Grandstream Networks GXP1450 User manual

Grandstream Networks, Inc.
GXP1450 SIP Enterprise Phone

Grandstream Networks, Inc. GXP1450 User Manual Page 1 of 42
Firmware 1.0.1.110 Last Updated: 01/2012
TABLE OF CONTENTS
GXP1450 USER MANUAL
WELCOME .................................................................................................................................................................3
INSTALLATION.........................................................................................................................................................4
EQUIPMENT PACKAGING.............................................................................................................................................4
CONNECTING YOUR PHONE ........................................................................................................................................4
SAFETY COMPLIANCES................................................................................................................................................4
WARRANTY.................................................................................................................................................................4
PRODUCT OVERVIEW............................................................................................................................................5
USING THE GXP1450 SIP ENTERPRISE PHONE...............................................................................................8
GETTING FAMILIAR WITH THE LCD............................................................................................................................8
MAKING PHONE CALLS.............................................................................................................................................11
ANSWERING PHONE CALLS.......................................................................................................................................14
PHONE FUNCTIONS DURING A PHONE CALL .............................................................................................................14
CALL FEATURES........................................................................................................................................................17
CUSTOMIZED LCD SCREEN &XML.........................................................................................................................18
CONFIGURATION GUIDE ......................................................................................................................................19
CONFIGURATION VIA KEYPAD..................................................................................................................................19
CONFIGURATION VIA WEB BROWSER ......................................................................................................................22
SAVING THE CONFIGURATION CHANGES...................................................................................................................39
REBOOTING THE PHONE REMOTELY .........................................................................................................................39
SOFTWARE UPGRADE & CUSTOMIZATION..................................................................................................40
FIRMWARE UPGRADE THROUGH TFTP/HTTP..........................................................................................................40
CONFIGURATION FILE DOWNLOAD ...........................................................................................................................41
RESTORE FACTORY DEFAULT SETTING.......................................................................................................42
TABLE OF FIGURES
GXP1450 USER MANUAL

Figure 1: GXP1450 Keypad Layout……………………………………………………………………. 10
Figure 2: Keypad GUI Flow............................................................................................................ 20
TABLE OF TABLES
GXP1450 USER MANUAL
Table 1: Equipment Packaging ....................................................................................................... 4
Table 2: GXP1450 Connectors ....................................................................................................... 4
Table 3: GXP1450 Feature Guide .................................................................................................. 5
Table 4: GXP1450 Key Features in a Glance................................................................................. 5
Table 5: GXP1450 Hardware Specifications................................................................................... 5
Table 6: GXP1450 Technical Specifications................................................................................... 6
Table 7: LCD Display Definition ...................................................................................................... 8
Table 8: LCD Icons ......................................................................................................................... 8

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Firmware 1.0.1.110 Last Updated: 01/2012
Table 10: GXP1450 Call Features ................................................................................................ 17
Table 11: Key Pad Configuration Menu ........................................................................................ 19
Table 12: Device Configuration - Status ....................................................................................... 23
Table 13: Device Configuration – Settings/Basic Settings............................................................ 23
Table 14: Device Configuration – Settings /Advanced Settings ................................................... 26
Table 15: SIP Account Settings .................................................................................................... 32
GUI INTERFACE EXAMPLES
GXP1450 USER MANUAL
http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip
1. Screenshot of Configuration Login Page
2. Screenshot of Status Page
3. Screenshot of Basic Setting Configuration Page
4. Screenshot of Advanced User Configuration Page
5. Screenshot of SIP Account Configuration Page
6. Screenshot of Saved Configuration Changes Page
7. Screenshot of Reboot Page

Grandstream Networks, Inc. GXP1450 User Manual Page 3 of 42
Firmware 1.0.1.110 Last Updated: 01/2012
Welcome
GXP1450 is a next generation enterprise grade IP phone that features 2 lines with 2 SIP accounts, a
180x60 backlit graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with
integrated PoE and 3-way conference.
The GXP1450 delivers superior HD audio quality, rich and leading edge telephony features, personalized
information and customizable application service, automated provisioning for easy deployment, advanced
security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading
SIP/NGN/IMS platforms. It is a perfect choice for enterprise users looking for a high quality, feature rich IP
phone with affordable cost.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
Warning: Please do not use a different power adaptor with the GXP1450 as it may cause damage to the
products and void the manufacturer warranty.
This document is subject to change without notice.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the express written permission is not permitted.

Grandstream Networks, Inc. GXP1450 User Manual Page 4 of 42
Firmware 1.0.1.110 Last Updated: 01/2012
Installation
EQUIPMENT PACKAGING
Table 1: Equipment Packaging
GXP1450
Main Case Yes
Handset Yes
Phone Cord Yes
Power Adaptor Yes
Ethernet Cable Yes
Base Stand Yes
Quick Start Guide Yes
CONNECTING YOUR PHONE
The connectors of the GXP1450 are located on the bottom of the device.
Table 2: GXP1450 Connectors
PC 10/100Mbps RJ-45 ports for PC (downlink) connection
LAN 10/100Mbps RJ-45 port for LAN (uplink) connection. Supports PoE (802.3af)
Power Jack 5V DC power port; UL Certified
Headset Jack RJ9
Handset Jack RJ9
SAFETY COMPLIANCES
The GXP1450 complies with FCC/CE and various safety standards. The GXP1450 power adaptor is
compliant with the UL standard. Only use the universal power adaptor provided with the GXP1450 package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
WARRANTY
If you purchased your GXP1450 from a reseller, please contact the company where you purchased your
phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.

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Firmware 1.0.1.110 Last Updated: 01/2012
Product Overview
Table 3: GXP1450 Feature Guide
Features GXP1450
LCD Display 180x60 pixel
Number of Lines 2
Programmable Soft Keys 3
Extension Module N/A
Table 4: GXP1450 Key Features in a Glance
Features Benefits
Open Standards Compatible SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP,
DNS (A record, SRV and NAPTR), DHCP, PPPoE, TELNET, TFTP,
NTP, STUN, SIMPLE, TR-069, 802.1x, and etc
Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence Suppression, VAD,
CNG, AGC
Network Interfaces Dual 10/100mbps Ethernet ports with integrated PoE
Feature Rich Traditional voice features including caller ID, call waiting, hold, transfer,
forward, block, auto-dial, off-hook dial
Advanced Features 2 line keys with dual-color LED and 2 SIP accounts, 3 way
conferencing, backlit graphic 180x60 LCD, 3 XML programmable
context sensitive soft keys, 5 navigation keys, 10 dedicated buttons for
HOLD, TRANSFER, CONFERENCE, VOLUME, HEADSET, MUTE,
SPEAKERPHONE, SEND/REDIAL, PHONEBOOK, MESSAGE
Advanced Functionality Customized downloadable ring-tones, SRTP, SIP over TLS, multi-
language support and XML enabled, adjustable positioning angles, wall
mountable, AES encryption, automatic multimedia service (eg., weather
information)
Table 5: GXP1450 Hardware Specifications
GXP1450
LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and
PC port with auto detection
Graphic LCD Display 180x60 pixel
Expansion Module Support N/A
Headset Jack RJ9
Call Appearance LED 2 Dual color (green/red)
Power over Ethernet Built-in auto-sensing: Cisco and IEEE 802.3af standard
Universal Switching Input: 100-240VAC 50-60 Hz
Power Adaptor Output: +5VDC, 800mA, UL certified

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Firmware 1.0.1.110 Last Updated: 01/2012
Dimension 186mm (W) x 210mm (L) x 81mm (D)
Weight 0.8KG
Temperature 32 –104° F/ 0 – 40°C
Humidity 10% – 90% (non-condensing)
Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024,
EN61000-3-2, EN61000-3-3, EN 60950-1; AS/NZS CISPR 22 Class B,
AS/NZS CISPR 24, RoHS; UL 60950 (power adapter)
Table 6: GXP1450 Technical Specifications
Lines 2 lines with 2 independent SIP accounts
Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP, SRTP by SDES, HTTP,
ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, SIMPLE, TR-069, 802.1x
Support 2 SIP accounts
Support SIP Dialog package (RFC 4235)
Support for SIP MESSAGE method (RFC 3428)
Display Backlit graphic LCD display, up to 4 level grayscale
Feature Keys HOLD, TRANSFER, CONF, VOLUME, HEADSET, MUTE,
SPEAKERPHONE, SEND/REDIAL, PHONEBOOK, MESSAGE, 3 XML
Programmable Softkeys, 5 Navigation keys,
Device
Management
NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed
devices including behind firewall/NAT
Auto/manual provisioning system, Web GUI Interface
Address Book
Audio Features Full-duplex hands-free speakerphone
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3/6.3K), G.729A/B, G.711 a/µ-law, G.726-32,
G.722 (wide-band), and iLBC codecs
In-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise
generation), ANG (automatic gain control)
Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for
speakerphone mode, Support side tone
Adaptive jitter buffer control (patent-pending) and packet delay and loss
concealment
HD audio handset with HD wideband audio codecs for excellent double-
talk performance
Telephony Features Intuitive graphic user interface (GUI), downloadable phone book (XML,
LDAP), support for anonymous call using privacy header, MLS (multi
language support)
Voice mail indicator, downloadable custom ring-tones, call hold, call
transfer (attended/blind), call forward, call waiting, caller ID, mute, redial,
call log, caller ID display or block, Do-Not-Disturb (DND) and volume
control
3-way conference, dial plan prefix, dial-plan support, off-hook auto dial,
auto answer, early dial and speed dial

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Firmware 1.0.1.110 Last Updated: 01/2012
Network and Provisioning Via keypad/LCD, Web browser, or secure (AES encrypted) central
configuration file, manual or dynamic host configuration protocol (DHCP)
network setup
Support NAT traversal using IETF STUN and Symmetric RTP
Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 ToS
Firmware Upgrade Support firmware upgrade via TFTP or HTTP
Support for Authenticating configuration file before accepting changes
User specific URL for configuration file and firmware files
Mass provisioning using TR-069 or encrypted XML configuration file
Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server
Fail Over, Support customizable idle screen via downloading XML by
HTTP/TFTP
Security User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x
media access control

Grandstream Networks, Inc. GXP1450 User Manual Page 8 of 42
Firmware 1.0.1.110 Last Updated: 01/2012
Using the GXP1450 SIP Enterprise Phone
GETTING FAMILIAR WITH THE LCD
GXP1450 has a dynamic and customizable screen. The screen displays differently depending on whether
the phone is idle or in use (active screen).
Table 7: LCD Display Definition
Item Definitions
DATE AND TIME Displays the current date and time. Can be synchronized with Internet time
servers.
LOGO/NAME Displays company logo/name. This logo/name can be customized via xml
screen customization.
NETWORK STATUS Displays the status of the phone and network. It will indicate whether the
network is down, starting or running (IP address). “## MISSED CALLS” is
shown here too.
STATUS ICON Shows the status of the phone, using icons as shown in the next table.
LINE STATUS
INDICATOR Displays the name of the account that is in use. Select another account by
pressing the LINE key on the left side.
SOFTKEYS
The softkeys are context sensitive and will change depending on the status
of the phone. Typical functions assigned to soft-buttons are:
FORWARD ALL
Unconditionally forwards the phone line to another phone.
MISSED CALL
This option shows up there were unanswered calls to this phone. The
Missed Calls option shows a list of the missed calls.
NEXTSCR
Press this button to toggle between idle screen, weather and IP Address.
REDIAL
Redials the last number.
END CALL
Hangs up phone.
Table 8: LCD Icons
Icon LCD Icon Definitions
DND (idle): ON when “Do Not Disturb” is activated in idle screen

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Firmware 1.0.1.110 Last Updated: 01/2012
DND (talking): ON when “Do Not Disturb” is activated in talking
Forward All: INDICATES all incoming calls will be forwarded to the
configured number
Forward on Busy: INDICATES calls will be forwarded when phone is
busy
Forward on No Answer: INDICATES calls will be forwarded if the
phone does not answer
Forward All and No Answer: INDICATES calls will be forwarded if
Forward All and Forward on No Answer are enabled
Keypad Locked: ON when the keypad is locked
Enter Keypad Password: Enter the keypad password to unlock the
keypad
Voice Mail: ON when there are new voice messages
Network Status: Network is down
Missed Call Icon: Indicates missed call(s)
Save Call Record: Indicates phone system writing the call records into
the flash. It might take 10 to 20 seconds to finish the process
Waiting For Response: Please wait for the phone system to response
before the keypad entry.
Handset Mode
Speaker Mode
Headset Mode
SRTP: SRTP is used during the call
MUTE