Galvin Engineering Flowmatic TZ-FLOWSENC24 Instruction sheet

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 1of 11
Flowmatic®SS Face Plate w/ Concealed
24v AC Wall Sensor
PRODUCT CODE:
- TZ-FLOWSENC24
SPECIFICATIONS
−Flowmatic®automatic concealed wall assembly is an aesthetically pleasing, single temperature
water control unit, which can be used for hand basins, sinks, or any application to initiate a
controlled flow of water.
−The multiple time cycle option is able to be adjusted on site which provides the facility manager the
flexibility of adjusting to suit user requirements.
−Sensor circuit boards are supplied standard with a lacquer finish to limit the damage that may be caused
by moisture
−Built in capacitors and easy fit electrical filters help suppress external noise and provide a
continuous, reliable delivery of water.
−1.5mm thick stainless steel face plate with hand activation sensor. It is designed to be mounted
flush into the wall/trough.
−Flowmatic®Wall sensor controller is a 24V AC electronic control system that can be used in various
applications. Controller is pre-programmed and ready to use. The solenoid will open for a specific
time once the sensor will detect hands movement. The standard program can be modified to suits
individual needs. To modify the operation settings a compatible Android device with Bluetooth is
required.
TECHNICAL DATA
Power Supply
(Required –not supplied)
Type
Transformer
Input
240V - 50Hz 30VA
Output
24V - 917mA Max 22VA
Sensor
Type
Infra-Red
Activation
Hand movement
Controller
Input Voltage
24V AC
Program type
Flowmatic
Connections
Terminal Plug 2 way 3.81mm
Finish (user)
Stainless Steel
Nominal Flow Rate (LPM)
N/A
NOTE: Galvin Specialised continually strive to improve their products. Specifications may change without notice.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 2of 11
PRE - INSTALLATION
IMPORTANT:
- INSTALLATION COMPLIANCE: Galvin Specialised products must be installed in accordance with these
installation instructions and in accordance with AS/NZS 3500, the PCA and your local regulatory requirements.
Water and/or electrical supply conditions must also comply to the applicable national and/or state standards.
Failing to comply with these provisions shall void the product warranty and may affect the performance of the
product (Refer to installation compliance sheet supplied with the product).
- Ensure that access to the sensor, solenoid valve and transformer/GPO is available for future maintenance when
installing the components. It is recommended that isolating valves be installed upstream to the solenoid valve to
allow for servicing. All wiring must be able to be removed when installed into cavities or walls, therefore, it is
recommended that a minimum of 25mm conduit be used to house the leads. The unit is supplied with 3 meters of
lead on the transformer and a 5 meters lead from the solenoid. Additional lead lengths may be accommodated up
to a length of 5m but must be ordered separately.
- Whilst our product designs take into account a broad range of installation types and surfaces, it is important that
surfaces which fixtures are mounted to are flat and free from defect. Additionally, ensure any protruding
connecting thread is square to the wall so that the outlet sits flat against the wall when installed. This is especially
important when installing product ranges that have been designed for correctional and health facilities, where
special attention is required to minimise ligature points and areas for concealment of contraband. In addition to
ensuring the products are fitted securely and in accordance with the following instructions, consideration shall be
given to the use of non-pick mastics such as BASF Sonolastic “Ultra” to ensure a high quality and safe
installation.
- Most installation problems are due to damage to the unit during installation or the selection of an inappropriate
installation location. Select the location carefully and take care with the installation, consider ease of operation for
the end user.
- It is advised that the sensor should not be positioned directly in front of reflecting surfaces, such as ceramic tiles,
stainless steel basins or mirrors. Any bright lighting reflecting off a highly reflective surface such as a stainless
steel basin, or a high visibility reflective vest, may interfere with correct sensor operation (Refer sensor settings
for operation and adjustment)
GENERAL INSTALLATION REQUIREMENTS
- Do not cut or extend the existing leads without using a correct lead extension from Galvin Specialised, as
this will void warranty.
- Suitable access to the service of all components must be provided.
- Do not apply heat near this product when connecting water lines. Heat generated by soldering could
damage plastic or electrical parts and seals, and will void the warranty.
- For personal installation assistance and spare parts, please call our head office on 1300 514 074 and
speak to our customer service staff.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 3of 11
MOUNTING DETAILS
Face plate cut out position
- A position above and to the right of the water outlet is ideal. The best way
to select the location is to stand centrally in front of the outlet and extend
you right forearm in front of you in a natural arc. Be sure that passing
traffic cannot trigger the sensor. Allow at least 400mm clearance.
- Ensure that when selecting a mounting position nothing is within range of
the sensor. If the sensor unit is installed into a location where a nearby
wall or object is reflecting the Infrared light back, the unit is effectively
blinded and will not operate. It is similar to having a torch shone into your
eyes.
Note: Outlets are not supplied and must be ordered separately.
Typical Installation
Cut out details for Galvanised
box (not supplied as a
standard)
- If the unit is supplied with a
Galvanised Inwall electrical
box and stainless steel face
plate. Assembly should be
mounted flush to the wall over
a 98mm x 60mm cut-out.
Ensure wall depth is between
45mm minimum - 70mm
maximum from finished wall
surface to the back of box.
Do not install sensor
under the spout.
COMPONENT DIMENSIONS
TZ-FLOWSENC24- STAINLESS STEEL FACE PLATE
WITH CONCEALED WALL SENSOR ASSEMBLY

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 4of 11
(NOT SUPPLIED)
INSTALLATION
Avoid common installation errors :
- Non-compliance to Australian Standards.
- No access for service.
1. Mount galvanised electrical box (not
supplied)
- Mount galvanised box into the wall 1 or 2mm
below the finished wall surface.
- The galvanised box can be fixed to a masonry
wall or wall frame using screws suitable for
the fixing method. (Fasteners to be supplied
by installer).
- If more lead is required extension leads
are available. In this case please contact
Galvin Specialised
Note: For the galvanized box supply and
orders please contact Galvin Specialised
2. Connect to sensor plug
−We recommended that all cabling is fed through
25mm conduit to make servicing and
replacment easier.
−Connect the transformer plug to the rear of the
Sensor, observing the correct plug connection.
−If more lead is required extension leads are
available. In this case please contact Galvin
Specialised.
Do not cut the leads. If the leads are too long, it
is recommended that any excess is coiled up
and clipped to the wall.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 5of 11
3. Mount face plate
- We recommend that all cabling is fed through 25mm
conduit to make servicing and replacment easier.
- Apply a thin bead of silicon on the edge of the wall cut
out.
- Fit the face plate using screws suitable for the fixing
method. (Fasteners to be supplied by installer).
- If extension leads are required, please contact
Galvin Specialised.
Do not force the faceplate to fit onto wall or
attempt to disassemble components, as this
could result in damage to sensor.
4. Secure wiring with suppressor (not
supplied)
−Connect the electrical interference
suppressor to each cable (1x
Transformer, 1x Solenoid Lead) as shown
and ensure they are as close to the
sensor face as possible
All electrical components should be
protected from contact with water or
excessive heat and installed in
accordance with local regulations.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 6of 11
Typical Installation
5. Connect power supply & Check for correct operation
−The 24V AC transformer (not supplied) is plugged into a
standard mains power point (GPO).
−Turn on the power point and test the unit.
−Wave the back of your hand through the beam to turn
the water on and again to turn the water off.
−The sensor may require adjustment. Please ensure that
the sensor is in a position that reflects the actual
installation
Note: The sensor is factory set to medium and will
need to be adjusted to suit individual installations.
All electrical components should be protected
from contact with water or excessive heat and
installed in accordance with local regulations.
The connection of this product to mains power
supply should be undertaken by a competent
person and should conform to local Wiring
Regulation –AS3000 Wiring rules.
Note: For transformer supply and orders please contact
Galvin Specialised
(NOT SUPPLIED)

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 7of 11
CONTROLL MODULE PROGRAM MODIFICATION
Required to make changes to the controller
settings :
- Android device (e.g. smartphone,
tablet).
- Installed from PlayStore ‘Flowmatic
system’ software. Locate and
download ‘Flowmatic Syatem’
software.
1. Establish Bluetooth connection
−Go to the Bluetooth settings on your
device then scan for devices. Generally,
when scanning the first thing to come up
in available devices will be a Mac address
that looks like this example
(AB:EC:69:57:34:02). This will eventually
change to the name of the device (this
can be changed to a custom name in the
app).
−Select this device.
2. Entering the pin
- The device will ask for a pin, which from factory is
‘1234’. Enter this in. (This pin can be changed later
in the app.). Your device is now connected to the
controller, and is ready to be adjusted from the
‘Flowmatic system’ app.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 8of 11
3. Changing controllers settings
−Open the Flowmatic system’ app. The
device will appear on the screen. with Mac
Address first and then controller name
e.g. ‘AB:EC:69:57:34:02 Flowmatic’.
−Select the Flowmatic, this will then update
the controllers time clock, and then open
the setting screen by pressing ‘Next’.
4. Setting screen overview.
−Upper function buttons. By pressing the ‘Get settings’
button the currently stored parameters in the
controller’s internal memory will be downloaded to the
app. The ‘Get log’ button will pop up the log data
screen. The ‘Presets’ button will list all saved presets.
−Drop-Down menus. First menu from left is to select
the type of controller the app is connected to. The
second menu is to select which ‘channel’ is going to
have parameters changed (only for PB2). The third
menu is to declare what is the controlled feature
designed for (only for PB2).
−Setting sliders. Depending on the selected controlled
feature there will appear one, two or three setting
sliders.
−Hygiene flush setting menu allows to set the time and
intervals of hygiene flush.
−Bottom function buttons are to be used to manage
the controller internal memory.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 9of 11
5. Type of controller (left drop-down menu)
- For the TZ-FLOWTAPC24 controller the ‘Wave’ or
‘Proximity’ selection may be used depending on the
application. Please do not change the selection to
the , ‘Urinal’, ‘Pan’ ‘PB2’or ‘Flusher’.
6. ‘Wave’, ‘Proximity’ setting screens
contains the same setting parameters.
- Run time (s) slider –to set the required
flow time.
- ‘Detection threshold’ slider – to set
sensing range. By setting smaller value
the detection distance is farther. Bigger
value is making the detection distance
shorter.
7. Choosing the suitable mode
- ‘Wave’ mode:
•If a hand is detected, the water will start and keep flowing until the time set in the ‘Run time’ section will
pass or another ‘wave’ will appear in front of the sensor.
- ‘Proximity’ mode:
•If a hand is detected, the water turns on for as long as the hand is there, up to a certain timeout value set
in the ‘Run time’ section.
- ‘Urinal’ mode:
•When a user is first detected in front of the sensor, the cycle is triggered so that a timer starts when the
user leaves. At the end of this timed period, the solenoid valve is actuated to flush the urinal and the
cycle is then reset.
- ‘Pan’ mode:
•When a user is first detected in front of the sensor, a timer starts. After a pre-set time, if the user is still
there, the sensor decides that a full flush will be required, otherwise, only a half flush will be triggered.
This flush happens a set time after the user leaves the immediate vicinity
8. Settings ‘Hygiene flush’.
- Set the required time for Hygiene flush and press
‘Upload’.
9. Connection menu.
- By pressing the back arrow, the
connection screen will pop up.
The buttons allow to rename the
controller, set new PIN, disconnect, or go
to setting screen ‘Next’.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 10 of 11
TROUBLE SHOOTING
PROBLEM
CAUSE
RECTIFICATION
Sensor Not
Responding
Damaged or scratched lens
Replace Sensor Unit
Sensor lead damaged
Replace sensor lead
No Power
Check power is reaching transformer
Waving Hand too fast past the sensor
Slow down the action in front of the sensor
Transformer faulty
Replace transformer
False
Activation
Electrical interference
Ensure electrical suppressors are installed
correctly
Reflection from a light source
Re-align sensor or shield light source
No water flow
Sensor not responding
Check fault relating to sensor
No power
Check power is reaching transformer
Power supply leads joined incorrectly
Replace electronic components
Water or structural damage to
electrical components
Replace damaged electrical components
Incorrect connections
Check all connections
Damage to sensor lead or power
supply lead
Check and replace lead & controllers
Water corroded electrical
connections
Replace electronic components
MAINTENANCE INSTRUCTIONS
Sensor:
The Electronic Sensor is a non serviceable product. If damaged the sensor must be replaced.
−Turn power off at GPO.
−Unscrew the two fixing screws. The silicon seal may have to be cut with care to free the sensor.
−Unplug the solenoid plug and transformer plug from the rear of the sensor. Generally, if the sensor has been
damaged by an electrical surge, it is recommended that the transformer be replaced at the same time.
−Replace the sensor and reconnect the new sensor. Plug the solenoid and transformer plugs back onto the
rear of the sensor. Fix the sensor panel back onto the galvanised inwall box with the existing screws.
Important: Seal the stainless steel face panel and screws using silicon, ensuring it has a water tight
seal.
Note: Before attempting to replace any of these items check that you have access to re-run the
connection leads. If you do not have access or you have any doubts please contact Galvin Specialised
for advice before commencing replacement.

© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 30 April 2021, Page 11 of 11
WARRANTY
The warranty set forth herein is given expressly and is the only warranty given by the Galvin Engineering Pty
Ltd. With respect to the product, Galvin Engineering Pty Ltd makes no other warranties, express or implied.
Galvin Engineering Pty. Ltd. hereby specifically disclaims all other warranties, express or implied, including but
not limited to the implied warranties of merchantability and fitness for a particular purpose.
Galvin Engineering Pty Ltd products are covered under our manufacturer’s warranty available for download
from www.galvinengineering.com.au Galvin Engineering Pty Ltd expressly warrants that the product is free
from operational defects in workmanship and materials for the warranty period as shown on the schedule in the
manufacturer’s warranty. During the warranty period, Galvin Engineering will replace or repair any defective
products manufactured by Galvin Engineering without charge, so long as the terms of the Manufacturer’s
warranty are complied with.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive remedy for
breach of warranty, and Galvin Engineering Pty Ltd shall not be responsible for any incidental, special or
consequential damages, including without limitation, lost profits or the cost of repairing or replacing other
property which is damaged if this product does not work properly, other costs resulting from labour charges,
delays, vandalism, negligence, fouling caused by foreign material, damage from adverse water conditions,
chemical, electrical or any other circumstances over which Galvin Engineering has no control. This warranty
shall be invalidated by any abuse, misuse, misapplication, improper installation or improper maintenance or
alteration of the product.