2N OfficeRoute User manual
2N OfficeRoute
www.2n.cz 2
Dear customer,
letuscongratulateyou on havingpurchasedthe 2N
OfficeRoute system.Thisnewproducthasbeen
developedand producedinordertoprovidethe
maximumutilityvalue,qualityand reliabilitytothe
user.Wehopeyou will befullysatisfiedwiththe2N
OfficeRouteforalong time.
•Themanufacturerconstantlyimprovesthesoftware
containedintheproduct(theso-calledfirmware).The
technologyusedthereinhelpsyoudownloadthelatest
firmwareversiontothe2NOfficeRouteusing an
ordinaryPCanytime.Forthelatestfirmwareversionsee
www.2n.cz.We recommendyoutoapplythelatest
versiontoavoidproblemsthathavealreadybeen
eliminated.
•Youalsofind thelatestversionoftheUserManualat
www.2n.cz.
•Checkyourdeliveryforcompletenessaccordingtothe
packinglistandstudythismanualcarefullybefore
installingthisproduct.Themanufacturershallnotbe
responsiblefordamagecausedbyanyuseofthisproduct
incontradictionwiththeUserManual.Thewarranty
termsandconditionsdonotapplytodamageincurredas
aresultofgross handling and/orunduestoringofthe
productorviolationofthetechnicalparametersincluded
herein.
•Thismanualisverymuchdetailedandincludes
subsectionsthatareirrelevantforthebasicinstallation
purposesaswell assubsectionsreferring toother2N
OfficeRoutemodels.Therefore,payattentiontohints
informing you whichsubsectionsarenecessaryforyou
andwhicharenot.
2N OfficeRoute
www.2n.cz 3
1PackingList
Pleasecheck your 2NOfficeRoute deliveryfor
completenesswiththefollowing packing list.
Item
Pieces
2N OfficeRoute–check the modeltype according to
the ordernumber,see thetypelabelonthegateway
back side 1
12V/2,5Amainsadapter 1
USB cable 1
ETHERNET cabel 1
Antenna 1
Wallmounting holder 1
Dowels 2
Screws 2
Quick userguide 1
Warrantycertificate 1
Compliancecertificate 1
2N product CD 1
2N OfficeRoute
www.2n.cz 4
ONTENTS
1PAKING LIST ................................................................................................. 3
2PRODU T PRESENTATION .............................................................................. 5
2.1 HOWTO SAVE TELEPHONE COSTS.................................................................... 5
2.2 OTHER ADVANTAGES AND APPLICATIONS .......................................................... 6
2.3 RF RADIATION SAFETY PRECAUTIONS ............................................................... 6
3INSTALLATION ............................................................................................... 7
3.1 BEFORE INSTALLATION .................................................................................. 8
3.2 BRIEF INSTALLATION GUIDE...........................................................................10
3.3 PROPER MOUNTING....................................................................................11
3.4 LAN CONNECTION......................................................................................13
3.5 ANTENNA CONNECTION ...............................................................................13
3.6 GATEWAY POWER SUPPLY ............................................................................14
3.7 SIM CARD INSERTION..................................................................................15
3.8 PC CONNECTION ........................................................................................15
3.9 STATUS INDICATORS ....................................................................................16
.9.1 Power Indicator .............................................................................16
.9.2 GSM Indicators ..............................................................................17
3.10 CONSOLE ACCESS .......................................................................................18
.10.1 Serial console access ......................................................................18
.10.2 Submenus ......................................................................................19
.10. Commands and Values ..................................................................19
.10.4 About Menus… ..............................................................................20
.10.5 Telnet console access .....................................................................21
3.11 WEB BROWSER ACCESS ...............................................................................22
.11.1 Survey of Group Bookmarks and Menus .........................................2
4NETWORK SETTINGS .....................................................................................24
5USER MANAGEMENT ....................................................................................26
6TELEPHONY SERVI ES ...................................................................................28
7ADMINISTRATION .........................................................................................35
8STATES&LOGS ...............................................................................................36
9MESSAGING ..................................................................................................36
10 TEHNI AL PARAMETERS .............................................................................39
2N OfficeRoute
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2Productpresentation
The2NOfficeRoutegatewaysprovidedirect
interconnectionofVoIP,GSMandUMTSnetworks
withthesupportofSIPsignalling protocol.
Thevoicemode,i.e.anoutgoingorincoming call,is
thebasicfunctionofthesystem.Thegatewayis
equippedwithallfunctionsnecessaryforsuchuse
andprovidesaveryhighcomfortinthismode.
Thedatamode,i.e.HSPA/EDGE/GPRSdatarouter,
givesapossibilitytouse2NOfficeRouteasarouter,
firewall andDNSproxy.ItalsohasaDHCPserver
functionality.Thereisalsoveryuniquefeature–
VRRP+(virtualrouterredundancyprotocol)soit
canserveasaback-up routeofyourinternet
connectivity.
Inadditiontovoice transmission,2NOfficeRoutecan
sendandreceiveshorttextmessages.Itisgiving
youanoptiontointegrateSMSfunctionalitytoyou
emailclient(i.e. MSOutlook).
2NOfficeRoutecontainsaninbuiltSIPproxyserver
andcanthusserveasanIPPBXforSIPtelephones.
Noextraequipment(anexternalGSMtelephone,etc.)
isneededfornormaloperation.All programmable
parametersaredefault-presetinsuchamannerthat
youcancommence yourtelephonetrafficthe
momentyouconnecttheEthernetandsupplycables,
antennaandSIMcardandsettheIPparameters.
2.1 Howto SaveTelephone Costs
Youareadvisedtousethe mostadvantageoustariff
ofyourGSMprovider foryourUMTS/GSMcalls.
Youcanbarselectednumbersorgroupsofnumbersin
yourgateway. Youshallpay nothingforthecalls
youhavebarred.
2NOfficeRoutekeepsdetailedrecordsonall calls.
Thishelpsyou find outeasilywhy yourbill is
higherthanitshouldbe.
TheLeastCostRouterisflexibleenoughtohelpyou
setrulesfor GSM/UMTS/SIPcallingatthelowest
possibleoperationcosts.
2N OfficeRoute
www.2n.cz 6
2.2 Other Advantagesand Applications
2NOfficeRouteintegratesthebestofall
communicationtechnologies.
Withtheaidofabuilt-inSIPproxyserveryoucan
createa completeVoIPnetworkwithout
additional thirdpartyproducts' costs.
The intelligentroutingofincomingcalls accelerates
theconnectionofincoming callsandmakescalling
morecomfortable.
AneasilyrecordableDISAvoicemessagefunctionis
available.
Youcanusetheconditionedorunconditionedcall
forwardingfunction.
Youwon’tlooseanycallwithinternalvoicemailand
MobilityExtensionfeatures.
Unlikemobiletelephones,thissystemdoesnotexpose
youtotheRFelectromagneticfieldwhilemaking
calls.
2.3 RF Radiation Safety Precautions
!Itisprohibitedtouseanytransmitters,including
UMTS/GSMdevices,inareaswhereexplosivesare
used, suchasquarries.
!AGSM/UMTSdevicesmayaffectsensitivelife-
saving devicesinmedicalcentres.
!Ingeneral,anyprohibitionregardingmobilephones
basedonRFenergyradiationappliestoGSM/UMTS
devices.
!Wherenecessary,a2NOfficeRoutemaybeinstalled
atasafedistance(intheneighbouringbuilding,e.g.)
andanEthernetcablemaybecarriedfromthedevice
gatewaytotheoriginalbuilding.
!Although2NOfficeRouteisnotintendedfor
aeroplanes,all relevantprohibitionsandregulations
regardingmobilephonesapplytothemhere.
2N OfficeRoute
www.2n.cz 7
3Installation
Thissectionshowshowtoinstall the2NOfficeRoute
gatewayincluding all accessories.
Hereisasurveyofwhatyouwillfind inthissection:
Whatyoushouldknowbeforeyoustart;
Overviewofinstallationsteps;
Howtochoosetherightplace;
ConnectiontoPCnetwork;
Antennaconnection;
Supplymainsadapterconnection;
SIMcardreplacement;
PCconnectionwithaUSB;
HowtoreadLEDstatuses.
2N OfficeRoute
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3.2 Brief Installation Guide
Propermounting –2NOfficeRouteisdesignedfor
suspensiononaverticalsurface.Fittheholder
includedinthedeliveryonawallandhangthe
gatewayonit.Fordetailsontheprescribedworking
positionandotherrecommendationsreferto
Subsection1.
Cableconnection –connectthegatewayusinga
patch-cabletotheLAN(LocalAreaNetwork).For
detailsonproperwiring refertoSubsection.
Antennaconnection –connectaninternalantennaor
anexternalantennacabletotheSMAantenna
connector.Place theexternalantennaonaplace
withagoodUMTS/GSMsignal(referto
Subsection).
Gateway powersupply –thedeliveryincludesa
mains adapter. Plug intheadapterconnectorintothe
gatewayandthepower adapterintoamainssocket
(≈230V/50Hz).Thegatewayturnsonimmediately
(see Subsection).
SIMcardinsertion –SIMcardsareinsertedin
holdersonthegatewaytop.
PCconnectionand initialconfiguration –aweb
browserisusedforgatewayconfigurationinnormal
operation. IfyouhavenotdefinedtheIPaddress for
thegateway,usetheUSBcableincludedinthe
deliveryforinitialconfigurationofthebasic
parametersorreachOfficeRouteonitsdefaultIP
address 10.0.0.1.
Settingand monitoring –Havingsetthebasic
networkparameters(IPaddress,etc.),youcan
configureOfficeRouteusingastandardwebbrowser
(httporhttps).Configurationoptionsandessential
proceduresshallbediscussedindetailinrespective
sections.
2N OfficeRoute
www.2n.cz 11
3.3 Proper Mounting
Thedeviceisdesignedformountingonavertical
surface.Forthispurposeawallmountingholderis
available.Justfittheholderwithdowelsandscrews
tothewall andhangthedevice.
Fig.3–GatewayHolderWall-Mounting
Fig.4–GatewayHolder-Hanging
Itispossibletooperatethisdeviceinanotherworking
position(e.g.onadesk)forashorttimeonly,for
exampleinservicing centresforquicktesting
purposes.
Theallowedworkingtemperatureandrelative
humidityrangesareincludedinSectionbellow.
Exceeding therecommendedoperatingtemperature
valuesneednotaffectthegatewayfunction
immediatelybutmayresultinmorerapidageing and
lowerreliability.
Thedevice isintendedforindooruse.Itmaynotbe
exposedtorain,flowing water,condensedmoisture,
fog, ormist.
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Thedevice maynotbeexposedtoaggressivegas,acid
vapours,solvents,etc.oraggressiveliquids,during
covercleaning, forexample.
Thedevice isnotdesignedforhigh-vibration
environments,e.g.meansoftransport,machine
rooms, etc.
Free space hastobeleftunderandoverthedevicefor
cablesandagitatedairtoremoveoperationalheat.
Install thedevice onaplace withagoodUMTS/GSM
signal.
AmisplacementoftheGSM/UMTSdeviceorits
antennaneartelevision,broadcastingorsimilarRF-
sensitivedevicesmayexerciseanadverseeffect
upontheirfunction.
Beingasource ofRFenergyemission,thedevice
antennashouldnotbelocatedclosetohuman
bodies.Thehazardishigherthanwithmobile
telephonesbecausethedevice isusuallyusedby
manypeopleandthusemployedmoreoften.
2N OfficeRoute
www.2n.cz 13
3.4 LAN Connection
2NOfficeRouteisconnectedtothe10/100BASE-T
(TwistedPairEthernet)LANusing astandardstraight
(non-crossed)cableterminatedwithRJ-45 connectors
likeothertypesofequipment(PC, etc.).
Fig.5–LANConnection
3.5 Antenna Connection
NomatterifequippedwithoneUMTSandone,twoot
three GSMmodules,ithasjustoneSMAantenna
connector,towhichanexternalantennacableis
connected.Thisexternalantennashouldbeinstalled
verticallyonaplace withagoodUMTS/GSMsignal.
Fig.6–Antenna ConnectorConnection
Tightentheantennaconnector gently withyourhand,
neveruseawrench!
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3.6 GatewayPower Supply
Besuretouseonlythemainssupplyadapterthatis
includedinthisdevice delivery.
Beforeplugging inthedevice,makesurethatthe
mainsvoltagevaluemeetsthedatagivenonthe
mainsadapterlabel.
Furthermore,makesurethattheantennahasbeen
connected.Ifyouconnectthedevice tothepower
supplywithoutanantenna,theUMTS/GSMmodule
transmittermightgetdamaged.
Nowplug thesupplyadapterintoamainssocketand
connecttheadapterconnectortothedevice,. The
statusindicatorsindicatetheproperoperation.For
theirmeaningsrefertoaSubsection.
Fig.7–SupplyAdapterConnection
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3.7 SIM Card Insertion
ToinsertyourSIMcardinthedevice,press theyellow
buttonontheappropriatecarddrawerwithasuitable
tooltomakethedrawerslideoutalittle.Removethe
drawer, inserttheSIMcardandreplacethedrawer. You
cannotreplaceSIMcardsevenwithyourdevice on.
Fig.8–SIMCardInsertingProcedure
3.8 PC Connection
Youneeddirectinterconnectionofyour2N
OfficeRoutegatewayandPCespeciallywhenyoudo
notknowthegatewayIPaddress andthuscannot
configureitusing awebbrowser.Insuchacase,
connectthegatewaydirectlytoyourPCUSBportwith
thecableenclosedandselectthebasicnetwork
parametersusingyourconsoleinterface.
Youcancontroltheconsoleinterface withanyterminal-
emulatingprogramaccordingtotheVT-100
specificationatleast.TheMicrosoftWindowsOS,e.g.,
containsacommunicationtool HyperTerminal,which
canbeusedforthispurpose.
Bydefault,thegatewayserialportcommunication
parametersaresetat921,600 bitspersecond,8data
bits,noparity,1stopbit,noflowcontrol.Setthe
communicationprogramonthePCsideidentically.
2N OfficeRoute
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3.9 Status Indicators
ThereisapanelwithfiveLEDsonthegatewayupper
cover.ThePower indicatorsignalsthatthegatewayas
awholeisinoperation.TheotherLEDs,marked CH1
to CH4,indicatethestatus ofeachmodule.
3.9.1 Power Indicator
Basicdiagnostictestsareperformedautomatically
wheneverthegatewayisconnectedtosupplyvoltage.
Eachteststepissignalledbyaspecificcolour
combinationoftheLEDs.Thetestingprocess isusually
shorterthan0.5sec andsoitlookslikeaquick
sequenceofLEDflashesatfirstsight.If,however,a
teststepfails,theindicatorcombinationrelatedtothe
failedtestremainslighted.Thisprovidesaconvenient
troubleshootingtooltothetechnicalsupportpersonnel.
Afterall hardwaretestshavebeencompleted
successfully,theoperatingsystemkernelisloaded.
Duringtheprocess, all moduleindicatorsareoffandthe
bluecontinuous Power lightblinkswiththeperiodof
approximately1second.
Whentheoperatingsystemkernelhasbeenloaded,the
blue Power indicatorkeepsshining continuously.
Inexceptionalcases,whenafatalfailureofsoftware
occursandthegatewaystopsworking,the Power
indicatorstartsflashing quickly.Allyoucandois
disconnectthegatewayfromthepowersupplyforafew
secondsandrestartit.
Power
Indicator(blue)
Nolight Thesystemisnotworking.
Blinking Thesystemkernelisbeing loaded.
Continuouslight Thesystemisworking.
Quickflashing Fatalfailure
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3.9.2 GSM Indicators
The CH2 to CH4 indicatorssignalthestatusofthe
respectiveGSMmodule.Afterconnectiontothepower
supply,theVoIPgatewayapplicationstartswithintwo
minutes.Duringthattime,theinstalledGSMmodules
andSIMcardsaredetected.IfaGSMmoduleorSIM
cardisnotdetected,therespectiveindicatorremains
off.
Iftheyaredetected,theprocess ofmoduleandSIM
cardinitialisationiscommenced.Therespective
indicatorshinesredduringtheprocess.Iftheprocess is
unsuccessful,theLEDgoesoff.Iftheindicatorturns
orange,itmeansthatthemodulehasnotlogged-into
anyGSMnetwork.
IftheLEDisgreen,youcanmakecallsandsendSMS
viatherespectivemodule.
TherespectivemoduleLEDblinksgreenquicklyduring
call establishing.Whentheconnectionhasbeenbuilt
successfully,theindicatorremainsgreenduring the
wholecall.
GSMIndicators
Nolight Themoduleisready
Redlight SIMcardinitialisation inprogress or
no SIMcardisinthedrawer.
Yellow/Orangelight TheSIMisnotlogged-intoany
GSMnetwork.
Quickgreenblinking Acallisbeing established(dialled).
Greenlight Acallisbeing made.
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3.10 Console Access
Theconsolesystemisarrangedasasetofnested
menus.Byselectingamenuitemyoueithergetintoa
submenu,orhavetherequiredoperationexecuted,or
settheselectedparameter.
3.10.1Serial console access
Whenthegatewayispoweredon,themainmenu
shouldgetdisplayedafterterminalconnection.
Whenyou’reenteringanthemainmenu,press for
toappear.
OfficeRoute V2-2-0 Main Menu
OfficeRoute
Option Value Description
1 – Configuration [ menu ] – General configuration
2 – Set Admin password – Set administration password
3 – Help – Display help for serial
console settings
Enter an option number, <ESC> previous menu
>
Everymenuconsistsofthefollowing parts:
Header: Contains(fromtheleft):theproductname,
firmwareversion,menunameandnetworkname
assignedtotheequipment.
Optionscolumn: Displaysnumbersandnamesof
availableoptions.
Valuecolumn: If"[menu]"isdisplayed,theitem
includesasubmenu.Otherwiseitshowstheactual
valueoftheoption.
Descriptioncolumn: Explainsbrieflythemeaningof
everyoptioninthemenu.
„Enteranoptionnumber…>“: Hereentertheoption
number.
Toselectanoptionfromamenu,enteritsfirstnumber
andpress forconfirmation.
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3.10.2Submenus
Ifyouselectasubmenu,thissubmenugetsdisplayed.
Nowyoucanselectitemsfromtheselectedsubmenuor
returnbypressing .
3.10.3Commands and Values
Ifyouarerequestedtoentersomeinformationafter
selectinganitem,youshouldenteroneofthefollowing
values:
Keyword: Alistofoneormorefixedstrings. To
selectone,enteronlysomanyinitialcharactersas
candifferitunambiguouslyfromotherkeywords.
Enter one of [ansi,color,teletype] : a
Intheabovementionedcase,selectakeywordby
enteringjustan"a", "c", or"t"“andpress .
String: anarbitrarynumberofcharacters.The
acceptablevalueintervalmaybeincludedinthe
prompt.
Enter ahostname from 1to 32characters:
OfficeRoute
Integer: Adecadicintegralnumber.Theacceptable
valueintervalmaybeincludedintheprompt.
Enter a size between 1 and 100 : 99
Ahexadecimalintegralnumber–numbertobe
enteredinthehexadecimalformatusingcharacters
0÷9anda÷forA÷F.
Enter a hex number between 1h and ffh : 1a
MAC address: up to12 hexadecimaldigitsofthe
physicaladdress.Zerosatthebeginningcanbe
omitted.
Enter the remote network address:
50C229C4E2
IPaddress: anInternetaddress intheformatoffour
digitsof0÷255 separatedwithdots.
Enter an IP address : 192.168.22.30
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Assoonastherequestedinformationisentered,the
respectiveoperationisexecuted,newvaluesare
displayedintheredrawnmenu.
Someconfigurationparametersmayhavejustoneof
twoconstantvalues.Byselectingsuchanitemyou
immediatelymakeitsvalueoppositetothatpreceding
theselection.Typicalexamplesare on and off
parameters.Iftheirvalueis on,thenitbecomes off
whentheitemisselectedandvice versa.
Somecommandsexecuteoperationsthathaveaserious
impactonthebehaviouroftheentiresystem(suchas
restart).Therefore,thesystemusually"makessure"
beforeexecutionwhetheritisreallyyourintention.
Are you sure [y/n] :
Ifyougiveananswerotherthan"y"or"Y",the
commandwill notbeexecuted.
Tocancelthecommandexecutionandquittheprompt
press the keyanytime.
3.10.4About Menus…
Weshalldiscusstheserialconsolemenusindetail in
sectionsdevotedtogatewayparametersettings.Below
isabriefsurveyofthesemenusonly.
Mainmenu: AppearsaftertheUSBcableisconnected
totheterminal(sometimesyoumustpress Enter).
Configurationmenu: Containssixsubmenus:network
configuration,serialconsolesettings,commandline,
states, rebootandsettings.
Networkconfiguration: Usedforsettingthegateway
IPaddress, networkmask,initialrouter, DNSaddresses,
networknameanddomain.
Serialconsoleconfiguration: Helpssettheterminal
typeandchangetheinitialseriallink parameters–
transitionrate,dataandstopbits,parityandflow
controltype.
Command line: Allowsyou toset/changebasic
telephonysettings–lcr, routes, sip, devices, calls, disa.
States: Therearestatesofdevices(strengthofsignal,
registerstatus, etc.)andcalls.
Reboot: Thisoptionrestarts thedevice.
Settings: DHCPandVRRPserversettings.
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