Elo TouchSystems 1919L User manual

Touchmonitor User Guide
1519L 15.6” LCD Desktop Touchmonitor
1919L 18.5” LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader Available)

Elo TouchSystems
15.6” and 18.5” LCD Touchmonitor
Optional Magnetic Stripe Reader
User Guide
Revision A
P/N E356416
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2009 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Tyco Electronics to notify any person of such revisions or changes.
TrademarkAcknowledgments
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark
of the Microsoft group of companies. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.Tyco Electronics claims no interest in trade-
marks other than its own.
iii

Table of Contents
Chapter 1
Introduction 5
ProductDescription .....................................................5
Precautions .................................................................5
Chapter2
Installation and Setup 6
UnpackingYourTouchmonitor ......................................6
Assemblingthestandplate..........................................8
InterfaceConnection ...................................................9
Speakers and Audio ....................................................9
MSRInterfaceconnection (Optional) ............................10
Product Overview .......................................................11
MainUnit ................................................................11
Rear View ............................................................11
Installing theDriver Software .......................................12
Installingthe SerialTouchDriver(notapplicable
toAcousticPulse Recognition monitor) ..................13
Installing the Serial TouchDriver for Windows 7,
WindowsVista, Windows XP, Windows 2000, ME,
Windows 95/98 and NT4.0 ..............................14
Installingthe SerialTouchDriver forMS-DOS
and Windows 3.1 ..................................................14
InstallingtheUSBTouchDriver ..............................15
Installing the USB TouchDriver for Windows 7,
WindowsVista, Windows XP, Windows 2000, ME,
and Windows 98 .............................................15
InstallingAPRUSB TouchDriverfor
Windows XP ....................................................15
Chapter3
Operation 16
AboutTouchmonitorAdjustments.................................16
BottomPanelControls............................................17
ControlsandAdjustment..............................................18
OSDMenuFunctions .............................................18
OSDLock/Unlock ...................................................18
OSDControlOptions ..............................................19
PresetModes ........................................................20
PowerManagementSystem ..................................21
DisplayAngle ..............................................................21
Chapter4
Troubleshooting 22
SolutionstoCommonProblems ....................................22
AppendixA
NativeResolution.........................................................23
v
Appendix B
TouchmonitorSafety ...................................................25
CareandHandling ofYour Touchmonitor .....................26
AppendixC
TouchmonitorSpecifications ........................................27
15.6"LCDTouchmonitor(ET1519L)Dimensions............30
18.5"LCDTouchmonitor(ET1919L)Dimensions............31
Regulatory Information 32
Warranty 35

CHAPTER
1
INTRODUCTION
Product Description
Your new 1519/1919L touchmonitor combines the reliable performance of touch technology with
the latest advances in LCD display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCD monitor incorporates a 15.6” or 18.5” color active matrix thin-film-transistor (TFT) liquid
crystal display to provide high quality display performance. A maximum resolution of WXGA 1366
:768 is well-suited for displaying both graphics and images. Other features that enhance the
performance of this LCD touchmonitor are Plug & Play compatibility, OSD (On Screen Display)
controls, an optional magnetic strip reader (MSR), and Elo’s unique zero-bezel Acoustic Pulse
Recognition (APR) and AccuTouch (AT) touchscreen. In addition, the 1519/1919L is easily
configurable for either portrait or landscape orientation.
Precautions
Follow all warnings, precautions and maintenance procedure as recommended in this user’s manual
to maximize the life of the touch monitor. See Appendix B for more information on touchmonitor
safety.
1-5

2-6
CHAPTER
2
INSTALLATION AND SETUP
This chapter discusses how to install the 1519L/1919L LCD touchmonitor and the driver software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor VGA cable USB cable Audio cable
CD and Quick Install Guide Power Brick Serial Cable
(not included with APR model)
Elo QuickStart
CD
Software

Powercable forNorthAmericamodels
USA/UL Power cable
PowercableforEuropeanmodels
Europe/VDE power cable UK/UK power cable
PowercableforJapanmodels
Japanese/PSE power cable Adapter/Terminal
Power cable forAsia models
and and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
2-7

2-8
Assembling the stand plate
Pushing the stand plate toward the stand untill it is tight, then fasten the stand plate using captive
screw.

Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor
are turned off.
1. Connect DC cable of the power brick to the monitor and the other end through AC power cable
to the AC outlet.
2. Connect one end of either the touchscreen serial (RS232) cable or the touch screen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding.
3. Connect one end of the video cable to the rear side of computer and the other to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Connect one end of the audio cable to the rear side of computer and the other to the LCD
monitor.
5. Facing the monitor, press the power button located on the underside of the botom-right corner
of the monitor.
Speakers and Audio
The touchmonitor includes two built-in speakers. To use the speakers, plug in the audio cable to
the Audio Input port and connect the other end to your computer.
To use headphones, plug in the headphones to the Audio Output port shown a bove. When
headphones are connected, the sound plays through the headphones only.
The volume and muting of the sound can be adjusted by using the “Audio” choice from the On-
Screen Display (OSD) Control panel menu as described on page 3-19.
321
Power Brick
USB Cable
Serial Cable VGA Cable
24
Audio Cable
Headphone Cable
2-9

Magnetic Stripe Reader (MSR) Interface Connection (optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the PC. No
drivers are required to be loaded.
To change the MSR function mode from keyboard emulation to HID, load the “MSR CHANGE
MODE.EXE” utility from the enclosed TouchTools CD or go online to www.elotouch.com to
download this utility.
Note: MSR function mode can be changed to HID mode from keyboard emulation mode and back
using the “MSR CHANGE MODE.EXE” utility.
2-10

Product Overview
Main Unit
Rear View
KensingtonTM Lock
The KensingtonTM lock is a security device that prevents theft. To find out more about this
security device, go to http://www.kensington.com.
2-11

2-12
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your
touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.

Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition monitor)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, ME, 95/98 and NT4.0.
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on
the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
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2-14
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive may be
mapped to a different drive letter).
3 Type cd\elodos_w31 to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.

Installing the USB Touch Driver
Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP,
Windows 2000, ME and Windows 98.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard, do the following:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard, do the following:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing APR USB Touch Driver for Windows XP and Windows VISTA
Insert the Elo APR CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR 3.1 driver setup for your version of
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB cable and
alignment data is transferred.
Note: For the latest driver, go to elotouch.com and download it from the driver download section.
2-15

3-16
CHAPTER
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will not likely require adjustment. However, variations in video output and
application may require adjustments to the touchmonitor to optimize the quality of the display.
For best performance, the input video resolution should be the touchmonitors native resolution,
1366 x 768. Use the Display control panel in Windows to choose 1366 x 768 resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer to Appendix A.
All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If
there is a power failure, the touchmonitor settings will not default to the factory specifications.

Bottom Panel Controls
Control Function
1Menu/Exit Display/Exits the OSD menus.
2 1. Enter Luminance of the OSD.
2. Increase value of the adjustment item.
3. Move OSD selection upward.
3 1. Enter Audio of the OSD.
2. Decrease value of the adjustment item.
3. Move OSD selection downward .
4Select 1. Auto adjust function.
2. Select the adjustment item from the OSD menu.
5PowerSwitch Switch the power of the monitor.
SELECT MENU
SELECT MENU
12345
Audio Output
3-17

3-18
Controls and Adjustment
On Screen Display (OSD) Menu Functions
To Display and Select the OSD Functions:
1. Press the Menu key to activate the OSD menu.
2. Use or to move upward or downward through the menu. Press the “Select” key, execute the
function or enter the sub-menu.
3. To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected for at a minimum of 15 seconds or
depending on how long the timer is set via the OSD menu. The time ranges from 5 seconds to 60
seconds.
On Screen Display (OSD) Lock/Unlock
The OSD feature can be locked and unlocked. The monitor is shipped in the unlocked position.
To lock the OSD:
1. Press the Menu button and button simultaneously until a window appears displaying “OSD
Unlocked”. Continue to hold the buttons until the window toggles to “OSD Locked”.
2. To unlock the the Power Locking Feature, repeat the procedure until the “OSD Unlocked” is
displayed.
To lock the power:
1. Press the menu and button simultaneously until a window displaying “Power unlocked”
appears. Continue to hold the buttons until the “Power Locked”.
2. To unlock the power repeat the procedure until the “Power Unlocked” is displayed.

On Screen Display(OSD) Control Options
Control Description
Auto-Adjust Select “Auto-Adjust” to enable this function. The Auto-Adjust will
automatically adjust V-Position, H-Position, Clock and Phase.
Luminance
.Brightness Increases or decreases brightness
.Contrast Increases or decreases contrast
ImageSetting
.H-Position Moves the screen left or right
.V-Position Moves the screen up or down
.Clock The dot clock is fine-adjusted after auto adjust.
.Phase Increases or decreases the video noise of the image after an auto
adjustment is made.
Color Press or to select 9300, 6500, 5500, 7500 and USER. Only when
selecting USER can you make adjustments to the R/G/B content values.
Audio
.Mute Enable/Disable audio mute.
.Volume Increase or decrease audio volume.
OSD
.OSDH-Position Moves the OSD position horizontally on the screen. When the
button is pressed, the OSD control menu will move to the right
side of the screen. Likewise, when the button is pressed, the
OSD control menu will move to the left side.
.OSDV-Position Moves the OSD position vertically on the screen. When the
button is pressed, the OSD control menu will move to the top side
of the screen. Likewise, when the button is pressed, the OSD
control menu will move to the lower side.
.OSDTimeout Adjusts the amount of time of the OSD menu is displayed.
Language Select from English, French, Italian, German, Spanish, Japanese,
Traditional Chinese and Simplified Chinese.
Recall Returns the monitor to its default settings.
Miscellaneous
.Aspectratio
..Fill screen No matter what LCD aspect ratio, scales video so it fills the LCD
with no over or under scan. Change video aspect ratio.
..Fill toAspectratio Sets the height of video equal to the height of LCD. Video Aspect
ratio is preserved. Black bars on left and right side of LCD screen may
appear.
.Sharpness Adjusts sharpness of video signals on a scale from 1 to 5 using 4
discrete steps.
Exit Exits the OSD display.
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3-20
Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes that
are most commonly used as given in the table below. If any of these display modes are detected,
the monitor automatically adjusts the picture size and centering. When none of the modes are
matched, the user can store their preferred modes in the user modes. The monitor is capable of
storing up to 7 user modes. The only condition to store as a user mode is the new display
information which must have 1 KHz difference for horizontal frequency or 1 Hz for vertical fre-
quency or the sync signal polarities are different from the default modes.
Resolution Vertical Frequency
720 x 350 70Hz (may not display at full screen)
720 x 400 70Hz
640 x 480 60 / 72 / 75Hz
800 x 600 56 / 60 / 72 / 75Hz
832 x 624 75Hz
1024 x 768 60 / 70 / 75Hz
1280 x 800 60Hz
1280 x 960 60Hz
1280 x 1024 60 / 75Hz
1360 x 768 60Hz
1366 x 768 60Hz
1440 x 900 60Hz
1600 x 1200 60Hz
1680 x 1050 60Hz