Assa Abloy Besam SL500 User manual

Sliding Door Operator
ASSA ABLOY SL500
Resilience
Owner’s Manual
ASSA ABLOY, the global leader in door opening solutions

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CONTENTS
Congratulations on your new automatic door...........................................................3
Electronic equipment reception interference ............................................................3
Product liability.........................................................................................................4
Warranty...................................................................................................................4
Service .....................................................................................................................5
Intended use.............................................................................................................5
How the ASSA ABLOY SL500 Resilience works......................................................6
Technical specification .............................................................................................6
Locking.....................................................................................................................6
Unlocking..................................................................................................................6
Program selectors and functions..............................................................................7
Integrated safety.......................................................................................................8
Safety system with presence sensors ......................................................................8
Technologically advanced sensors...........................................................................9
Safety system with photocells ................................................................................10
Emergency escape.................................................................................................11
Regular safety checks............................................................................................12
Identification...........................................................................................................14
Safety accessories .................................................................................................15
General accessories...............................................................................................15
Troubleshooting......................................................................................................19
Maintenance/Service..............................................................................................20
Other products from ASSA ABLOY........................................................................23
© All rights in and to this material are the sole property of ASSA ABLOY Entrance Systems Inc. Copying,
scanning,alterationsormodificationsareexpresslyforbiddenwithoutthepriorwrittenconsentofthe
applicable company within ASSA ABLOY Entrance Systems Inc. Rights reserved for changes without prior
notice.

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Congratulations on your new automatic door
ASSA ABLOY has developed automatic doors for more than 50 years. State-of-the-art
technology and carefully tested materials and components provide you with a superior
product.
As with all other technical products, your automatic door requires periodic maintenance and
service. It is essential that you know your automatic door (system) and that you recognize the
importance of maintaining it in compliance with applicable standards for safety.
Your local ASSA ABLOY-authorized representative is familiar with these standards, as well
as all applicablelocalcodesandASSA ABLOYrecommendationsforpower-operated
pedestriandoors.Service and adjustments performed by your ASSA ABLOY-authorized
representative, will ensure safe and proper operation of your automatic door unit.
WARNING!
Failure to observe the information in this manual may result in personal injury
or damage to equipment.
To reduce the risk of injury of persons - use this operator only with pedestrian
doors.
Save these instructions for future reference.
Electronic equipment reception interference
The equipment complies with the European EMC directive (US market FCC Part 15), provided
installed according to Installation and Service manual.
The equipment may generate and use radio frequency energy and if not installed and used
properly, it may cause interference to radio, television reception or other radio frequency type
systems.
If other equipment does not fully comply with immunity requirements interference may occur.
However, there is no guarantee that interference will not occur in a particular installation. If
thisequipmentdoescauseinterferencetoradioortelevisionreception,whichcanbedetermined
by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Re-orient the receiving antenna.
• Relocate the receiver with respect to the equipment.
• Move the receiver away from the equipment.
• Plug the receiver into a different outlet so that equipment and receiver are on different
branch circuits.
• Check that protective earth (PE) is connected.
If necessary, the user should consult the dealer or an experienced electronic technician for
additional suggestions.

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ASSA ABLOYproductsareequippedwithelectronicsandmayalsobeequippedwithbatteries
containing materialswhicharehazardoustothe environment.Disconnectpowerbeforeremoving
electronics and battery and make sure it is disposed of properly according to local regulations
(how and where) as was done with the packaging material.
Product liability
According to regulations, the following are the responsibility of the owner or caretaker of the
equipment
• that the equipment operates correctly, so that it gives sufficient protection in regard to
safety and health
• thattheequipmentisoperatedandregularlymaintained,inspectedandservicedbysomeone
with documented competence in the equipment and in applicable regulations
• that a journal is kept of inspection, maintenance and service records including the provider
• that inspection covers the emergency opening function (when applicable)
• that the closing force is appropriate for the door size on fire-approved door systems (when
applicable)
Warranty
ASSA ABLOYwarrantsitsproductstobefree fromdefectsinmaterialandworkmanshipunder
intended use and service for a warranty time of 12 months, beginning at time of delivery. This
warranty extends only to the original buyer of the equipment.
ASSA ABLOY warrants that the software will operate substantially in accordance with its
functional descriptions and that it has been recorded on non-defective media.
The ASSA ABLOY warranty does not apply to
• That the software will be error-free or operate without interruption
• General wear and tear on the system
• Fuse, disposable batteries and glass damage
• System deviations caused by installer other than ASSA ABLOY
• System that has been altered or damaged by vandalism or misuse
• System that has been additionally equipped with non-ASSA ABLOY original branded
parts and/or spare parts
• Unrequired visits due to poor client communication (door working when our technician
arrives, reset, power discontinuation)
• Adjustments (closing and opening speed and also detection field radars) due to customer
requests (excludes operational adjustments thought to create a hazard)
• Water damage
• Adverse weather conditions
• Any damage caused, directly or indirectly, by a circumstance beyond the control of the
applicablecompanywithinASSA ABLOYEntrance SystemsInc., suchas industrialdispute,
fire,naturaldisaster,war,extensivemilitarymobilization,insurrection,requisition,seizure,
embargo,restrictions intheuseofpoweranddefectsor delaysindeliveriesbysub-
contractors caused by any such circumstances
Please note:
• Non-compliance with manufacturers care and maintenance recommendations may void
the warranty.

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• ASSA ABLOY -authorized resellers shall extend this warranty to end-users only but
have no authority to extend a greater or different warranty on behalf of ASSA ABLOY.
• A service agreement with ASSA ABLOY will help secure the availability of a fully
operational system and will give priority at call-out, thus minimizing the time that the
equipment is unusable.
Service
Regular inspections by a trained and qualified person, and the frequency of service occasions,
should at minimum be made according to national regulations or industry standard, in the
absence of a national regulation. Environmental aspects shall alsobe considered.Thisis
especiallyimportantwhentheinstallationconcernsafire-approved door or a door with an
emergency-opening function. To extend the life of your investment and ensure safe and
reliable operation of the door, we recommend a minimum of 2 visits per year or more,
depending on usage and operating conditions. Talk to your ASSA ABLOY representative for
the best solution for your installation and to learn more about ASSA ABLOY Pro-Active Care!
For contact information, see last page of this manual.
Intended use
The ASSA ABLOY SL500 Resilience is designed for an overhead-concealed installation
between two vertical jambs. The header holds the drive and control units and supports the
sliding doors and Sidelites.
An ASSA ABLOY SL500 Resilience operator ensures all-around safety. It can be combined
with the full range of ASSA ABLOY safety units, such as presence and motion sensors.
It is easy to install for both new construction and retrofit application and can be adapted to a
wide range of overhead concealed or surface applied installations.
Theoperatoritselfisnotintendedforusebypersons(includingchildren)withreducedphysical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the operator by a person responsible for
their safety.
This does not however prevent those persons to use the door where the operator is installed.
The door is designed to offer continuous use, a high degree of safety and maximum lifetime.
Thesystemisself-adjusting totheeffectscausedbynormalvariationsin theweatherconditions
and to minor friction changes caused by e.g. dust and dirt.
For installation and maintenance see Installation and Service manual 1018021.

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How the ASSA ABLOY SL500 Resilience works
The ASSA ABLOY sliding door operator ASSA ABLOY SL500 Resilience works
electromechanically. The motor, control unit, transmission –and optional emergency unit and
electromechanical locking device –are all assembled in a support beam with an integrated
cover. The motor and gear box transmit movement to the door leaves by means of a tooth
belt. The door leaf is fitted to a door adapter/carriage wheel fittingand hangs on a sliding
track. The guiding at the bottom is carried out by means of floor guides.
When an OPENING IMPULSE is received by the control unit the motor starts and transmits
movement to the door leaves, which move to the open position.
The closing starts when no OPENING IMPULSE is received and the HOLD OPEN TIME
has expired, and no PRESENCE IMPULSE is activated.
The ASSA ABLOY SL500 Resilience user can select five different modes of operation if an
operator mode selector is installed. See Operation mode selectors on page 8.
Technical specification
Manufacturer:
ASSA ABLOY Entrance Systems Inc.
Address:
1900 Airport Road, Monroe, NC 28110, US
Type:
ASSA ABLOY SL500 Resilience
Mains power supply:
100 V AC -10% to 240 V AC +10%, 50/60 Hz
fuse 10 AT
Power consumption:
Max. 250 W
Standards:
The ASSA ABLOY SL500 Resilience complies with ANSI/BHMA.
Locking
Doors used for emergency escape in buildings such as hospitals and homes for elderly people
may not be locked or put in operate mode selection OFF mode. In other buildings emergency
escapedoors maybelockedorputinoperatemodeselection OFFmodeafterithasbeensecured
and all people have left the building.
Unlocking
Unlock all the mechanical locks before activating the operator.

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Program selectors and functions
The functions of the door are selected with mechanical or key Program Selectors:
5 Position with Key uses 1/2" spacer or can be surface mounted
5 Position Mechanical Switch, flush or surface mounted.
3 Position Mechanical Switch, flush or surface mounted.
5 Pos Switch (Key)
5 Pos Knob Switch
3 Pos Knob Switch
Program selector functions
Symbol
Text
Function
OFF
(CLOSED)
The inner and outer activation units are disconnected. The door is locked if an
electro-mechanical locking device has been installed. The door can be opened
with an emergency push-button/key switch (if installed).
EXIT (ONE
WAY
TRAFFIC)
Two-way traffic, AUTO PARTIAL is obtained. The door can be opened
partially with the inner and outer activation units and with a key switch (if
fitted). With an emergency push-button the door opens fully Passage through
doorway from one side only. The door is locked if an electro-mechanical
locking device has been attached. The door can be opened with an activation to
INNER IMPULSE 2 or KEY IMPULSE 6.
AUTO
Two-way traffic, normal operation of the door. The door can be opened with the
inner and outer activation units and with an emergency push- button/key switch
(if installed).
AUTO
(PARTIAL)
Two-way traffic. The door can be opened partially with the inner and outer
activation units and with an emergency push-button/key switch (if installed).
OPEN
The door is permanently held open.
RESET
Momentarily (5 seconds), set the Program Selector as shown and then place at
"AUTO" or "OFF" position. Keep the area clear while the door completes a
system test and resets. After closing, the operator is reset and ready for normal
operation again
*3 pos switch is selectable between AUTO and EXIT functionality at the AUTO position by
removing the jumper on the back side of the switch.

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Integrated safety
Topermitasafepassagebetweenclosingdoors,thedoorsreverseimmediatelyifanobstruction
is detected. They then resume their interrupted movement at low speed to check whether the
obstruction has disappeared or not.
If an obstruction is detected between opening doors and surrounding walls or interior fittings,
the doors stop immediately, and then close after a time delay.
Safety system with presence sensors
Usually the safety system incorporates presence sensors installed above the door opening. A
presence sensor detects an object in the doorway, while the doors are closing, the doors reverse
immediately. They then resume their interrupted movement as soon as the object is removed.

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Technologically advanced sensors
The ASSA ABLOY sensors have been tested and approved by the ASSA ABLOY test
laboratory for use on ASSA ABLOY's automatic sliding doors. These presence sensors
further improve the already high obstruction detection obtained with the built in self-
monitored reverse upon obstruction force limitation.
Monitored sensors have built-in monitoring for error detection. However, all sensors, inner
and outer as well as side presence (if fitted), shall be checked at least once a week by the
owner of the building, see below. These tests shall be documented, signed and traceable (e.g.
in the service book).
Note: If you have a problem you cannot correct, turn off the automatic door immediately and
call your ASSA ABLOY service representative for assistance.
How to check your inner and outer combined motion and presence
detection sensors
Combined sensors are used when you want both a motion sensor and a presence sensor
integrated into the same unit.
Whenwalkingtowardsthedooropeningat moderatespeed,thedoorshouldstartopeningwhen
you are about 5 ft (1.5 meter) from the door. It shall slide open smoothly and stop in the fully
open position. Repeat the same procedure from the other side of the door opening. Move
slowly through the door (about 6"/s (15cm/s)). The door shall remain open.
Ifyour doorisset upfor one-waytraffic,the sensoron thesidenot intendedfor useshall reopen
the closing door if an object is detected at a minimum of 8" (20 cm) from the door at floor
level.
Step out of the detection field. After a short time delay the door shall slide closed smoothly.
Walk parallel to the inner door face (about 31.5" (80 cm) from the door face) to check that
your motion is detected during at least the complete door opening width. Repeat the same
procedure on the outer door face.

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Open the door and move your hand from one side (right/left) into the inner door face presence
field. Keep it motionless for several seconds at about 11.75" (30 cm) over the floor level.The
doorshouldremainopen aslongas youarewithinthe detectionarea.Repeatthesameprocedure
on the outer door face.
Safety system with photocells
Alternatively, the safety system can incorporate presence photocells in the door opening. If
an object is breaking the infrared (invisible) beam between the photocell units, while the
doors areclosing, thedoors reverseimmediately. Theythen resumetheir interrupted movement
as soon as the object is removed.
11.75”
(30 cm)

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Emergency escape
The operator can be fitted with emergency escape units to ensure a safe evacuation of the
building.
Break-out unit PSA
The door leaves and the sidelites are swung outwards when a defined pressure is applied.
The break-out function can also be used to create a wider opening. From the fully swung out
position, the door leaves can be manually slid sideways, offering the possibility to transport
wide objects through the opening, or to make a shop entrance more inviting during good
weather.

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Regular safety checks
To help you fulfil the national/international requirements and to avoid malfunction and risk
for injuries, we have provided the following checklist.
Do not use if repair or adjustment is necessary.
Disconnect supply when cleaning or other maintenance is to be carried out.
Daily Action
If
problem
occurs
Activate your operator and visually check, fastening of
• program selector(s)
• door and glass (stability)
Also inspect your operator and check visually for
• condition of door seals and weather stripping
• condition of glazing vinyl
• finger protection
• proper operation; opens smoothly, closes slowly and smoothly
• any ventilation being obstructed
Set the program selector to OFF and check that the operator and electromechanical
lock (if fitted) work together. Also confirm the door locks.
Activate the knowing act devices, if any, and walk towards the door. Check that the
door has opened appropriately while you pass the entrance/exit.
Then proceed with the automatic activation units in the same way, see page 9.
Check the safety sensors if any, see page 10. If you are unsure of which type of
sensor you have, please contact your ASSA ABLOY representative.
Escape doors
If the operator is equipped with break-out system, set the program selector to
AUTO mode. Push the door manually in the escape direction to ensure that nothing
prevents the door from being opened. Also ensure that the escape route is free for
use. After the test, restore the door(s) to their normal mode of operation.
= Take appropriate measures.
= Contact your ASSA ABLOY representative. For contact information, see last page.

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CTI
ITC
Check that all required signage is applied and intact.
The best way to remove dust and dirt from the ASSA ABLOY SL500 Resilience is to use water and a soft cloth or
a sponge. A gentle detergent may be used. To maintain the quality of the enamel layer, the surfaces should be
cleaned once/four monthsperiod.Thecleaningshouldbedocumented.Toavoiddamagestotheprofilesthe
brushes/weatherstripping must be vacuumed weekly.
• Do not expose windows, doors or profiles to alkalis. Both aluminum and glass are sensitive to alkalis.
• Do not clean with high pressure water. Operator, program selector and sensor may be damaged and water
may enter the profiles.
• Do not use polishing detergent.
• Do not scrub with materials like Scotch-Brite, as this will cause mechanical damage.
or install
on muntin
bar
DOOR
ANSI/BHMA A156.10 and ASSA ABLOY Required Signage
SO
PANEL
SX
PANEL
SX
PANEL
SO
PANEL
AUTOMATIC
CAUTION
DOOR
AUTOMATIC
CAUTION
DOOR
CLEANING
ACTIVATE
SWITCH TO
OPERATE

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Identification
No.
Description
P/N
No.
Description
P/N
1
Mains connection
1008184
9
SL500 Beam
1017783
2
Power supply unit (PSU 150)
1008147
10
Tooth belt
1701406
3
Drive unit
1007035
11
Tension wheel
1007118
4
Main control unit (MCU)
1007773
12
Jamb, Resilience
US01-0931
5
Transmission bracket (low)
1007364
13
Resilience Door Stop Assembly
1016967
6
Belt clamp
1006906
14
Resilience Beam End Cap
1016613 (right)
1016614 (left)
7
Transmission bracket (high)
1007365
15
Cover, Resilience
1016073
8
Tandem Carriage Assembly
1016641
16
Standard operation 3-pos mode
selector
1009341

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Safety accessories
Even though the ASSA ABLOY SL500 Resilience is installed to comply with all applicable
safety regulations, it is possible to enhance safety/comfort with the following add-ons
(please contact your local ASSA ABLOY company for detailed description).
• Combined motion and presence sensors
• Separate presence sensors
General accessories
Your ASSA ABLOY SL500 Resilience can be further improved with the following add-ons
(please contact your local ASSA ABLOY company for detailed description).
• Motion and presence sensors, see separate manuals or installation drawings.
• Operation mode selectors
Flush or surface mounted. Master and slave operation mode selectors, see page 8.
• Electrical locks
Locked with power LDP (Fail Safe) or locked without power LD (Fail Secure).
LDP (Fail Safe)
P/N: 1008354
LD (Fail Secure)
P/N: 1008167

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• I/O functions:
- Fire alarm connection
Used to emergency open or fire close the door with mains power on.
- External error indication
Obtained if a lamp or a buzzer is connected.
- Open / Close function
A one button impulse, will alternate between Open and Close. The door will stand open until
nextimpulseorcan after an adjustable time delayautomatically start tocloseeven if a new
impulse is not received.
- Nurse function
A pedestrian partial opening in operation mode selections Exit, Auto and Auto partial. The
Nurse impulse hold open time is adjustable.
- Night mode
Remotely put door into exit only via an automated system. Requires a NO contact.
I/0 unit (IOU) P/N: 1007779

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• Bottom Guide Systems
Resilience Pin Guide Assembly
P/N: 1016658
Resilience Tee Block
P/N: 1016649
The Full Break Out (FBO) pin guide has two options for guide tracks, including:
- Recessed threshold
- Surface threshold
See Installation Requirements section for guide installation.

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• Optional operation mode selectors
5 Operation Modes Switch (Key)
P/N: US15-1500-06
Spacer Switch Kit
P/N: US15-1500-03
Vinyl Decal (5 operation modes switch)
P/N: US24-1500-51
Remote Switch Kit
P/N: 1009342
Operation Mode Selector Extension Kit
P/N: US15-1500-02
SL500 MSCB with Plastic Bracket
P/N: 1013971

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Troubleshooting
What’s wrong
Remedies
The door does not open
The motor does not start
Change the setting of the operator mode selector.
If break-out unit PSA is installed, check that the door leaves
are completely closed.
Check the mains switch.
The motor starts but stops
during opening
Unlock the mechanical locks.
Clean the floor guide.
Check for objects jammed under the door.
The door does not close
The motor does not start
Change the setting of the operation mode selector.
If a presence sensor is installed, check for and remove objects
placed in the presence zone.
The motor starts but stops
during closing
Clean the floor guide.
Check for objects jammed under the door.
The door moves slowly
Prevent traffic using the door and allow it to do a complete
opening and closing cycle with low speed.
Reset the operator by using the Program Selector. See page
7.
Allowthe operatortocontroltheclosedpositionwithout
interruption.
If the problem continues, please contact your ASSA ABLOY representative.

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Maintenance/Service
Regularinspectionsshouldbemade accordingtolocaland/ornational regulationsand product
documentation by an ASSA ABLOY-trained and qualified technician.Thisisespecially
important when the installation concerns a fire-approved door or a door with an emergency
opening function. Refer to ASSA ABLOY Pro-Active Care option services to learn more
about service possibilities!
Daily Safety Check
Perform the following safety checks daily on each automatic sliding door to ensure your
customers' safety and your own protection. Perform these tests while traffic is restricted
from all detection and sensing zones. (All figures and diagrams are for purposes of
illustration only)
Sensor Activation/Threshold Safety
1. Check electronic sensor by walking toward the center
of the door opening from several different angles at a
moderate speed. The door should start opening when
you are about four feet from the door, should slide
open smoothly, and stop without impact. Repeat on
other side of opening. Move slowly through the door
opening (6 inches per second). The door should
remain open. (See Figures 1 and 2)
NOTE: If your door is set up for one -way traffic, the
sensor on the side not intended for approach should be
active until the door is within 6 inches of fully closed.
The sensor should re-open the closing door if a person
is detected a minimum of 24 inches from the door.
2. Step out of the sensor zone. After a brief time delay (at
least 1 1/2 seconds) the door should slide closed
smoothly and should close fully without impact. Doors
should be adjusted so they do not close faster than 1
foot per second.
3. Observe traffic routing to the door. Plan traffic routing
so persons will approach the door straight on and not
from an angle.
4. Walk parallel to the door face and towards the center of
the door opening to check that the detection pattern is
at least as wide as the door opening. This test should
be performed within approximately 12 inches from the
door face. Repeat this test in both directions.
5. Check the threshold area safety zone. Activate the
door to the full open position. Stand motionless and
crouch in several locations in and around the door
travel area for at least 10 seconds. The door should not
close. (See Figure 2)
Figure 1
Figure 2