Escene SayHi 410 Series User manual

www.escene.cn/en/
Escene Communication
410 Series IP Phone
User Manual
(firmware:V2.2.6.2-2733)
Escene
Escene Communication Communication Co.Ltd Co.Ltd

www.escene.cn/en/
Escene Communication
Tables of Contents
1. Getting Started...............................................................................................................................1
About...........................................................................................................................................1
Features....................................................................................................................................... 1
Technical Parameter....................................................................................................................1
2. Connecting Your Phone.................................................................................................................4
3. Phone overview............................................................................................................................. 6
Understanding Buttons and Hardware........................................................................................6
Understanding Phone Screen Features....................................................................................... 9
4. Basic Call Handing......................................................................................................................11
Placing a Call............................................................................................................................ 11
Answering a call........................................................................................................................12
Ending a Call.............................................................................................................................13
Using Hold and Resume........................................................................................................... 13
Transferring Calls......................................................................................................................14
Using Mute................................................................................................................................14
Do Not Disturb..........................................................................................................................15
3-way Conference..................................................................................................................... 15
Expansion Installation.......................................................................................................................16
Expansion Settings............................................................................................................................16
Time & Date......................................................................................................................................17
VOIP Call Forwarding...................................................................................................................... 17
5. Advanced Call Handling............................................................................................................. 18
Speed Dialing............................................................................................................................18
Using the phone book............................................................................................................... 18
Using Call Logs........................................................................................................................ 21
6. Keypad Instruction...................................................................................................................... 22
Language................................................................................................................................... 22
SIP Account Settings.................................................................................................................22
Network Setting........................................................................................................................ 23
Load default settings................................................................................................................. 24
Modify password.......................................................................................................................24
Customizing Rings and Volume................................................................................................25
View status................................................................................................................................ 25
Diagnose....................................................................................................................................26
7. Web Settings................................................................................................................................ 27
Config Guide.............................................................................................................................27
Network.....................................................................................................................................29
SIP Account...............................................................................................................................30
Programmable Keys..................................................................................................................31
Expansion Module.................................................................................................................... 32
Audio.........................................................................................................................................33
Phone Book............................................................................................................................... 34

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Escene Communication
Group.................................................................................................................................34
Contact.............................................................................................................................. 34
LDAP................................................................................................................................ 35
BanList.............................................................................................................................. 36
Enterprise Phonebook....................................................................................................... 37
Advanced...................................................................................................................................37
Phone Setting.................................................................................................................... 37
VLAN Setting................................................................................................................... 39
VPN Setting...................................................................................................................... 40
BLF setting........................................................................................................................40
Trusted Certs..................................................................................................................... 42
Dial Plan............................................................................................................................42
Global SIP......................................................................................................................... 43
Phone Maintenance................................................................................................................... 44
Log.................................................................................................................................... 44
Password........................................................................................................................... 44
Default Setting.................................................................................................................. 45
Auto Provision.................................................................................................................. 45
FTP Upgrade..................................................................................................................... 46
TFTP Upgrade...................................................................................................................47
HTTP Upgrade.................................................................................................................. 48
Reboot............................................................................................................................... 49
Phone Status..............................................................................................................................50
System Info............................................................................................................................... 50
About.........................................................................................................................................51
Appendix：............................................................................................................................... 52

410 Series IPPhone
www.escene.cn/en/
Escene Communication
1. Getting Started
About
SayHi 410 SERIES is a next-generation 4-line SIP phone, 4 dynamic context-sensitive soft
keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with
integrated PoE. The 410 SERIES offers excellent voice PSTN, FXS, Record Port, security
protection for privacy.
The 8 programmable speed-dial keys enable one-button access to office personnel and it
create one-button access to indispensable telephony features including conference, voicemail,
transfer, etc.
Features
240*160 graphic LCD
4 VoIP accounts
HD Voice: HD Codec
BLF, XML Phonebook
Headset, PoE, 2xRJ45
4 Expansion Modules(ESM32) 128 keys
8 Programmable keys
Support Plug and Play
Support PoE and AC power adapter
Technical Parameter
Item
410 SERIES
Screen
4-level Gray scales LCD with background light
240*160 pixel
Language
Multi-Language (CN/EN/Spain/Portugal/Poland/Turkey/French/Italy etc.)
Line
4
Function Keys
4 Soft keys,4 Line keys(dual-color LED)
6 Navigation keys(arrow button, OK button, C button)
Volume adjust, Hands-free, Mute, Headset, Message,
Menu, Directory, Service, Hold, Redial, Conference, Transfer
VoIP Protocol
SIP 2.0
Network
Protocol
HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X
Codec
PCMA,PCMU, G.722 ,G.729 A,G.723.1(5.3Kb/s, 6.4Kb/s),iLBC

410 Series IPPhone
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Escene Communication
QoS
TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)
Voice
Hands-free model available by Full-duplex
Separated 9 Level Volume Adjustment
Network
2×RJ45 10/100M Ethernet Interfaces (LAN/PC)
IP Assignment: static IP, DHCP, PPPoE
PC port support Bridge and Router
DNS SRV,STUN, VPN(L2TP), VLAN/QoS
STUN,DTMF(In-band/RFC2833/SIP INFO)
Function APP
Always Forward, Busy Forward, No-answer Forward
Hotline line (Immediately/Delay)
Call Waiting, Call Queuing
Call Forward, Call Transfer, Call Holding, Call Pickup, *Callback
Redial
Phone directory speed dial, Call record direct dial
3-way conference
DnD, Blacklist, SMS
Voice mail, Voice Prompt, Voice Message
P2P(Peer-to-Peer)
PBX
Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call
Hold.Call Barring, Call Back On Busy, Anonymous Call ,Intercom, Paging
Expansion
Interface
EXT: ESM32 programmable key module
SOR: FXS, FXO, Record
Application
LDAP
Enterprise phone directory, download with server, and it support 800
contacts
Public phone directory
XML Phonebook : Search /Input/ Out put
Private phone directory: input/output 300 contacts, every contact can save 3
numbers and the size of number is 19 byte.
Call History: Miss Calls /Received Calls/Dialed Calls.
Voice Message, Voice Mail Box, Light of Message.
Ringing Update, Input, Del,
*we also support to order the other APP.
Security
Login the website by password
Login the LCD by password
Signaling encryption(RC4)
Media encryption(RC4)
VPN, 802.1X, VLAN QoS(802.1pq), *LLDP
TLS, MD5,AES, ROOT/USER Management
Management
Upgrade: HTTP/TFTP/FTP Auto-provision/TR069
Configurations: Phone/Http/Auto provision/TR069
Debug: Telnet/Phone/Web
Power Supply
Power adapter: AC 100-240V input and DC 12V/1A output
PoE (IEEE 802.af) ; USB(Standard DC 5V)