Muting and Un-muting a Call
• Press to mute the microphone during
a call.
• Press again to un-mute the call.
HOLD/RESUME A CALL
Press or Hold during an active call.
To Resume the call, do one of the following:
• If there is only one call on hold, press
or Resume.
• If there is more than one call on hold,
press or to select the desired call,
and then press or Resume.
TRANSFERRING A CALL
Performing a Blind Transfer
1. Press or Transfer during an active
call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or B Transfer.
Performing a Semi-Attended Transfer
1. Press or Transfer during an active call.
The call is placed on hold.
2. Enter the number you want to transfer to,
and then press Send.
3. Press Transfer when you hear the
ring-back tone.
Performing an Attended Transfer
1. Press or Transfer during an active
call. The call is placed on hold.
2. Enter the number you want to transfer to,
and then press Send.
3. Press or Transfer when the second
party answers.
FORWARDING A CALL
1. Navigate to Menu-> Features-> Call
Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are
forwarded unconditionally.
Busy Forward----Incoming calls are/
forwarded when the phone is busy.
No Answer Forward----Incoming calls
are forwarded if not answered after a
period of time.
3. Enter the number you want to forward to.
For No Answer Forward, press or
to select the desired ring time to wait
before forwarding from the After Ring
Time eld.
4. Press Save to accept the change.
INITIATE A CONFERENCE CALL
1. Press Conference during an active call.
The call is placed on hold.
2. Enter the number of the second party, and
then press Send.
3. Press Conference again when the second
party answers. Three parties are now joined
in the conference.
LISTEN TO VOICEMAIL
1. Press or Connect.
2. Follow the voice prompts to listen to your
voicemail messages.