Avaya 3641 User manual

3641/3645 Wireless IP Telephone
and Accessories User Guide

2
Avaya 3641 Wireless IP Telephone
2ABC
1
4GHI
7PQRS
3DEF
0
FCN LINE
6MNO
9WXYZ
5JKL
8TUV
3641
Volume
up
START
Function key
(FCN)
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav keys
Volume
down
NavOK

3
Avaya 3645 Wireless IP Telephone
2
ABC
1
4
GHI
7
PQRS
3
DEF
0
FCN LINE
6
MNO
9
WXYZ
5
JKL
8
TUV
3645
START
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav Keys
Emergency Dial/
TALK
Volume
up
Volume
down
Function key
(FCN)
NavOK

4
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All Rights Reserved.
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assume no liability for any errors. Changes and corrections to the information
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Support Notices for Hardware Documentation, document number
03-600759.
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Avaya provides a telephone number for you to use to report problems or to
ask questions about your product. The support telephone number is
1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.

5
Introduction
Your Avaya 3641/3645 Wireless IP Telephone is a state-of-the-art commu-
nication device that uses radio wave technology to send and receive voice
and data transmissions. It is designed to operate much like a cell phone.
However, the handset uses the private telephone system installed in your
facility and will not operate outside the area covered by this system.
About This Guide
This guide is meant to provide general information about your handset.
Contact your system administrator for additional information on how your
handset functions within your telephone system. This guide includes infor-
mation about:
• The Handset
• Getting Started
• Handset Operation
• Advanced Features
• Handset Accessories
• Safety Information

6
Table of Contents
The Handset ...............................................................................8
Modes of Operation ............................................................................. 8
Menu Navigation ................................................................................ 9
Shortcut Keys .............................................................................. 9
Handset Displays .............................................................................. 10
Status Bar Indicators ....................................................................... 12
Softkey Labels ................................................................................... 15
Getting Started .........................................................................18
Charging Your Handset ..................................................................... 18
Indications of Low Battery ............................................................ 18
Handset Operation ....................................................................19
Basic Operation ................................................................................ 19
System Directory ............................................................................... 29
Call Logs ........................................................................................... 31
Phonebook ........................................................................................ 38
Speed dial ......................................................................................... 41
Emergency Dial/Push-to-Talk (PTT) ................................................ 45
Emergency Dial ............................................................................. 45
Push-to-Talk (PTT) ............................................................................ 45
Advanced Features ...................................................................49
Facility-Specific Features ................................................................. 49
The Config Menu ............................................................................... 49
Config Menu Options ........................................................................ 50
Toggle Options .............................................................................. 52
Band Roaming ............................................................................. 52
User Profile Settings ..................................................................... 53
Changing Ring Settings ................................................................ 53
Default Profile Settings ............................................................. 54

7
Data Entry and Editing ..................................................................... 55
Handset Accessories ................................................................ 56
Battery Packs .................................................................................... 56
Notes on Battery Packs ................................................................. 57
About Chargers ................................................................................. 57
Charging Status ........................................................................... 58
Single Charger .................................................................................. 59
Dual Charger ................................................................................... 60
Quad Charger ................................................................................... 61
Carrying Options ............................................................................... 62
Headsets ........................................................................................... 62
Safety Information .................................................................. 63
Operational Warnings ................................................................... 63
Potentially Explosive Atmospheres ............................................ 63
Electromagnetic Interference and Compatibility .......................... 64
Facilities ................................................................................... 64
Pacemakers .............................................................................. 64
Other Medical Devices .............................................................. 64
Use While Driving .......................................................................... 65
For Vehicles Equipped with an Airbag ....................................... 65
Hearing Aids ................................................................................. 65
Safe Use of Battery Packs and Chargers ........................................... 66
Care of Your Handset ............................................................... 67
Index ........................................................................................ 68

8
The Handset
The Handset
Modes of Operation
Your handset has six modes of operation
Mode Description
Standby The handset is on-hook and idle.
Predial To place a call using predialing (cell phone
dialing), dial the number while in standby
mode and then press START. This
transitions the Wireless IP Telephone to active
off-hook mode and the number is immediately
called.
Active The handset is in a call, a call is coming in, or
a call is being dialed.
Config Menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Messaging Custom text messaging applications may be
programmed for your facility. This mode is
activated through the FCN menu.
Push-to-talk (PTT) The Avaya 3645 Wireless IP Telephone uses
channels for incoming and outgoing radio
communication. While PTT is active, the
handset is in PTT mode.

9
The Handset
Menu Navigation
The navigation keys (Nav keys) just below the softkeys are used to navi-
gate through menu options. These are referred to in this guide as Nav,
Nav, Nav, Nav, and NavOK.
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the right
edge of the menu line. Press the corresponding number on the keypad to
activate the corresponding menu option.
Nav
Nav
Nav
Nav
NavO
K
Config Menu
General Settings
Lock Keys
User Profiles
Phone Settings
Push-to-talk
Prof Pl Exit
3
Menu line Shortcut
key
Info line

10
The Handset
Handset Displays
The top row of the display provides status indicators for various handset
conditions. It is referred to as the status bar.
The middle lines display information about the handset identity, user pro-
file, calls in progress, menu options, and data from telephone.
The bottom row displays softkey labels.
Standby Mode Display
This display shows that there is excellent signal strength, a voicemail mes-
sage is waiting, a text message may be retrieved, the Battery Pack is fully
charged, the extension number assigned to this handset is 555, the date is
July 5
th
, the time is 12:19 p.m., the user profile is Loud, and the default PTT
channel (Avaya 3645 model only) is 1: General. Press
Nav  or  to dis-
play the second set of available softkeys:
Note: In certain facilities, the Logs softkey is absent and the Redl
(Redial) softkey is between the Prof and Spdl softkeys.
Spkr LogsCfg PhBk
User
Date/time
Default
Extension
User
profile
Softkey
labels
John
07-05
1: General
Ext. 555
Doe
12:19p
name
PTT
Profile: Loud
channel
Spdl
Prof

11
The Handset
Feature Menu Display Example
This display is reached by pressing the FCN key. It displays a list of fea-
tures that may be activated while on a call. Available features depend on
the configuration of your communication server. The up/down icons indi-
cate that there are additional menu items. The Exit softkey will take you
back to the active in-call display.
Active in-call Display
This display shows that you are on an active telephone call on line 1. Addi-
tional information may display about the call. The available softkeys allow
you to convert the call to the speakerphone, transfer the call, or place the
call in conference. Press the More softkey for additional call handling
features — placing a call on hold, muting a call, and redialing a number.
Park/Unpark
Forward
Directory
Call
Prof Pl Exit
1
Function Menu
1
Disp
a = [name, etc.]
Spkr Tran Conf More
1
Active line
indicator
Hold ReDlMute More

12
The Handset
Status Bar Indicators
Indicator Function
The signal-strength icon indicates the
strength of the signal and can assist the user
in determining if the handset is moving out of
range.
The letter Aor Breplaces the radio wave
graphic in the signal-strength icon when
band roaming is active to indicate which
802.11 band the handset is currently using.
Missed call icon
The voicemail icon is activated when a new
voicemail message is received—this is
available when the feature is supported by
the phone emulation.
Missed call/Voicemail icon. The space
allocated to the voicemail icon is shared by
the missed call icon. If there is both a missed
call and voicemail, the combined icon will
display.
The battery icon indicates the amount of
charge remaining in the Battery Pack. When
only one level remains, the Battery Pack
needs to be charged.
The speakerphone icon displays when the
speakerphone is active.
The line indicators are associated with
telephone line status and access.
1

13
The Handset
Up and down arrows are displayed when the
menu has additional options above or below.
Left or right arrows are displayed when there
are additional softkeys available and during
editing when the cursor may be moved left or
right.
Telephone ring icon. A regular telephone call
is coming in.
Messaging ring icon. A call is coming in from
a Messaging application.
The PTT ring con. A PTT call is coming in.
The priority PTT ring icon. A call is coming in
on the priority PTT channel. This call will
override any other.
Muted The muted indicator displays after the Mute
softkey has been pressed. It indicates that
the microphone is not transmitting sound.
Press the Mute softkey again to unmute the
microphone.
Locked Locked indicates that the keypad is locked to
prevent accidental activation. Use the Unlk
softkey plus the #key to unlock it.
[No Service message]
If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered area.
Walk back into the covered area. The in-service
tone indicates service is re-established.
Indicator Function

14
The Handset
The download icon indicates that the handset
is downloading code. This icon only appears
while the handset is running the over-the-air
downloader. It appears to the right of the
signal strength icon in the same location as
the voicemail icon.
The download failure icon indicates that the
handset has failed to download code because
the code is incompatible with the handset
hardware. Contact your system administrator
if you see this icon.
Location Service (RTLS) is enabled.
Indicator Function

15
The Handset
Softkey Labels
The bottom row of the handset displays labels associated with the four
softkeys just below it. When a softkey is active, a label appears to describe
its function. Pressing the softkey will activate the feature. When additional
softkeys are available, Nav arrows appear to the left and right of the soft-
key labels. Press Navor to view the additional softkey labels.
These are some of the softkeys you will see.
Label Description Action
Back Go back Returns to the previous menu display.
Call Places a call Dials the selected number in the
Directory option on the Feature Menu
(see page 11).
CAPS
caps
Change case Toggles to allow a change in case
when entering alphabetical text.
Cfg Configure Opens the Config Menu.
Clr Clear Deletes the entry.
Cncl Cancel Returns to the previous menu display
without saving any data that might
have been entered.
Conf Conference Enables a conference call with two
parties on two active lines.
Del Delete In a list: Deletes the highlighted list
entry.
In an editor: Deletes the character to
the left of the cursor.
Done Finished Exits a list when more than one
selection is possible.

16
The Handset
Edit Edit Opens an editing window so you can
change information about an entry in
the phonebook.
Exit Exit Exits out of the menus.
Hold Hold Places a call on hold.
Logs Call Logs Opens the Call Log menu.
More Additional
softkeys
available
Displays additional set or sets of
available softkeys.
Mute Mute Toggles to mute or unmute the
microphone.
No Negative reply Press to reply “No” to a displayed
question.
PhBk Phonebook Opens the phonebook.
Play Play Plays the selected ring tone.
Prof Profile Opens the Profile menu.
ReDl Off-hook Redial Calls the last number dialed (only
available in active mode).
Redl On-hook Redial Where Call Logs are not available,
Redl replaces the Logs softkey. It
opens a list of the 10 most recently
dialed numbers.
Save Save Saves the current entry to the
phonebook.
Label Description Action

17
The Handset
Set Set From the speed dial assignment
display, opens the phonebook listing
for assigning a phonebook entry to a
speed dial key.
Spdl Speed dial Opens the list of speed dial numbers.
Spkr Speakerphone Toggles speakerphone function.
Tran Transfer Enables the transfer of a call to
another party on a second line.
Unlk Unlock keys Press Unlk, then the #key to unlock
a locked keypad.
View View Displays information about an entry in
the phonebook.
Yes Positive reply Press to reply “Yes” to a displayed
question.
Label Description Action

18
Getting Started
Getting Started
Your Avaya 3641/3645 Wireless IP Telephone is designed for full mobility
within the workplace and operates much like a cell phone. It also interfaces
with the telephone system at your workplace and incorporates advanced
telephony features.
Charging Your Handset
The handset’s Battery Pack must be charged for a minimum of two hours
before its first use. See the section Handset Accessories for complete
information about charging your handset.
Indications of Low Battery
The Battery Pack icon on the status line of the display gives you a visual
indication of the amount of charge remaining in the Battery Pack. Addi-
tionally, when the icon shows empty, if the handset is in standby mode,
you will hear a brief, modulated-ring signal and the Battery Low mes-
sage displays. The handset may not be used until charged. If you are in a
call, soft beeps will sound, first slow and then fast, until the handset
becomes unusable. When you first start to hear the beeps, you have two
minutes to end the call or change the Battery Pack.
See the Handset Accessories section for complete information about
chargers.

19
Handset Operation
Handset Operation
Basic Operation
If you want to Then
Remove/replace the
Battery Pack
To remove the Battery Pack:
1. Press down on the latch on the Battery
Pack at the back off the handset.
2. Pull the Battery Pack towards you. The
Battery Pack releases outward.
To replace the Battery Pack:
1. Slide the lip of the Battery Pack into the
bottom of the cavity.
2. Push the top of the Battery Pack until it
snaps into place. You should not have to
force it into the handset.
Turn the handset
on/off
Press and hold END. Two chirps will sound
for On, one for Off.
If you are in a call, hang up first, then turn off
the handset.
Lock/Unlock the
keypad
Lock: Press the Unlk softkey, then #to
unlock the keypad.
Unlock: While in Standby mode, press the Cfg
softkey, then NavOK to manually lock the
keypad.

20
Handset Operation
Select Line 1. Press START and press LINE to display
the first 4 line appearances. Press LINE
again to display any remaining lines.
2. If multiple lines are available, your hand-
set will default to line 1. If a different line
is desired, press LINE and the number
key corresponding to the desired line. You
will hear a dial tone.
Exit the LINE menu by pressing the Exit
softkey, then END.
If you want to Then