Cisco WIP310 - iPhone Wireless VoIP Phone User manual

Cisco Wireless-G IP Phone
Model WIP310
USER GUIDE

Contents
Cisco WIP310 User Guide 1
Welcome 5
About the Phone 5
About This Guide 6
Chapter 1: Getting to Know Your WIP310 10
Charging the Phone 10
Using Phone Keys and Buttons 12
Handset Navigation Pad 13
Entering Text 13
Using Your Phone’s Hardware Features 15
Understanding the Phone LEDs 15
Viewing the Phone Display Screen 16
Understanding Display Screen Icons 17
Understanding Display Messages 20
Chapter 2: Installing the WIP310 21
Installing the Battery 21
Charging the Battery 22
Powering On the Phone 23
Powering Off the Phone 23
Before You Begin 24
Accessing the Wireless Network 24
Using Wi-Fi Protected Setup 25
Using the Push Button Method 25
Using the PIN Connect Method 27
Manually Configuring Your Wireless Connection 30
Determining Your Wireless Router Security Type 30
Adding a Wireless Profile 32
Unsecured Routers 34
Creating a New Router Profile 34

Contents
Cisco WIP310 User Guide 2
Configuring WEP 35
Configuring WPA/WPA2 Personal 36
Editing a Wireless Profile 37
Deleting a Wireless Profile 37
Switching Between Wireless Profiles 37
Choosing the Wireless IP Settings 38
Registering Your Phone 40
Chapter 3: Using Your WIP310 41
Making and Receiving Phone Calls 42
Dialing a Number from the Recently Used Numbers List 42
Dialing a Number from your Contacts or the Call History List 43
Redialing the Last Called Number 43
Receiving Phone Calls 43
Receiving Phone Calls While Configuring Your Phone 44
Placing a Call on Hold 44
Ending a Call 44
Using the Speaker Phone 45
Muting Your Phone 45
Adjusting the Call Volume 45
Transferring a Call 46
Creating Conference Calls 46
Viewing Missed Calls 47
Viewing the Call History 48
Setting Do Not Disturb on Your Phone 50
Configuring Call Waiting 50
Blocking Anonymous Calls 51
Blocking Caller ID 52
Setting Up Call Forwarding 52

Contents
Cisco WIP310 User Guide 3
Using Speed Dials 54
Adding a Speed Dial Number 54
Editing or Deleting a Speed Dial Number 55
Calling a Speed Dial Number 55
Choosing Your Ringtone 56
Using Keypad Options 57
Locking the Keypad 57
Muting the Keypad 57
Changing the Backlight Setting 58
Setting the Date and Time 59
Changing the Phone Name (Station Name) 60
Viewing the Display Name or Phone Number 61
Using Contacts 62
Adding a Contact 62
Managing Contacts 63
Editing a Contact 63
Calling a Contact 64
Using Messaging 64
Viewing a Message 65
Composing a Text Message 66
Accessing Draft Messages 67
Accessing Sent Messages 67
Using Web Services 68
Using Local Search 68
Getting Stock Quotes 69
Viewing Local Weather Information 70
Chapter 4: Advanced Functions 71
Enabling the Web Server 71
Using the Web Interface 72
Using Star Codes 74

Contents
Cisco WIP310 User Guide 4
Upgrading Your Phone Firmware 76
Performing a Factory Reset 77
Restarting the Phone 78
Chapter 5: Using the WIP310 with the Cisco SPA9000 Voice System 79
Picking Up Calls 79
Picking Up a Call at a Specific Extension 80
Picking Up a Call at an Extension in a Group 80
Using Call Park 80
Parking a Call 80
Retrieving Parked Calls 81
Using Paging 81
Using the Corporate Directory 82
Enabling the Linksys Key System 82
Appendix A: Where to Go From Here 83
Support 83
Regulatory Compliance and Safety Information 83
Warranty 84
End User License Agreement (EULA) 84
Appendix B: Specifications 85

Preface
Cisco WIP310 User Guide 5
Welcome
Thank you for choosing the Cisco WIP310 Wireless-G IP Phone. The phone allows
you to make inexpensive, yet high-quality, Voice over IP (VoIP) telephone calls
using your Internet connection. The phone supports traditional features, such as
redialing, speed dialing, call forwarding, contacts list, call history, and speaker
phone. The WIP310 Wireless-G IP Phone also supports advanced call features,
such as 3-way call conferencing, call transferring, web services (Local Search,
Stock, and Weather), and more.
NOTE Some advanced call features require Internet Telephone Service Provider (ITSP)
integration and support. For information on these features, check with your ITSP. For
more information about your Internet phone service, please refer to the materials
provided by your ITSP.
Use the instructions in this User Guide to help you connect to your wireless
network and configure your WIP310 Wireless-G IP Phone so that you can start
making calls right away!
About the Phone
The Cisco WIP310 IP phone is part of the Cisco suite of products for small-to-
medium businesses and individuals. This suite of products provides low-cost
Internet telephony solutions, including an IP PBX (SPA9000) to provide business-
class phone services, a line of wired IP phones, and the WIP310 wireless IP
phone.

Preface
Cisco WIP310 User Guide 6
The WIP310 wireless IP phone is compatible with the Cisco SPA9000 Voice
System to provide wireless IP phone service in a home office or small office
environment. It can serve also as a standalone wireless Internet phone in a home
environment where a wireless G network is available. For travel, the Cisco WIP310
provides phone service wherever wireless networks are available.
NOTE Wireless networks requiring you to enter authentication (such as a user name and
password) are not compatible with the WIP 310.
About This Guide
While reading through the User Guide you may encounter various icons designed
to call attention to a specific item. Below is a description of these icons:
NOTE Means reader take note . Notes contain helpful suggestions or references to
materials not contained in this manual.
!
CAUTION Means reader be careful. In this situation, you might do something that could result
in equipment damage or loss of data.
TIME SAVER Means the described action saves time. You can save time by performing the
action described in the paragraph.
TIP Means the following are useful tips.

Preface
Cisco WIP310 User Guide 7
Finding Information in PDF Files
The WIP310 documents are published as PDF files. The PDF Find/Search tool
within Adobe® Reader® lets you find information quickly and easily online. You
can perform the following tasks:
•Search an individual PDF file.
•Search multiple PDF files at once (for example, all PDFs in a specific folder
or disk drive).
•Perform advanced searches.
Finding Text in a PDF
Follow this procedure to find text in a PDF file.
STEP 1 Enter your search terms in the Find text box on the toolbar.
NOTE By default, the Find tool is available at the right end of the Acrobat toolbar. If the
Find tool does not appear, choose Edit > Find.
STEP 2 Optionally, click the arrow next to the Find text box to refine your search by
choosing special options such as Whole Words Only.
STEP 3 Press Enter.
STEP 4 Acrobat displays the first instance of the search term.
STEP 5 Press Enter again to continue to more instances of the term.

Preface
Cisco WIP310 User Guide 8
Finding Text in Multiple PDF Files
The Search window lets you search for terms in multiple PDF files that are stored
on your PC or local network. The PDF files do not need to be open.
STEP 1 Start Acrobat Professional or Adobe Reader.
STEP 2 Choose Edit > Search, or click the arrow next to the Find box and then choose
Open Full Acrobat Search.
STEP 3 In the Search window, complete the following steps:
a. Enter the text that you want to find.
b. Choose All PDF Documents in.
From the drop-down box, choose Browse for Location. Then choose the
location on your computer or local network, and click OK.
c. If you want to specify additional search criteria, click Use Advanced Search
Options, and choose the options you want.
d. Click Search.

Preface
Cisco WIP310 User Guide 9
STEP 4 When the Results appear, click + to open a folder, and then click any link to open
the file where the search terms appear.
For more information about the Find and Search functions, see the Adobe Acrobat
online help.

1
Cisco WIP310 User Guide 10
Getting to Know Your WIP310
This chapter contains the following sections:
•Charging the Phone, page10
•Using Phone Keys and Buttons, page12
•Entering Text, page13
•Using Your Phone’s Hardware Features, page15
Charging the Phone
Your Cisco WIP310 Wireless-G IP Phone set consists of a handset, charger, USB
cable, and power supply.

Getting to Know Your WIP310
Charging the Phone
Cisco WIP310 User Guide 11
1
To charge the phone:
STEP 1 Place the phone in the charging cradle.
STEP 2 Connect one end of the power supply to the phone charger.
STEP 3 Connect the other end of the power supply to an electrical outlet.
See Charging the Battery, page 22.
You can also connect one end the included USB cable to the USB port on the
bottom of the phone and the other end to your PC to charge the phone.
Figure 1 USB port on phone
!
CAUTION The battery must charge for at least 8 hours prior to the phone’s initial use. Do not
power on the phone for the first time until it has charged for at least 8 hours.
Talk time for the phone is approximately three (3) hours and standby time is
approximately 40 hours.
NOTE Talk and standby time can vary widely depending on your phone settings and
wireless environment. Cisco recommends that you keep the phone in the charger
when it is not in use.

Getting to Know Your WIP310
Using Phone Keys and Buttons
Cisco WIP310 User Guide 12
1
Using Phone Keys and Buttons
Figure 2 Phone Buttons
This table describes your phone’s buttons:
Number Description
1Left soft key—The function of this key depends on the phone
screen or menu you are currently viewing. For example, in
the Home screen, press this soft key for Options.
2Right soft key—The function of this key depends on the phone
screen or menu you are currently viewing. For example, in
the Home screen, press this soft key for Contacts.
3Call button—Used to place and answer calls.
4Power/End Call button—To power on the phone, press and
hold this button until the screen is lit. To power off the phone,
press and hold this button until the screen becomes dark.
TIP You also press this button to end a call or to return to the
phone Home screen at any time.
1
3
2
4
250777

Getting to Know Your WIP310
Entering Text
Cisco WIP310 User Guide 13
1
Handset Navigation Pad
Figure 3 Select Button and Arrow Keys
To navigate through the phone menus, use the Navigation Pad. The Select button is
the silver button in the middle of the navigation pad.
The arrow keys are used to move up, down, left and right through the phone
menus.
Figure 4 Keypad
The keypad is used for dialing numbers and entering letters and symbols.
Entering Text
When entering characters, press the Back soft key to delete one character at a
time.
Press a key multiple times to view the characters associated with that key.
Available characters are shown in the following table:

Getting to Know Your WIP310
Entering Text
Cisco WIP310 User Guide 14
1
To exit to a previous menu without saving information:
STEP 1 Press the Back key multiple times until you reach the beginning of the text field.
The Cancel soft key then appears.
STEP 2 Press Cancel to exit.
TIP Press the Power/End Call button to return to the Home screen at any time.
Key Character Set
1 1 / : \ , ! ; $ ^ |
2abc2ABC
3def3DEF
4ghi4GHI
5jkl5JKL
6mno6MNO
7pqrs7PQRS
8tuv8TUV
9wxyz9WXYZ
0 Space 0 ~ ? > ‘ < “
* . @ * & % [ ] _
#/P # + - = ( ) { }

Getting to Know Your WIP310
Using Your Phone’s Hardware Features
Cisco WIP310 User Guide 15
1
Using Your Phone’s Hardware Features
Your phone includes a speaker phone and a headset port.
Figure 5 Speaker Phone
The speaker is located on the back of the phone. To use the speaker phone, while
on a call, press the Speaker On/Off button located on the left side of the phone.
The speaker symbol appears on the phone display when the speaker phone is in
use.
Figure 6 Headset
To use a headset with your phone, connect a supported headset to the 2.5 mm
headset jack on the right side of the phone.
Understanding the Phone LEDs
Your phone has an LED in the upper left corner that displays colors to indicate the
phone status. The following table shows the colors and their meanings:

Getting to Know Your WIP310
Using Your Phone’s Hardware Features
Cisco WIP310 User Guide 16
1
Viewing the Phone Display Screen
Your phone features a full-color high-resolution display screen that provides the
phone status, time and date, and other information as described below.
Figure 7 Home Screen
Color and State Definition
Off The phone is off and is not charging.
Solid red The phone is off and is charging.
Solid green The phone is off and is fully charged.
Orange blinking The phone is on and cannot register to the ITSP, or the phone has low power.
Green blinking The phone is on, is connected to the wireless network and the ITSP, and is in ready
to use.
Red blinking The phone is on and there is an unread text message or voice mail message.
2
5
1
3
4
67
250778

Getting to Know Your WIP310
Using Your Phone’s Hardware Features
Cisco WIP310 User Guide 17
1
You can return to the Home screen at any time by pressing the Power/End Call
button. The Home screen displays the following information:
Understanding Display Screen Icons
The display screen also contains icons that indicate phone functions and status.
The most common icons are shown in the following table.
Number Description
1 Date and Time—For information on changing the date and time, see
Setting the Date and Time, page 59.
2 Indicates the wireless signal status. Solid bars indicate the wireless signal
strength. Full signal strength is available when four bars are shown.
3 Indicates the battery status. Flashing bars indicate the battery is charging.
The battery is fully charged when four bars are shown.
4 Station Name—The name of your phone appears in the upper right corner.
This name may be automatically assigned. To change the station name,
see Changing the Phone Name (Station Name), page 60.
5 Contacts—Press the Contacts soft key to access your contacts address
book. See Using Contacts, page 62.
6 Settings—In the Home screen, press the Select button under the Settings
icon to access many phone options, such as wireless setup, call
preferences, speed dials, and call forwarding.
7Options—PresstheOptions soft key to access phone options.
Icon Description
Indicates that the phone is searching for the wireless network.
Indicates that there are new missed calls.
Indicates that there is voice mail.

Getting to Know Your WIP310
Using Your Phone’s Hardware Features
Cisco WIP310 User Guide 18
1
Indicates that there are new message(s) waiting.
Indicates that the speaker phone is in use.
Indicates that the handset or headset is in use.
Indicates that the phone ringer is off.
Appears when you are accessing the phone volume control.
Identifies the Settings menu or button. In the Home screen, press the
Select button to access the settings menu.
Displays phone information. Press the Select button for more
information on the menu item.
Enables Do Not Disturb. Press the Select button to enable or disable Do
Not Disturb.
Indicates that the phone is locked.
Indicates that you have an incoming call.
Indicates that dialing is in progress.
Indicates that a call is progressing.
Icon Description

Getting to Know Your WIP310
Using Your Phone’s Hardware Features
Cisco WIP310 User Guide 19
1
Indicates that a call is in progress between two WIP310 phones.
Indicates that a call is active.
Indicates that a call is on hold.
Indicates that a call has ended because the other party hung up, the
number was incorrect, or the call timed out.
Indicates that you have picked up a call from another extension.
Indicates that you have picked up a call from an extension in a group of
phones.
Indicates that the call is shared between two extensions.
Indicates a conference call. In the Options menu, press Select to create
a conference call.
Indicates that an incoming call is rejected.
When this icon appears, press Select to edit the current entry.
When this icon appears, press Select to confirm the current choice.
When this icon appears, press Select to view more details about the
current highlighted item.
When this icon appears, press the Select button to view or edit the
selected menu item.
Icon Description