Advantech TPC 40 Series User manual

User Manual
TPC-XX40
Multi-Touch Panel Computer
with AMD Dual-core Processor

TPC-XX40 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2013
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
This Manual Covers the Following Models:
TPC-1840
TPC-2140
Part No. 2003184000 Edition 1
Printed in Taiwan March 2013

iii TPC-XX40 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.

TPC-XX40 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
3. This product is intended to be supplied by a listed power supply complying with
UL60950-1.

vTPC-XX40 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.
Caution! Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer. Dis-
pose of used batteries according to the manufacturer's instructions.

TPC-XX40 User Manual vi

vii TPC-XX40 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Packing List............................................................................................... 2
1.3 Specifications ............................................................................................ 3
1.3.1 System Kernel............................................................................... 3
1.3.2 I/O Ports........................................................................................ 3
1.3.3 Safety and Environment................................................................ 3
1.4 LCD Specifications.................................................................................... 4
1.5 Touchscreen Specifications ...................................................................... 4
1.6 Power ........................................................................................................ 4
1.7 I/O Ports Arrangement .............................................................................. 5
Figure 1.1 TPC-1840WP/2140WP- I/O Port Arrangement .......... 5
1.8 Panel Mounting ......................................................................................... 5
Figure 1.2 Panel Mounting........................................................... 5
1.9 Dimensions and Cutout............................................................................. 6
Figure 1.3 TPC-1840WP Dimensions.......................................... 6
Figure 1.4 TPC-2140WP Dimensions.......................................... 7
Chapter 2 System Setup.......................................9
2.1 System Setup.......................................................................................... 10
Figure 2.1 Unpack the Package ................................................ 10
Figure 2.2 Install CompactFlash Memory Card ........................ 10
Figure 2.3 Pin Definition of Power Connector............................ 11
Figure 2.4 Power Receptor........................................................ 11
2.2 Installing the Drivers................................................................................ 12
2.2.1 Installation of Touch Screen driver ............................................. 12
2.2.2 Installation of Watchdog driver.................................................... 12
2.2.3 Installation of graphic driver ........................................................ 15
2.2.4 Installation of LAN driver............................................................. 17
2.3 Cabinet Installation Guide ....................................................................... 18
Chapter 3 Features in Windows Embedded .....19
3.1 Features in Windows Embedded ............................................................ 20
3.2 EWF ........................................................................................................ 20
3.3 HORM ..................................................................................................... 20
Appendix A Easy Installation ................................21
A.1 Easy Installation ...................................................................................... 22
Appendix B HDD assembly instructions and
mSATA expansion25
B.1 HDD Assembly Instructions .................................................................... 26
B.2 mSATA expansion .................................................................................. 27
Appendix C UI Operating Process ........................31

TPC-XX40 User Manual viii
C.1 UI Operating Process.............................................................................. 32
Table C.1: Status indicator table................................................ 32
Table C.2: Button code definition............................................... 37
Appendix D Notice ................................................. 39
D.1 Notice...................................................................................................... 40
Appendix E Comport pin definition ..................... 41
E.1 COM1/ COM2/ COM3: RS-232............................................................... 42
E.2 COM4(Option): RS-422/ 485 .................................................................. 42
E.3 RS-422/ 485 mode setting by BIOS........................................................ 43

Chapter 1
1General Information

TPC-XX40 User Manual 2
1.1 Introduction
With brand-new ID design, TPC-1840/2140 series provide high resolution 18.5"/21.5"
display and PCT multi-touch in 16:9 wide format. By embedding AMD T56E 1.65GHz
processor with external APU, TPC-1840/2140 can support advanced graphical per-
formance in more complex applications. Built-in function and home key button for
greater user usability and operating safety. TPC-1840/2140 series also support mini-
PCIe slot for communication function expansion. The opening side cover is designed
for easy maintenance of Cfast/HDD/Mini-PCIe components.
The following are the key features:
18.5”WXGA / 21.5" Full HD TFT LED LCD display
AMD dual-core T56E 1.65GHz with external APU, advanced graphical perfor-
mance
16:9 wide screen with PCT multi-touch
Built-in function and home key button used for intuitive UI
Anti-scratch surface: 7H hardness
Easy Maintenance of Cfast/HDD/Mini-PCIe components by opening side cover
Support Mini-PCIe expansion slot
Support HDMI for second display application
HD Audio supports for alarm application
Front LED indicator to show operating status
NEMA4/IP65 compliant true flat screen
Compact design with Die-cast Magnesium alloy front bezel
1.2 Packing List
12 x Panel Mount Clamps
12 x Panel Mount Screws
1 x 3 Pin Power Connector
1 x Power Indication Sticker
1 x Wire for Chassis Ground
1 x TPC Driver DVD
1 x Registration and Warranty Card
1 x Simplified Chinese Manual
1 x China ROHS list

3TPC-XX40 User Manual
Chapter 1 General Information
1.3 Specifications
1.3.1 System Kernel
CPU: AMD G-series T56E 1.65GHz
BIOS: AMI 32Mbit BIOS
System Chipset: A50M FCH
VGA: Integrated in A50M FCH
Memory: 4GB SO-DIMM DDR3 SDRAM
LAN: 10/100/1000Base-T x 2
Watchdog Timer: 1 ~ 255 sec (system)
Expansion Slots: Full-size Mini PCI-E x 1
Storage: CFast slot x 1, 2.5" SATA HDD x 1(optional)
OS Support: Microsoft® Win8/WES7P/XP/WES2009/WinCE 6.0/ Linux
1.3.2 I/O Ports
4 Serial Ports: RS-232 x 3, RS-422/485 x 1
2 USB Ports: compliant with USB 2.0 (Host)
Video and Audio Ports: HDMI (Clone mode) x 1, Mic in & Line out x 1
1.3.3 Safety and Environment
Safety
FCC Class A
CE certificated
The front bezel is certified with IP65
Environment
Operating Temperature:
–0 ~ 50°C (32 ~ 122°F)
Storage Temperature:
–-20 ~ 60°C (-4 ~ 140°F)
Humidity: 40°C @ 10~95% relative humidity (non-condensing, test times:
48hrs)
Vibration: 1 grms (5 ~ 500 Hz) with HDD, 2 grms (5 ~ 500 Hz) with CFast only

TPC-XX40 User Manual 4
1.4 LCD Specifications
1.5 Touchscreen Specifications
Touch Type: Projected Capacitive
Base Glass Construction: Tempered glass
Light Transmission: ≥88%(Measured by BYK-Gardner at 550nm, and the test
method accorded to ASTM D1003)
Controller: USB Interface
1.6 Power
Input Voltage:
–Typical - 24VDC
–Swing Range - 18-32VDC (the fuse will become an open circuit if the input
level exceeds 33VDC)
Power Consumption: 35W (Typical)
TPC-1840WP TPC-2140WP
Display Type WXGA LED LCD Full HD LED LCD
Size (diagonal) 18.5" 21.5"
Maximum Resolution 1366 x 768 1920 x 1080
Maximum Colors 16.7 M 16.7 M
Viewing Angle 170°/160° 178°/178°
Luminance (cd / m2) 300 300
Contrast Ratio 1000:1 5000:1
Backlight LED LED
Note! There might be several bright or dark pixels on the LCD. This phenome-
non is normal in today’s LCD manufacturing.

5TPC-XX40 User Manual
Chapter 1 General Information
1.7 I/O Ports Arrangement
The arrangement of the I/O ports is shown in Figure 1.1
Figure 1.1 TPC-1840WP/2140WP- I/O Port Arrangement
1.8 Panel Mounting
1. There is an adhesive waterproof gasket on the Mg front bezel. Make sure the
waterproof gasket is in position before installing TPC into the panel opening.
2. Install the TPC into the panel opening.
3. Find the clamps and long screws in the accessory pack. Hook the clamps to the
holes around the four sides of the bezel. Insert the screws into every clamp and
fasten them. These screws will push the mounting panel and fix the unit.
4. The suggested mounting panel thickness is less than 6 mm (0.236”).
Figure 1.2 Panel Mounting

TPC-XX40 User Manual 6
1.9 Dimensions and Cutout
TPC-1840WP
Weight: 8kg
Dimensions (W x H x D):
–488.1 x 309.1 x 56.7 (19.2" x 12.2" x 2.2")
Cutout:
–479.3 x 300.3 mm (19.2" x 12")
Figure 1.3 TPC-1840WP Dimensions
309.10
488.10 411.60
232.20
7
37.10
56.70
477.34
298.34

7TPC-XX40 User Manual
Chapter 1 General Information
TPC-2140WP
Weight: 8.5kg
Dimensions (W x H x D):
–580.7 x 355.3 x 56.7 (22.8" x 14" x 2.2")
Cutout:
–551.1 x 345.7" (22.1" x 13.8")
Figure 1.4 TPC-2140WP Dimensions
355.30
560.70
478.20
269.70
7
37.10
56.70
549.1
343.7

TPC-XX40 User Manual 8

Chapter 2
2System Setup

TPC-XX40 User Manual 10
2.1 System Setup
You can easily get TPC started by following the below steps.
1. Unpack the TPC package. Check the packing list at the beginning of this manual
to make sure all items have been included.
Figure 2.1 Unpack the Package
2. Open side cover and then Install a CFast card containing Windows CE, Embed-
ded Windows XP or another operating system.
Figure 2.2 Install CompactFlash Memory Card
Warning! It is suggested to turn OFF system power as you plug in or pull out the
memory card, even though the CompactFlash memory is hot swappa-
ble.

11 TPC-XX40 User Manual
Chapter 2 System Setup
3. Connect the power connector to the 24 VDC power lines. The power lines can
either be of some power adapter or in-house power source.
Figure 2.3 Pin Definition of Power Connector
Figure 2.4 Power Receptor
4. Plug the power lines into the system power receptor.
5. Power on the system.

TPC-XX40 User Manual 12
2.2 Installing the Drivers
2.2.1 Installation of Touch Screen driver
TPC-1840 will use built-in PCT touch driver of OS If operating under WindowsXP
SP3, Windows 7 and Windows 8.
2.2.2 Installation of Watchdog driver
1. Enter into Watchdog folder, double click AdvWDT icon, and then click "Next"
under InstallShield Wizard window.
2. Select "Advantech [EC] WDT” and click “Next”
3. Click “Install”