Cisco 7925G - Unified Wireless IP Phone VoIP User manual

Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]
800 553-NETS (6387)
Fax: [phone]
Cisco Unified Wireless IP Phone
7925G for Cisco Unified
Communications Manager 7.0

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are
registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates
in the United States and certain other countries. All other trademarks
mentioned in this document or Website are the property of their respective
owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0705R)
© 2008 Cisco Systems, Inc. All rights reserved.
OL-16132-01
QUICK REFERENCE
Cisco Unified Wireless
IP Phone 7925G for
Cisco Unified
Communications
Manager 7.0
Using the Phone
Shortcut Keys and Buttons
Softkey Definitions
Entering Text
Phone Screen Icons
Common Phone Tasks
Using the Phone
Shortcut Keys and Buttons
Power on/off
the phone
Press and hold until phone
powers on or off.
Access phone
features
Press Options for feature list:
• Press number key for feature or
• Scroll to feature and press .
Access Main
menu options
Press a navigation arrow for:
• Directory menu (Book)
• Line view (Phone)
• Settings menu (Tools)
• Services menu (World)
Press number key for menu option.
Adjust
display
brightness
Choose Settings > Phone Settings >
Display Settings, and select
Display Brightness. Press or
, then press Save.
Go to main
screen from
Line View
Press (left arrow).
Toggle ringer to
vibrate or ring
Press and hold .
Adjust ringer,
handset, or
speaker volume
Press up or down.
Mute/unmute
your phone
Press to toggle.
Activate speaker
or handset
Press and hold .To use the
handset, press and hold button
again.
Access voice
messages
Press and hold .
Lock/unlock the
keypad
To lock, press and hold .
To unlock, press Unlock and
OK.
Common Phone Tasks
Place a call Dial the number and press
.
Answer a call Press , Answer, or
.
Disconnect Press or EndCall.
Hold/resume a call Press Hold or Resume.
Transfer a call to a
new number
Choose Options >Trnsfer,
enter a target number, then
press Options >Trnsfer
again.
Redial a number Press twice or
Options > Redial.
Forward your
extension
Choose Options > CFwdAll.
Enter the number to which
you want to forward all
calls. To cancel, choose
Options > CFwdAll.
Use your call logs Choose Directory (Book) >
Missed Calls, Received
Calls, or Placed Calls.
To dial, scroll to a listing
and press Dial or .
Access your Phone
Book
Press Ph Book or Directory
> Phone Book.

Softkey Definitions
AbbrDial Dial using a speed dial index
number
Barge Add yourself to a call on a shared
line
CallBack Receive notification when a busy
extension becomes available
CFwdAll Set up/cancel call forwarding
ConfList View conference participants
Confrn Create a conference call
DND Turn on/off Do Not Disturb
(DND)
EditDial Edit a number in a call log
GPickUp Answer a call that is ringing in
another group or on another line
HLog Log in or out of your hunt group
iDivert Send a call to your voice messaging
system
Join Join several calls already on a
single line to create a conference
MCID Report suspicious calls
MeetMe Host a Meet-Me conference call
Message Access your voicemail
Park Store a call using Call Park
Ph Book Open your Phone Book
PickUp Answer a call in your group
QRT Submit call problems to the system
administrator
Remove Remove a conference participant
Trnsfer Transfer a call
Entering Text
Phone Screen Icons
Character—Press key one or more times.
Space—Press .
Number—Press the number key.
Symbol—Press these keys:
to enter * + - / = \ : ;
to enter space , . ‘ “ | _ ~ ’
to enter # ? ( ) [ ] { }
to enter ! @ < > $ % ^ &
Line and Call States
Call on hold
Shared line in use
Call Forwarding enabled
Incoming call, or BLF-monitored
line is ringing (BLF Pickup only)
BLF-monitored line is in-use
BLF-monitored line is idle
BLF-monitored line is in Do Not
Disturb state
Speed-dial, call log, or directory
listing (BLF status unknown)
Intercom line in idle state
Intercom line in one-way audio
Intercom line in two-way audio
+
+
Line Features
Phone line
Service URL
Voice message
Other Features
Mute on
Headset active
Bluetooth enabled
Bluetooth device connected
Speaker mode active
Ringer off (silent mode)
Ring and vibrate on
Vibrate only on
Application active
Radio signal status
No radio signal
Battery charge status
Keypad locked
Business number for a contact
Home number for a contact
Mobile number for a contact
Other number for a contact

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 v
Contents
Getting Started 1
Using this Guide 1
Finding Additional Information 2
Safety and Performance Information 2
Cisco Product Security Overview 6
Accessibility Features 6
Connecting Your Phone 7
Installing the Phone Battery 7
Charging the Phone Battery 10
Using the AC Power Supply to Charge the Battery 11
Using the USB Cable and USB Port on the PC to Charge the Battery 13
Powering On the Phone 14
Setting Username and Passwords 15
Entering and Editing Text 15
Accessories for the Cisco Unified Wireless IP Phone 7925G 16
Headset Information 16
Securing the Phone with a Lock Set and Cable Lock 18
An Overview of Your Phone 19
Understanding Buttons and Hardware 20
Understanding Phone Screen Features 23
Understanding the Home Screen Display 25
Understanding Feature Buttons and Menus 26
Accessing the Help System on Your Phone 27
Using Phone Buttons 28
Understanding Lines vs. Calls 28
Understanding Line and Call Icons 29

vi OL-16132-01
Understanding Out-of-Range Alerts 30
Understanding Feature Availability 31
Bluetooth Wireless Headset Support 31
Handsfree Profile Support on the Phone 31
Cleaning the Phone 32
Basic Call Handling 33
Placing a Call—Basic Options 33
Placing a Call—Additional Options 35
Answering a Call 37
Ending a Call 39
Using Hold and Resume 39
Using Mute 40
Switching Between Multiple Calls 41
Transferring Calls 41
Forwarding Calls to Another Number 43
Using Do Not Disturb 44
Making Conference Calls 45
Using Conference Features 45
Using Conference 46
Using Join 46
Using cBarge 48
Using Meet-Me 48
Viewing or Removing Conference Participants 49
Placing or Receiving Intercom Calls 50
Advanced Call Handling 52
Speed Dialing 52
Using Speed Dial and Fast Dial 53
Picking Up a Redirected Call on Your Phone 54
Storing and Retrieving Parked Calls 55
Logging Out of Hunt Groups 56
Using a Shared Line 57

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 vii
Understanding Shared Lines 57
Using Barge to Add Yourself to a Shared-Line Call 57
Understanding Barge Features 58
Using Barge Features 58
Preventing Others from Viewing or Joining a Shared-Line Call 59
Using BLF to Determine a Line State 59
Making and Receiving Secure Calls 60
Tracing Suspicious Calls 62
Prioritizing Critical Calls 62
Using Cisco Extension Mobility 63
Using the Application Button 64
Using the Push to Talk Service 64
Using a Handset, Headset, and Speakerphone 65
Obtaining Headsets 66
Using Bluetooth Wireless Headsets 66
Using AutoAnswer 69
Changing Phone Settings 70
Customizing Rings 70
Customizing Volume Settings 71
Customizing the Phone Screen 72
Changing Keypad Settings 74
Using Any Key to Answer the Phone 74
Setting the Keypad to Automatically Lock 75
Changing the Keypad Tones 76
Viewing Your Network Profile List 76
Using Call Logs and Directories 77
Using Call Logs 77
Directory Dialing 78
Using Corporate Directory on Your Phone 79
Using Personal Directory on Your Phone 79
Cisco Unified CallManager Release 4.3 and Later 79

viii OL-16132-01
Cisco Unified Communications Manager Release 5.1 and Later 80
Using the Phone Book on Your Phone 82
Accessing Voice Messages 87
Accessing Your User Options Web Pages 88
Cisco Unified CallManager Release 4.3 and Later User Options Web Pages 88
Logging In to the User Options Web Pages 88
Subscribing to Phone Services 89
Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages 90
Accessing Your User Options Web Pages 90
Configuring Features and Services on the Web 91
Setting Up Speed Dials on the Web 91
Using Personal Directory on the Web 92
Setting Up Phone Services on the Web 95
Controlling User Settings on the Web 96
Controlling Line Settings on the Web 97
Using Cisco WebDialer 98
Understanding Additional Configuration Options 101
Troubleshooting Your Phone 103
General Troubleshooting 103
Viewing Phone Administration Data 104
Using the Quality Reporting Tool 105
Cisco One-Year Limited Hardware Warranty Terms 107
Index 109

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 1
Getting Started
Using this Guide
This guide provides you with an overview of the features available on your phone. You can read it
completely for a solid understanding of your phone capabilities, or refer to the table below for pointers
to commonly used sections.
If you want to... Then...
Review safety information See Safety and Performance Information, page 2.
Connect your phone to the network See Connecting Your Phone, page 7.
Use your phone after it is installed Start with the An Overview of Your Phone, page 19.
Learn about the buttons and menus See Understanding Feature Buttons and Menus, page 26.
Learn about the phone screen See Understanding Phone Screen Features, page 23.
Make calls See Placing a Call—Basic Options, page 33.
Put calls on hold See Using Hold and Resume, page 39.
Mute calls See Using Mute, page 40.
Transfer calls See Transferring Calls, page 41.
Make conference calls See Making Conference Calls, page 45.
Forward calls to another number See Forwarding Calls to Another Number, page 43.
Share a phone number See Using a Shared Line, page 57.
Answer calls ringing on another phone See Picking Up a Redirected Call on Your Phone, page 54.
Use your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 65.
Set up speed dialing See Speed Dialing, page 52.
Change the ring volume or tone See Customizing Rings, page 70.
View your missed calls See Using Call Logs and Directories, page 77.
Listen to voice messages See Accessing Voice Messages, page 87.
Customizing your phone using the
User Options web pages
See Accessing Your User Options Web Pages, page 88.
See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide.

2OL-16132-01
Finding Additional Information
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
You can access the Cisco website at this URL:
http://www.cisco.com/
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
You can access the most current licensing information at this URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.html
Safety and Performance Information
Read the following safety notices before installing or using your wireless IP phone.
Warning IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents. Use the
statement number provided at the end of each warning to locate its translation in the
translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
Note To see translations of the warnings that appear in this publication, refer to the statement
number in the Regulatory Compliance and Safety Information for the Cisco Unified Wireless
IP Phone 7920 Series and Peripheral Devices document that accompanied this product.
Warning Read the installation instructions before connecting the system to the power source.
Statement 1004