Avonic AV-CM22-VCU User manual

Avonic 4K Conference Camera USB3.0
AV-CM22-VCU
www.avonic.com | User Manual | Version 1.11

Disclaimer, Contact, IP Rating and CE Marking
Disclaimer
All text, graphics, photographs, trademarks, logos, artwork and computer code (collectively, “Content”),
including but not limited to the design, structure, selection, coordination, expression, “look and feel” and
arrangement of such Content, contained in this Manual is owned, controlled or licensed by or to Avonic, and is
protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights
and unfair competition laws.
Except as expressly provided in these Terms of Use, no Content of this Manual may be copied, reproduced,
republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way
(including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or
for any commercial enterprise, without the prior written consent of Avonic.
Copyright © 2022 AVONIC All Rights Reserved.
The information contained in this Manual is subject to change without notice.
Contact Info
For any questions or suggestions, contact your reseller or local distributor of Avonic.
Visit the Avonic website www.avonic.com to find your local Avonic distributor or to download the most recent
version of the documentation.
Join Avonic on Social Media
www.Facebook.com/
avonicPTZ
www.LinkedIn.com/company/
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www.twitter.com/
avonic
IP Rating
The IP Rating (ingress protection) for this Product is IP30. This means that the Product has an intrusion
protection against solid objects over 2.5mm, e.g. tools & wires and has no moisture protection.
CE Marking
The Product has a CE Marking. The CE labels are placed at the bottom of the Product and on the packaging.
See the respective figures below:
Figure 1: CE Marking (Product)
Figure 2: CE Marking (Packaging)
User Manual | www.avonic.com ii

EU Declaration of Conformity
The Avonic Declaration of Conformity is in accordance with EN ISO/IEC 17050-1 and generated using the
ProductIP compliance platform.
Table 1: CE Declaration of Conformity
1. Models No: AV-CM22-VCU-B
2. Brand Name: Avonic
3. Product Name: 4K Video Conference Camera USB3.0 & HDMI
4. Manufacturer: Avonic
Exportweg 11a
2645ED Delfgauw
The Netherlands
3. This declaration of conformity is issued under the sole responsibility of the manufacturer
4. The object of the declaration described in point 1 is in conformity with the:
• EC Council Directive 2014/30/EU Electromagnetic Compatibility
• EC Council Directive 2011/65/EU of the EU Parliament and Commission Decision 2005/618/EC
• FCC Rules and Regulations for Information Technology Equipment FCC Part 15 Subpart B Class B
Standards EN 55032: 2015
EN61000-3-2: 2019
EN61000-3-3: 2013+A1:2019
EN55024:2010+A1:2015
6. Signed for and on behalf of Avonic:
Delfgauw, 19th of April 2020
Martijn van Bodegom,
Product Manager
User Manual | www.avonic.com iii

Important Information
Liability
Avonic will NOT be held responsible for any damage or injury caused by unqualified persons carrying out these
tasks, or by not following the instructions in this Manual.
Intended Use and Non-Intended Use
Installation
The following applies to the installation of the camera:
• The installation activities described in this Manual should ONLY be executed by experienced technicians.
• The installation activities should NOT be executed by minors, mentally disabled persons or other persons
not qualified to perform these tasks.
Operation
The following applies to the operation of the camera:
• The operational activities described in this Manual should ONLY be executed by people with enough
technical knowledge to perform the activities in a safe manner.
• This Product is specifically developed for video conferencing / streaming via internet by companies,
institutes and universities. It is NOT meant for private use in the residential area.
• This Product should ONLY be used indoors.
• This Product is NOT a medical device and should NOT be used as a substitute for professional medical
judgment. It is NOT designed or intended for use in the diagnosis of disease or other conditions, or in
the cure, mitigation, treatment, or prevention of any condition or disease. Please consult your healthcare
provider prior to making any decisions related to your health.
Important Precautions
This Product is NOT intended for use where failure of the device could lead to death, personal injury,
or severe environmental damage.
Be sure that you have COMPLETELY READ and UNDERSTOOD ALL information in this Manual before
unpacking, installing and using this Product. Keep the Manual in a safe place for future reference or
download it from www.avonic.com.
Failure to follow the SAFETY NOTES as described in this chapter could result in fire, electric shock,
injury, or damage to this Product or other property.
Power this Product ONLY with the included cable and power adapter. Other adapters may not meet
applicable safety standards, and could pose a risk of death or injury when connected.
Symbols Used in This Manual
Symbol Meaning Description
Danger Not following the instructions associated with this symbol may lead to personal
injury and / or serious damage to the Product.
Electrical Shock Not following the instructions associated with this symbol may lead to life-
threatening situations and / or serious damage to the Product.
User Manual | www.avonic.com iv

Symbol Meaning Description
Important The information associated with this symbol requires special attention.
Information The information associated with symbol refers to a general remark or a
reference to other documentation.
Instruction This symbol refers to one or more user instructions.
Recycling Specific parts of the Product can be re-used.
Acronyms
The following acronyms are used in this Manual:
AWB Aperture White Balance
BLC Black Light Control
CMOS Complementary Metal Oxide Semiconductor
DRC Dynamic Range Compression
EV Exposure Value
HD High Definition
HDMI High-Definition Multimedia Interface
MJPEG Motion-JPEG
NR Noise Reduction
OSD On-Screen Display
PTZ Pan / Tilt / Zoom
SKU Stock Keeping Unit
SNR Signal to Noise Ratio
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Contents
Disclaimer, Contact, IP Rating and CE Marking.......................................................................... ii
EU Declaration of Conformity...................................................................................................iii
Important Information............................................................................................................. iv
Liability.......................................................................................................................... iv
Intended Use and Non-Intended Use.............................................................................. iv
Installation............................................................................................................ iv
Operation..............................................................................................................iv
Important Precautions.................................................................................................... iv
Symbols Used in This Manual......................................................................................... iv
Acronyms........................................................................................................................v
Introduction............................................................................................................................. 8
Purpose of This Manual.................................................................................................. 8
Target Audience..............................................................................................................8
Document Structure........................................................................................................ 8
Safety......................................................................................................................................9
Important Precautions.....................................................................................................9
Intended Use..................................................................................................................9
Handling.........................................................................................................................9
Mounting........................................................................................................................ 9
Ventilation.....................................................................................................................10
Repair...........................................................................................................................10
Power and Adapter....................................................................................................... 10
Atmospheric Conditions................................................................................................. 10
Product Overview...................................................................................................................11
Description....................................................................................................................11
Features....................................................................................................................... 11
Applications...................................................................................................................11
Unpacking..............................................................................................................................12
Package Contents..........................................................................................................12
Handling Precautions.....................................................................................................12
Unpacking the Camera.................................................................................................. 13
Return Procedure.......................................................................................................... 13
Mounting and Installation....................................................................................................... 14
Mounting on a (computer)screen or wall........................................................................14
1. Monitor placement........................................................................................... 14
2. Wall mounted above a screen.......................................................................... 15
3. Mounting below a screen................................................................................. 15
Connecting the Components to the Camera....................................................................16
Operation...............................................................................................................................17
Using the Remote Control............................................................................................. 17
1. Standby Key.................................................................................................... 17
2. Number Key.................................................................................................... 17
3. *Key................................................................................................................18
4. Preset Key.......................................................................................................18
5. Home.............................................................................................................. 18
6. Return Key...................................................................................................... 18
7. Zoom + -........................................................................................................ 18
8. Left/ Right Setting Key.....................................................................................18
9. Focus Key........................................................................................................18
10. Camera IR Selection Key................................................................................ 19
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11. #Key............................................................................................................. 19
12. IR Channel Program Key................................................................................ 19
13. Reset Key...................................................................................................... 19
14. PTZ Control Key.............................................................................................20
15. Menu Key...................................................................................................... 20
16. Backlight Key................................................................................................. 20
17. PTZ Reset Key............................................................................................... 20
Other Key Combinations................................................................................................ 20
OSD Menu.................................................................................................................... 21
First Operation.....................................................................................................22
1. MENU..............................................................................................................22
1.1 EXPOSURE..................................................................................................... 23
1.2 COLOR.......................................................................................................... 24
1.3 IMAGE........................................................................................................... 26
1.4 NOISE REDUCTION........................................................................................ 27
1.5 SETTING........................................................................................................28
1.6 INFORMATION............................................................................................... 29
1.7 RESTORE DEFAULT.........................................................................................29
Maintenance...........................................................................................................................30
Camera Maintenance.....................................................................................................30
Usage Precautions.........................................................................................................30
Transport and Storage............................................................................................................31
Disposal and Recycling........................................................................................................... 32
Troubleshooting......................................................................................................................33
General.........................................................................................................................33
Power Issues................................................................................................................ 33
Image...........................................................................................................................33
No image.............................................................................................................33
Abnormal image...................................................................................................33
Dithering or flickering image.................................................................................33
Color issues......................................................................................................... 33
Autofocus Issues..................................................................................................34
Control......................................................................................................................... 34
IR Remote Controller does not work..................................................................... 34
Appendix A - Dimensions....................................................................................................... 35
Appendix B - CMOS Image Sensor Characteristics....................................................................36
White Flecks................................................................................................................. 36
Aliasing.........................................................................................................................36
Focal Plane................................................................................................................... 36
Flash Band....................................................................................................................36
Flicker...........................................................................................................................36
User Manual | www.avonic.com vii

Introduction
Purpose of This Manual
This Manual describes the safety precautions and the instructions for safe unpackaging, installation, operation,
maintenance and disposal of the Avonic CM22-VCU camera.
In this Manual the Avonic CM22-VCU camera is referred to as the 'Product'.
Target Audience
This Manual is developed for installation technicians who install the Product at client sites, and for IT
professionals who are responsible for operating the Product.
Document Structure
The Manual is subdivided into the following Chapters:
1. Introduction
2. Safety
3. Product Overview
4. Unpacking
5. Mounting and Installation
6. Operation
7. Maintenance
8. Transport and Storage
9. Disposal and Recycling
10.Troubleshooting
Additionally, it contains the following:
•Appendix A - Dimensions
•Appendix B - CMOS Image Sensor Characteristics
User Manual | www.avonic.com 8

Safety
This chapter contains important safety information regarding the unpacking, installation and use of the camera.
Important Precautions
This Product is NOT intended for use where failure of the device could lead to death, personal injury,
or severe environmental damage.
Be sure that you have COMPLETELY READ and UNDERSTOOD ALL information in this Manual before
unpacking, installing and using this Product. Keep the Manual in a safe place for future reference or
download it from www.avonic.com.
Failure to follow the SAFETY NOTES as described in this chapter could result in fire, electric shock,
injury, or damage to this Product or other property.
Power this Product ONLY with the included cable and power adapter. Other adapters may not meet
applicable safety standards, and could pose a risk of death or injury when connected.
Intended Use
See section Intended Use and Non-Intended Use on page iv for details.
Handling
To prevent the risk of injury, take the following precautions when handling this Product:
• Handle the Product with care. It is made of metal, glass, and plastic and has sensitive electronic
components inside.
• The Product can be damaged if dropped, burned, punctured or crushed, or if it comes into contact with
liquid.
• Do not pick up and move the Product unit while a tripod is attached. The fitting may break under the
weight of the tripod, which may result in injury.
• If you suspect any damage to the Product, discontinue its use, as it may cause overheating or injury.
Mounting
To prevent the Product from falling down which may cause injuries:
• Set up this Product on a hard, stable surface or mount it to a wall or (computer) screen.
• ONLY use an Avonic mount for mounting to a wall or (computer) screen.
• Ensure the mounting construction is capable of supporting four times the weight of the Product. (See
'General Specifications > Weight product’ in the Product Datasheet for the exact weight.)
• Use a safety loop or drop protection that prevents the Product from falling if the mounting construction
fails.
• During installation, NEVER install a Product above a person.
• Check the installation at least once a year. An improper mounting could cause the unit to fall off,
resulting in personal injury.
User Manual | www.avonic.com 9

Ventilation
To prevent the risk of life-threatening injury or damage to the Product or other property, caused by electric
shock or fire hazard due to overheating:
• Maintain adequate ventilation by NOT installing or placing the Product unit in a bookcase, built-in cabinet
or any other confined space.
• Ensure that curtains or any other material does NOT obstruct the ventilation.
Repair
Take the following precautions if the Product should be repaired:
• Don’t open this Product and don’t attempt to repair it yourself. Disassembling the Product may damage it
or may cause injury to you.
• If this Product is damaged, malfunctioning, or if it comes into contact with liquid, contact Avonic or an
Avonic Authorized Service Provider.
• Repairs by service providers other than Avonic or an Avonic Authorized Service Provider may not involve
the use of Avonic genuine parts and may affect the safety and functionality of the device. You can find
more information about repairs and service at www.avonic.com.
Power and Adapter
To prevent the risk of life-threatening injury or damage to the Product or other property, caused by electric
shock or fire hazard:
• Power this Product ONLY with the included cable and power adapter. Other adapters may not meet the
applicable safety standards. They could pose a risk of death or injury when connected.
• Do NOT use damaged cables.
• Do NOT power the Product in a moist / wet environment.
• Before you power the Product, ensure the cable is fully inserted into the power adapter.
• Plug the power adapter directly into a power outlet.
• Do NOT use the power adapter at a moist / wet location.
• Do NOT connect or disconnect the power adapter with wet hands.
• Keep the Product, cable, and power adapter in a dry and well-ventilated area when in use.
• Stop using the power adapter and any cables if any of the following conditions exist:
• The power adapter plug or prongs are damaged.
• The cable becomes frayed or otherwise damaged.
• The power adapter is exposed to excessive moisture, or liquid is spilled into it.
• The power adapter has been dropped, and its enclosure is damaged.
Atmospheric Conditions
To prevent the risk of injury or damage to the Product or other property caused by a potentially explosive
atmosphere:
• Do NOT use this Product in an area with a potentially explosive atmosphere, such as areas where the air
contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders),
may be hazardous.
• Exposing this Product to environments having high concentrations of industrial chemicals, including near
evaporating liquified gasses such as helium, may damage or impair this Product functionality.
• Obey all signs and instructions.
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Product Overview
Description
The Avonic CM22-VCU boasts a 4K, wide angle lens up to 120 degrees FOV that makes sure you can capture
all attendees. It’s Smart automatic and fully user configurable modes guarantee crystal clear video even under
the most challenging light conditions. Built in user configurable dual microphones allow for easy audio capture.
A true integration product with a discrete design and mount developed for PRO-AV installations. It can be
easily mounted either on top of or below a screen for optimal line of sight during a meeting. The mount can be
used in combination with modern thin-bezel screens.
Designed to last the CM22-VCU comes with 3 year warranty.
Features
The Avonic CM22-VCU camera has the following features:
Lens Fixed focus lens with 120° Horizontal FOV
Crystal Clear Image 4K Progressive CMOS sensor 2160P UltraHD
Output HDMI and USB3.0 up to 4K30 or 1080p30 when using USB 2.0
Audio Built in noise cancelling microphones with 4 meter pick up range
Control Control the camera via any UVC based video conference application or the included
IR remote control
Presets 10 User definable presets with Digital Pan Tilt and Zoom including start-up preset
Mount The CM22 comes with an included detachable integration mount with the ability to
secure and mount the camera above or below a screen
Applications
• Huddle Rooms • Desktop Video Conferencing
• Telemedicine • Small and Medium Size meeting rooms
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Unpacking
This describes the contents of a complete Product package, and instructions for safe unpacking and (if
necessary) Product return.
It is subdivided into the following sections:
1. Package Contents
2. Handling Precautions
3. Unpacking the Camera
4. Return Procedure
Package Contents
The following tables contains an overview of the package contents of the Product.
No. Quantity Description Avonic SKU
1 1 pc CM22 Camera AV-CM22-VCU
2 4 pc USB Power Adaptor (EU, UK, US, AUS) AV-CM20-PSU
3 1 pc Remote Control CM-RC
4 1 pc USB 3.0 Cable AV-USB30-AB
Each item is visualized below and referenced by the associated number in the table above:
Figure 3: Package Contents
Handling Precautions
Always take the camera by its base and do not touch the lens. See below.
Figure 4: Handling Precautions
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Unpacking the Camera
Execute the following steps to unpack the camera and associated components:
1. Open the box.
2. Verify that the contents of the box exactly matches the items as described in Package Contents on page
12. If this is NOT the case, contact Avonic and stop here.
The camera should be in placed in the box as follows:
Camera in the box Foam on top
3. Take the camera out of the box. Be sure to follow the Handling Precautions on page 12 while doing so.
4. Install the camera following the steps as described in the chapter Mounting and Installation on page 14
Return Procedure
If, for any reason, you have to return the camera to Avonic, Execute the following steps:
1. Place the camera back in its protective foam with the lens up in the box! Put the covering foam
on top. See pictures above.
2. Place the camera with all of its components in the box.
3. Verify that the contents of the box exactly matches the items as described in Package Contents.
4. Contact Avonic for the Return Procedure.
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Mounting and Installation
This chapter describes the steps you have to perform to mount and install the Product in a correct and safe
manner.
These steps are subdivided into the following groups, each of which is described in a separate section:
1. Mounting on a (computer)screen or wall
2. Connecting the Components to the Camera
Take the following precautions to prevent the Product from falling down which may cause injuries:
• Set up this Product on a hard, stable surface, or mount it to a wall or (computer) screen.
• ONLY use an Avonic mount for mounting to a wall or (computer) screen.
• Ensure the mounting construction is capable of supporting four times the weight of the Product. (See
'General Specifications > Weight product’ in the Product Datasheet for the exact weight.)
• Use a safety loop or drop protection that prevents the Product from falling if the mounting construction
fails.
• During mounting and installation, NEVER install a Product above a person.
• Check the installation at least once a year. An improper mounting could cause the unit to fall off,
resulting in personal injury.
Mounting on a (computer)screen or wall
The CM22 comes with a detachable integration mount with multiple placement options:
1. Monitor placement
To place the CM22 to a monitor, follow these instructions:
1. Place the camera at the top of your screen.
2. Pull the base of the camera backwards.
3. Open the feet of the camera (picture below at the left), or place it in horizontal position (picture below at
the right).
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2. Wall mounted above a screen
Follow the instructions below to place the camera to a wall:
1. Place the camera at the top of your monitor. The base must be in horizontal position (see the picture at the
left below).
2. Pull the cameras feet to the wall. (see the picture at the right below).
The minimum (depending on connector type used) and maximum depth are indicated. Due to the dual
articulated sliding mount design, there are numerous variations to make.
3. Mounting below a screen
Follow the instructions below to place the camera at the bottom of your monitor:
1. Place the camera at the bottom of your monitor. Make sure the base is in horizontal position. (see the
picture at the left below).
2. Pull the feet of the camera to the wall. (see the picture at the right below).
The minimum (depending on connector type used) and maximum depth are indicated. Due to the dual
articulated sliding mount design, there are numerous variations to make.
User Manual | www.avonic.com 15

Connecting the Components to the Camera
Execute the following steps to connect the components to the camera:
1. Connect all provided components (see Package Contents) to the ports at the rear of the camera. The figure
below shows the applicable ports.
1. HDMI Output
2. USB 3.0 Connector
2. If you have connected all the provided components to the camera (and your computer), start a third party
camera app (like windows camera app for example).
3. Select under "Video settings" the CM22-VCU camera. This camera is displayed as "HD Camera". Do the
same under "Audio Settings".
You will now see the image from the CM22-VCU.
The current IR-channel setting and IP Address of the camera are displayed on the OSD Menu. From this point
onwards, the user can start controlling the camera.
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Operation
1. Using the Remote Control
2. Other Key Combinations
3. OSD Menu
Using the Remote Control
The Product is provided with an IR Remote Control for full control of the camera and use of the OSD menu.
Figure 5: Remote Control
The various options (1 to 17) are described below.
1. Standby Key
This button has no function with this camera.
2. Number Key
Call preset PTZ position.
Press the number [0-9] of the desired preset and the camera will respond accordingly (See 13. Reset
Key on how to set & clear presets).
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3. *Key
Call preset PTZ position.
Up to 4 different cameras can be controlled with one IR remote Control. You can use the camera select
buttons [1,2,3,4] to select the IR channel that the remote control is using. The default camera IR channel is 1.
4. Preset Key
A preset is a specific position of a camera that you save in the camera. A preset is assigned to a number from
0-9. To delete a preset see 13. Reset Key.
1. To set a preset, first point the camera in a specific directing and a specific zoom position.
2. Assign the position to a number with the button Set Preset.
3. You can call the preset by pressing one of the numbers 0-9 on the remote control.
Set Preset: [SET PRESET] → [<number>]
Call Preset: [<number>]
If the position preset '0' has been stored, this position will be called after initialization.
Since the camera has no output for a serial or IP connection, it is not possible to make presets
of 10 and higher.
5. Home
1. Press the HOME key to let the image from the camera return to the "center" position.
2. Or press the HOME key when you are in the OSD menu to "Enter" a sub-menu.
6. Return Key
Return back tot the previous level of the OSD menu.
7. Zoom + -
Zoom the camera with these buttons.
8. Left/ Right Setting Key
This button has no function with this camera.
9. Focus Key
Set the camera to 'auto focus' or 'manual focus'.
If the camera is configured to 'auto focus', the buttons [Focus + -] are disabled.
If the camera is in 'manual focus' and the Zoom buttons are used, the camera automatically switches
to 'auto focus'.
Manual Focus:
1. Push the button [manual focus] first before using the focus buttons.
2. Focus the camera with the [+] and [–] button.
If the camera does not respond, check if the camera is set to auto-focus.
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10. Camera IR Selection Key
Up to 4 different cameras can be controlled with one IR remote Control. You can use the camera select
buttons [1,2,3,4] to select the IR channel that the remote control is using. The default camera IR channel is 1.
1. To control a camera on first use, select camera 1 (IR channel 1) on the remote control.
2. To control a second camera, you first need to change the IR channel stored in the camera from 1
to 2. Then do the following:
a. First turn off the other cameras in the room you don’t want to change, to prevent that other
cameras also get changed accidentally.
b. Select camera 1 on the remote control, because the camera is still configured to listen to IR
channel 1.
c. Press [*]→[#]→[F2] to change the IR channel inside the camera to IR channel 2. The
camera will confirm this on the screen.
d. Select camera 2 on the remote control to control this camera.
Key Combinations: (Default IR address is 1)
[*]→[#]→[F1] Camera Address No. 1
[*]→[#]→[F2] Camera Address No. 2
[*]→[#]→[F3] Camera Address No. 3
[*]→[#]→[F4] Camera Address No. 4
The Function buttons F1, F2, F3 and F4 are the colored buttons on the remote.
Figure 6: Function Buttons on Remote
11. #Key
Use this key in combination with other keys.
12. IR Channel Program Key
Used to configure the IR channel of the camera. See "10. IR Camera Selection Key" above for
instructions.
13. Reset Key
This key deletes a preset, so you can use this key again to make a new preset.
1. To delete a preset, press Clear Preset and after that the number of the preset that you want to
delete.
Clear Preset: [CLEAR PRESET] → [<number>]
As is mentioned under Preset Key, you can make and delete presets between 0-9, since the
camera has no output for a serial or IP connection needed to make and delete presets of 10
and higher.
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14. PTZ Control Key
1. Zoom in first with the camera before you can start using the PTZ Control Keys. See "7. Zoom +-".
2. Move the image with the up/down/left/right keys (PTZ Control Keys).
15. Menu Key
1. Use the Menu button to open the On Screen Display (OSD) menu. This menu is visible on the
USB3.0 and HDMI output.
2. If the menu is not in English, press [*]→[#]→[4] to change the Menu language into English.
16. Backlight Key
You can press the backlight key to enable the backlight function if there is strong illumination behind the filmed
subject. In that case the backlight function will ignore the bright background and will adjust its exposure on
the dark parts of the picture, including the subject. In other cases the backlight function is not needed. See
also Mode: Full Auto > Backlight for more information.
17. PTZ Reset Key
This button has no function with this camera.
Other Key Combinations
The following key combinations on the Remote Controller have specific functions. These are:
Combination Function
[*] → [#] → [1] OSD menu default English
[*] → [#] → [4 1080P@30fps default HDMI resolution
[*] → [#] → [5] Disable microphone, setting is persistent even after power cycle
[*] → [#] → [6] Factory default
[*] → [#] → [7] 1080P@60fps default resolution
[*] → [#] → [9] Enable microphone, setting is persistent even after power cycle
Contact Avonic for latest firmware [email protected]
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