Elan HC6 User manual

HC6/HC12
System Controller
INSTALLATION MANUAL

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 1
Preface
Purpose of this Manual
This manual provides step-by-step installation instructions and connection examples, along with basic user information for
installation and ongoing use of the HC6/HC12 System Controller. This manual is written for the installer of this equipment.
Please see the Configurator Reference Guide and Integration Notes for programming information.
These can be found at www.elanhomesystems.com/dealer.
Organization
The following information is contained in this manual.
Safety Information Provides a comprehensive list of safety practices and procedures allowing for the safe installation and
operation of ELAN’s HC6/HC12 System Controller.
HC6/HC12 Introduction Provides an introduction to ELAN’s HC6/HC12 System Controller, along with system features to
include Front and Rear panel controls, indicators and connections, along with a short description of
each.
HC6/HC12 System Design Provides a system design application overview of the HC6/HC12 System Controller.
HC6/HC12 Connections Provides a description of the HC6/HC12 System Controller system connections and direct
connections from the HC6/HC12 to other components.
HC6/HC12 Operation Provides location and function of switches and LEDs.
Precision Panels Provides function and connection information for Precision Panels used in conjunction with the
HC6/HC12.
Troubleshooting Provides troubleshooting tables to help fix common problems that may be encountered when
installing the HC6/HC12 System Controller.
Network Information Appendix A provides information on IP setup and router port forwarding for the HC6/HC12 System
Controller.
Rack Mounting Appendix B provides specifications for rack mounting the HC6/HC12 System Controller.
Specifications Provides equipment specifications for the HC6/HC12 System Controller.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 2
Safety Information
IMPORTANT SAFETY INFORMATION
Read Information ----- All the safety and operating information should be read before the appliance is operated.
Follow Information ----- All operating and use information should be followed.
Retain Information ----- The safety and operating information should be retained for future reference.
Heed Wa rni ngs ----- All warnings on the appliance and in the operating instructions should be heeded.
Wall Mounting ----- Mounting of this appliance should be done only by an authorized installer.
Ventilation ----- The appliances should be situated so that their location or position does not interfere with their proper ventilation. These
appliances should never be placed near or over a radiator or heat register. These appliances should not be placed in a built-in installation
such as a bookcase or cabinet that may impede the flow of air through the ventilation openings.
Non-Use Periods ----- Appliances that are left unattended and unused for long periods of time should be de-energized.
Grounding or Polarization ----- Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one blade wider than the other blade. A grounding type plug has two blades and a third grounding prong. The polarized wide blade
and the third prong are provided for your safety. If the provided plug does not fit your outlet, consult an electrician for replacement of
the obsolete outlet.
Power Cord Protection ----- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and
the point where they exit from the apparatus.
Water----- Do not use the apparatus near water.
Cleaning ----- Unplug the apparatus from the power outlet before cleaning. Use only a dry cloth to clean the apparatus.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 3
Power Lines ----- An outdoor antenna should be located away from power lines. When installing an outside antenna system, extreme care
should be taken to avoid touching power lines or circuits, as contact with them may be fatal.
Object and Li quid Entry — Never insert objects of any kind through the openings of these appliances, as they may touch dangerous
voltage points or short-out parts that could result in a fire or electric shock. Care should be taken so that objects do not fall and liquids
are not spilled into the appliance through openings in the enclosure.
Servicing — Do not attempt to service these appliances yourself, as opening or removing covers may expose you to dangerous voltage
or other hazards. Refer all servicing to qualified service personnel.
Damage Requiring Service — These appliances should be serviced by qualified service personnel when:
•A power supply connection or a plug has been damaged or
•If liquid has been spilled into the appliance or objects have fallen into the appliance or
•The appliance has been exposed to water or moisture or
•The appliance does not appear to operate normally or exhibits a marked change in performance or
•The appliance has been dropped or the enclosure damaged.
Replacement Parts — When replacement parts are required, be sure the service technician has used replacement parts specified by the
manufacturer or that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or
other hazards.
Safety Check — Upon completion of any service or repairs to this audio product, ask the service technician to perform safety checks to
determine that the audio product is in proper operating condition.
Lightning S torms — Unplug this apparatus during lightning storms or when unused for long periods of time.
Attachments and Accessories — Use only attachments/accessories specified by the manufacturer.
Cart, Stand, Tripod, Bracket or Table — Use only with a cart, stand, tripod, bracket or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip over.
Disconnect Device — Where the mains plug or an appliance coupler is used as the disconnect device, the
disconnect device shall remain operable.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Changes or modifications not expressly approved by ELAN could void the user’s authority to operate the equipment.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 4
Table of Contents
Preface ............................................................................................... 1
Purpose of this Manual.................................................................................................1
Organization .................................................................................................................1
Safety Information .................................................................................. 2
Chapter 1: Introduction ............................................................6
The ELAN Story...................................................................................... 7
HC6/HC12 Features ................................................................................. 8
Applications.......................................................................................... 9
HC6/HC12 Front Panel Display.................................................................. 10
HC6/HC12 Rear Panel Connections ............................................................ 11
Chapter 2: HC6/HC12 System Design and Applications .................... 12
Introduction ........................................................................................ 12
Pre-Wire............................................................................................ 12
Applications........................................................................................ 14
HC6 Controlling an ELAN M86A .................................................................................14
HC12 Controlling an ELAN S86A and V85 ..................................................................15
HC12 Controlling an ELAN S128P with a C2 Communications Controller...................16
HC6 Internal Player and IP Video Server.....................................................................18
HC12 Controlling a Sunfire TGR-401 Receiver ...........................................................19
Chapter 3: HC6/HC12 Connections............................................. 20
RS-232 Connections...................................................................................................20
RS-485 Connections...................................................................................................22
VIANet Connection .....................................................................................................23
Relay Connections......................................................................................................24
Sense Input Connections............................................................................................25
IR Output Connections ...............................................................................................26
External IR Input Connection......................................................................................27
Audio Output Connections..........................................................................................29
Internal Player Capacity ..............................................................................................29
Component Video Input / Output Connections............................................................30
Ethernet Connections .................................................................................................31
USB Connections........................................................................................................32
IR Link Connection.....................................................................................................33
IR Link Connection Advanced Application ..................................................................34

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 5
Chapter 4: Operation ............................................................. 35
Power Switch ...................................................................................... 35
Rear Panel LEDs .................................................................................. 35
Serial Ports.................................................................................................................36
VIANet Ports...............................................................................................................36
Ethernet Port ..............................................................................................................37
Chapter 5: Precision Panels .................................................... 38
PPWM Precision Panel........................................................................... 38
IR Link........................................................................................................................39
External IR In..............................................................................................................40
IR Outputs ..................................................................................................................41
Sense Inputs ..............................................................................................................42
Relay Connections......................................................................................................43
RJ-45 Connections.....................................................................................................44
PPIR Precision Panel............................................................................. 45
PPIS Precision Panel ............................................................................. 46
PPRM Precision Panel ........................................................................... 47
PPSP Precision Panel ............................................................................ 48
PPVN Precision Panel ............................................................................ 49
Chapter 6: Troubleshooting ..................................................... 50
General ............................................................................................. 50
Serial Devices ..................................................................................... 50
VIANet .............................................................................................. 51
Relays .............................................................................................. 51
Sense Inputs ....................................................................................... 51
IR Operation ....................................................................................... 52
Audio Outputs...................................................................................... 52
Video................................................................................................ 53
Ethernet............................................................................................. 54
Appendix A: Network Information............................................................... 55
IP Configuration .........................................................................................................55
Port Forwarding..........................................................................................................57
Appendix B: Rack Mounting ..................................................................... 58
Specifications ..................................................................................... 59
Warranty…………………………………………………………Back Page

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 6
Chapter 1: Introduction
The HC6/HC12 System Controller is an IP based device with multiple Serial I/O connections
and IR outputs designed to facilitate the control of various third party systems such as
Security Panels, Security Video and DVR, Climate, Lighting, Audio, Home Theater,
Irrigation, Pool and Spa. Port types include Ethernet, USB, RS-232, RS-485, Vianet,
Relays, Sense, IR, Audio and Video. Application examples include; home theaters, whole
house audio and video distribution systems, and sports bar applications. The HC6/HC12
Controller includes Streaming Audio Outputs, Video Pass-thru and On-Screen Display.
Multiple sub-system control combined with expandability offer the perfect solution for
medium and larger whole-house audio and automation control systems, and advanced
event trigger options allow flexible automation opportunities.
Items in Package:
•HC6/HC12 Controller
•US Power Cord (HC6/HC12)
•EU/UK/AU Power Cord (HC6240/HC12240)
•HCREM Remote (2 AAA Batteries Included)
•HA-CB-307 DB9M to RJ45 Adapters (HC6-6 / HC12-12)
•DB15 Male to Female Cable
•Rack Mount Brackets
•Quick Install Guide

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 7
The ELAN Story
Located in Lexington, KY, USA, ELAN Home Systems has designed innovative multi-room
audio/video systems since 1989. ELAN systems were the first to integrate music, intercom
and TV distribution features that used the homeowner’s stereos, televisions and telephones
to create the whole-house entertainment experience. These Systems allow people to move
from room to room, controlling centrally located equipment with ease.
ELAN’s product line includes:
•Power Amplifiers
•Multi-Zone Pre-Amps
•Intelligent Keypads
•In-Wall LCD Color Touch Panels
•Wireless LCD Color Touch Panels
•Film Interactive Touchpads
•In-Wall and In-Ceiling Speakers
•Outdoor Speakers
•System Controllers
•A/V Controllers
•Telephone-Based Intercom Controllers
•Video Switchers
•Digital Music & DVD Management Systems
•Satellite Radios
•Accessories for Home Systems Installation
•Volume Controls

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 8
HC6/HC12 Features
•Multiple Input and Output Ports
Allows control of and control by a large variety of devices and inputs
•2-way IP Connections
Provides quick control and up to date feedback for IP devices
•Rack or Shelf Mountable
Provides convenient installation options
•Internal Player Audio Outputs
Allows streaming audio from an on-board HDD (HC12) or Network Attached
Storage (NAS) device (HC6/HC12)
•Routable IR Outputs
Built in IR source control connections for up to 12 devices
•On Screen Display with Component Video Loop Thru
Allows one input on a monitor to provide content video and OSD for control
•Sense Trigger Inputs
Enables Trigger Activated Event Maps and Conditional Programming
•USB Host Ports
Allows integration with phone modem devices for Messaging features
•Integrated Relays
Two (HC6) or four (HC12) on-board relays provide additional automation
capabilities
Important Note: The HC12 has an internal hard drive. Do not move the
HC12 when it is powered up. Impact or jarring can damage the hard
drive.
Before moving the HC12, power the unit down and allow one minute for
the drive to spin down.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 9
Applications
Applications enable control of various sub-systems like Lighting, Security, HVAC, Media,
etc. Pro Apps add features to those that come with the System Controller
Application Configurations (subject to change without notice)
Application Included With Controller Added with Pro App
Media
Unlimited ELAN A/V Controllers Unlimited A/V Controllers (any Brand)
Unlimited Sunfire A/V Receivers
Unlimited Display Devices
1 A/V Receiver (any Brand) Unlimited A/V Receivers (any Brand)
Unlimited in-home sources
Climate 2 Thermostats 32 Thermostats
History
Lighting
16 Loads or System Scenes Maximum Loads/Scenes available
Unlimited g! Viewer Keypads
Unlimited g! Viewer Scenes
History using Graph Object
Security
1 Partition 8 Partitions
8 Zones 256 Zones
History
IP Camera 2 IP Video Streams 16 IP Video Streams
DVR Not Available Records all Cameras
Messaging
1 Voicemail Box 8 Voicemail Boxes
Internal Voicemail Internal and Telephone Voicemail
Remote Message Retrieval
Remote House Control
Text-To-Speech
Irrigation 16 Groups (Virtual, for Demo Only) 16 Groups
256 Zones (Virtual, for Demo Only) 256 Zones
Pool/Spa Virtual (For Demo Only) All Supported Features
Other
Generic Serial Devices
IR Devices
Input/Output Devices
E-Mail
UPS

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 10
HC6/HC12 Front Panel Display
Figure 1-1: HC6/HC12 Front Panel Display
Item Function
1 Power Switch
2 Power LED
1
2

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 11
HC6/HC12 Rear Panel Connections
Figure 1-2 HC6/HC12 Rear Panel Connections
Item Function Item Function
1 AC Power Connector 8 External IR Input
Allows IR to trigger Event Maps for automated
sequences
2
RS-232 Comm Ports
Control Inputs / Outputs - The HC6 has 6 RS-232 ports
and the HC12 has 12 RS-232 ports.
9
Audio Outputs
Dual independent line level outputs for the Internal
Player
3
RS-485 Ports
Additional Control Connections
10
Component Video Output
Passes source video and On-Screen Display
4
VIANet Loop Connections
Interfaces with ELAN components
11
Component Video Input
Input for source video
5
Relay Connections
Provides automated features. – The HC6 has 2 relays
and the HC12 has 4 relays.
12
Ethernet and USB Ports
Network and USB modem connection
6
Sense Inputs
Used for conditional programming and to activate Event
Maps.
13
Status Indicator LEDs
Power, Sense and IR Activity feedback
7 Source IR Outputs
6 routed IR ports and 1 IR ALL Out port.
14 IR Link
Provides 12 routable IR outputs for system expansion
HC6
HC12
2
3
4
5
1
6
7
8
14
13
12
10
11
9

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 12
Chapter 2: HC6/HC12 System Design and
Applications
Introduction
The first step to a good design is to map the system. It is advisable to mark up a copy of
the house floor plan with speaker, touchpad, touchscreen, volume control, and equipment
locations etc. Make sure that all locations are decided upon before pre-wiring commences
so that all necessary wiring and installation hardware is in place. This unit will be
interfacing with other components such as amplifiers, source components,
communications controllers, and user interfaces, so it is essential that ALL system
components are accounted for prior to the pre-wire stage.
Secondly, make a detailed list of all components. Include source equipment, touchpads,
touchscreens, volume controls, amplifiers, communications gear and the HC6/HC12 itself.
Be sure to include necessary electrical boxes, structured wiring enclosures, telephone
lines, rough-in brackets, patch cords, power supplies, etc.
Particular care should be taken to ensure all sub-system wiring is in place as well. Security
systems, lighting, climate controls, etc, all have specific wiring requirements. Verify all
necessary wiring is in place. Refer to the Integration Notes for the devices that you are
installing. These can be found at www.elanhomesystems.com/dealer.
After the drywall is up is not the time to realize that the control wiring for the 3rd floor
thermostat was overlooked.
Pre-Wire
This section explains the specifics of pre-wiring for an HC6/HC12 system. Care should be
taken at this stage to ensure a properly operational system.
Most system wiring is “home-run” from the device being installed (a touchpad, for
example) back to the equipment location.
The table on the following page provides an overview of various devices that may be
integrated with the System Controller and the appropriate wiring for them.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 13
ELAN pre-wiring recommendations for connections to the HC6/HC12
Item
Description
ELAN HC6 or HC6/HC12 System
Controller
Control: Category 5 network cable
External IR In: 3.5mm Stereo Cable
Source IR: DB-15 Male to Female Cable (Included with HC6/HC12)
Internal Player Audio: RCA Interconnect Cables
TS7 Touchscreens Control: Category 5 network cable
Power: 2 Conductor (16 AWG)
Video: RG-6 or RG-59 Coaxial Cable
TS2 Touchpads Category 5 cable
IR Receivers Category 5 cable
Volume Controls Control: Category 5 cable
Speaker Wiring: 16-18 AWG 2 or 4 conductor
Use stranded, twisted pair speaker wire between amplifiers and volume controls,
and between volume controls and speakers.
Use Cat-5 to power electronic volume controls and for volume control override
when used with an ELAN C2 Communications Controller.
Speakers 16-18 AWG speaker wire
Use stranded, 2 or 4 conductor speaker wire between amplifiers and speakers.
Remotely Located Sources Audio: Category 5 cable
Video: RG6 or RG59 coax (if necessary)
ELAN C2 Communications
Controller
(FUTURE APPLICATION)
Category 5 cable
When using an ELAN C2 Communications Controller, run Cat-5 for telephones
and door stations. See the C2 Installation Manual for details.
Sense Inputs Category 5 cable (3 conductors used)
Use Cat-5 to extend sensor leads, if necessary.
System Audio RCA Interconnect Cables

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 14
Applications
This section describes typical applications using the HC6/HC12 for control. These are all
basic in nature and should be used for guideline purposes only. Each application can be
augmented as needed for individual circumstances. This section is for overall design
purposes.
Please see Chapter 3: HC6/HC12 Connections for specific wiring configurations.
HC6 Controlling an ELAN M86A
The M86A Multi-Room Audio Controller is specifically designed to be controlled using the
HC6 or HC12 System Controller.
Connections include IR Output, External IR Input, and Internal Player line level audio. The
HC6 uses the VIANet connection to control the M86A. See Figure 2-1 for connections
between the HC6 and M86A. HC12 connections are identical.
In the ELAN configuration software, program the HC6 to control the M86A. See the
Integration Notes at www.elanhomesystems.com/dealer.
The M86A manual covers additional connections for sources, source IR outputs, speakers
and other devices.
Figure 2-1: HC6 / M86A Connections

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 15
HC12 Controlling an ELAN S86A and V85
Figure 2-2 shows an HC12 serially controlling an S86A and a V85 component video matrix
switcher.
The V85’s component video output is routed through the HC12 to a monitor. This allows
component video from multiple sources and the On Screen Display (OSD) of the HC12 to
be viewed on the monitor. Composite video is routed directly from the S86A to a
composite video input of the monitor.
In the ELAN configuration software, program the HC12 to control the S86A and the V85.
See the Integration Notes at www.elanhomesystems.com/dealer.
The S86A and V85 manuals cover additional connections for sources, source IR, speakers
and other devices.
Figure 2-2: HC12 / S86A / V85 Connections

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 16
HC12 Controlling an ELAN S128P with a C2 Communications Controller
(FUTURE APPLICATION)
Figure 2-3 on the following page shows an HC12 controlling an S128P serially and
interfacing with a C2 Communications Controller through the VIANet connection.
The S128P’s component video output is routed through the HC12 to a monitor. This
allows component video from multiple sources and the On Screen Display (OSD) of the
HC12 to be viewed on the monitor. The VIANet connection to the C2 allows for automated
features using Event Maps based on C2 functions. The Music On Hold and Page/Doorbell
Audio connections from the C2 to the S128P are also shown.
In the ELAN configuration software, program the HC12 to control the S128P and interface
with the C2. See the Integration Notes at www.elanhomesystems.com/dealer.
The S128A and C2 manuals cover additional connections for sources, amplifiers door
stations and other devices.

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 17
Figure 2-3: HC12 / S128P / C2 Connections

ELAN HC6/HC12 INSTALLATION MANUAL
©ELAN 2010 |All rights reserved.
Page 18
HC6 Internal Player and IP Video Server
Both the HC6 and the HC12 can play streaming audio files using the Internal Player.
(Uncompressed WAV and constant bit rate MP3 formats only.) While the HC12 has an
integrated hard drive for file storage, the HC6 requires a Network Attached Storage (NAS)
device to hold the files.See Figure 3-11 on page 29 for audio connections.
IP Video Servers are used to convert composite video inputs (usually from door station
cameras) to IP data allowing video to be seen using a computer’s Viewer or Touchscreens
and for security DVR functions. IP video sources are also displayed on the component
video output of the System Controller for viewing on a TV / monitor.
Figure 2-4 shows the typical network wiring for these applications.
In the ELAN configuration software, set up the HC6 Internal Player and NAS drive and
program the interface for the video server and IP cameras.
See the Integration Notes at www.elanhomesystems.com/dealer.
Figure 2-4: IP Video Server / NAS Integration

ELAN HC6/HC12 INSTALLATION MANUAL
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Page 19
HC12 Controlling a Sunfire TGR-401 Receiver
The HC6/HC12 can be configured to control a number of 3rd party A/V receivers using serial
or IR commands. Figure 2-5 shows an HC12 controlling a Sunfire TGR-401 with serial
commands. The Internal Player is being used as a source. The component video out of
the TGR-401 is connected to the video input of the HC12 and the component video output
of the HC12 is connected to an input on the monitor. This allows source video, the
TGR-401’s On Screen Display (OSD) and the HC12’s OSD to be viewed on the monitor
without the need to switch inputs on the monitor. Comm port #1 of the HC12 is connected
to the RS-232 input of the TGR-401 using a DB9-RJ45 adapter.
In the ELAN configuration software, program the HC12 to control the TGR-401. See the
Integration Notes at www.elanhomesystems.com/dealer.
The TGR-401 manual covers additional connections for sources, speakers and other
devices.
Figure 2-5:HC12 / Receiver Connections