Elo TouchSystems 1938L User manual

Touchmonitor User Guide
1938L 19” LCD Open-Frame Touchmonitor

User Guide
19"LCD OPEN-FRAME TOUCHMONITOR
1938L Family 3000 Series
Revision A
P/N E481511

Copyright © 2008 Tyco Electronics.All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise with-
out prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes
no representations or warranties with respect to the contents hereof, and specifically disclaims
any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems
reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, TE logo and Tyco Electronics are trademarks. Other product names
mentioned herein may be trademarks or registered trademarks of their respective companies.
Tyco Electronics claims no interest in trademarks other than its own.
iii

Table of Contents
Chapter1
Introduction 7
Product Description 7
Precautions ................................................................7
About the Product ......................................................8
Chapter2
Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Touch Interface Connection .......................................10
Product Overview ......................................................11
Front View............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ...13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver ..........................15
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ..15
Installing APR USB Touch Driver for
Windows XP..................................................16
Chapter 3
Operation 17
About Touchmonitor Adjustments ..............................17
Rear Panel Controls.............................................18
Remote OSD Buttons (option).............................18
Controls and Adjustment ............................................19
On Screen Display (OSD) Menu Functions.........19
On Screen Display (OSD) Control Options .........20
Preset Modes.......................................................21
Power Management System ................................22
Chapter4
Troubleshooting 23
Solutions to Common Problems .................................23
AppendixA
Native Resolution.......................................................24
Appendix B
Touchmonitor Safety .................................................26
Care and Handling of Your Touchmonitor ................27
v
AppendixC
Touchmonitor Specifications .....................................29
IntelliTouch Touchscreen Specifications .............30
Surface Capacitive Touchscreen Specifications .31
SecureTouch Touchscreen Specifications ..........32
Acoustic Pulse Recognition Specifications ..........33
19" LCD Touchmonitor (ET1938L-XXXA-X-G)
Dimensions ..........................................................34
Regulatory Information 35
Warranty 38
Index 39

C H A P T E R
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCDmonitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide
superior display performance. A maximum resolution of WXGA 1440 x 900 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On-Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. See Appendix B, page B-27, for more information on
touchmonitor safety.
1-7

About the Product
Your LCDopen-frame touchmonitor is a 19” WXGATFT color display with the following features:
• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies
between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor-based circuitry allows the monitor to function at
the precision of a fixed frequency.
• High contrast color TFT LCD display supports resolutions up to WXGA 1440 x 900.
• Compatible with VGA, SVGA, XGA, SXGA (non-interlaced) and most Macintosh compatible
color video cards.
• Power management system conforms to VESA DPMS standard.
• Supports DDC 2B for Plug & Play compatibility.
• Advanced On ScreenDisplay (OSD) control for picture quality adjustment.
For full Product Specifications refer to Appendix C, page C-29.
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C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and the driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
LCD touchmonitor Video cable USB cable
Serial cable DVI-D Cable Touch Tools CD + Quick InstallGuide
Strain Relief kit Mounting Brackets
Note: Please visit the 1938L product page located at www.elotouch.com for full listing of
optional power brick/cable sets.
2-9
Elo Quick Start Guide
CD
Software

Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable
(but not both) to the rear side of the computer and the other end to the LCD touchmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable
does not have thumb screws).
3. Connect one end of the video/DVI cable to the rear side of computer and the other to the
LCD touchmonitor. Tighten by turning the two thumb screws clockwise to ensure proper
grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect OSD remote control key (optional) to the monitor.
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32
2
1
Adapter Video Cable Serial Cable USB Cable
5
OSD Remote Control Key
(option)
3
DVI Cable

Product Overview
Front View
Rear View
2-11

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer.Drivers are located on the enclosed CD-ROM for the following operating systems:
• WindowsXP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• WindowsNT4.0
The latest versions of drivers and driver information for other operating systems are available on the
Elo TouchSystems web site at http://elotouch.com/Support/Downloads/dnld.asp
Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of
your touchmonitor is sent to your video display adapter when Windows starts. If Windows
detects your touchmonitor, follow the instructions on the screen to install a generic Plug-and-
Play monitor.
Refer to the appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.
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