AudioCodes 320HD User manual

Important: It is highly recommended to check for an
updated software version for your phone at
www.audiocodes.com/downloads.
320HD
Quick Guide
Congratulations on purchasing your 320HD IP Phone! Before you begin using the phone,
ensure that the following items are included in your 320HD IP Phone box:
9IP Phone Unit 9Handset
9AC Power Adapter (Optional) 9Wall-mounting Screws
9Ethernet Cable
2. Physical Description
1. Before Installing
AudioCodes 300HD Series IP Phones
2. Press the Conf softkey (first partcipant is put on hold), and then make a call to the
second participant.
3. When the second party answers, press the Conf softkey to include all participants in
the call.
)To make a three-way conference call:
Notice
This Quick Guide describes the quick setup for AudioCodes 320HD IP Phone, Version
1.4.0. If you have a later software version, please verify with AudioCodes that the
information in this document is compatible with your IP Phone.
Information contained in this document is believed to be accurate and reliable at the time
of printing. However, due to ongoing product improvements and revisions, AudioCodes
cannot guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document and other documents as
well as software updates can be viewed by registered customers on AudioCodes’ Web
site at www.audiocodes.com/downloads.
© Copyright 2010 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: July-21-2010
Document #: LTRT-11803
5. Basic Phone Operation (Cont.)
AudioCodes 300HD Series IP Phones
1. LCD screen
2. Incoming call indication LED
3. Speed Dial keys
4. VOICE MAIL key
5. Four-way Navigation keys
6. ENTER key
7. MENU key
8. REDIAL key
9. MUTE key with LED
10. TRANSFER key
11. HOLD key
12. SPEAKER key
13. HEADSET key
14. VOLUME key
15. Alphanumerical keypad
16. LINE keys
17. Softkeys
1. Make a call to the first participant of the conference call.
To end the three‐way conference call, you can either hang up the phone or press the End
softkey.
The phone’s front view areas are shown below:
1. During a call, press the TRANSFER key, enter the phone number to where you want to
transfer the call, and then press the Dial softkey.
)To transfer a call:
2. Either wait until the call is established, speak to the second party and then press the
Trans softkey, or press the Trans softkey once the called party is ringing to transfer
the call without speaking to the party.

Warning: Prior to connecting power, refer to the Compliancy and Regulatory
Information at www.audiocodes.com/library.
)To answer a call:
During a call, press the New Call softkey, enter the phone number, and then press the Dial
softkey. To return to the previous call, press its corresponding LINE key (flashing green).
3. Cabling the Phone
Follow the procedure below for cabling your phone.
4. Adjusting the Angle of the Phone
5. Basic Phone Operation
AudioCodes 300HD Series IP Phones AudioCodes 300HD Series IP Phones
2. Optionally, connect the RJ-9 headset jack to a headset.
3. Connect the RJ-45 port labeled LAN to your LAN
network (LAN port or LAN switch/router), using
a CAT 5 Ethernet cable.
4. Connect the RJ-45 LAN port labeled PC to your
computer, using a CAT 5 straight-
through Ethernet cable.
5. Connect the connector tip of the AC
power adapter to the phone’s power
socket (labeled DC 12V). Connect the
two-prong AC adapter directly to the
electrical wall outlet; all the phone’s
LEDs momentarily light red.
1. Connect the RJ-9 handset jack to the handset.
)To cable the phone:
)To place a call on hold and make another call:
During a call, press the MUTE key. You can hear the caller but the caller cannot hear you.
To speak with the caller again, press MUTE again.
)To mute a call:
1. Press the Forward softkey (in the idle screen).
)To forward incoming calls to another phone:
2. Choose the condition upon which you want calls to be forwarded - “Always”, “Busy”, or
“No Reply” (using the up/down Navigation keys). If you choose “No Answer”, then
select the time after which the call is forwarded if not answered (using the left/right
Navigation keys).
3. Press the Select softkey, and then enter the number (or select a contact from the
directory) to where you want the calls to be forwarded.
You can adjust the angle of the phone in the vertical plane using the phone’s bracket.
)To adjust the phone in the vertical plane:
2. As you press the tab, move (B) up or down a slot to
adjust the tilt of the phone.
3. Release tab (A) to lock the bracket in the
desired slot.
1. Press tab (A) to loosen the bracket lock.
To mount the phone on a wall, refer to the
phone’s User’s Manual.
9Handset: pick up the handset, enter the phone number, and then press the Dial
softkey or wait a few seconds until the phone automatically dials the number.
)To make a call:
9Hands-free mode: press the SPEAKER, HEADSET, or LINE key, enter the phone
number, and then press the Dial softkey or wait a few seconds until the phone
automatically dials the number.
9Phone directory: press the directory icon softkey, select the required contact,
and then press the Dial softkey.
9Handset: pick up the handset.
9Hands-free mode: press the SPEAKER, HEADSET, or LINE key.
9Redialing a number: press the REDIAL key, select a previously dialed number, and
then press the Dial softkey.
9Answering another call: press the flashing red LINE key or the Accept softkey.
To return to the previous call, press its LINE key.
9Speed dialing: press the required Speed Dial key (if configured).
4. Press the Start softkey; call forward is activated and the call forward icon is
displayed on the idle screen.
To deactivate call forwarding, press the Forward softkey; the icon is no longer
displayed on the screen.