Goldmedal Floss-Boss 3024EX User manual

Floss-Boss
Instruction Manual
Model #3024EX
Part No. 42543EX
Revised October, 1999
Cincinnati, OH 45241-4807 USA
e-mail: [email protected] www.gmpopcorn.com

SAFETY PRECAUTIONS
NOTE
The information, specifications and illustrations contained in this manual represent
the latest data available at time of publication. Right is reserved to make changes as
required at the discretion of Gold Medal Products Company without notice.
Any alterations to this equipment will void the warranty and
may cause a dangerous situation. NEVER make alterations
to the equipment.
Always wear safety glasses when servicing this equipment.
Machine must be properly grounded to prevent electrical shock to
personnel.
Do NOT immerse the equipment in water.
Always unplug the equipment before cleaning or servicing.
This equipment is designed and sold for commercial use only. This
equipment is not to be used by the consumer in home use. Do not allow
direct contact of this equipment by the public when used in food service
locations. Only personnel trained and experienced in the equipment
operation may operate this equipment.
Carefully read all installation instructions before operating the equipment.
Floss head rotates at 3450 RPM. Operator must keep hands
and face clear of the floss head and keep spectators at a
reasonable distance.

Floss Machine
42543EX
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INTRODUCTION
Your Floss Machine warranty is described on the back page of this manual. This does NOT cover
the ribbons, bands or motor bearings since they can be damaged by the operator.
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty also does not cover
damage that occurs in transit or damage caused by abuse or consequential damage due to the
operation of this machine, since it is beyond our control.
ELECTRICAL REQUIREMENTS
The GOLD MEDAL Floss machine requires a 230 volt, 50 cycle standard wall
receptacle.
The power supply cord is equipped with a machine ground (the tubular prong on
the male plug). For safety, always plug the machine into a grounded receptacle,
which has been tested for proper polarity to insure electrical safety.
You must have
the floss
machine
grounded! No
exceptions!!!

Floss Machine
42543EX
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Before Plugging in the Machine
Remove all padding and restraints.
Lower the shipping bracket so the bell housing "floats" freely on the springs. Unscrew
and push down the two knobs on each side of the cabinet top to lower the shipping bracket
completely.
Make sure the floss ribbon (heating element) located inside the head assembly has not
shaken out of the band during transportation. If the ribbon is out of the band, push it back
into place manually.
Controls and Functions
MAIN SWITCH - Turns motor "on" or "off" and supplies current to the heat switch.
HEAT SWITCH - Turns current to the heating element (ribbon) "on" or "off."
HEAT CONTROL - Increases or decreases voltage to ribbon wire heating element using a gradu-
ated dial.

Floss Machine
42543EX
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OPERATING INSTRUCTIONS
The easiest way to make sure you have the right texture sugar with proper flavor and colors is to
use GOLD MEDAL FLOSSUGAR. FLOSSUGAR gives good, rich colors and flavors, and does
not exceed the color limitations imposed by the Food and Drug Administration. FLOSSUGAR
comes in sealed, plastic-coated cartons with handy pouring spouts for filling. If you use your
own flavors in cotton candy, make sure they are not gum or starch based; these items burn on
the ribbons.
Heat Control Setting Test
1. Follow the guidelines described on page 1 for supplying power to machine.
2. With main switch still OFF, fill floss head. Always fill it 90% full with sugar. This 90% level is
necessary to obtain a balanced condition in the floss head. DO NOT OVERFILL! Excessive
vibration will occur if overfilled. Before turning the power on, manually turn the head to balance
out the sugar. This will eliminate excessive vibration of the head.
Important: NEVER add sugar when motor is running.
3. Turn MAIN SWITCH and HEAT SWITCH "ON."
4. Turn heat control knob clockwise to maximum setting to initiate the fastest possible warm up.
5. The machine should start making floss in a few seconds. When the unit starts making floss,
you must reduce the heat setting. Turn the heat control knob counter clockwise to eliminate
smoking. If you operate the unit at "start up" setting, you will "carbonize" the ribbon.
6. Once you find the ideal setting for the HEAT CONTROL, operate with the setting near this
position each time.
CAUTION
Never operate equipment for a prolonged period of time with the HEAT
CONTROL in a position that causes the sugar to smoke.This will result
in excessive carbonization of the ribbon (heat element). If you smell
burning sugar or see smoke, reduce the heat.
Keep foreign objects out of the head.
Floss head rotates at 3450 RPM. Operator must keep hands and
face clear of floss head and keep spectators at a reasonable
distance. For safety, always use a floss bubble.

Floss Machine
42543EX
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MAKING FLOSS
Pick a cone; if it sticks in the stack of cones, twist it off the stack.
Hold an inch or two of the pointed end of the cone between two fingers and a
thumb. With a light flicking action, roll cone in the web of floss building up in the
pan. Lift the cone up with the ring of floss attached and rotate the cone to wrap
the floss. DO NOT roll floss while the cone is inside the pan. This will pack the
floss too tightly.
If the floss fails to stick to the cone, pass the cone near the spinner head to pick
up a “starter” of melted sugar. Lift the cone out of the pan and wrap the floss
with a "figure eight" movement of the hand. This leaves giant pockets and
makes the final product appear larger.
Make sure room humidity is not too high, or product will be "heavy".
Grip cone as shown.
Wind the sugar onto
the cone
Break into web of floss
with the cone.
Lift web of floss from the
pan and roll onto the cone.
12 3 4
56 7 8
Keep hands
away from
spinning
head!

Floss Machine
42543EX
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FLOATER ADJUSTMENT
In operation, the floss will collect on the FLOSS STABILIZER (if used). If the floss collects “low” on
the stabilizer, twist the front (leading) edge of the leather floaters down. You get more lift and the
floss will collect higher.
Form leather floaters as shown. This creates a lifting action to float the floss higher on the outside wall of
the floss pan.
SHUT DOWN PROCEDURE
When completing operation for the day (or any prolonged period), run all the sugar out of the floss
head. When empty, turn the heat to highest position for approximately one minute to “clean” the
band by baking off remaining sugar. NEVER put water in the floss head.

Floss Machine
42543EX
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MAINTENANCE INSTRUCTIONS
THE FOLLOWING SECTIONS OF THIS MANUAL ARE IN-
TENDED ONLY FOR QUALIFIED FOOD EQUIPMENT SERVICE
PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIP-
MENT. THESE ARE NOT INTENDED FOR THE OPERATOR.
Adequate eye protection must be used when servicing this equip-
ment to prevent the possibility of injury.
Do NOT immerse the equipment in water.
Unplug your machine before servicing.

Floss Machine
42543EX
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FLOSS BANDS AND RIBBONS
The GOLD MEDAL Floss machine is equipped with a patent pending FLOSS BAND designed to
give long life, trouble-free service with little care. DO NOT scratch the band. To clean, unplug the
machine and wipe with a damp cloth.
GOLD MEDAL Floss Ribbons (heat elements) are made of nickel wire with ceramic insulation at
the terminal point and on the lead wires. They are designed to be as reliable as the GOLD MEDAL
Floss Bands: however, the ribbons must be handled carefully. DO NOT stretch the ribbon or it will
not function properly. Also, the ceramic insulator on the lead wires will break if the wires are bent
sharply. Bend gradually when installing ribbons.
Disassembly and Removal
1 Remove all sugar from the head of the machine before disassembling. If the unit is
inoperative, carefully turn the machine on its side and shake the sugar out.
2 Remove the four spinner cap retainer screws and spinner cap. In some cases, the sugar has
caused the cap and band to stick together. Applying gentle pressure with the heel of the hand
should free the parts for removal.
3 Remove the element lead wire retaining screws with a ¼" (9.5mm) nut driver and remove the
element lead wires from the terminals in the floss head. This will allow the band and ribbons to
be removed.
4 Remove the band and ribbons. If there is excessive sugar buildup, soak the band and ribbons
in hot water until the sugar dissolves. When the sugar has been removed, tap the band in the
palm of your hand to loosen the ribbons for removal.
5 Inspect, then clean or replace band and ribbons. The primary reason for ribbon replacement is
carbon build up inside the ribbon wire from which the heating element is manufactured. If the
ribbon is being cleaned only, an additional hot water soak may help remove some of the
carbon buildup.

Floss Machine
42543EX
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LOW PRODUCTION
1. Check for excessive carbon on the ribbons. Follow the instructions for removing and cleaning
band and ribbon if needed.
2. Check heat control for correct setting.
3. Check the line voltage. A primary reason for low production and poor equipment performance
is low line voltage. Have an electrician check the line voltage and add new lines for all of the
various equipment you have plugged into the electric circuit if there is not enough current for the
requirement listed on the equipment nameplate.
4. Check the ribbons. For machines with two ribbons, one burned out or shorted ribbon will cut
production in half.
5. Foreign objects in the head assembly may short out a ribbon or cause an
out-of -balance condition.
EXCESSIVE SMOKE
1. Check heat control setting. After warm up, equipment should make good floss at a reduced
setting. Never let the machine operate with the heat so high it produces smoke or if you can
smell burned sugar. This condition quickly fills the ribbon with carbonized sugar.
2. Check the product mixture being used. For best results, use nothing with a cornstarch base.
3. Check the band and ribbon for excessive sugar build up and remove if needed as described on
page 7 of this manual.
EXCESSIVE VIBRATION
If the equipment is new, verify that shipping bolts have been loosened and packing materials were
removed from the machine.
When adding sugar to the floss head, always fill it 90% full to obtain a balanced condition in the
head and eliminate vibration. DO NOT add sugar with motor running!
Check for stretched or uneven suspension springs.
Run the sugar completely out, then check for foreign objects or sugar lumps in the head assembly.
TROUBLESHOOTING

Floss Machine
42543EX
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ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or the parts list.
2. When ordering, please include part number, part name, and quantity needed.
3. Please include your model name and machine serial number (located on the machine
nameplate) with your order.
4. Address all parts orders to:
Parts Department
Gold Medal Products Co.
10700 Medallion Drive
Cincinnati, Ohio 45241-4807
or, place orders at:
[phone]
Fax: [phone]
E-mail: [email protected]
or Web Page
www.gmpopcorn.com
See our complete catalog for
more Gold Medal Funfood
Equipment and Supplies

Floss Machine
42543EX
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FLOSS MACHINE ASSEMBLY
23
25
24
6
FLOSSFLOSS
FLOSSFLOSS
FLOSS BOSSBOSS
BOSSBOSS
BOSS

Floss Machine
42543EX
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PARTS LIST – FLOSS MACHINE CABINET ASSEMBLY
Model
#3024EX
Item No. Part No. Description
1 42450 Cabinet Welded Assembly
2 47155 Molded Recessed Bumper
3 42369 Power Supply Cord
4 41098 Handle
5 42120 Suspension Spring
6 #6-32 x 5/8 Ph PanHd Screw
7 12603 Nameplate
8 42448 Bottom Plate
10 42150 Knob, Shipping Saddle
42157 Shipping Saddle
11 42798 Switch, On/Off
12 48027 Knob, Rheostat
13 42555EX Electronic Heat Control
42556 Knob, Electronic Heat Control
14 76026 Strain Relief
15 42283EX Spinner Head Complete
16 42190 Bell Housing
17 42119 Motor Mounting Plate
42125 Tinnermam Nut
75328 Plastic Bushing, 5/16" (7.9mm) I.D.
18 42287EX Motor 230 Volt
19 42436 Brush Holder Assembly
20 42138 Brush Holder Cap
21 42381 Inspection Cover
22 49068 Acorn Nut ¼-20
23 42140 Carbon Brush
24 74148 #10-32 x ½" Hx Hd Screw
25 42220 Tinnerman Nut

Floss Machine
42543EX
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PARTS LIST – FLOSS MACHINE HEAD ASSEMBLY
Model
#3024EX
Item No. Part No. Description
42283EX Spinner Head Complete
1 42045 8-32 x ¼ HX HD Whizlock
2 43166 Spinner Cap, High Capacity
3 42284 Spinner Head Bottom Only
4 43165 5½” Floss Band
5 42338 5" Ribbon, 120V
6 42162 Terminal Guard, Phenolic
7 20054 Bottom Washer, Phenolic
8 20010 Leather Floater
9 42126 Slip Ring 3/8" Wide
10 48041 Acorn Nut, Nylon
11 42041 Screw, #10-24 x 2"
12 42192 Screw, #8-32 x 5/8” PH PAN
13 42311 Set Screw, ¼-20 x 2"
14 42127 Slip Ring Stud
15 74143 Hex Nut, #10-32
16 42215 #10 External Tooth Washer
17 74125 Set Screw, ¼-20 X 3/8"
18 42305 Terminal Assembly

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ELECTRICAL SCHEMATIC

WARRANTY
WE WARRANT to the original purchaser the Gold Medal equipment sold by us to
be free from defects in material or workmanship under normal use and service. Our
obligation under this warranty shall be limited to the repair or replacement of any
defective part for a period of six (6) months from the date of sale to the Original
Purchaser with regard to labor and two (2) years with regard to parts and does not
cover damage to the equipment caused by accident, alteration, improper use, voltage,
abuse, or failure to follow instructions.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED, AND OFALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART,
INCLUDING THE IMPLIED WARRANTYOF MERCHANTIBILITY. THEREARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. We neither assume, nor authorize any other person to assume for us, any
other obligation or liability in connection with the sale of said GOLD MEDAL equipment
or any part thereof.
The term “Original Purchaser” as used in this warranty shall be deemed to mean that
person, firm, association, or corporation who was billed by the GOLD MEDAL
PRODUCTS COMPANY, or their authorized distributor, for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL
PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS COMPANY AT
1-800-428-2676 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE
EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS
CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
GOLD MEDAL PRODUCTS COMPANY
10700 Medallion Drive
Cincinnati, OH 45241-4807 USA