Elo TouchSystems 2400LM User manual

Touchmonitor User Guide
2400LM 24” LCD Desktop Touchmonitor

EloTouchSystems
24” LCD
Touchmonitor
User Guide
Revision D
SW601252
Elo
T ouchSystems
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2011 Tyco Electronics Corporation,
a TE Connectivity Ltd. Company. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics
Corporation and its Afffiliates in the TE Touch Solutions business unit in the TE
Connectivity Ltd. family of companies (collectively “TE”) makes no representations or
warranties with respect to the contents herein, and specificallydisclaims any implied warranties
of merchantability or fitnessfor a particular purpose. TE reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of
TE to notify any person of such revisions or changes.
TrademarkAcknowledgments
AccuTouch, Elo (logo), Elo TouchSystems, IntelliTouch, TE Connectivity, TE connectivity
(logo) and TE (logo) are trademarks of the TE Connectivity Ltd. family of companies.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned
herein may be trademarks or registered trademarks of their respective companies. Tyco
Electronics claims no interest in trademarks other than its own.

Warnings and Cautions
iv
Warning
• Danger - Explosion hazard. Do not use in the presence of flammableanesthetics, and other
flammablematerials.
• To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or
moisture.
• Do not use the unit with an extension cord receptacle or other outlets unless the prongs of
the power cord can be fully inserted.
• RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of electrical shock,
DO NOT remove the back of the equipment or open the enclosure. No user-serviceable
parts are inside. Refer servicing to qualifiedfieldservice engineers only.
• Uninsulated voltage within the unit may have sufficientmagnitude to cause electrical
shock. Avoid contact with any part inside the unit.
• This device complies with all applicable electromagnetic emission and immunity standards
for medical device equipment. This device is designed to not cause harmful interference,
and to accept any interference received, including interference that may cause undesired
operation. The performance of this device is limited to the emission and immunity
standards that have been applied. Other device which are not designed to withstand
emission levels as specified in the medical device standards may be susceptible to
interference from this device.
Subjecting the device to conditions beyond the rated performance capabilities may result in
emissions in excess of the standard. If it is determined that this device produces
electromagnetic or other interference it must be disconnected from power until the cause of
the problem has been determined and resolved. If it is determined that this device is
functioning improperly due to electromagnetic and other interference it must be
disconnected from power until the cause of the problem has been determined and resolved.
• Elo TouchSystems recommends that after its useful life (or after sustaining unrepairable
damage), customers dispose of the touchmonitor and its power supply in an
environmentally sound manner. Acceptable methods include the reuse of parts or whole
products and the recycling of products, components, and materials. Please consult and obey
national state, and local laws and ordinances governing the safe disposal of electronic
equipment.
Note that the fluorescent lamps inside this product contain mercury and must be recycled or
disposed of according to local, state, or national laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org.
This product consists of devices that may contain mercury, which must be recycled or disposed
of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in
the monitor display contain mercury.)

Caution
• Power cord is used as a disconnection device. To de-energize equipment, disconnect the
power cord.
• This unit must follow the national requirement and local state laws to dispose unit.
• Before connecting the cables to your Elo touchmonitor, make sure all components are
powered OFF.
Only approved components complying with IEC60601-1 series can be connected to
ET2400LM in Patient Environment. The use of ACCESSORY equipment not complying
with the equivalent safety requirements of this equipment may lead to a reduced safety of
the resulting system. Consideration relating to the choices of accessory equipment should
include:· Use of accessory in the patient environment.·Evidence that the safety
certificationof the accessory has been performed in accordance to the appropriate IEC
60601-1 and/or IEC 60601-1-1 harmonized national standard.
• For continued safety -
- This unit only complies to the above standards if used with a medical grade power cord.
-A medical grade power supply, such as the one specified,is required for use in a medical
application.
Note:
• This symbol alerts the user to important information concerning the operation and
maintenance of this unit, which should be read carefully to avoid problems.
• This symbol means DC Current.
• This symbol means ON/OFF stand-by switch.
v

CAUTION-Life Support
Care must be taken when this touchmonitor is a critical component of a life support system or
device. In case of failure of this touchmonitor, appropriate redundant systems should be
incorporated into the system or device to prevent injury to the user or patient.
The following should be an integral part of the safety design of a life support system or device
using this touchmonitor for a critical function.
• An alternate interface or fail-safe must be available should the touchscreen fail to operate.
• The touchscreen interface must not be the only means of control of a critical function.
• An alternate video display should be incorporated into the safety design if used to monitor a
critical function.
• The internal speakers of this touchscreen monitor must not be the sole method of warning
of a critical function.
Critical functions are:
1. Life support devices or systems are devices or systems which, (a) are intended for surgical
implant into the body, or (b) support or sustain life, or (c) whose failure to perform when
properly used in accordance with instructions for use provided in the labeling, can be
reasonably expected to result in significant injury to the user.
2. A critical component is any component of a life support device or system whose failure to
perform can be reasonably expected to cause the failure of the life support device or system,
or to affect its safety or effectiveness.
Definitions:
“ PATIENT ENVIRONMENT”
any environment in which intentional or unintentional contact can occur between a PATIENT
and parts of the ME EQUIPMENT or ME SYSTEM or between a PATIENT and other persons
touching parts of the ME EQUIPMENT or ME SYSTEM.
vi

Classification
With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No.
60601-1
This monitor is a Class I (GROUNDED) DEVICE.
These displays are classifiedNOAPPLIED PARTS EQUIPMENT.
Protection against harmful ingress of water:
INGRESS PROTECTION (IPX1) (for monitor only)
This monitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for
use in the presence of flammableanesthetic mixture with air, oxygen, or nitrous oxide.
Mode of Operation: CONTINUOUS OPERATION.
Environmental conditions for transport and storage
o o
Temp. Operating 0 C to 40 C
o o
Storage / Transportation -20 C to +60 C
Humidity (non-condensing)
Operating 20% to 80%
Storage / Transportation 10% to 90%
Altitude Operating 0 to 3,000M
Storage / Transportation 0 to 12,192M
For full Product Specificationsrefer to Appendix C
vii

European Standards and Classifications
Standards: EN 60601-1-2: 2001+A1:2004
The EMC limits and test methods are referred to the following standards:
Emission: Immunity
CISPR 11: 2003+A1:2004 IEC 61000-4-2: 2008
AS/NZS CISPR CISPR22: 2006 IEC 61000-4-3: 2006+A1:2007
(Group 1, Class B) IEC 61000-4-4: 2004
IEC 61000-4-5: 2005
EN55011: 2007+A1: 2007 IEC 61000-4-6: 2008
(Group 1, Class B) IEC 61000-4-8: 2009
IEC 61000-4-11: 2004
IEC 61000-3-2: 2006,
(Refer to note * below)
IEC 61000-3-3: 2008
viii

ix
Guidance and manufacturer’s declaration-electromagnetic immunity-
for all
EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-elect
r
oma
g
netic emissions
The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the
user of the ET2400LM should assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment-guidelines
RF emissions
CISPR 11
Group 1 The ET2400LM uses RF energy only for its internal
function. Therefore, its RF emissions are very low and
are not likely to cause any interference in nearby
electronic equipment.
RF emissions
CISPR 11
Class B
Harmonics emissions
IEC 61000-3-2
Not applicable
Voltage fluctuations/
flickeremissions
IEC 61000-3-3
Complies
The ET2400LM is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply
network that supplies buildings used for domestic
purposes.

x
Guidance and manufacturer’s declaration-electromagnetic immunity-
for all
EQUIPMENT AND SYSTEMS
Guidance and manufacturer’s declaration-electromagnetic immunity
The ET2400LM is intended for use in the electromagnetic environment specified below. The customer or the
user of the ET2400LM should assure that it is used in such an environment.
Immunity test
test level IEC 60601 Compliance level Electromagneticenvironment- guidelines
Electrostatic
discharge(ESD)
IEC 61000-4-2
± 6 kV contact
± 8 kV air
± 6 kV contact
± 8 kV air
Floors should be wood, concrete or
ceramic tile. If floorsare covered with
synthetic material, the relative humidity
should be at least 30%.
Electrical Fast
transient/burst
IEC 61000-4-4
± 2 kV for power
supply lines
± 1 kV for input/output
lines
± 2 kV for power
supply lines
± 1 kV for input/output
lines
Mains power quality should be that of a
typical commerical or hospital
environment.
Surge
IEC 61000-4-5
± 1 kV line(s) to line(s)
± 2 kV line(s) to earth
± 1 kV line(s) to line(s)
± 2 kV line(s) to earth
Mains power quality should be that of a
typical commerical or hospital
environment.
Voltage dips, short
interruption and
voltage variations
on power supply
input lines
IEC 61000-4-11
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60% dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
for 0.5 cycle
40% UT
(60 % dip in UT)
for 5 cycles
70% UT
(30% dip in UT)
for 25 cycles
<5% UT
(>95% dip in UT)
for 25 cycles
Mains power quality be that of a typical
commerical or hospital environment. If the
user of the ET2400LM requires continued
operation during power mains
interruptions, it is recommended
that the ET2400LM be powered from an
uninterruptible power supply or a battery.
Power frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
3 A/m 3A/m Power frequency magnetic
fields should
be at levels characteristic of a typical
location in a typical commerical or
hospital environment.
NOTE UT is the a.c. mains voltage prior to application of the test level.

Guidance and manufacturer’s declaration-electromagnetic immunity-
for all
EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING
Guidance and manufacturer’s
declaration-electromagnetic immunity
The ET2400LM is intended for use in the electromagnetic environment specified below. The user of the
ET2400LM should assure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance
level Electromagneticenvironment-guidelines
Conducted RF
Radiated RF
IEC 61000-4-3
3 Vrms
3 V/m
80 MHz to 2.5 GHz
3 Vrms
3 Vrms
Portable and mobile RF communications
equipment should be used no closer to any part of
the ET2400LM, including cables, than the
recommended separation distance calculated from
the equation applicable to the frequency of the
transmitter.
Recommended separation distance
d=1.2 P
d=1.2 P 80MHz to 800 MHz
d=2.3 P 800 NHz to 2.5GHz
where P is the maximum output power rating of
the transmitter in watts (W) according to the
transmitter manufacturer and d is the
recommended separation distance in
metres(m)
Filed strengths from fixed RF transmitters, as
determined by an electromagnetic site survey 3,
should be less than the compliance level in each
frequency range4.
Interference may occur in the vicinity of
equipment marked with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situation. Electromagnetic propagation is affected by absorption
and reflectionfrom structures, objects and people.
3. Filed strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically
with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site
survey should be considered. If the measured filedstrength in the location in which the ET2400LM is used
exceeds the applicable RF compliance level above, the ET2400LM should be observed to verify normal
operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or
relocating the ET2400LM.
4. Over the frequency range 150 kHz to 80 MHz, fieldstrengths should be less than 3 Vrms.
x

Recommended separation distance between portable and mobile
RF communications equipment and the
ET2400LM
for all
EQUIPMENT AND SYSTEMS that are not LIFE-SUPPOR TING
Recommended separation distances between portable
and mobile RF communications equipment and the ET2400LM
The ET2400LM is intended for use in an electromagnetic environment in which radiated RF disturbances are
controlled. The customer or the user of the ET2400LM can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communications (equipment) and the
ET2400LM as recommended below according to the maximum output power of the communications
equipment.
Separation distance according to frequency of transmitter
Rated maximum output
power of transmitter W
150 kHz to 80 MHz
d=1.2
P
80MHz to 800 MHz
d=1.2
P
800 MHz to 2.5 GHz
d=2.3
P
0.01 0.12 0.12 0.23
0.1 0.37 0.37 0.74
11.2 1.2 2.3
10 3.7 3.7 7.4
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distanced in
metres(m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts(W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reflection from structures, objects and people.
xii

Table of Contents
Warnings and Cautions ................................................................
iv Warning .................................................................................
iv Caution....................................................................................
v Caution-Life
Support....................................................................vi
Classification ..............................................................................
..vii
European Standards and Classifications
Standards ............................................................................
.viii
Chapter 1
INTRODUCTION 1
Product Description..............................................................
1
LCD Display Performance Features....................................
2 24 inch TFT LCD Display Panel ................................
2
External Medical Grade Power Supply ......................
2
Chapter 2
INSTALLATION AND SETUP 3
Unpacking Your Touchmonitor...........................................
3 Product Overview ........................................................
5
Main
Unit....................................................................... 5
Back
Unit........................................................................5
Side
View........................................................................ 5
Base Bottom
View ..........................................................................6
KensingtonTM
Lock ....................................................... 6
Touch Interface Connection ................................................
8 Remove the cable
cover................................................6
Step 1 Connecting the Video Cable............................
9
Step 2 Connecting the Serial/USB Cable.................
10
Step 3 Connecting the Speaker Cable ......................
11
Step 4 Connecting the Power Cable .........................
12
Replace the cable cover ..............................................
13
Mounting the Display..................................................................
14 Rear Mounting Using the VESA Interface.......................
15
VESA Mounting Options ...................................................
15
Optimizing the LCD Display.............................................
16
Installing the Touch Driver Software (not apply to
IntelliTouch Plus model) ....................................................
17
Installing the Serial Touch Driver ............................
17
Installing the USB Touch Driver ..............................
19
Chapter 3
OPERATION 20
About Touchmonitor Adjustments ...........................................
20 Bottom Panel Controls...............................................
21
Controls and Adjustment ...................................................
22 OSD Menu Functions.................................................
22
OSD Locking and Unlocking Feature......................
22
OSD Control Options.................................................
23

Power Display & Power Saving .........................................
24
General Power Saving Mode..............................................
24
Display Angle.......................................................................
24
IntelliTouch Plus Touch Technology.................................25
Gesture
Support...................................................................26
Chapter 4
TROUBLESHOOTING 27
Solutions to Common Problems 27
Appendix A
NATIVE RESOLUTION 28
Appendix B
TOUCHMONITOR SAFETY 30
Care and Handling of Your Touchmonitor 31
Appendix C
TECHNICAL SPECIFICATIONS 32
Display Modes ...........................................................................
32
Touchmonitor
Specifications ......................................................
33
REGULATORY INFORMATION 36
WARRANTY 39

C H A P T E R
1
INTRODUCTION
Product Description
The 2400LM is a medical display designed to present information to the operator and the
customer. The 2400LM is available in serial and USB(combo) touch interface as well as
non-touch. The 2400LM functionally consists of a 24” LCD main display with a touchscreen.
The main display element is a 24” diagonal WUXGA resolution (1920 x 1200) LCD display.
The display consists of an LCD display and touchscreen. The 2400LM is powered by 12 VDC
from an external medical grade power source.
1-1

LCD Display Performance Features
24”TFT LCD Display Panel
Display format 1920x 1200
Display area 518.4 mm (H) x 324.0 mm (V)
Pixel pitch 0.270 mm (H) x 0.270 mm (V)
Contrast Ratio 1000:1( typical)
Brightness
LCD 300 cd/m2 (typical)
IntelliTouch 270 cd/m2(typical)
AccuTouch 240 cd/m2 (typical)
IntelliTouch Plus 270 cd/m2(typical)
Response time 5 msec typical;
Display color 16.7 million colors
Vertical Viewing Angle Typical Vertical Viewing Angle: 80deg(looking down)
/80 deg(lookingup) @ CR>=10
Horizontal Viewing Angle Typical Vertical Viewing Angle: 80deg(looking left)
/80 deg(looking right) @ CR>=10
External Medical Grade Power Supply
The 2400LM is powered by an external medical grade universal inputAC power source.
Power supply:
• AC power: Input voltage 100 -240 VAC, 1.27A
• Input frequency 50/60 Hz
• DC output Voltage/Current: 12 VDC/6.5A
• Load regulation: ±5% Max.
• Line regulation: ±1% Max.
1-2

C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install Elo
TouchSystems driver software.
UnpackingYourTouchmonitor
Check that the following items are present and in good condition:
2-3
LCD monitor VGA cable USB cable
Power adaptor DVI cable Audio cable
Elo QuickStart
CD
Software
CD and Quick Install Guide Serial cable (Exclude IntelliTouch Plus model)

Power cable for North America models
USA/UL Power cable
Power cable for European models
Europe/VDE power cable UK power cable
Power cable for Japan models
Japanese/PSE power cablel
2-4

Product Overview
Main Unit
Back Unit
Side View
2-5

Base Bottom View
KensingtonTM Lock
The KensingtonTM lock is a security device that prevents theft. To findout more about this secu-
rity device, go to http://www.kensington.com.
2-6