ZKTeco TS1000 Pro Series User manual

1F16 Quick Start Guide
Installation Guide
TS1000/2000 Pro series tripod turnstile
Version: 1.0
Date: September 2018

1
Chapter 1 Installation
1.1 Installation conditions
When installing the tripod turnstile against the wall, please reserve at least 100 mm space for opening the cover. As
shown in Figure 1-1.
Figure 1-1
1.2 Cabling
Power supply and communication wire are suggested to deploy underground then into the cabinet of device.
1.3 Drilling holes
Drill holes according to the locations of the screw holes.
1.4 Fix the device
Fix the device on the ground with 4 expansion screws.
Note: The tripod turnstile must be connected to the Ground (earth); there is wiring interface near the power switch.

2
Chapter 2 Installation Notes
In order to prevent the arm from damaging during transportation, the arm will not be initially installed to the
devices.
1. Put the arm into the hole of cabinet; make sure the screw holes match with mechanism core, then tighten 3
hex screws, as shown in Figure 2-1.
Figure 2-1
2. Please make sure that the power requirements are strictly met to avoid permanent damages to the unit. Input
voltage: AC 100~120V /200~240V.
3. Power on and wait 30s for the tripod turnstile to finish the self-check program.
4. Lift the arm manually, as shown in Figure 2-2.
Figure 2-2
Note: If the arm cannot be lifted, please push the arm towards the cabinet first, then lift the arm manually.
Push an arm
Lift upwards

3
Chapter 3 Control Board Introduction
3.1 Function description of the turnstile control board
If you are using a standard device without an RFID or fingerprint reader, you need to connect an access control
system to the main board; please check the content in this chapter carefully.
Turnstile control board’s diagram as shown in Figure3-1
Figure 3-1
Note: The third-party access control system’s lock-relay-trigger-time should be 1 second or less than 1 second.

4
3.2 Connection diagram of the access controller
Note: The lock relay duration of an access controller device needs to be set to 1s. Do not use electrically charged
objects to connect to the port of Opening signal input, otherwise it will damage the control board.

5
Chapter 4 Maintenance
Forming maintenance consciousness
The tripod turnstile needs to be maintained regularly and repaired once it is damaged. It is recommended placing
warning signs at conspicuous positions for alerting every passersby to pass carefully and in good order. Reasonable
maintenance consciousness helps to guarantee long-term usage of the tripod turnstile.
Regular maintenance
Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer shell of the
equipment regularly. The tripod turnstile used outdoors or in an environment with lots of dust must be maintained
at least once a year, for example, clean up the dust and add appropriate lubricating oil to the disk wheel. Please
note that regular maintenance should only be performed after power-off, as shown in Figure4-1.
Figure 4-1
Turnstile-opening Solenoid
Lock Rod
Drop-arm Solenoid
Position
Sensor
Disk Wheel

6
Chapter 5 Troubleshooting
Symptom Troubleshooting
The indicator is not lighted when
the equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable are
damaged, or whether the wiring is loosed.
The arms of the tripod turnstile
cannot be lifted manually after the
equipment is powered on.
It may be caused by the problem of related components or drop-
arm solenoid.
Check whether the drop-arm solenoid is operating, and check the
working status of the solenoid, as shown in Figure 4-1.
The tripod turnstile does not grant
an access after successful
authentication.
It may be caused by lack of permission or a circuit problem.
1. Check whether the user has the permission to pass.
2. Use a multimeter to check whether the NO and COM ports of
the access control system have a relay signal output.
3. Short-circuit the ports "K1, GND" and "K2, GND"; if the turnstile
is successfully opened, please check the access controller.
The turnstile allows people to
continuously passing one-way side.
1. Check the turnstile-opening solenoid.
2. Check if the access controller “Lock driving duration” is set to 1s.
3. Check whether the turnstile-opening solenoid is operating and
check whether something is stuck at the turnstile-opening
solenoid, as shown in Figure 5-2.