Basic Call Features
Placing a Call
Answering a Call
Ending a Call
Call Mute and Un-mute
Redial
Call Hold and Resume
To place a call on hold:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
With the handset on-hook, enter the number, and then press or the Send soft key.
Pick up the handset, enter the number, and then press or the Send soft key.
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press or the Send soft key.
Note: You can reject an incoming call by pressing .
-- alternatively --
Enter the number and then lift the handset to initiate call.
Pick up the handset.
Press or the Answer soft key.
Hang up the handset or press or Cancel soft key.
Press or the Answer soft key.
Press or or Cancel soft key.
Press or Cancel soft key.
ZIP 37G Quick Reference Guide
Press to enter the Dialed Calls list, press or to select the desired call, and
then press or or Send soft key.
Press twice when the phone is idle to call the last dialed number.
To resume the call, do one of the following:
Press to mute the microphone during a call. The message light will flash while mute is active.
Press again to un-mute the call.
If there is only a call on hold, press , the Resume soft key or the flashing Line key.
Press or the Hold soft key during an active call.
Blind Transfer
Call Transfer
If there is more than one call on hold, press or to select the desired call, and
then press , the Resume soft key or the flashing Line key.
1. Press or the Transfer soft key during an active call. The call is placed on hold.
Call Forward
To enable call forward:
Always Forward ---- Incoming calls are all forwarded unconditionally.
Busy Forward ---- Incoming calls are forwarded when the phone is busy.
No Answer Forward ---- Incoming calls are forwarded when not answered after a preset period.
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
3. Enter the number you want to forward to. For No Answer Forward, enter the ring time to wait before
forwarding.
4. Press the Save soft key to accept the change. Forward icon will appear on screen.
3. Press or the Transfer soft key.
2. Enter the number you want to transfer to.
ZIP 37G Quick Reference Guide
Attended Transfer
1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Transfer soft key when ready to complete the transfer or to cancel transfer.
Conference Call
1. Press Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press or the Send soft key.
3. Press Conf soft key again when the second party answers. All parties are now joined
in the conference. The calls may be separated by pressing the Split soft key.
Note: To conference two existing calls, place one call on hold then press Conf soft key while the other call
is active.
Park and Pickup
Press the Park soft key to park the current call, note the Park ID displayed on screen.
To pickup a parked call press the Pickup soft key, enter the Park ID and then press or the
Send soft key.
Voice Message
To listen to voice mail messages:
When you have new voice messages waiting the Message key lights up and the red status
LED flashes.
1. Press .
2. Follow the voice prompts to access and listen to your voice messages.
Volume Adjustment
Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press when the phone is idle to adjust the ringer volume.