BT V-IP Featurehone User manual

V-IP Featurephone
Quick Reference User Guide
1
Introduction to your V-IP Featurephone
The V-IP Featurehone provides the same functionality as the BT Versatility
Featurephone. It can be connected directly to the BT Versatility system or
installed at a remote location and connected to the system via the Internet. When
connected remotely, it retains all the functionality and features of an extension
directly connected to the system.
Extension Pairing
The V-IP Featurehone can be paired with another extension. For example, a user
can have two paired extensions, one in the office and one at home. By entering
a 3-digit code in either extension, the office extension can be transferred to the
user’s home and the home extension transferred to the office. The extension
number and all programmed features, including voicemail, are transferred,
providing the user with all their normal telephony facilities at home.
Call Quality
When the V-IP Featurephone is installed at a remote location, it uses the Internet
to connect to BT Versatility system. The call quality depends on the amount
of bandwidth available to the V-IP Featurephone via the Internet connection.
If the V-IP Featurephone is sharing the Internet connection with
PCs which are browsing or engaged in file transfers, the call quality may vary
during this activity.

V-IP Featurephone
Quick Reference User Guide
2
Installation & Setup
Connecting the V-IP Featurephone
The V-IP Featurephone is supplied with a transformer and two Ethernet cables
(black & blue).
Connect the black cable to the LAN/PWR connector on the bottom of the
V-IP Featurephone and connect the other end of the cable to the PHONE
connector on the Transformer.
Connect the blue cable to the LAN connector on the Transformer and connect the
other end of the cable to an Ethernet port on the Broadband Module
(V-IP Featurephone connected locally to the BT Versatility) or broadband router
(V-IP Featurephone installed at a remote location).
Connect the transformer to a power source.
A PC can be connected to the broadband router via the PC port on the back of
the V-IP Featurephone if required.
AIM
or
Broadband
Router
PC

V-IP Featurephone
Quick Reference User Guide
3
Installation & Setup
Programming the V-IP Featurephone
Programming the V-IP Featurephone involves entering the REMOTE SYSTEM IP
address. This IP address will be provided by the BT Versatility system administrator.
All other parameters remain at their default settings and should not be changed.
Disconnect the power from the phone by removing the black Ethernet cable from
the PHONE connector on the Transformer.
Hold down keypad digits 7 and 8 on the V-IP Featurephone and reconnect the black
cable to the Transformer.
Release keypad digits 7 and 8 when the display on the V-IP Featurephone shows
Select PROGRAM DATABASE
Select >> 
Select >> 
PROGRAMMING MODE








PROGRAM DATABASE
DEFAULT DATABASE
EXIT
STATIC IP
192.168.1.171








REVERT EXIT
>>
DEFAULT SUBNET
255.255.255.0








REVERT EXIT
<< >>

V-IP Featurephone
Quick Reference User Guide
4
Programming the V-IP Featurephone
Select >> 
Enter the REMOTE SYSTEM IP address of the BT Versatility using 12 digits.
For example, 213 079 177 006. The IP address will be supplied by the
BT Versatility system administrator.
Select EXIT 
SAVE CHANGES ?








YES
NO
<<
Select YES
CHANGES SAVED








PRESS ANY KEY
TO CONTINUE
Press any key on the V-IP Featurephone. The programming is now complete,
and when the phone resets, the normal call menu will be displayed. This
will take a couple of minutes.
DEFAULT GATEWAY
192.168.1.1








REVERT EXIT
<< >>
REMOTE SYSTEM
213.79.177.6








REVERT EXIT
<< >>

V-IP Featurephone
Quick Reference User Guide
5
Using the V-IP Featurephone
The V-IP Featurehone provides the same functionality as the BT Versatility
Featurephone. It has the same menu system with Program, Message, Directory,
ISDN, as well as 16 programmable keys. It also has a Voice Message indication
light, speaker with volume control. Additionally, it has a Hold and Voice Message
button.
This diagram illustrates the VIP-Phone which has 16 programmable keys.
Scrolling through the menu
Select to scroll up 4 lines
Select to scroll up 1 line
Select to scroll down 1 line
Select to scroll down 4 lines
Phone Setup
To select a different Ringing Tone or Display Contrast
Select Program
Select Ringing options and select a different ringing tone
Select Contrast Options and select a different level of contrast
Hold
Scroll
Cancel
Volume
Speaker
Program
Message
Directory
ISDN
Secrecy
Voice Message
indicating light
Voice message
retrieval key
16 Programmable
keys

V-IP Featurephone
Quick Reference User Guide
6
Answering and making calls
Answer a call that is ringing on the VIP Phone using the handset
Pick up the handset or
Select Answer the call and/or pick up the handset.
Answer a call that is ringing on the VIP Phone using hands-free
Select Answer the call .
Make an external call
Pick up the handset
Press the Line Key or Key 9 and Key the number.
Make an internal call
Select Internal call
Select Ext. no. , or.
Key the Extension number (20 - 161), and
Pick up handset, or press Dial.
Transferring calls
Note: The following instructions assume you are on a call.
Transfer a call to an internal number
Select Internal transfer
Select  Ext. no. and when the call is answered
Select Transfer .
Transfer an external call to an external number
Select External transfer
Select an available Line as indicated by “◊” and then
Key the external number and when the call is answered
Select Transfer .
Deflecting calls
Note: The following instructions assume that your Extension is ringing.
Deflect a call to another Extension
Select Deflect the call
Select Ext. no.
Deflect a call to your voicemail box
Select Deflect to voicemail

V-IP Featurephone
Quick Reference User Guide
7
Diverting calls
Divert all calls
Scroll down
Select Divert
Select Divert all calls
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming
external calls only).
Or press “Divert to voicemail”
Cancel divert all calls
Select Cancel divert
Divert calls when your Extension is busy
Scroll down
Select Divert
Select Divert when busy
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming
external calls only).
Or press “Divert to voicemail”
Cancel divert a call on busy
Scroll down
Select Divert
Select Divert when busy and the diversion is cancelled.
Divert calls when your Extension does not answer (after four rings)
Scroll down
Select Divert
Select Divert on no answer
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming

V-IP Featurephone
Quick Reference User Guide
8
external calls only).
Or press “Divert to voicemail”
Cancel divert a call on no answer
Scroll down
Select Divert
Select Divert on no answer and the diversion is cancelled.
Diverting Group calls
Divert all calls
Scroll down
Select Group Divert
Select the group which is to be diverted
Select Divert all calls
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming
external calls only).
Or press “Divert to voicemail”
Cancel divert all calls
Select Cancel Group Divert
Select the group
Divert calls when your group is busy
Scroll down
Select Group Divert
Select the group which is to be diverted
Select Divert when busy
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming
external calls only).
Or press “Divert to voicemail”
Cancel group divert on busy
Scroll down
Select Group Divert
Select the group
Select Divert when busy and the diversion is cancelled.

V-IP Featurephone
Quick Reference User Guide
9
Divert calls when your group does not answer (after four rings)
Scroll down
Select Group Divert
Select the group which is to be diverted
Select Divert on no answer
Select the required extension from the display or key the Extension
number, or
Key 9 and the target external number, (for incoming
external calls only).
Or press “Divert to voicemail”
Cancel group divert on no answer
Scroll down
Select Group Divert
Select the group
Select Divert on no answer and the diversion is cancelled.
Voicemail
Note: Voicemail services require the Voicemail Module to be installed.
Enter a personal greeting
Press , and
Select Voice messaging
Enter your Extension number or select Extension from the menu
Then enter your Voice Mailbox Password (default 1111) followed by #.
Select Greetings
Follow the text and voice prompts to enter and check your greeting.
Turn on your voicemail
Divert on ‘no answer’ to the Voicemail is automatically set when
a voice mailbox is allocated to your extension.
You may also select the other Divert options as required.
Scroll down
Select Divert
Select Divert when busy or
Select Divert all calls
Select “Divert to voicemail”

V-IP Featurephone
Quick Reference User Guide
10
Retrieve messages from your voice mailbox
Select New voice messages
Enter your Extension number. You will be prompted to
Enter your Voice Mailbox Password, followed by #.
Select Play
Change your Voice Mailbox Password
Press , then
Select Voice messaging and enter your Extension number.
Enter your existing password, (default is 1111), followed by #.
Scroll down
Select Change password and
Enter your new password (up to 8 digits long - e.g. 12341234).
Select Confirm
Personal speed dials
Programme your personal speed dial list – numbers and names
Press , then
Select Personal Entries
Select the location you want to program, and
Enter the number
Select Confirm .
When prompted to enter a name.
Press 2 once for A, twice for B, three times for C;
press 3 once for D, twice for E, three times for F; and so on.
Wait two seconds for the screen cursor to move on before
entering the next letter. A maximum of ten characters per name
(including spaces) is allowed. On completion of the name

V-IP Featurephone
Quick Reference User Guide
11
Select Confirm
Press to finish programming.
Dial a number from your personal speed dial list
Press , then
Select Personal speed dial
Select the desired location and the number will be dialled.
System speed dials
Any extension can programme the 500 system speed dial numbers
once the system password is entered by them.
Programme system speed dial list – numbers and names
Press , then
Scroll down
Select System Entries and then
Enter the system password
Select the location you want to program, and
Enter the number, and then
Select Confirm .
When prompted to enter a name.
Press 2 once for A, twice for B, three times for C;
press 3 once for D, twice for E, three times for F; and so on.
Wait two seconds for the screen cursor to move on before entering
the next letter. A maximum of ten characters per name
(including spaces) is allowed. On completion of the name
Select Confirm . Then select the outgoing line group
Press to finish programming.
Dial a number in the system speed dial list
Press , then
Select System speed dial and then
Enter the first letter of the name
Select the entry and the number is dialled.

V-IP Featurephone
Quick Reference User Guide
12
Troubleshooting the V-IP Featurephone
In the event that the V-IP Featurehone does not work, carry out the following
checks.
Can a PC directly
connected to the
broadband router
browse ?
Is the V-IP Feature-
phone display on ?
Is the V-IP Feature-
phone connected
to the broadband
router ?
Is the REMOTE
SYSTEM IP address
correct ?
YES
YES
YES
YES
NO
NO
NO
NO
Check your broad-
band connection
Check the power to
the phone
Connect the blue
cable to the broad-
band router
Reprogram the V-IP
Featurephone?
Contact the BT Versatility system
administrator to check that the
V-IP Featurephone is configured
correctly on the Broadband
Module with the correct MAC
address (ID:)

Offices Wordwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
©British Telecommunications plc 2005
Registerd office: 81Newgate Street, London EC1A 7AJ
Registered in England No. 1800000
Part No. LR2731.03100
Printed in paper which meets international environmental standards.