ZKTeco TS1000 Series User manual

TS1000 Series Vertical Tripod Turnstile User Manual
Version: 2.4
Date: Jan, 2018

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TS1000: Tripod Turnstile
TS1011: Tripod Turnstile with Controller and RFID Reader
TS1022: Tripod Turnstile with Controller and Fingerprint Reader with RFID function.
Please read this document carefully before installation and using the device.
1. Technical Specifications
Input Voltage
AC 100~120V /200~240V,
50Hz /60Hz
Max. Tolerance of Arms
Center: 80 kg
End: 40 kg
Rated Power 60 W Ingress Protection Degree IP54
Operating Environment Indoor and Outdoor (shelter) Arm Length (mm) 520
Operating Temperature -28ºC ~ 60ºC Net Weight 34kg
Operating Humidity 5% ~ 85% Gross Weight 40kg
Flow Rate 25~30 passages / minute Dimension(mm) Figure 1 L = 520, W = 280, H = 985
Input Control Signal Dry contact Package Size (mm) L = 600, W = 380, H = 1080
Figure 1
2. Unpacking and Testing the Tripod Turnstile
2.1 Unpacking
The vertical type tripod turnstile is top heavy and unsteady,
do not remove the foam at the bottom before installation,
as shown in Figure 2-1.
Figure 2-1
Do not remove the foam lining
at the bottom before
installation.

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2.2 Arm installation method
Installation procedure
1. Using the glue and applying in the hole of the arms as well as the one countersunk screw, as shown in Figure 2-2. (This is
to prevent screws from getting loose due to vibration after being used for a long time.)
2. Rotating the arms to the connection points until it was fastening, and use the Hex key to fasten the one screw on each
arm, as shown in Figure 2-3.
Figure 2-2 Figure 2-3
2.3 Power-on test before the installation of device
1. Please make sure that the power requirements are strictly met to avoid permanent damage to the unit. Input voltage: AC
100~120V /200~240V.
Note: The tripod turnstile must be connected to the ground (earth).
2. Power on and wait 30s for the tripod turnstile to finish the self-check program.
3. Lift the arms manually, as shown in Figure 2-5.
4. Check whether the tripod turnstile and the LED indicators work properly.
If there is any problem, please contact the supplier.
Figure 2-4 Figure 2-5
Tighten the one screw on each
arm in clockwise direction.
There is a power switch in the side
direction of this power supply.
Earth wiring
terminal
Lift upwards
This hole shall be
applied with glue
evenly.

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3. Equipment Installation
3.1 Installation conditions
The equipment must be installed on concrete ground, ensuring that expansion bolts can be secured firmly.
You are suggested to install an assistant framework or fence to form a passageway, as shown in Figure 3-1.
>100
<80
<80
Assistant
framework
Figure 3-1
Notes:
1. When installing the tripod turnstile against the wall, please reserve at least 100 mm space in order to open the cover for
adjustment and maintenance.
2. The space at the end of the arm shall not be greater than 80 mm (see Figure 3-1).
3. Setting a warning line for card swiping (see Figure 3-2). A warning line is suggested to prompt users to swipe cards in a
distance, which would greatly reduce the probability of equipment failure caused by improper operations.
Warning line for
card swiping
Warning line for
card swiping
Warning line for
card swiping
Warning line for
card swiping
Warning line for
card swiping
Figure 3-2
3.2 Cabling
There are inlets in the bottom plate for cabling, as shown in Figure 3-3, the unit is millimeter. Power supply and
communication wire should go through the inlet. Cable protection covers are suggested to use if it is surface mounted.
Warning: The tripod turnstile must be connected to the ground (earth), there is wiring interface near the power switch.

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Figure 3-3
3.3 Installation
1. Drilling holes.
Drill holes based on the locations of the holes shown in Figure 3-3.
2. Fix the mounting plate to its original position.
Placing the mounting plate properly and apply screw securing glue on the surface and the threads of the expansion
bolts, install four expansion bolts to secure the mounting plate, and use a horizontal ruler to test the levelness of the
mounting plate. If the mounting plate is not level, adjust it by the gaskets provided. Note that all the four expansion
bolts must be installed properly, as shown in Figure 3-4.
Figure 3-4
3. Put the turnstile on the mounting plate and tighten the screws. Apply screw securing glue before using and putting
gaskets on the screws to adjust the direction of the turnstile. If the tripod turnstile is not level, you can place gaskets to
adjust, as shown in Figure 3-5.
Figure 3-5
Screw securing glue shall
be applied on the threads.
Installation levelness
Installation levelness

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4. Cable Diagram
4.1 Function description of the turnstile control board
If you are using TS1011 or TS1022, all the connections between access control and turnstile control boards are done in
factory. Just plug in communication cable to access controller and do the setting.
If you are using TS1000, you need to connect access control system to the control board, please check the content in this
chapter carefully.
Warning: The third party access control system lock relay trigger time should be 1 second or less than 1 second.
Figure 4-1
Descriptions:
J2 Counter: To connect a LED screen and display the number of people passed that is generated by the push of tripod arms,
each completed push means pass one time.
J5 (Right) & J4 (Left) Indicator: To connect a LED screen and indicate whether this passage is allowed to pass.
J3 Indicator (top): To connect a LED screen and indicate if user verification is successful and whether it is able to pass.
J-NC2 Disabled Turnstile: Short circuit NC1 and GND, the turnstile is disabled, that is to say, the turnstile is locked by force.
J7 Opening Signal Input:To receive relay signal and open the turnstile. Short circuit K1 and GND, left passing is allowed;
short circuit K2 and GND, right passing is allowed.
J6 External Alarm:Short circuit ALARM1 and GND, and the turnstile is disabled (locked) and the alarm is ringing in case
there are emergencies.

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J6 Drop Arm: Short circuit DOW and GND, the arm is dropped down by force in case there are fires or other emergencies.
J8 Proximity Switch Signal Input: Input position signal of the arm.
J9 12V Power Supply for Access control: control board directly provide Access Control with 12V power. (Maximum
support 3A)
V1L Left Solenoid, V2R Right Solenoid & UP D50 Solenoid: Control the passage and arm dropping.
4.2 Connection diagram of the access controller device
Figure 4-2
Warning: Forbidden using an electrically charged objects to connect to any one port of Opening Signal Input,
otherwise will damage the control board.
4.3 DIP K1 switch configuration
Figure 4-3
Pin 1 2 3 4 5 6 7 8
Function Setting Opening Duration Direction Indicator Continue Passing Function Alarm
Default 1 1 1 0 1 0 0 0
4.3.1 Setting the turnstile opening duration
Opening duration refers to the period of time from opening to closing once the turnstile receives an open signal. In the DIP
switch, number 1, 2, and 3 are used for duration setting. It can be set to different values from 5s to 60s according to the
following chart.
Bit Setting Duration Bit Setting Duration
111 5s 011 30s
110 10s 010 40s
101 15s 001 50s
100 20s 000 60s
Note: The turnstile opening duration is set to 5s by default.
Note: The lock relay duration of access
controller device needs to be set to 1s.

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4.3.2 Direction indicator
It is to indicate whether the passage allows people to pass. The green arrow means passing is allowed while the red "X"
means passing is prohibited. The indicator status can be set through number 4 and 5 in the DIP switch. The description of
the bit settings are as follows:
11 = One-way traffic, left passing is allowed.
10 = One-way traffic, right passing is allowed.
01 = Passing is allowed in both directions.
4.3.3 Continue passing function
With the Continue Passing function, the turnstile could remember at most 20 swipes of one card at one time and allows up
to 20 people to pass so they don’t have to swipe card each time, this function can be enabled or disabled through number
6 in the DIP switch. The description of the bit settings are as follows:
In the DIP switch, number 6 is used to enabled or disabled the Continue Passing Function, number 7 is used to set the
initial value of Continue Passing Function.
number 6
number
7 Function Opening Duration
0 disabled
Disabled Continue Passing
Function Please consult 4.3.1 Setting the Turnstile Opening Duration
1
1 Enabled Continue Passing
Function
The initial value is 16s, and the Opening Duration = 16 +
(N -1) * 6
0
The initial value is 8s, and the Opening Duration = 8+ (N
-1) * 6
4.3.4 Alarm function (optional)
In the DIP K1 switch, number 8 is used to enabled or disabled the Alarm Function.
1 = enabled
0 = disabled
Note: Please set to 0 when working normally, that is to say that Alarm Function is disabled.
5. Equipment Precautions and Maintenance
5.1 Precaution
1. It is recommended to purchase optional accessories to use in outdoor environment.
(1) It shall install optional cooling fans for the equipment if the working temperature is often above 50 ºC.
(2) It is equivalent to IP54 waterproof under proper installation. However, it cannot work in the region that may suffer
typhoon.
(3) If the temperature is -30ºC, a heating plate is suggested to install. It might need multiple times to power on while
getting hot automatically through the self-check program.
(4) The service life of this equipment may be shortened if it works outdoors in coastal areas or a region prone to acid
rain.
2. If the power and signal cables are connected properly, this equipment can be immersed in water of 250 mm deep, but it
must not be powered on for operating when it is immersed in water.
3. It is highly recommended that a card swiping warning line to set for prompting passers-by to swipe cards properly and a
reasonable passage width shall be set to prevent passers-by from squeezing in illegally.
4. It is recommended that a warning sign is placed at a conspicuous position, and prompt: "Please swipe your card
outside the warning line and pass in order. Thank you!”

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The maximum tolerance of the tripod turnstile's arms
Please note that the maximum stress tolerance at the center of the arm is 80kg and at the ends of the arm is 40kg (See
Figure 5-1).When the impact force on the tripod turnstile reaches the designed limit, the arms break down first to ensure
that the whole equipment is not damaged and the passer-by is not injured.
Figure 5-1
In case of emergencies
This equipment is designed to drop down arms automatically if there is power failure thus make the passage being open to
the public. And there is interface in the turnstile control board to connect an emergency switch (J6 Drop Arm) which would
make the tripod turnstile keep open in case of emergencies. Note after power restoration, wait for more than 6s and then
lift the arms manually.
5.2 Maintenance
Forming maintenance consciousness
The tripod turnstile needs to be maintained regularly and repaired once it is damaged. It is recommended that warning
signs being placed at conspicuous positions for prompting passers-by to pass in a proper way and in good order.
Reasonable maintenance consciousness helps to guarantee long-term usage of the tripod turnstile.
Regular maintenance
Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer shell of the equipment
regularly. The tripod turnstile used outdoors or in an environment with lots of dust must be maintained once a year at least,
for example, clean up the dust and add appropriate lubricating oil to Tri-lobed Wheel. Note regular maintenance should be
performed after power off the equipment.
The Adjustable Tension Spring is used to adjust the tripod turnstile's elasticity and return speed. You can rotate it in
clockwise direction to enhance and in anticlockwise direction to weaken the elasticity and return speed of the tripod
turnstile. See Figure 5-2.
Figure 5-3 shows the mechanical and electrical structure of this equipment.
Figure 5-2 Figure 5-3
Drop-arm Solenoid
Position Sensor
Maximum stress tolerance: 80 kg
Maximum stress tolerance: 40 kg
Lock
Adjustable Tension Spring
Turnstile-opening
Solenoid
Lock Rod
Metal Shrapnel Tri-lobed Wheel
Turnstile-opening
Solenoid

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6. Troubleshooting
Symptom Troubleshooting
The indicator is not lighted when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable between are
damaged, or the wiring is loose.
The arms of the tripod turnstile cannot be
lifted manually after the equipment is
powered on.
It may be caused by the problem of relative components or drop-arm
solenoid.
1. Check whether the stop base and turn plate withstands each other,
as shown in Figure 6-1.
2. Check whether the drop-arm solenoid is operating, and check the
work status of the solenoid, as shown in Figure 6-2.
The tripod turnstile does not open after
authentication.
It may be caused by lack of permission or a circuit problem.
1. Check whether the user has the permission to open the turnstile.
2. Use a multimeter to check whether the NO and COM ports of the
access control system has a relay signal output.
3.
Short-circuit the ports "K1, GND" and "K2, GND", if the turnstile is
successfully opened, it would be the problem of controller. In this
case, please refer to Attachment 2 Connection Diagram of Control
board and Access Control Panel to check the cable connection of the
controller.
The passing is not smooth after the
turnstile is opened, it encounters resistance
when pushing the arms, and the arms
cannot return to the home position after
they rotate.
It is caused by the Adjustable Tension Spring.
Adjust the Adjustable Tension Spring, as shown in Figure 5-3.
The arms drop during the use.
It may be caused by the problem of relative components or drop-arm
solenoid.
1. Check whether there is any gap at the position shown in Figure 6-1.
2. Check whether the drop-arm solenoid is totally closed. If not, power
off the equipment and power on it again 2 minutes later.
The turnstile allows people continue
passing one-way side during the use.
1. Check the Turnstile-opening Solenoid
2. Check whether the Turnstile-opening solenoid is operating, and
check whether the Turnstile-opening solenoid is stuck or the Metal
Shrapnel is broken, as shown in Figure 5-3.

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Figure 6-1
Figure 6-2
Attachment 1 Default Factory Settings
No. Function Default
1 Lock Driving Duration 5s
2 Door Sensor None
3 Verification Interval 1s
4 Controller Communication TCP/IP: 192.168.1.201
5 Turnstile Opening Duration 5s
6 Passing Direction Indicator Passing is allowed in both directions
7 Continue Passing Function Disabled
8 Alarm Function Disabled
Note: The Lock Driving Duration is default 5 seconds, please set to 1 second.
Normal status (closed) of the drop-arm
solenoid after being powered on.
Normal status of the drop-arm solenoid
after being powered off

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Attachment 2 Connection Diagram of Control board and Access Control Panel
Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.