
4 Operator's Manual – Round Bale Wrapper Fusion720 Anderson Group
How to reach us
When contacting us, please have the following
information ready:
lThe product model and serial number;
lYour name, address and phone number;
lThe purchase date and invoice number;
lThe dealer’s name, address and phone number and
the sales representative’s name;
lA detailed description of your problem.
Please always call your representative first. If your
representative is absent or helping another customer, our
support team can provide immediate assistance. The
Anderson service department works in partnership with
your dealer. Together, we will ensure any problems you
encounter are resolved quickly and efficiently.
You can reach our service department at:
Address: ANDERSON GROUP
5125 De la Plaisance St.
Chesterville, QC G0P 1J0
CANADA
Phone: 1-819-382-2952
Fax: 1-819-382-2218
Email: service@grpanderson.com
Website: www.grpanderson.com
Starting guidelines
Before starting your Anderson equipment, we strongly
recommend that you:
lCarefully read and understand the contents of this
manual
lFollow all safety guidelines
lFollow the start-up procedures
NOTE: This manual contains important
information about equipment
maintenance and use. Please give it to the
new owner when selling or transferring
the machine.
Anderson limited warranty
lThe one-year warranty begins on the date that the
new equipment is sold to the customer.
lIf during the year following the purchase of new
equipment, your Anderson equipment fails to
function properly due to defective design,
materials, manufacturing or assembly, our
company will repair your equipment free of charge.
lKeep your original invoice or a photocopy. Please
refer to your invoice when ordering parts or
inquiring about your equipment's operating
procedures or your warranty.
lAn authorized Anderson dealer must replace and/or
repair equipment parts. This only applies to parts
and labour. All work must be preauthorized by the
Anderson customer service department.
lThe customer will be responsible for transporting
the equipment to/from the authorized dealer.
lThe dealer will describe the terms of this warranty
to the customer before the retail sale and will
record the date of purchase, serial number and
equipment description.
lTo have equipment repaired under warranty, the
customer must advise the dealer of the problem as
soon as possible and request that the repairs be
made according to the terms of the applicable
warranty.
lGiven that we are always seeking to improve our
products, our company reserves the right to
modify our equipments, their characteristics and
their parts at any time without prior notice or
obligation.
lIn no event will Anderson be liable for any
incidental or consequential damages or injuries,
including but not limited to loss of profits, rental of
substitute equipment, or other commercial or
personal loss or damages arising as a result of a
fundamental breach or breach of a fundamental
term.
Notwithstanding the foregoing:
Warranty policies,
procedures and provisions
summary
Purpose of warranty
The fundamental responsibility of the warranty is to
correct defects in material and workmanship of the
products sold by Anderson Group Inc. (hereafter called
"Anderson"). This outline is intended to help you
understand Anderson’s warranty policies and ensure that