BEMIS S5000E 000 User manual

OWNER’S MANUAL
SANCTUARY
5000

2

3
TABLE OF CONTENTS
PRODUCT INFORMATION
Functions & Settings...................................................4
Parts.........................................................................................8
Diagram................................................................................9
Product Information................................................10
PRODUCT INSTALLATION
Seat Installation............................................................11
Water Connection......................................................12
Remote Installation...................................................13
Installing & Replacing Battery Box...............14
Testing..................................................................................15
PRODUCT OPERATION
How To Use......................................................................17
Maintenance..................................................................21
Specifications................................................................23
Warnings & Safety......................................................24
Troubleshooting..........................................................30
WARRANTY
Warranty............................................................................34

4
FUNCTIONS & SETTINGS
OPEN/CLOSE LID
Press to open or close the lid.
OPEN/CLOSE SEAT
Press to open or close the seat.
SOUND ON/OFF
Press to turn the beeping sound
on/off.

5
FLUSH
Activates flush. The seat must be unoccupied.
FRONT
Press to activate the oscillating front wash.
Press again to turn off oscillation.
REAR
Press to activate the oscillating rear wash.
Press again to turn off oscillation.
STOP
Press to stop any operations.
DRYER
Press to activate the warm air dryer.
AIR TEMP | WATER TEMP. | SEAT TEMP.
Press the corresponding buttons to adjust the temperature
settings on each feature.
•Low - Blue
•Medium - Purple
•High - Red

6
FUNCTIONS & SETTINGS (CONT.)
DYNAMIC STREAM
Press during a wash to quickly alternate between
hot and cold water. This feature assists in stimulating bowel movements.
NIGHT LIGHT
Press to turn the night light on/off.
NOZZLE CLEAN
Press to extend the nozzle for manual cleaning.
This feature can only be activated when the seat is not occupied.
WATER PRESSURE
The water pressure starts off low. Press the + or - buttons to adjust the
water pressure accordingly.
NOZZLE POSITION
Press the arrow keys to adjust the position of the nozzle accordingly.

7
ULTRAVIOLET STERILIZATION
This feature automatically activates after a wash cycle. The seat cannot
be used during this time. This feature can only be activated when the seat
is not occupied.
POWER/STOP BUTTON
Short press to power on or long press to enter standby mode.
Short press while powered on to stop any operations.
•When the power button is red, it is ready to use.

8
PARTS
Intelligent Toilet
Wax Ring (1pc)
T-Valve with
conversion nut
CR2032 Button
Battery (2pc)
Required Tools
Drill (Dia. 0.24in)
Marking Pen 0.91-0.98in
(Spanner model varies
for different pipes)
Screwdriver Measuring Tape
Silicone Gun Teflon Tape Knife
2 Water Supply
Hoses
Floor flange (1pc)
Washer (8pcs)
Hexagon bolt (4pcs)
Remote Control
(holder 1pc,
screw 2pc)
Floor
installation
template

9
DIAGRAM
Warm Air Dryer
Nozzle
Heated Seat
Toilet Base
Kick Control
Lid
Hose
Water Supply Valve
T-Valve
Power Cord
Side Buttons

10
PRODUCT INFORMATION
Side View Front View Top View
Unit: Inches
Check Your Water Supply
The lowest acceptable water pressure is 0.14 MPa. The highest
acceptable water pressure is 0.75MPa. The toilet cannot reach full
cleaning functionality if the water pressure cannot reach 0.14MPa.

11
SEAT INSTALLATION
1. Open the box right side
up. Remove the accessories
first, then remove the unit
from the top as shown in
the diagrams above.
4. Place the wax ring and toilet
base and position the wax
ring on the flange. Remove
the access covers and cap
from the water inlet on the
back of the toilet. Align the
toilet over the flange and
bolts. Carefully lower the
toilet into the flange.
5. Secure the toilet base. Press
down evenly on the toilet
to set the wax ring. Install a
washer and nut onto each
bolt. Hand tighten the nuts.
Use a wrench to tighten the
nuts one quarter turn beyond
hand tight.
2. Prepare for installation by
removing the existing toilet
and cleaning the area near
the flange.
3. Place the installation guide
over the flange and mark
the perimeter with a
temporary marker.

12
WATER CONNECTION
1. Attach the toilet hose to the
T-valve and Sanctuary 5000.
2. Attach the bidet hose
to the T-valve and
Sanctuary 5000.
3. Connect the T-Valve to the
water supply valve.

13
REMOTE INSTALLATION
1. Drill two 6mm holes on the
wall that line up with the
remote bracket.
2. Install the wall anchors in the
newly drilled holes.
3. Place the remote bracket over
the wall anchors.
4. Use the provided screws to
attach the remote control
bracket to the wall.
5. Place the remote
control on the bracket.
Wall anchor
Remote Control
Bracket
Remote Control
Screws

14
INSTALLING & REPLACING BATTERY BOX
Installing The Battery Box
1. Remove the extension cable from the
back of the bowl (The cable is attached
inside the back of the toilet. Tug it
gently to let it free.)
2. Plug the cable into the battery box.
Then, secure the water-proof nuts.
Place the battery box in its proper
position shown on the right. The
batteries and cables are divided into
positive and negative poles. Do not
forcefully connect them. Doing so
may damage the product. If you
have any questions, please call
Bemis at 920.467.4621.
Replacing The Battery Box
1. Loosen the battery box screws
and remove the cover. Remove
the battery and safely discard it.
2. Load the new CR-P2 battery and
re-secure the screws.
3. Place the battery box back
into its place.
The battery should be kept out of
children’s reach. Please ensure that the
battery’s polarity is correctly matched. If
they are incorrect it may lead to chemical
leaks or explosions. The battery box is
water proof so please make sure all the
screws are tightly secured to ensure that
the box is perfectly sealed.

15
TESTING
Testing the Water Flow
1. Open the water supply valve.
2. Check each connection for leaks
3. If leaks occur, turn off the water supply valve and
re-connect the leaking components.
Connecting Power
1. Plug in the power cord.
2. Check to see if the power light is on.
If not, push the reset button.
3. Once the power light is on, the toilet will run its
initial diagnostics: lights will turn on, cleaning
nozzle will extend, the motor will begin to run and
water will run through the system. Once the light is
off, the self-diagnostic is complete.
Testing the Product
1. Are all the functions working properly? Please
test all of the following functions: Posterior Wash,
Front Wash (including water pressure and nozzle
position adjustment), Heated Dryer, Water and
Seat Temperature Adjustment, Nozzle Cleaning,
Deodorization, and Remote Control.
2. To check the posterior wash, place a hand on
the sensor point (shown in the illustration), press
Posterior on the Side Control Panel or the wireless
remote. Use your hand to block the nozzle spray.
seat sensor

16
TESTING (CONT.)
Matching Your Remote Control Code
Your remote control will be matched with a code
at the time of delivery. In the case that your remote
control malfunctions, match the codes as per the
following method.
1. Unplug your product. Press and hold the
stop key until the level indicators flicker.
2. Place the remote control close to the product
and plug your product back in.
3. The level indicator should stop flickering and all
lights should be on normally. All level indicators
should light up red (normal).
4. Codes are matched properly when
all lights are on.

17
HOW TO USE
Power on/off Button
Push the button to power on.
Push and hold the button to power
off. Press during a wash to stop
all operations.
Auto Rear Wash
Press the auto rear wash button.
When seated, press the auto rear
button to start a rear wash for 1 minute,
followed by the dryer function for 4
minutes. If you press the button again
during a wash, it will skip to the dryer.
Auto Front Wash
When seated, press the auto front
button to start a rear wash for 1 minute,
followed by the dryer function for 4
minutes. If you press the button again
during a wash, it will skip to the dryer.
NOTE: After 24 hours, product
will automatically go into power
saving mode and all functions will
shut off. To turn back on, simply
push the Power button on the
Side Control Panel.

18
Kick Flush
Tap the Kick Button with your
foot for easy manual flushing.
Wash functions cannot be used
during a flush.
HOW TO USE (CONT.)
Dryer Flush
Press the “Dryer” button.
The warm air function is activated
and a flush is performed.
Blackout Flush
When the product is unplugged,
press the Power/Stop button. If
the toilet is not flushing properly,
replace the battery.
Auto Flush
When the seat sensor no longer
detects a user, it will automatically
flush. The toilet will only
flush once.

19
Kick Open/Close the
Lid and Seat
Tap the “Kick Button” with your
foot to raise your toilet seat/lid.
Tap the kick button once:
Lid opens.
Tap the kick button twice:
Seat raises.
Tap the kick button three times:
Seat and Lid will close and the
toilet will flush.

20
User-Friendly Design
1. Slow-closing lid/seat. Preserve your toilet’s
life and allows you to close the lid/seat silently.
2. Water purification. Equipped with dedicated
filter to ensure your bidet will only spray clean,
filtered water.
3. 8 Layers of Safety. 8 different built-in safety
features to protect the user and product.
4. Memory mode. After loss of power, temperature,
pressure, and nozzle position settings are restored
to default settings. The night light will turn on
by default.
HOW TO USE (CONT.)