AXIOMTEK IPC960A Series User manual

IPC960A series
IPC962A series
IPC964A series
Industrial Computers
User’s Manual

ii
Disclaimers
This manual has been carefully checked and believed to contain accurate information. Axiomtek Co., Ltd.
assumes no responsibility for any infringements of patents or any third party’s rights, and any liability
arising from such use.
Axiomtek does not warrant or assume any legal liability or responsibility for the accuracy, completeness
or usefulness of any information in this document. Axiomtek does not make any commitment to update
the information in this manual.
Axiomtek reserves the right to change or revise this document and/or product at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Axiomtek Co., Ltd.
©Copyright 2023 Axiomtek Co., Ltd.
All Rights Reserved
July 2023, Version A1
Printed in Taiwan

iii
Safety Precautions
Before getting started, please read the following important safety precautions.
1. The IPC960A/IPC962A/IPC964A Series does not come equipped with an operating system. An
operating system must be loaded first before installing any software into the computer.
2. Be sure to ground yourself to prevent static charge when installing the internal components. Use
a grounding wrist strap and place all electronic components in any static-shielded devices. Most
electronic components are sensitive to static electrical charge.
3. Disconnect the power cord from the IPC960A/IPC962A/IPC964A Series before making any
installation. Be sure both the system and the external devices are turned OFF. A sudden surge
of power could ruin sensitive components. Make sure the IPC960A/IPC962A/IPC964A Series is
properly grounded.
4. Make sure the voltage of the power source is correct before connecting the equipment to the
power outlet.
5. Turn OFF the system power before cleaning. Clean the system using a cloth only. Do not spray
any liquid cleaner directly onto the screen.
6. Do not leave this equipment in an uncontrolled environment where the storage temperature is
below -20℃or above 80℃. It may damage the equipment.
7. Do not open the system’s back cover. If opening the cover for maintenance is a must, only a
trained technician is allowed to do so. Integrated circuits on computer boards are sensitive to
static electricity. To avoid damaging chips from electrostatic discharge, observe the following
precautions:
◼Before handling a board or integrated circuit, touch an unpainted portion of the system
unit chassis for a few seconds. This will help to discharge any static electricity on your
body.
◼When handling boards and components, wear a grounding wrist strap, available from
most electronic component stores.

iv
Classification
1. Degree of production against electric shock: not classified
2. Degree of protection against the ingress of water: none
3. Equipment not suitable for use in the presence of a flammable anesthetic mixture with air or with
oxygen or nitrous oxide.
4. Mode of operation: Continuous
5. Type of protection against electric shock: Class I equipment
General Cleaning Tips
You may need the following precautions before you begin to clean the computer. When you clean any
single part or component for the computer, please read and understand the details below fully.
When you need to clean the device, please rub it with a piece of dry cloth.
1. Be cautious of the tiny removable components when you use a vacuum cleaner to absorb the dirt
on the floor.
2. Turn the system off before you start to clean up the component or computer.
3. Never drop the components inside the computer or get circuit board damp or wet.
4. Be cautious of all kinds of cleaning solvents or chemicals when you use it for the sake of cleaning.
Some individuals may be allergic to the ingredients.
5. Try not to put any food, drink or cigarette around the computer.

v
Cleaning Tools
Although many companies have created products to help improve the process of cleaning your computer
and peripherals users can also use household items to clean their computers and peripherals. Below is a
listing of items you may need or want to use while cleaning your computer or computer peripherals.
Keep in mind that some components in your computer may require designated products for cleaning. If
this is the case it will be mentioned in the cleaning instructions.
⚫Cloth: A piece of cloth is the best tool to use when rubbing up a component. Although paper
towels or tissues can be used on most hardware as well, we still recommend you to rub it with a
piece of cloth.
⚫Water or rubbing alcohol: You may moisten a piece of cloth a bit with some water or rubbing
alcohol and rub it on the computer. Unknown solvents may be harmful to the plastics parts.
⚫Vacuum cleaner: Vacuuming the dust, dirt, hair, cigarette particles, and other particles out of a
computer can be one of the best methods of cleaning a computer. Over time these items can
restrict the airflow in a computer and cause circuitry to corrode.
⚫Cotton swabs: Cotton swabs moistened with rubbing alcohol or water are excellent tools for
wiping hard to reach areas in your keyboard, mouse, and other locations.
⚫Foam swabs: Whenever possible it is better to use lint free swabs such as foam swabs.
Note: It is strongly recommended that you should shut down the system before you start to
clean any single components.
Note: Please check the temperature of system surface before maintenance.
Please follow the steps below:
1.Close all application programs;
2.Close operating software;
3.Turn off power switch;
4.Remove all device;
5.Pull out the power cable.

vi
Scrap Computer Recycling
Please inform the nearest Axiomtek distributor as soon as possible for suitable solutions in case
computers require maintenance or repair; or for recycling in case computers are out of order or no longer
in use.
Trademark Acknowledgments
Axiomtek is a trademark of Axiomtek Co., Ltd.
Intel® and Pentium® are registered trademarks of Intel Corporation.
Windows 10 64-bit, Windows 10 IoT Enterprise 64-bit, Windows 11 64-bit, are trademarks of Microsoft
Corporation.
Other brand names and trademarks are the properties and registered brands of their respective owners.

vii
Table of Contents
Safety Precautions................................................................................................ iii
Classification......................................................................................................... iv
General Cleaning Tips .......................................................................................... iv
Cleaning Tools .......................................................................................................v
Scrap Computer Recycling................................................................................... vi
SECTION 1 INTRODUCTION.........................................................................1
1.1 General Description...........................................................................1
1.2 System Specifications....................................................................... 2
1.2.1 System Features..............................................................................................2
1.2.2 CPU Level.........................................................................................................2
1.2.3 Specification ....................................................................................................3
1.2.4 Operating Temperature...................................................................................6
1.2.5 Certification......................................................................................................6
1.3 System Dimensions...........................................................................7
1.4 System Outlets................................................................................... 9
1.5 Packing List...................................................................................... 12
1.6 M/B Block Diagram ..........................................................................13
1.7 Jumper Settings............................................................................... 14
1.7.1 Restore BIOS Optimal Defaults (SW2).........................................................14
1.8 Connectors....................................................................................... 15
1.8.1 MINI Card Slot (CN7)......................................................................................17
1.8.2 LAN+USB3.2 (CN8, CN9)...............................................................................18
1.8.3 DVI-D Connector (DVI1).................................................................................20
1.8.4 DP++ connector (CN2)...................................................................................21
1.8.5 HDMI Connector (CN1)..................................................................................21
1.8.6 USB 3.2 connector (H610E Only support USB2.0) (CN6) ..........................22
1.8.7 Audio Connector (CN4).................................................................................23
1.8.8 DC-in Phoenix Power Connector (CN13).....................................................23
1.8.9 COM Port Connector (COM1 ) ......................................................................24
1.8.10 M.2 2280 Key M NVMe SSD (CN5)................................................................24
1.8.11 SATA Power Connector (SATAPWR1~2)....................................................26
1.8.12 SATA Connector (SATA1~SATA2) ..............................................................26
1.8.13 Power On/OFF Button & LED (SW2)............................................................27
1.8.14 Extended control Connector (CN12) ...........................................................28
1.8.15 MIO530 Module Kit, M.2 Key B+M.2 Key E (IPC964A Only).......................29
1.8.16 Flexible IO - AX93511....................................................................................31
1.8.17 Flexible IO - AX93512....................................................................................32
1.8.18 Flexible IO –AX93516 ...................................................................................36
1.8.19 Flexible IO –AX93519 ...................................................................................37
1.8.20 Flexible IO –MIO160......................................................................................39
1.8.21 Riser card –EIO121, EIO122, EIO141, EIO142............................................40
SECTION 2 HARDWARE INSTALLATION .................................................43
2.1 Installing the Processor ..................................................................43
2.2 Procedure of Installation................................................................44
2.3 Installing the Memory Module......................................................... 45
2.4 Installing the Hard Disk Drive ......................................................... 46
2.5 Installing the extension I/O module................................................47
2.6 Installing the Fan Module................................................................50

viii
2.7 Installing PCI or PCIe Card.............................................................. 51
2.7.1 Installing PCI or PCIe card............................................................................51
2.7.2 The limitation of an add-on card..................................................................54
2.8 Installing the Mini Card Module ......................................................61
2.9 Installing the 5G Wireless Module ..................................................62
2.10 Installing the M.2 key E Wireless Module.......................................64
2.11 Installing the NVMe SSD Module .................................................... 65
2.12 Mounting........................................................................................... 67
SECTION 3 AMI BIOS UTILITY...................................................................71
3.1 Starting............................................................................................. 71
3.2 Navigation Keys...............................................................................72
3.3 Main Menu ........................................................................................73
3.4 Advanced.......................................................................................... 74
3.5 Chipset Menu ...................................................................................92
3.6 Security Menu................................................................................ 101
3.7 Boot Menu ...................................................................................... 103
3.8 Save & Exit Menu........................................................................... 104
APPENDIX A WATCHDOG TIMER ...........................................................107
A.1 About Watchdog Timer.................................................................. 107
A.2 Sample Program ............................................................................ 107
APPENDIX B WAKE on LAN ....................................................................111
How to Set up Wake on LAN......................................................................... 111
APPENDIX D HDD HOT-SWAPPABLE.....................................................117
Removing Hot-Swappable storage............................................................... 118

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 1
SECTION 1
INTRODUCTION
This chapter contains general information and detailed specifications of theIPC960A/IPC962A/IPC964A
Series. Chapter 1 includes the following sections:
◼General Description
◼System Specifications
◼Dimensions
◼I/O Outlets
◼Jumper Settings
◼Connectors
◼Package List
1.1 General Description
The IPC960A, IPC962A and IPC964A are fanless systems with an optional fan module that can support
LGA1700 socket for Intel® 12th generation Core™i7/i5/i3 processors. The IPC960A/IPC962A/IPC964A
are also built with a rugged design that makes the system suitable for the most endurable operation.
For operation systems, the IPC960A/IPC962A/IPC964A series not only supports Windows® 11 64-bit,
Windows® 10 64-bit and Ubuntu, but also supports embedded OS.
The IPC960A/IPC962A/IPC964A Series supports two hard-drive bays to make it easy for customers to
install and maintain the system.

IPC960A/IPC962A/IPC964A Series User’s Manual
2Introduction
1.2 System Specifications
1.2.1 System Features
⚫Compact front IO design
⚫Optional extension system IO module
⚫Optional 5G network (Q670)
⚫Intelligent power management (Iignition, USB power on/off control)
⚫Supports Intel VMD (Intel® RAID)
1.2.2 CPU Level
⚫Socket LGA1700 for 12th Generation Intel® CoreTM i7/i5/i3 processors, up to 65W
⚫Below is a list of supported CPUs.
Generation
Proc No
WATT
Performance-
core base
frequency
Efficient-core
base frequency
Alder Lake
i9-12900E
65W
2.3 GHz
1.7 GHz
Alder Lake
i9-12900TE
35W
1.1 GHz
1.0 GHz
Alder Lake
i7-12700E
65W
2.1 GHz
1.6 GHz
Alder Lake
i7-12700TE
35W
1.4 GHz
1.0 GHz
Alder Lake
i5-12500E
65W
2.9 GHz
Alder Lake
i5-12500TE
35W
1.9 GHz
Alder Lake
i3-12100E
60W
3.2 GHz
Alder Lake
i3-12100TE
35W
2.1 GHz
Alder Lake
G7400E
46W
3.6 GHz
Alder Lake
G7400TE
35W
3.0 GHz
Alder Lake
G6900E
46W
3.0 GHz
Alder Lake
G6900TE
35W
2.4 GHz

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 3
1.2.3 Specification
IPC960A
IPC962A
IPC960A
IPC962A
IPC964A
System chipset
H610E
H610E
Q670E
Q670E
Q670E
BIOS
AMI BIOS with Smart View and Customer CMOS Backup
System memory
2x DDR5 4800/4000 un-buffered SO-DIMM, max up to 64GB
Ethernet
1 x 2.5GbE Intel i226V
1 x 1GbE Intel i219LM (w/ Intel AMT)
Serial
1 x RS232/422/485 (default RS232) COM1
USB
2 x USB3.2 Gen2x1(10G)
2 x USB3.2 Gen1x1(5G)
2 x USB2.0
6 x USB3.2 Gen2x1 (10G)
1 x USB2.0 (internal, type A, up to 30mm)
Display
1 x DVI-D with 1920 x 1200 resolution supported
1 x HDMI with 4096 x 2304 resolution supported
1 x DP++ with 4096 x 2304 resolution supported
Audio
1 x 3.5mm jack for Line out and Mic-in
TPM
1 x TPM 2.0 on board
Extension system I/O
module (optional)
AX93511, AX93512, AX93516, AX93519, MIO160
Riser card
N/A
EIO121
EIO122
N/A
EIO121
EIO122
EIO141
EIO142
Expansions
1 x mPCIe socket w/ SIM
slot
1 x mPCIe socket w/ SIM slot
1 x M.2 key E 2230 + 1 x M.2 key B 3052 w/
SIM slot (optional)
Storage
1 x 2.5” HDD/SSD tray w/ Inte VMD supported (7/9.5/15mm height)
1 x M.2 key M 2280 socket (PCIe x4 Gen4)
System indicator
1 x HDD/SSD access LED
3 x user’s LED
Power input
Power input 18 to 36 VDC
1 x switch for ower on/off with LED (default ATX)
1 x 4-pin Terminal Block for DC input
1 x 4-pin Terminal Block for ignition control, remote power and remote
LED
Inrush current
+24V/10.8A
Power rating
24Vdc, 6A
24Vdc, 11A
24Vdc, 6A
24Vdc, 11A
24Vdc,
13.5A
Storage temperature
-20℃-80℃
Humidity
10%-90% (non-condensing)

IPC960A/IPC962A/IPC964A Series User’s Manual
4Introduction
Dimensions
83.5x192x26
0
mm
170x192x26
0
mm
83.5x192x260
mm
170x192x260
mm
205x192x26
0
mm
Note: Since Gen. 2 SSD with JMicron controller has a compatibility issue with Intel PCH,
it is strongly recommended to use Gen. 3 SSD on system.
Note: Please fix the system power input in 24Vdc when plugging an add-on card.
Extension system I/O module
➢AX93511 4 x RS-232/422/485 module (default RS-232)
➢AX93512 2 x RS-232/422/485 w/ isolated 1.5KVDC and 8-in/8-out isolated 1.5KVDC DIO
➢AX93516 4 x RS232/422/485 w/isolated 2KVDC module
➢AX93519 2 x RS232/422/485 + 1 G.E. LAN (I210-AT) + 2 USB3.2 Gen1x1 (5G) (Q670E)
AX93519 2 x RS232/422/485 + 1 G.E. LAN (I210-AT) + 2 USB2.0 (H610E)
➢MIO160 6 x Serial port (4-wire RS232: TXD/RXD/RTS/CTS)/422/485 isolated 1.5kVDC
& 2 CAN bus with isolated 1.5kVDC module(supports the CAN 2.0A and CAN2.0B
protocol specification)
Note: The RS-485 auto flow control only supports below formats to communicate data:
➢8 data bits + 1 stop bit
➢8 data bits + 1 parity bit + 1 stop bit
➢8 data bits + 1 parity bit + 2 stop bits
➢8 data bits + 2 stop bits
➢7 data bits + 1 parity bit (even or odd) + 2 stop bits
Riser card
➢EIO121: 1 PCIe x 16 Gen4 + I PCIe x8 (x4 signal) Gen4
1 USB2.0 type A 180D
2 Fan connector
2 8-pin power connector
1 4-pin power connector
➢EIO122: 1 PCIe x 16 Gen4 + I PCI
1 USB2.0 type A 180D
2 Fan connector
2 8-pin power connector
1 4-pin power connector

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 5
➢EIO141: 1 PCIe x 16 Gen4 + I PCIe x8 Gen3(x4 signal) + 2 PCIe x4 Gen4 (open ended
connector)
1 USB2.0 type A 180D
1 Fan connector
2 8-pin power connector
1 4-pin power connector
➢EIO142: 1 PCIe x 16 Gen4 + I PCIe x4 Gen4 (open ended connector) + 2 PCI
1 USB2.0 type A 180D
1 Fan connector
2 8-pin power connector
1 4-pin power connector
Note: The maximum power rating for expansion slots at 70℃cannot exceed the following
value:
The maximum loading of +3.3V+5V+12V+24V<350W
Note: 12V maximum loading for 2 x 8-pin connectors (ATX2-3) are 8.33A(200W).
Note: 24V maximum loading for 1 x 4-pin connector (ATX1) is 5A(120W).
Note: The system power rating may thus be changed base on differing combinations of
attached devices.

IPC960A/IPC962A/IPC964A Series User’s Manual
6Introduction
1.2.4 Operating Temperature
Generation
Proc No
WATT
Operating
Temperature
(0.7 m/s air flow)
Performance-
core base
frequency
Efficient-core
base
frequency
Alder Lake
i9-12900E
65W
-20℃-50℃
2.3 GHz
1.7 GHz
Alder Lake
i9-12900TE
35W
-20℃-60℃
1.1 GHz
1.0 GHz
Alder Lake
i7-12700E
65W
-20℃-50℃
2.1 GHz
1.6 GHz
Alder Lake
i7-12700TE
35W
-20℃-60℃
1.4 GHz
1.0 GHz
Alder Lake
i5-12500E
65W
-20℃-50℃
2.9 GHz
Alder Lake
i5-12500TE
35W
-20℃-60℃
1.9 GHz
Alder Lake
i3-12100E
60W
-20℃-50℃
3.2 GHz
Alder Lake
i3-12100TE
35W
-20℃-60℃
2.1 GHz
Alder Lake
G7400E
46W
-20℃-50℃
3.6 GHz
Alder Lake
G7400TE
35W
-20℃-60℃
3.0 GHz
Alder Lake
G6900E
46W
-20℃-50℃
3.0 GHz
Alder Lake
G6900TE
35W
-20℃-60℃
2.4 GHz
Note: The IPC system may cause CPU frequency hopping when operating in an extremely
high temperature environment, and thermal throttling may occur when the system
remains in full loading conditions.
Note: The performance of the system might be adversely affected when operating at a
temperature above the system’s limitation or with an unrecommended processor.
Note: If the operating temperature is above 35°C, it is recommended to use a wide
temperature SSD on the device.
1.2.5 Certification
⚫CE(EN 61000-6-4, EN 61000-6-2)
⚫FCC
Note: All specifications and images are subject to change without notice.

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 7
1.3 System Dimensions
The following diagrams show you dimensions and outlines of theIPC960A/IPC962A/IPC964A Series.
IPC960A

IPC960A/IPC962A/IPC964A Series User’s Manual
8Introduction
IPC962A
IPC964A

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 9
1.4 System Outlets
The following figures show locations of the IPC960A series system outlets.

IPC960A/IPC962A/IPC964A Series User’s Manual
10 Introduction

IPC960A/IPC962A/IPC964A Series User’s Manual
Introduction 11
Mark
Description
1
DVI-D with 1920 x 1200 resolution
2
RS232/422/485 (default RS232) COM1
3
1GbE Intel i219LM (w/ Intel AMT
4
2.5GbE Intel i226V
5
4-pin Terminal Block for ignition control, remote power and remote LED
6
2 x 2.5” HDD/SSD tray
7
1 x HDD/SSD access LED
3 x user’s LED
8
Switch for ower on/off with LED (default ATX)
9
HDMI with 4096 x 2304 resolution
10
DP++ with 4096 x 2304 resolution
11
3.5mm jack for Mic-in and Line-out
12
2 x USB2.0(H610E) or 2 x USB3.2 Gen2x1 10G (Q670E)
13
2 x USB3.2 Gen2x1 10G
14
Extension system IO window for AX93511, AX93512, AX93516, AX93519 and
MIO160
15
4-pin Terminal Block for DC input
16
Expansion slots for EIO121 or EIO122 (riser card)
17
Expansion slots for EIO141 or EIO142 (riser card)

IPC960A/IPC962A/IPC964A Series User’s Manual
12 Introduction
1.5 Packing List
The package bundled with yourIPC960A/IPC962A/IPC964A Series should contain the following items:
⚫IPC960A/IPC962A/IPC964A Series unit x 1
⚫Screw pack x 1
⚫Foot pad x 4
⚫CPU grease x 1
⚫Terminal block x 2
⚫Holder bracket kit x 1 (for IPC962A/IPC964A)
If you cannot find this package or any items are missing, please contact Axiomtek distributors immediately.