
the LED port and the camera should be plugged into the CAM port.
• Ensure the strip lights are plugged into the LED port before they are powered on.
• If you unplugged the strip lights, reboot the power adapter after the lights are working correctly.
, Calibration failed.
• Calibrate the strip lights again.
• Ensure no other strong lights are affecting the camera.
• Calibration points must be chosen correctly. For example, the top calibration point on your TV cannot
be dragged to the bottom. The calibration lines cannot overlap or cross each other.
• Calibration can only begin after the strip lights are successfully connected to Wi-Fi.
❸The provided adhesives dont stick well.
• Wipe the installation surface to ensure it is dry and clean.
• When attaching the strip lights, ensure you press down firmly.
• Reinforce the strip lights with the provided clips or other strong adhesives.
O Calibration and picture upload failure
• With your smartphone, check whether the Wi-Fi connection is stable.
❸Wi-Fi connection failure
• Do not skip the Wi-Fi connecting step during setup. Ensure you input the correct Wi-Fi name and
password according to the app instructions.
• 5GHz Wi-Fi is not supported. Connect the strip lights to a 2.4G Wi-Fi band then reboot your router.
• With your smartphone, check whether the Wi-Fi connection is stable.
• The strip lights are not compatible with the Wi-Fi name or password. Please change the Wi-Fi name
and password.
• The strip lights are not compatible with your router. Please try to connect your strip lights to a
smartphone hotspot.
Customer Service
• Warranty: 12-Month Limited Warranty 。
Support: Lifetime Technical Support
@ Email: support@govee.com
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Official Website: www.govee.com
Q @Govee Q @govee_official Q @govee.official