Grandstream Networks GSGVC3202 User manual

Grandstream Networks, Inc.
GVC3200/GVC3202
Video Conference System for AndroidTM
User Guide

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GVC3200/GVC3202 User Guide
Version 1.0.3.64
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GVC3200/GVC3202 User Guide
Version 1.0.3.64
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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GVC3200/GVC3202 User Guide
Version 1.0.3.64
GNU GPL INFORMATION
GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz

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GVC3200/GVC3202 User Guide
Version 1.0.3.64
Table of Contents
DOCUMENT PURPOSE ...............................................................................................16
CHANGE LOG..............................................................................................................17
Firmware Version 1.0.3.64...................................................................................................................17
Firmware Version 1.0.3.62...................................................................................................................17
Firmware Version 1.0.3.51...................................................................................................................17
Firmware Version 1.0.3.49...................................................................................................................17
Firmware Version 1.0.3.46...................................................................................................................17
Firmware Version 1.0.3.45...................................................................................................................17
Firmware Version 1.0.3.38...................................................................................................................18
Firmware Version 1.0.3.24...................................................................................................................18
Firmware Version 1.0.3.16...................................................................................................................18
Firmware Version 1.0.3.8.....................................................................................................................18
Firmware Version 1.0.1.74...................................................................................................................18
Firmware Version 1.0.1.65...................................................................................................................19
Firmware Version 1.0.1.58...................................................................................................................19
Firmware Version 1.0.1.48...................................................................................................................20
Firmware Version 1.0.1.5.....................................................................................................................20
WELCOME ...................................................................................................................21
PRODUCT OVERVIEW ................................................................................................22
Safety Compliances .............................................................................................................................24
Warranty...............................................................................................................................................24
INSTALLING GVC3200/GVC3202................................................................................25
Equipment Package Content ...............................................................................................................25
Connecting GVC3200/GVC3202 .........................................................................................................26
Connecting GAC2500 to GVC3200/GVC3202 ....................................................................................32
GETTING TO KNOW GVC3200/GVC3202...................................................................33

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GVC3200/GVC3202 User Guide
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Remote Control....................................................................................................................................33
Remote Control Keys and Touchpad............................................................................................33
Capturing Screenshot Using the Remote Control ........................................................................36
Using the Remote Control ............................................................................................................36
Using Mouse & Keyboard ....................................................................................................................36
OLED Screen.......................................................................................................................................37
Using the LED Indicator.......................................................................................................................38
Status Icons .........................................................................................................................................38
Using the Onscreen Keyboard.............................................................................................................39
English Keyboard..........................................................................................................................39
Numbers and Symbols .................................................................................................................40
Home Screen .......................................................................................................................................41
Screen Lock .........................................................................................................................................41
CONNECTING TO NETWORK AND DEVICES ...........................................................42
Ethernet ...............................................................................................................................................42
Using IPv4 ....................................................................................................................................42
Using IPv6 ....................................................................................................................................43
WI-FI (GVC3200 Only).........................................................................................................................43
Turning Wi-Fi On/Off.....................................................................................................................44
Bluetooth..............................................................................................................................................44
Pairing GVC3200/GVC3202 with a Bluetooth Device ..................................................................45
Connecting to a Bluetooth Device ................................................................................................45
Using Bluetooth Remote Control ..................................................................................................46
Transfer Files with Bluetooth ........................................................................................................47
Using Bluetooth Headset..............................................................................................................48
VPN Settings........................................................................................................................................48
VLAN Settings......................................................................................................................................50
LLDP Settings ......................................................................................................................................50
802.1X Mode........................................................................................................................................50
CAMERA ......................................................................................................................52

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GVC3200/GVC3202 User Guide
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Preset...................................................................................................................................................53
Add Preset ....................................................................................................................................53
Edit Preset ....................................................................................................................................53
Delete Preset ................................................................................................................................54
Apply Preset .................................................................................................................................54
Initial Position................................................................................................................................54
Camera Parameters Configurations ....................................................................................................55
PERIPHERAL ...............................................................................................................57
External USB Device ...........................................................................................................................57
Using USB Mouse/Keyboard........................................................................................................57
Using USB Storage Device ..........................................................................................................57
SD Card ...............................................................................................................................................57
Microphone and Speaker.....................................................................................................................58
MAKING PHONE CALLS ............................................................................................. 59
Account ................................................................................................................................................59
Dial Screen ..........................................................................................................................................59
Dialing a Number Directly .............................................................................................................60
Redial............................................................................................................................................60
Dialing a Number via Contact.......................................................................................................60
Dialing a Number via Call History.................................................................................................61
Direct IP Call .................................................................................................................................61
Paging/Intercom............................................................................................................................62
Answering a Call ..................................................................................................................................62
Call Hold ..............................................................................................................................................64
Mute Local Audio .................................................................................................................................64
Call Recording .....................................................................................................................................64
DND (Do Not Disturb) ..........................................................................................................................64
Missed Call ..........................................................................................................................................65
Call Forward.........................................................................................................................................65

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GVC3200/GVC3202 User Guide
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Conference ..........................................................................................................................................65
Device Layout ...............................................................................................................................65
Initiating Conference.....................................................................................................................65
Answering an Incoming Call in Conference .................................................................................66
Conference Management .............................................................................................................66
Invite Members to Conference .....................................................................................................69
Removing Member from Conference ...........................................................................................70
Conference Control.......................................................................................................................70
Pause Conference ........................................................................................................................70
Conference Layout .......................................................................................................................71
Presentation Sharing ....................................................................................................................72
Conference Recording..................................................................................................................73
Participants List ............................................................................................................................75
Call Details....................................................................................................................................75
Enabling DND During Conference................................................................................................76
Conference Lock...........................................................................................................................76
Open DTMF ..................................................................................................................................76
PIN Code ......................................................................................................................................76
Third Party Applications ................................................................................................................78
FECC - Camera Control in Conference........................................................................................79
End Conference............................................................................................................................80
End Meeting Reminder .................................................................................................................80
Power Off During a Conference Call ............................................................................................81
Schedule ..............................................................................................................................................81
View Conference Details ..............................................................................................................82
Add Scheduled Conference..........................................................................................................83
Edit Scheduled Conference..........................................................................................................84
Reschedule Conference ...............................................................................................................84
Delete Scheduled Conference......................................................................................................85
Voicemail..............................................................................................................................................85
Call Features........................................................................................................................................86

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GVC3200/GVC3202 User Guide
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ADDITIONAL FUNCTIONS ..........................................................................................88
GVC Remote Client Application...........................................................................................................88
BlueJeans ............................................................................................................................................90
APPLICATIONS............................................................................................................91
Contacts...............................................................................................................................................91
Add Contact ..................................................................................................................................92
Search Contacts ...........................................................................................................................95
Manage Contacts..........................................................................................................................95
Groups ..........................................................................................................................................96
LDAP contacts .....................................................................................................................................98
LDAP Settings...............................................................................................................................99
Search LDAP Contacts ...............................................................................................................103
Add Search Result into Local Contacts ......................................................................................103
Call History.........................................................................................................................................105
Add Contact from Call History ....................................................................................................106
Delete Call History ......................................................................................................................107
Conference Schedule via Call History ........................................................................................107
File Manager ......................................................................................................................................107
Copy File.....................................................................................................................................108
Send File.....................................................................................................................................108
Delete File...................................................................................................................................108
Rename File ...............................................................................................................................109
Recording...........................................................................................................................................109
Save Path ................................................................................................................................... 110
Setup Wizard .....................................................................................................................................110
Backup ............................................................................................................................................... 112
Backup Data ............................................................................................................................... 112
Restore Backup Data.................................................................................................................. 114
Set Backup Path ......................................................................................................................... 114
Diagnosis ...........................................................................................................................................114

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GVC3200/GVC3202 User Guide
Version 1.0.3.64
Browser..............................................................................................................................................115
Sync Local Schedule with Google Calendar ..................................................................................... 115
Custom App on Home Screen ...........................................................................................................121
Uninstall Application...........................................................................................................................122
GS MARKET...............................................................................................................123
Search Apps.......................................................................................................................................123
Download and Install Apps ................................................................................................................123
Update Apps ......................................................................................................................................123
IPVIDEOTALK ............................................................................................................124
Instant Meetings.................................................................................................................................124
Meeting List........................................................................................................................................125
Call.....................................................................................................................................................125
Contacts.............................................................................................................................................125
Notices ...............................................................................................................................................126
Settings ..............................................................................................................................................128
Join an IPVideoTalk Meeting..............................................................................................................130
Busy Tone Responses .......................................................................................................................130
Manually Start IPVideoTalk Tip ..........................................................................................................131
Conference Control............................................................................................................................132
Hand Down/Up in IPVideoTalk Meeting......................................................................................132
Share Local Camera...................................................................................................................134
Mute Participants ........................................................................................................................135
Stop Video Upload......................................................................................................................136
Start Cloud Recording........................................................................................................................136
GVC3200/GVC3202 WEB UI FEATURES..................................................................138
Accessing GVC3200/GVC3202 Web GUI .........................................................................................138
Saving Changes.................................................................................................................................139
Definitions ..........................................................................................................................................139
Toolbar ...............................................................................................................................................140