2N EasyGate IP User manual

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2N® EasyGate IP User Manual
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v.1.3.2
www.2n.com
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2N® EasyGate IP User Manual
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1. Product Description
1.1 Product Description
1.2 Components and Associated Products
1.3 Terms and Symbols Used
2. Device Installation
2.1 Before You Start
2.2 Mechanical Installation:
2.3 Electric Installation
2.4 Overview of Connectors
2.5 Overview of LED Indicators
2.6 RESET Button Function
3. Phone Line Tones – Operational Tones
4. Web Interface Login
4.1. 2N® Elevator Center
4.2 2N® EasyGate IP – Web Configuration Utility
5. Configuration
5.10 Tester / I/O
5.10.1 LED
5.10.2 Test Call
5.1 Status
5.1.1 LED
5.2 Network / SIM1
5.2.1 SIM2
5.2.2 VoLTE
5.2.3 WWAN
5.2.3.1 Data Connection
5.2.3.2 Backup
5.2.3.3 Ping
5.2.3.3.1 Primary
5.2.3.3.2 Backup
5.3 My2N / Basic Settings
5.3.1 2N® My2N Security
5.4 SIP / Basic Setup
5.4.1 SIP Security
5.4.2 Others
5.5 NTP
5.6 SMS / Setting
5.6.1 Commands
5.6.1.1 List of Parameters
5.6.2 Events
5.6.3 Digital Input
5.6.4 LIFT1
5.7 Telephony / Dialing
5.7.1 Babycall

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5.7.2 Pulse Dialing
5.7.3 Dial Tone
5.7.4 Busy Tone
5.7.5 Continuous Tone
5.7.6 Ring
5.7.7 Others
5.8 Services / Signaling
5.8.1 Modem to TCP
5.8.2 Serial to TCP
5.8.3 Battery Status Signaling
5.9 Maintenance / Configuration
5.9.1 Firmware
5.9.2 Batteries
5.9.3 Temperature Monitor
5.9.4 System
5.9.5 Logs
6. Function and Use
6.1 Phone Calls
6.2 SIP Calls
6.3 VoLTE Calls
6.4 GSM / UMTS Calls
7. Technical Parameters
8. Supplementary Information
8.1 Troubleshooting
8.2 Directives, Laws and Regulations
8.3 General Instructions and Cautions

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1. Product Description
In this section, we introduce the 2N®EasyGate IP product, outline its application options and
highlight the advantages following from its use. The section also includes safety precautions.
Here is what you can find in this section:
1.1 Product Description
1.2 Components and Associated Products
1.3 Terms and Symbols Used
1.1 Product Description
2N®EasyGate IP is designed primarily for voice transmission over VoIP (or VoLTE, GSM, UMTS)
between a mobile network and a connected FXO-equipped terminal (PBX, phone, lift
communicator, answering machine, etc.). When connected to the 2N®Elevator center cloud
service, the gateway shows an extended functionality including remote management, auto
provisioning, real-time device state monitoring and others.
Basic Functions:
Calling (VoIP, VoLTE, CS calls)
Data transmission
Autonomous battery operation
Remote management via 2N®Elevator Center
automatic configuration
bulk update
remote access
real-time monitoring

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1.2 Components and Associated Products
Main Units
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Part No.
5023001E, US, AU
2N®EasyGate IP Lift, LTE, VoIP, FXS port,
Aku+, 100-240V/1A E/US/AU plug
IP gateway for voice transmission with FXS
interface
Part No.
5023011E, US, AU
2N®EasyGate IP LTE, VoIP, FXS port,
Aku+, 100-240V/1A E/US/AU plug
IP gateway for voice transmission with FXS
interface
Part No.
5023101E, US, AU
2N®EasyGate IP Lift, LTE, VoIP, FXS port,
modem, Aku+, 100-240V/1A E/US/AU plug
IP gateway for voice transmission with FXS
interface
Part No.
5023111E, US, AU
2N®EasyGate IP LTE, VoIP, FXS port,
modem, Aku+, 100-240V/1A E/US/AU plug
IP gateway for voice transmission with FXS
interface

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Accessories
Part No. 5029001 2N®EasyGate IP – RJ11 to FXS adapter
reduction RJ11 / FXS
Management Services
Part No. 9137991
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2N®Elevator Center device fee
Cloud service license for lift bulk management
Associated Devices
Part No. 919640 Lift1 –cabin audio unit
Basic model (fully extendable)
Provides automatic dialing of up to six
numbers
Factory default announcements are
played back
Lift identification message customization
option
Part No. 919640X Same as 919640 + (includes LED, microphone a
speaker connected via cables)
Part No. 919618 Same as 919640 + stainless steel cover plate
Part No. 919645 2N®Lift1 Compact
Basic model
Provides automatic dialing of up to six
numbers
Factory default announcements are
played back
Lift identification message customization
option

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Associated Devices
Part No.
919645WBE
2N®Lift1 Compact
Same features as 919645
Buttonless version
1.3 Terms and Symbols Used
The following symbols and pictograms are used in the manual:
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Safety
Always abide by this information to prevent persons from injury.
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Warning
Always abide by this information to prevent damage to the device.
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Caution
Important informationfor system functionality.
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Tip
Useful informationfor quick and efficient functionality.
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Note
Routines or advice for efficient use of the device.
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2. Device Installation
This section describes the2N®EasyGate IP productand its installation.
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation:
2.3 Electric Installation
2.4 Overview of Connectors
2.5 Overview of LED Indicators
2.6 RESET Button Function
2.1 Before You Start
Product Completeness Check
Before starting the installation, check whether the 2N®EasyGate IPpackage includes all the
items listed below:
1x 2N®EasyGate IP product
1x 1x wall / DIN rail bracket
2x Dowel (6 mm) with screws (4.5 x 40 mm)
1x Screw for fitting the device in the holder
1x Antenna
1x FXS cable
1x Power supply
1x Brief Manual
4x NiMH type AA, 1.2 V / 2100mAh battery
1x 2-pin terminal
1x 3-pin terminal
Installation Conditions
2N®EasyGate IP is designed for vertical mounting.

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Install 2N®EasyGate IP with respect to the signal strength – check the LED indicator status
or display the information in the device web interface.
Place 2N®EasyGate IP out of range of sensitive devices and human bodies for
electromagnetic interference reasons.The installed device is intended for permanent
operation with the minimum separation distance of 20 cm from the user.
For the allowed range of operating temperatures refer to Section 8. Technical Parameters.
2N®EasyGate IP may not be operated on sites exposed to direct solar radiation or near
heat sources.
2N®EasyGate IP is designed for indoor use. It may not be exposed to rain, flowing water,
condensing moisture, fog, etc.
2N®EasyGate IP may not be exposed to aggressive gas, acid vapors, solvents, etc.
2N®EasyGate IP is not designed for environments with high vibrations such as means of
transport, machine rooms, etc.
Make sure there is enough free space above and under 2N®EasyGate IP for cabling and
flowing air to conduct heat away.
An improper placing of 2N®EasyGate IP or the antenna near television, broadcasting or
other high-frequency sensitive devices may have an adverse affect on their functionalities.
2.2 Mechanical Installation:
2N® EasyGate IP is designed for mounting on a vertical surface using a DIN rail bracket (35 mm)
or a wall bracket using screws fitted to the bracket mounting holes.
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Caution
Make sure that you have all equipment necessary for putting 2N®EasyGate IP in
operation (SIM card, analog phone or PBX FXO port or USB-C cable for device-PC
interconnection).
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Warning
Only vertical mounting with the connectors heading down guarantees that the
device is waterproof. If installed otherwise, the device may be infiltrated with
water and damaged irreversibly!!!
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DIN Rail Mounting
No other tool is needed for DIN rail installation. The DIN rail bracket has a standard size of 35
mm. Put the upper inner side of the bracket profile on the DIN rail and push its bottom side to
make the bracket click and fit to the DIN rail.Now all you have to do is slide 2N®EasyGate IP
from the top into the bracket profile (A) and fit its position with a screw (B).
Wall Installation
Use the bracket and two dowels with screws included in the package to install 2N®EasyGate IP
on a wall. Drill holes in a selected place and selected height of the wall and insert the dowels.
Pass the screws through the bracket holes and screw them into the dowels in the wall. Now all
you have to do is slide 2N®EasyGate IP from the top into the bracket profile (A) and fit its
position with a screw (B).
2.3 Electric Installation
2N®EasyGate IP consists of a VoIP gateway in a black case, removable antenna and phone / PC /
power supply connecting cables.
To put 2N®EasyGate IP in operation, connect the device to the power supply, connect an
external antenna and insert the SIM card.
Device Connection to Power
Connect the supplied power terminals to the POWER connector, connect the power supply to
the mains. The device activity is signaled by status LED indicators. Refer to Subsection 2.5
Overview of LED Indicators for details.2N®EasyGate IPis fed with 9–30 V / 1 A DC. Where a
source other than the included power supply is used, the allowed voltage range and polarity
have to be maintained according to the technical parameters.
In the case of a power failure, four NiMH size AA (1.2 V / 2000 mAH) batteries inside the device
provide power backup and thus normal operation of the device. As part of the device, this
battery pack is placed on the bracket bottom side and covered with a plate fitted with a screw.
The cell polarity is indicated next to the battery pack space.

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Use the O/I switch on the bottom side to turn the device off. By disconnecting the power supply
you do not turn the device off but redirect the operation to the back battery source.
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Caution
Make sure that the power distribution network voltage matches the data provided
on the power supply adapter label before connecting the device to the electric
mains.
Whenever the power supply is disconnected or fails, power is automatically taken
from the backup batteries.
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Antenna Connection
Screw the enclosed antenna into the SMA antenna connector. Tighten the antenna connector
gently with your hand, never use a wrench!
SIM Card Installation
Insert a SIM card (Mini SIM size) without PIN request into the SIM1 slot on the device bottom
side. Push the SIM card to fix its position in the SIM slot. A properly inserted SIM card sticks out
slightly from the slot.Check whether the SIM card has been inserted properly by examining its
outline above the slot.To remove the SIM card, push the SIM card again to loosen it, slide out a
little and make it ready for removal. Remember to set PIN deactivation and such provider
services as call forwarding, call barring, preferred networks, SMS center, etc. in your mobile
phone, for example, before inserting the SIM card in 2N®EasyGate IP. The SIM2 slot is used for
inserting the backup SIM card.
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Warning
The device may be operated in a temperature range of 0 °C – 50 °C if equipped with
the provided batteries, or at temperatures outside this range without these
batteries. Remember to use batteries with increased thermal resistance in order to
make the backup function work. You can connect an external battery with
increased thermal resistance or use an external battery placed under convenient
temperature conditions.
Use only the recommended NiMH AA battery type for backup. These storage
batteries are the only ones approved for use!If other batteries are used, there is
a danger of device damage or even explosion!
At the end of service life, the batteries must be disposed of as hazardous
waste in accordance with the local regulations.
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Phone Terminal Connection
In addition to an emergency intercom, 2N®EasyGate IP can be connected to any standard
phone, answering machine or other terminal equipment equipped with an FXO interface.
PBX Connection
Connect 2N®EasyGate IP to an unused line of your PBX (FXO). Configure the PBX in such a
manner that the outgoing GSM calls are routed to 2N®EasyGate IP.
2.4 Overview of Connectors
Connector Layout and Meanings
FXS Analog line
RELAY NO (Normally Open): contact that is open against the COM contact at
relax.
COM: contact that switches between NO and NC after voltage is applied
to the coil.
NC (Normally Closed): contact that is connected with the COM contact
at relax.
INPUT Shorting input. Not used for voltage connection.
RS232 Used for connecting the device with the serial bus (in some controller
types, e.g.).
TX, output from 2N®EasyGate IP.
RX, input to 2N®EasyGate IP.

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GND, grounding.
RESET A short press restarts the device. A long press (20 s) resets the device
factory values.

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USB Used for local access to the web interface settings via the 2N®EasyGate
IP – 2N Web Configuration Utility.
SIM1 Primary SIM card slot without PIN.
ANTENNA
CONNECTOR
SMA antenna connector.
SIM2 Secondary SIM card slot for primary SIM backup at signal loss.
POWER Power supply connector.
EXT BATTERY Connector for remote connection of 4 external NiMH batteries outside
the device.Power is withdrawn from the external battery automatically
in the case of an electrical power failure. Make sure that the internal
batteries are removed before connecting external batteries!
O/I Device on/off switch.
2.5 Overview of LED Indicators
The status of2N® EasyGate IPis signaled by the LED indicators on the device upper side. Refer
to the table below for the statuses.
LED Indicators
Power supply
Blue – mains power
Red – HW error
When an HW error is indicated by a red LED, request rectification or
compensation from your distributor.
Green – battery power
Yellow – battery removal required, two-year life exceeded
Yellow flashing once in 1 s (0.5 s/0.5 s) – battery error
No light – device off

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Network
Blue – primary SIM card used
Yellow – secondary SIM card used
Function:
Light on – connected to network
Flashing once in 1 s – disconnected from network, SIM card detected
Flashing once in 3 s – disconnected from network, no response from
SIM
Line
Blue – SIP call
Green – VoLTE call
Yellow – call via a mobile voice channel
White – programming or sending information to 2N® Lift1
Function:
No light – on-hook
Flashing once in 1 s – on-hook, dialing / incoming call (ringing) in
progress
Light on – active call
Data
No light – no IP address assigned (check SIM settings)
Blue – data available, device added to 2N®Elevator Center account, SIP
registered
Blue 0.25 s, pause 2.5 s – IP address assigned, data unavailable (check
device APN settings
or provider’s data availability)

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Blue 0.5 s/0.5 s – data available, 2N®Elevator Center disabled or device
not added to EC
account, SIP not registered
Blue twice in 2.75 s (0.25 s/0.25 s, pause 2 s) – data available, device
added to 2N®Elevator
Center account, SIP registration in progress, but SIP not registered
(check SIP settings)
Yellow – data available, device added to 2N®Elevator Center account,
SIP not registered
Green – data available, 2N®Elevator Center disabled or device not
added to 2N®Elevator
Center account, SIP registered
Green twice in 2.75 s (0.25 s/0.25 s) – data available, 2N®Elevator Center
disabled or device
not added to 2N®Elevator Center account, SIP registration in progress,
but SIP not registe
red (check SIP settings)
Signal
Indication of signal strength (LED count) and used technology (first LED
color)
Yellow – 2G
Green – 3G
Blue – 4 G
The signal LED indicators also indicate such action statuses
as:
factory reset
restart
firmware upgrade
the other statuses have not been implemented yet (4–7)
2.6 RESET Button Function
The RESET button located on the 2N®EasyGate IP bottom side is used for factory default reset
or restart of the device.

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Factory Default Reset
To reset the factory default values, press and hold the RESET button for approximately 20
seconds until the separate red LED indicator in position 1 among the signal LEDs goes on.
Now release the RESET button to reset the factory default values. While the
RESET button is being pressed, the blue power LED indicator is on.
Restart
To HW restart the device, press the RESET button shortly. The HW restart is indicated by a white
power LED.

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3. Phone Line Tones – Operational Tones
2N®EasyGate IP sends tones to the phone line that indicate its operational status. Refer to the
list below for behavior at factory default values. The tone frequency is 425 Hz.
Dial tone
continuous tone or as configured
Ringing tone
the called user is alerted
this tone generated by the network
Busy tone
or as configured
Transmitted in any of the following cases:
the called user is busy
the called user has hung up (call clearing)

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4. Web Interface Login
There are two login options for 2N®EasyGate IP, refer to the subsections below:
4.1. 2N® Elevator Center
4.2 2N® EasyGate IP – Web Configuration Utility
4.1. 2N® Elevator Center
2N®Elevator Center, a licensed cloud service, is used for 2N®EasyGate IP remote management
and web interface access. Contact your 2N distributor for the service access data.
4.2 2N® EasyGate IP – Web Configuration Utility
To configure 2N®EasyGate IP without the 2N®Elevator Center cloud service, connect the
device to a PC via a USB cable using the 2N® EasyGate – Web Configuration Utility, available
for free download at 2n.com.2N® EasyGate IP – Web Configuration Utility is used for
automatic opening of the 2N®EasyGate IP web configuration page, which is connected via a
local USB port.
Installation
Double click to start the 2N_EasyGate_IP_Web_Configuration_Utility_Setup (.exe) file.
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Caution
Just a single active USB connection is supported. If multiple devices are
connected, keep just one 2N®EasyGate IP connected.
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