BT Yealink SIP-T46 User manual

BT One Phone
Yealink SIP-T46 phone user guide

2
What’s in this guide
1. Getting started 3
1.1 Got everything? 3
1.2 Set the position of your phone 4
1.3 Get connected 4
2. Getting to know your phone 6
2.1 Features and keys 6
2.2 Icons 7
2.3 LED status 7
3. Customise your phone 8
4. Features 9
4.1 Call waiting 9
4.2 Hotline 9
4.3 Auto redial 9
4.4 Do Not Disturb 9
5. Basic settings 10
5.1 Time and date 10
5.2 Screen backlight 10
5.3 Screen contrast 10
5.4 Ringtones 10
5.5 Key tones 10
5.6 Changing the phone unlock PIN 11
5.7 Setting the speed dial keys 11
6. Advanced settings 11
7. Call history 11
8. Directory 11
9. Basic call features 12
9.1 Making calls 12
9.2 Answering calls 12
9.3 Ending calls 12
9.4 Redialling calls 12
9.5 Mute 12
9.6 Call hold and resume 12
9.7 Transferring a call 13
9.8 Conference call 13
9.9 Handing over calls to another device 13
9.10 Adjusting volume 13
9.11 Pickup group calls 13
10. Activating the Bluetooth mode 14
11. BT One Phone portal 14
12. Help and support 14
Need help?
If you have any problems setting
up or using your Yealink IP Phone,
contact the BT One Phone helpdesk
on 0845 154 8844 (or 8844 from
a BT One Phone).

3
1. Getting started
Let’s get your new T46 set up
We’re here to help you get the very best from your new IP phone.
First, speak to your system administrator and check your phone is ready to be set up on
our BT One Phone SIP network. Then follow the simple instructions below.
In the box, you’ve got:
• IP phone.
• Handset.
• Handset cord.
• Phone stand.
• Ethernet cable.
SIP-T46
Handset Handset cord Phone stand Ethernet cable
1.1 Got everything?

4
1. Getting started
Click the phone stand into the back of your phone at the angle you’d like.1.2 Set the position of your phone
Connect your handset.
There are five ports on the back of your phone. The handset goes in port 1.
Connect your headset.
If you’re adding a wired headset to your phone, that goes into port 2.
1.3 Get connected
Desk Mount Method
BBB
404040
AAA
454545
12
A range of headsets are
available from BT.

5
1. Getting started
Connect the Ethernet cable
Connect your Ethernet cable between the internet port on the phone and a network port
(either on an in-line power switch/hub for power over Ethernet or in your network if
you’re using a separate power adapter). If you’re not sure how to do this, check with your
IT administrator.
Power adapter DC 5V (not supplied)Network lead
USB 2.0
InternetEXT PC
You may need to provide a local
power source to your phone. Your IT
administrator can help you with this.
Connect the optional Bluetooth USB dongle (purchased separately)
Insert the USB dongle in the slot on the back of the phone. If you’re unsure, check with
your IT administrator.
USB Dongle

6
2. Getting to know your phone
The most important parts of your T46 are the screen and the keypad.2.1 Features and keys
8
11
12
3
13 1
3
10
4
5
6
7
9
Feature About this feature
1LCD screen
Tells you about calls, soft keys, time, date and
more, including:
• Call information like caller ID and call length
• Icons
• Missed calls or second incoming caller information
• Prompt text
• Time and date
2 Power LED Flashes fast when a call comes in
Flashes slowly when receiving a voicemail or text message
3 Line keys Used for call handling
4

⑥
(Mutekey)
Togglesmutefeature.
⑦
(Headsetkey)
Togglestheheadsetmode.
⑧
(Messagekey)
Accessesvoicemails.
⑨
(Redialkey)
Redialsapreviouslydiallednumber.
⑩
Speakerphonekey
Togglesthehands-freespeakerphonemode.
⑪
Volumekey
Adjuststhevolumeofthehandset,headset,speaker,andringer.
⑫
Keypad
Providesthedigits,lettersandspecialcharactersincontext-sensitive
applications.
⑬
Speaker
Provideshands-free(speakerphone)audiooutput.
⑭
Hookswitch
Bounceswhenthehandsetispickedupandthephoneconnectstothe
line.Thephonedisconnectsfromthelinewhenthehandsetisreplaced
inthehandsetcradle.
⑮
Hookswitchtab
SecuresthehandsetinthehandsetcradlewhentheIPphoneismounted
vertically.

Displayicons.
IconsyoumayseeintheLCDscreenaredescribedinthefollowingtable:
Icon
Description

Networkisunavailable.

Theprivatelineregisterssuccessfully.

Registerfailed.

Registering.

Hands-freespeakerphonemode.

Handsetmode.

Headsetmode.

Autoanswer.

DoNotDisturb.

Callhold.
(Headset key) Turns headset mode on and o

⑥
(Mutekey)
Togglesmutefeature.
⑦
(Headsetkey)
Togglestheheadsetmode.
⑧
(Messagekey)
Accessesvoicemails.
⑨
(Redialkey)
Redialsapreviouslydiallednumber.
⑩
Speakerphonekey
Togglesthehands-freespeakerphonemode.
⑪
Volumekey
Adjuststhevolumeofthehandset,headset,speaker,andringer.
⑫
Keypad
Providesthedigits,lettersandspecialcharactersincontext-sensitive
applications.
⑬
Speaker
Provideshands-free(speakerphone)audiooutput.
⑭
Hookswitch
Bounceswhenthehandsetispickedupandthephoneconnectstothe
line.Thephonedisconnectsfromthelinewhenthehandsetisreplaced
inthehandsetcradle.
⑮
Hookswitchtab
SecuresthehandsetinthehandsetcradlewhentheIPphoneismounted
vertically.

Displayicons.
IconsyoumayseeintheLCDscreenaredescribedinthefollowingtable:
Icon
Description

Networkisunavailable.

Theprivatelineregisterssuccessfully.

Registerfailed.

Registering.

Hands-freespeakerphonemode.

Handsetmode.

Headsetmode.

Autoanswer.

DoNotDisturb.

Callhold.
(Mute key) Turns mute on and o
5

⑥
(Mutekey)
Togglesmutefeature.
⑦
(Headsetkey)
Togglestheheadsetmode.
⑧
(Messagekey)
Accessesvoicemails.
⑨
(Redialkey)
Redialsapreviouslydiallednumber.
⑩
Speakerphonekey
Togglesthehands-freespeakerphonemode.
⑪
Volumekey
Adjuststhevolumeofthehandset,headset,speaker,andringer.
⑫
Keypad
Providesthedigits,lettersandspecialcharactersincontext-sensitive
applications.
⑬
Speaker
Provideshands-free(speakerphone)audiooutput.
⑭
Hookswitch
Bounceswhenthehandsetispickedupandthephoneconnectstothe
line.Thephonedisconnectsfromthelinewhenthehandsetisreplaced
inthehandsetcradle.
⑮
Hookswitchtab
SecuresthehandsetinthehandsetcradlewhentheIPphoneismounted
vertically.

Displayicons.
IconsyoumayseeintheLCDscreenaredescribedinthefollowingtable:
Icon
Description

Networkisunavailable.

Theprivatelineregisterssuccessfully.

Registerfailed.

Registering.

Hands-freespeakerphonemode.

Handsetmode.

Headsetmode.

Autoanswer.

DoNotDisturb.

Callhold.
(Message key) Dials voicemail
Hold key Places a call on hold or resumes a call

⑥
(Mutekey)
Togglesmutefeature.
⑦
(Headsetkey)
Togglestheheadsetmode.
⑧
(Messagekey)
Accessesvoicemails.
⑨
(Redialkey)
Redialsapreviouslydiallednumber.
⑩
Speakerphonekey
Togglesthehands-freespeakerphonemode.
⑪
Volumekey
Adjuststhevolumeofthehandset,headset,speaker,andringer.
⑫
Keypad
Providesthedigits,lettersandspecialcharactersincontext-sensitive
applications.
⑬
Speaker
Provideshands-free(speakerphone)audiooutput.
⑭
Hookswitch
Bounceswhenthehandsetispickedupandthephoneconnectstothe
line.Thephonedisconnectsfromthelinewhenthehandsetisreplaced
inthehandsetcradle.
⑮
Hookswitchtab
SecuresthehandsetinthehandsetcradlewhentheIPphoneismounted
vertically.

Displayicons.
IconsyoumayseeintheLCDscreenaredescribedinthefollowingtable:
Icon
Description

Networkisunavailable.

Theprivatelineregisterssuccessfully.

Registerfailed.

Registering.

Hands-freespeakerphonemode.

Handsetmode.

Headsetmode.

Autoanswer.

DoNotDisturb.

Callhold.
(Redial key) Redials the last number you dialled
Transfer key Transfers a call to another party
6Speakerphone key Turns speakerphone on and o
7 Volume key Changes the handset, headset, speaker or ringer volumes
8 Keypad Lets you enter numbers, letters and special characters
9
Scroll through your on-screen options
Answers calls and conrms actions
Rejects calls and cancels actions
10 Soft keys Can be programmed to do dierent things
11 Speaker Plays speakerphone audio
12 Hookswitch tab Holds the handset in the phone cradle when the phone is mounted vertically.
13 Hookswitch Bounces when the handset is picked up and the phone connects to
the line. Ends the call when depressed as the handset is replaced.

2. Gettingtoknowyourphone.
Phonefeaturesandkeys.
ThemainhardwarecomponentsoftheSIP-T40PIPphonearetheLCDscreenandthe keypad.




Item
Description
①
LCDscreen
Showsinformationaboutcalls,messages,softkeys,time,dateandother
relevantdata:
•Callinformation—callerID,callduration.
•Icons(forexample,).
•Missedcalltextorsecondincomingcallerinformation.
•Prompttext(forexample,"Savingfile!").
•Timeanddate.
②
PowerindicatorLED
Indicatesphonestatus:
•Receivesanincomingcall—fastflashing.
③
Linekeys
UsedforDSSfunctions.
④
Softkey
Automaticallylabelledtoidentifytheircontext-sensitivefeatures.
⑤

Scrollthroughthedisplayedinformation.

Confirmsactionsandanswersincomingcalls.

Cancelsactions,rejectsincomingcalls.

2. Gettingtoknowyourphone.
Phonefeaturesandkeys.
ThemainhardwarecomponentsoftheSIP-T40PIPphonearetheLCDscreenandthe keypad.




Item
Description
①
LCDscreen
Showsinformationaboutcalls,messages,softkeys,time,dateandother
relevantdata:
•Callinformation—callerID,callduration.
•Icons(forexample,).
•Missedcalltextorsecondincomingcallerinformation.
•Prompttext(forexample,"Savingfile!").
•Timeanddate.
②
PowerindicatorLED
Indicatesphonestatus:
•Receivesanincomingcall—fastflashing.
③
Linekeys
UsedforDSSfunctions.
④
Softkey
Automaticallylabelledtoidentifytheircontext-sensitivefeatures.
⑤

Scrollthroughthedisplayedinformation.

Confirmsactionsandanswersincomingcalls.

Cancelsactions,rejectsincomingcalls.

2. Gettingtoknowyourphone.
Phonefeaturesandkeys.
ThemainhardwarecomponentsoftheSIP-T40PIPphonearetheLCDscreenandthe keypad.




Item
Description
①
LCDscreen
Showsinformationaboutcalls,messages,softkeys,time,dateandother
relevantdata:
•Callinformation—callerID,callduration.
•Icons(forexample,).
•Missedcalltextorsecondincomingcallerinformation.
•Prompttext(forexample,"Savingfile!").
•Timeanddate.
②
PowerindicatorLED
Indicatesphonestatus:
•Receivesanincomingcall—fastflashing.
③
Linekeys
UsedforDSSfunctions.
④
Softkey
Automaticallylabelledtoidentifytheircontext-sensitivefeatures.
⑤

Scrollthroughthedisplayedinformation.

Confirmsactionsandanswersincomingcalls.

Cancelsactions,rejectsincomingcalls.
2

7
2. Getting to know your phone
You might see these icons on your phone’s screen. Here’s what they mean:2.2 Icons
Icon Description
Network is unavailable
You’re on speakerphone
Handset mode
Headset mode
Do not disturb
Call mute
Your phone’s on silent
Phone lock
Bluetooth mode is on
Bluetooth headset is both paired and connected
Received calls
Placed calls
Missed calls
Power LED
Line key LED
2.3 LED status
LED What it means
Solid red Your phone is starting up
Fast ashing red Your phone is ringing
O Your phone is o, idle, busy, on hold or on mute
LED What it means
Solid green The line is taken
The line is being used
Fast ashing green There’s a call coming in
O The line is inactive
A call is on hold

8
3. Customise your phone
It’s easy to set up your phone with the features you want. To turn a feature on or off,
just press the menu soft key then follow the instructions for that feature in section
4. Here’s a list of the features you can choose from.
Features
Call waiting
Hotline
Auto redial
Do Not Disturb (DND)
Basic settings
Time & date (format)
Display (backlight (timer) and contrast)
Sound (ring tones and key tone)
Change PIN
Advanced settings
Password
Phone lock
History
All calls
Directory
All contacts (corporate directory)

9
4. Features
4.1 Call waiting The call waiting feature lets you know when you’re getting a call while you’re on another one.
You can choose to turn call waiting on or off. To do this, go to Menu > Features > Call
Waiting. Use the left or right scroll buttons to select on or off, then press save to finish.
This section will help you to set up the features on your T46.
4.2 Hotline The hotline feature lets you automatically dial a number when you pick up the handset or
press the speaker button.
To set up a hotline go to menu>features>other>hotline then press enter or OK.
In the hotline number field enter the hotline number you’d like to set. If you want to delay
the call, use the up or down scroll buttons to get to hotline delay. Enter the delay value
from 0 to 10 (0 = no delay, immediate dial; 1 to 10 = a dial delay of one to ten seconds).
4.4 Do Not Disturb Do not disturb stops your phone from ringing and sends the call to your voicemail. This
feature depends on how you’ve set up your phone. If you need help, speak to your IT
administrator.
4.3 Auto redial Auto redial lets you automatically redial a number that you called and wasn’t answered.
To set up auto redial go to menu >features >others>auto redial. Use the left or right
scroll buttons to switch this function on or off. To set up a redial interval, press the
down scroll button and enter the time you’d like in between calls. This can be from
between 1 to 300 seconds. Press the down scroll button again to set the redial times
(again from 1 to 300 seconds).
When navigating through the menu
you can use the Enter or OK buttons
to access a feature. If shown, you can
also access an option by pressing the
number shown for that feature using
the dial pad.

10
5. Basic settings
5.1 Time and date
5.2 Screen backlight
5.3 Screen contrast
5.4 Ringtones
5.5 Key tones
To set the date and time format, press menu > basic > time & date > time & date format,
then press enter or OK.
Use the left & right scroll buttons to select the time format you’d like (12 or
24 hour clock).
To set the Date Format press the Down scroll button again, then use the Left and Right
scroll buttons to select the preferred formats – there’s a choice of DD-MMM-YY,
YYYY-MM-DD, DD/MM/YYYY; MM/DD/YY; DD MMM YYYY; WWW DD MMM and
WWW MMM DD. Press Save to finish.
This option lets you set your screen’s backlight time. Go to menu > basic > display >
backlight, then press enter or OK.
Using the left or right scroll buttons, search for the timer you’d like to apply. You can
choose between always on, always off, 15 seconds, 30 seconds, 15, 30, 60, 120, 300,
600 or 1800 seconds. After choosing your timer, press save to finish.
To change the screen contrast, go to menu > basic > display contrast, then use the left
and right scroll buttons to choose a contrast between 1 and 10. Press save to finish.
To change your ringtone, go to menu > basic > sound > ringtones, then press enter or
OK. You’ll see your extension number. Use the scroll buttons to highlight it, then press
enter or OK. You’ll see a list of ringtones to choose from. Scroll through the list, highlight
the ringtone you’d like and press save.
You can turn your key sounds on or off. To do this, go to menu > basic > sound > key tone.
Using the left or right scroll buttons, choose either enabled or disabled and then press
save.
Here’s how to set up your phone’s basic settings.

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5. Basic settings
6. Advanced settings
7. Call history To see a list of all calls you’ve made, received or missed, press the history option. Use the
up or down scroll buttons to search for a call. To make a call from the list, just press send
(or OK twice).
You can use the option soft key to get to more functions such as detail, where you can see
more information about a call (like date, time and how long it was).
5.6 Changing the phone unlock PIN
5.7 Setting the speed dial keys
The default setting is no PIN set. To set up or change the phone unlock PIN, go to
menu > basic > change PIN and press enter or OK. Then scroll down to new PIN
and choose a four digit PIN. Scroll down again to confirm it,
then click save.
Navigate to menu > features > DSS keys then select the line key you want from
1-27. Using the left and right scroll buttons, select speed dial. Scroll to value and
add the number you want to use as a speed dial. Scroll to label, add the label or
name you want associated with that number and save.
To change your advanced settings, you’ll need to enter the default password,
which is 123456.
Then press enter, OK or 1to go to the phone lock menu. Using the left and right
scroll buttons, select enable and then press save. You can disable your phone lock in
the same menu.
To lock your phone when you’re not using it, press and hold the # button on
your keypad.
You can set up a lock to protect your
phone. You’ll need a PIN to unlock it.
Before you can set this up, turn on the
phone lock in advanced settings.
To enter names or numbers, press the
abc button. You’ll see options for
uppercase (ABC), alpha numeric (2aB)
and numeric (123).
8. Directory
To get to the directory, press the Directory button. You’ll see these soft keys:
• Back takes you to the previous screen.
• Enter selects the group you’ve highlighted in the list.
Remote phone book is where you can search for all your colleagues and
company contacts.
If you’d like to see an updated version
of the corporate directory, just restart
your phone by unplugging the
Ethernet cable, then plugging it back.

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9. Basic call features
9.1 Making calls
9.2 Answering calls
9.3 Ending calls
9.4 Redialling calls
There are three ways to make a call:
Pick up the handset, dial the number and press #Send
With the handset on the hook, press the speakerphone key , dial the number
and press #Send.
With a headset connected, press the headset key , dial the number press #Send.
You can answer a call in three ways:
Pick up the handset.
Press the speakerphone key.
Press the headset key with your headset connected.
To end a call:
Put the handset down or press cancel .
Press speakerphone or cancel
Press cancel with your headset connected.
To redial a number, press redial to get to the placed calls list. Then press up or
down to find and select the number you want to redial. Then press redial again
or send.
You can switch call mode during a call by
pressing the headset or speakerphone
key or by picking up the handset.
You can reject an incoming call by
pressing the reject soft key.
9.5 Mute
9.6 Call hold and resume
Press mute during a call so you can hear the other party but they can’t hear you.
Press it again to unmute.
Press transfer during a call to put it on hold. To go back on the call, press resume.

13
9. Basic call features
9.8 Conference call
9.7 Transferring a call
You can also make a conference call with up to three people (including you). To do this:
• During a call, press transfer which will put the call on hold
• Enter the number of the person you’d like to join your conference call,
and press transfer again
• When the person you called answers, press conf
To end a conference call, press cancel. That’ll disconnect all parties.
It’s easy to transfer calls. The way you do it depends on whether you’d like to speak to the
person you’re transferring to first.
To transfer a call without talking to the person first:
• When you get a call press transfer which will put the call on hold
• Dial the number you’d like to transfer to
• Press transfer again
• Press the cancel soft key or hang up.
To cancel the transfer, press the resume soft key.
To transfer a call after talking to the person first:
• When you get a call, press transfer, which will put the call on hold
• Dial the number you’d like to transfer the call to
• Press transfer again
• When they answer the call, you can speak to them, then press cancel or hang up.
If you’d like to cancel the transfer after you’ve spoken to the person you’re transferring
the call to, press resume.
9.9 Handing over calls to
another device
9.11 Pickup group calls
If you’ve got a SIP phone added as a SIP extra to your subscription and want to hand an
active call over to another device, press #Send then 0 (zero). The other phone will start
ringing. The call will transfer automatically when you answer the other phone.
Press the preloaded pickup button to pick up the longest waiting call in your
pickup group.
9.10 Adjusting volume To change the ringer volume, press volume when you’re not using the phone.
To adjust the volume on the handset, speakerphone or headset, press the volume during a
call.

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10. Activating the Bluetooth mode
When you insert Bluetooth USB dongle BT40 into the USB port at the back of the IP
phone, the LCD screen prompts Adapter has been added, scanning the Bluetooth
devices right now?
Press the OK soft key to enter the Bluetooth screen. You can activate Bluetooth mode
and then scan Bluetooth devices.
Or go to menu > basic > Bluetooth, select on from the Bluetooth field and save.
The LCD screen will displays the Bluetooth icon.
Bluetooth mode is configurable via menu > basic > Bluetooth
To pair a headset go to menu > basic > Bluetooth > scan, select the desired headset
and select Connect. Enter the desired PIN in the password field (the default PIN is
0000) and press OK.
To Disconnect your Bluetooth headset, press menu > basic > Bluetooth > paired
Bluetooth device. Then select the connected headset and press disconnect.
11. BT One Phone portal
Our portal helps you manage your phone settings and preferences, making it easy for
you work smart on the move. You’ll find it at portal.btonephone.com
If you change your portal password, your phone might stop working. If that happens,
just reboot it by unplugging the Ethernet cable and then plugging it back in again.
Oces Worldwide
The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2016. Registered oce: 81 Newgate Street, London EC1A 7AJ. Registered
in England No. 1800000.
November 2017
12. Help and support If you need help, and your administrator is unable to assist you, we have a
dedicated helpdesk for orders, billing, faults, general queries and for lost, stolen
or replacement SIMs. To contact the helpdesk, call 0845 154 8844 and select
the required menu option.
The helpdesk is open Monday to Friday 8am to 6pm. To report lost or stolen SIMs,
you can contact us 24/7 using the same number.
Or you could try any of these other sources of help:
• You can refer to the FAQs that are available at bt.com/btonephonehelp
and on the BT One Phone portal.
• You can contact us via email at [e-mail]