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Zultys 47G User manual

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page 1
rev 5.21.18
(800) 752-6110YipTel.com
YipTel Enterprise Zultys 47G User Guide
Name: Direct Line: Extension: Password: VMail Pin:
ZULTYS 47G
Message Waiting
TRAINING VIDEO AVAILABLE
Visit www.yiptel.com then click Resources and then Training Center. For
additional questions, call (800) 752-6110 or email [email protected].
TO SET UP AND ACCESS YOUR VOICE MAIL
Press the Message button. It will then ask for a password, use the dial pad
to enter the PIN listed above. Follow the instructions to record your name,
greeting and password.
TO REMOTELY ACCESS YOUR VOICEMAIL
Call your direct phone number and when your greeting answers press *on your
keypad followed by your personal PIN. If you do not have a direct phone number,
call your main number, ask to be transferred to your voicemail and press *when
you hear your greeting.
TO ANSWER YOUR PHONE
Lift the handset, or press the Speaker button, or press the Headset button.
Press again to hang up.
TO ANSWER WHILE ON A CALL
Press the Answer button in the display. The current call you are on will be placed
on hold automatically and you will be connected to the incoming call.
HOLD
While on a call press the Hold button. To pick up a held call, highlight the call in
the display then press Resume or simply press the Hold button again.
Transfer
Mute
Redial
Message
Headset
Hold
Volume
Speaker
page 2
rev 5.21.18
(800) 752-6110YipTel.com
YipTel Enterprise Zultys 47G User Guide
ZULTYS 47G
PARK
(system hold) While on a call press the Park button in your display, it will then
show the park number (typically 01). Alternatively, simply press the Park button
in the display you would like to park the call on.
UNPARK
While the phone is idle press Exit (if shown). Next, press pickup in the display,
dial the park id, (typically 01) then hit Send. Alternatively, simply press the Park
button in the display that the call is active on.
SUPERVISED TRANSFER
While on the phone with the caller press the Transfer button. Type in the
extension or phone number of the person you wish to transfer the call to. Wait
on the line until they answer. Announce the call, and if they are available to take
the call then simply hang up or press Transfer again and they will be connected.
If they are not available, simply press the Xbutton below the directional pad to
return to the first call.
BLIND TRANSFER
(you do not want to talk to the person before you transfer) While on the phone
with the caller press Transfer, enter the extension or phone number of the
person you wish to transfer the call, and press the B Transfer button.
VOICEMAIL TRANSFER
While on the phone with the caller press the Transfer button, enter *86 plus the
extension and press the B Transfer button.
CONFERENCE A CALL
Call the first party, then press Conference in your display. Dial the extension or
phone number of the next party and wait for them to answer. Then, simply press
the Conference button again to join the parties.
CALL PICK UP
To break thru an extension press *4 plus the extension and press Send or lift the
handset. To pick up any ringing phone, dial *77 on your phone and press send or
lift the handset.
INTERCOM
If configured, simply lift the handset and press the Intercom button on your
display. Enter the extension and press enter.