Yealink SIP-T46U User manual

BT One Phone
Yealink SIP-T46U
phone user guide

What’s in this guide
Need help?
If you have any problems setting
up or using your Yealink IP Phone,
contact the BT One Phone helpdesk
on 0345 154 8844 (or 8844 from a
BT One Phone).
Getting started 3
1.1 Got everything? 3
1.2 Set the position of your phone 4
1.3 Get connected 4
2. Getting to know your phone 6
2.1 Features and keys 6
2.2 Icons 7
2.3 LED status 7
3. Customise your phone 8
4. Features 9
4.1 Call waiting 9
4.2 Hotline 9
4.3 Auto redial 9
4.4 Do Not Disturb 9
4.5 BLF 9
5. Basic settings 10
5.1 Time and date 10
5.2 Screen backlight 10
5.3 Screen contrast 10
5.4 Ringtones 10
5.5 Key tones 10
5.6 Changing the phone unlock PIN 11
5.7 Setting the speed dial keys 11
6. Advanced settings 11
7. Call history 11
8. Directory 11
9. Basic call features 12
9.1 Making calls 12
9.2 Answering calls 12
9.3 Ending calls 12
9.4 Redialling calls 12
9.5 Mute 12
9.6 Call hold and resume 12
9.7 Transferring a call 13
9.8 Conference call 13
9.9 Handing over calls to another device 13
9.10 Adjusting volume 13
9.11 Pickup group calls 13
10. Activating the Bluetooth mode 14
11. BT One Phone portal 14
12. Help and support 14

1. Getting started
Let’s get your new T46U set up
We’re here to help you get the very best from your new IP phone.
First, speak to your system administrator and check your phone is ready to be set up on
our BT One Phone SIP network. Then follow the simple instructions below.
1.1 Got everything? In the box, you’ve got:
• IP phone.
• Handset.
• Handset cord.
• Phone stand.
• Ethernet cable.
SIP-T46U
Handset Handset cord Phone stand Ethernet cable

1. Getting started
1.2 Set the position of your phone Click the phone stand into the back of your phone at the angle you’d like.
Desk Mount Method
1.3 Get connected Connect your handset.
There are five ports on the back of your phone. The handset goes in port 1.
Connect your headset.
If you’re adding a wired headset to your phone, that goes into port 2.
A range of headsets are
available from BT.

1. Getting started
Connect the Ethernet cable
Connect your Ethernet cable between the internet port on the phone and a network port
(either on an in-line power switch/hub for power over Ethernet or in your network if
you’re using a separate power adapter). If you’re not sure how to do this, check with your
IT administrator.
You may need to provide a local
power source to your phone. Your IT
administrator can help you with this.
Network lead Power adapter DC 5V (not supplied)
Connect the optional Bluetooth USB dongle (purchased separately)
Insert the USB dongle in the one of the 2 slot on the back of the phone. If you’re unsure,
check with
your IT administrator.
USB 2.0
USB Dongle

2. Getting to know your phone
2.1 Features and keys The most important parts of your T46 are the screen and the keypad.
Feature About this feature
1 LCD screen
Tells you about calls, soft keys, time, date and
more, including:
• Call information like caller ID and call length
• Icons
• Missed calls or second incoming caller information
• Prompt text
• Time and date
2 Power LED
Flashes fast when a call comes in
3 BLF Indicator of users being busy or available
4
(Headset key)
Turns headset mode on and off
(Mute key)
Turns mute on and off
5
(Message key)
Dials voicemail
Hold key Places a call on hold or resumes a call
(Redial key)
Redials the last number you dialled
Transfer key Transfers a call to another party
6 Speakerphone key
Turns speakerphone on and off
7 Volume key Changes the handset, headset, speaker or ringer volumes
8 Keypad Lets you enter numbers, letters and special characters
9
Scroll through your on-screen options
Answers calls and confirms actions
Rejects calls and cancels actions
10 Call handling
Transfer , conference and other call handling functions
11 Speaker Plays speakerphone audio
12 Hookswitch tab Holds the handset in the phone cradle when the phone is mounted vertically.
13 Hookswitch
Bounces when the handset is picked up and the phone connects to
the line. Ends the call when depressed as the handset is replaced.

2. Getting to know your phone
2.2 Icons
2.3 LED status
You might see these icons on your phone’s screen. Here’s what they mean:
Icon Description
Network is unavailable
You’re on speakerphone
Handset mode
Headset mode
Do not disturb
Call mute
Your phone’s on silent
Phone lock
Bluetooth mode is on
Bluetooth headset is both paired and connected
Received calls
Placed calls
Missed calls
Power LED
LED What it means
Solid red Your phone is starting up
Fast flashing red
Your phone is ringing
Off Your phone is off, idle, busy, on hold or on mute
Line key LED
LED What it means
Solid green
The line is taken
The line is being used
Fast flashing green
There’s a call coming in
Off
The line is inactive
A call is on hold

3. Customise your phone
It’s easy to set up your phone with the features you want. To turn a feature on or off,
just press the menu soft key then follow the instructions for that feature in section
4. Here’s a list of the features you can choose from.
Features
Call waiting
Hotline
Auto redial
Do Not Disturb (DND)
Busy Lamp field (BLF)
Basic settings
Time & date (format)
Display (backlight (timer) and contrast)
Sound (ring tones and key tone)
Change PIN
Advanced settings
Password
Phone lock
History
All calls
Directory
All contacts (corporate directory)

4. Features
W hen navigating through the menu
you can use the Enter or OK buttons
to access a feature. If shown, you can
also access an option by pressing the
number shown for that feature using
the dial pad.
This section will help you to set up the features on your T46.
4.1 Call waiting The call waiting feature lets you know when you’re getting a call while you’re on another one.
You can choose to turn call waiting on or off. To do this, go to
Menu > Features > Call
Waiting.
Use the left or right scroll buttons to select on or off , then press save to finish.
4.2 Hotline The hotline feature lets you automatically dial a number when you pick up the handset or
press the speaker button.
To set up a hotline go to menu>features>others>hotline then press enter or OK .
In the Hotline number field enter the hotline number you’d like to set. If you want to delay
the call, use the up or down scroll buttons to get to
hotline delay . Enter the delay value
from 0 to 10 (0 = no delay, immediate dial; 1 to 10 = a dial delay of one to ten seconds).
4.3 Auto redial Auto redial lets you automatically redial a number that you called and wasn’t answered.
To set up auto redial go to menu >features >others>auto redial setting . Use the left or
right scroll buttons to switch this function on or off. To set up a
redial interval , press
the down scroll button and enter the time you’d like in between calls. This can be from
between 1 to 300 seconds. Press the down scroll button again to set the
redial times
(again from 1 to 300 seconds).
4.4 Do Not Disturb DND feature offers the Capability to set your phone to Do not disturb which
Will send by default all calls to Voicemail, DND can be activated via the Desk phone or
Admin can change the call flow for DND in VPBX for more information on setting up
DND please go to the
Help and support page the portal and navigate to User guides>
Service guides> Call settings admin guide section 9 SIP
or watch the How to use Do
Not Disturb and Busy Lamp Field video
by going to the portal selecting Help and
Support and going to
Videos>Popular Videos or Videos>Call Management Videos
4.5 BLF/Speed Dial Busy Lamp Field is a light or a coloured indicator next to a named button on a SIP
Deskphone, that indicates whether another user is available or busy, users can set This
up in their VPBX. To learn how to set BLF please go to the
Help and support Page on
the portal and navigate to
User guides> Service guides> Call settings admin guide
section 9 SIP
or watch the How to use Do Not Disturb and Busy Lamp video by going to
the portal selecting
Help and Support and going to Videos>Popular Videos or
Videos>Call Management Videos

5. Basic settings
Here’s how to set up your phone’s basic settings.
5.1 Time and date
5.2 Screen backlight
5.3 Screen wallpaper
5.4 Ringtones
5.5 Key tones
To set the date and time format, press menu > basic > time & date > time & date format ,
then press enter or OK.
Use the left & right scroll buttons to select the time format you’d like (12 or
24 hour clock).
To set the Date Format press the Down scroll button again, then use the Left and Right
scroll buttons to select the preferred formats – there’s a choice of DD-MMM-YY ,
YYYY-MM-DD, DD/MM/YYYY; MM/DD/YY; DD MMM YYYY; WWW DD MMM and
WWW MMM DD . Press Save to finish.
This option lets you set your screen’s backlight time. Go to menu > basic > display >
backlight, then press enter or OK.
Using the left or right scroll buttons, search for the timer you’d like to apply. You can
choose between always on, 30 min, 1h, 2h, 4h,6h,8h,or12h.After choosing your
timer, press save to finish.
To change the screen contrast, go to menu > basic > wallpaper , then use the left
and right scroll buttons to choose a wallpaper. Press save to finish.
To change your ringtone, go to menu > basic > sound > ringtones , then press enter or
OK . You’ll see your extension number. Use the scroll buttons to highlight it, then press
enter or OK . You’ll see a list of ringtones to choose from. Scroll through the list, highlight
the ringtone you’d like and press save.
You can turn your key sounds on or off . To do this, go to menu > basic > sound > key tone .
Using the
left or right scroll buttons, choose either enabled or disabled and then press
save.