Grandstream Networks GXV3370 User manual

GrandstreamNetworks,Inc.
GXV3370
IPMultimediaPhoneforAndroid
UserGuide
Grandstream Networks,Inc.
IPMultimediaPhoneforAndroid
TM

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GXV3370 UserGuide
Version 1.0.0.4
COPYRIGHT
2018Grandstream Networks, Inc. http://www.grandstream.com
Allrights reserved.Informationin thisdocumentissubjecttochangewithoutnotice.Reproductionor
transmittaloftheentire oranypart,in anyformorbyanymeans, electronicor print, foranypurpose
withouttheexpresswrittenpermission ofGrandstreamNetworks,Inc. is not permitted.
The latestelectronic versionofthisguideisavailable for downloadhere:
http://www.grandstream.com/support
Grandstream is aregisteredtrademarkandGrandstream logo istrademarkofGrandstream Networks, Inc.
intheUnitedStates, Europe and other countries.
CAUTION
Changesor modificationstothisproduct notexpresslyapprovedbyGrandstream,or operation ofthis
product inanywayotherthan as detailedbythis guide,couldvoid yourmanufacturer warranty.
WARNING
Pleasedo notuseadifferentpower adaptor withdevicesasitmay causedamagetotheproductsand void
the manufacturerwarranty.

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GXV3370 UserGuide
Version 1.0.0.4
FCC Statement
This equipmenthasbeen testedand found tocomplywiththelimits for aClass Bdigital device,pursuant
topart 15of theFCCRules.Theselimits are designed toprovide reasonable protectionagainstharmful
interferencein aresidential installation.Thisequipmentgenerates usesandcan radiateradiofrequency
energyand, ifnot installed andused in accordancewiththeinstructions, maycauseharmfulinterference
toradiocommunications. However,there isno guaranteethatinterferencewill notoccur in aparticular
installation.
Ifthisequipmentdoescauseharmful interferencetoradioor television reception,whichcanbedetermined
byturningtheequipmentoffand on,theuserisencouraged totrytocorrect theinterferencebyone or
more of the followingmeasures:
--Reorient or relocatethe receivingantenna.
--Increasetheseparationbetweentheequipmentand receiver.
--Connect theequipmentintoan outletonacircuitdifferentfrom thattowhichthe receiver is connected.
--Consultthedealer oran experiencedradio/TVtechnician forhelp.
This devicecomplies withFCC radiationexposurelimitsset forthforan uncontrolled environment and it
alsocomplieswithPart15 of the FCC RF Rules. Thisequipment must be installed andoperated in
accordancewithprovided instructions andthe antenna(s)used forthistransmitter must be installed to
provide aseparation distanceofat least 20 cmfromall persons andmustnot beco-locatedoroperating in
conjunction withanyother antennaortransmitter. Endusers and installers must beprovide withantenna
installationinstructionsand consider removingtheno-collocation statement.
Thisdevicecomplies withPart15 ofthe FCCRules.Operationissubjecttothefollowing twoconditions: (1)
thisdevicemaynot causeharmfulinterference,and (2)thisdevicemust accept anyinterferencereceived,
includinginterferencethat maycauseundesiredoperation.
Caution
Anychangesor modificationsnotexpresslyapprovedbythepartyresponsible forcompliancecouldvoid
the user’sauthoritytooperatethe equipment.

CE Authentication
Hereby,Grandstream
Networks,Inc.declaresthatthe radioequipment
Directive2014/53/EU.
The fulltext ofthe EUdeclarationofconformityis availableat the followinginternet address:
http://www.grandstream.com/support/resources/
GXV3370User Guide
Version1.0.0.4
Networks,Inc.declaresthatthe radioequipment
GXV3370is
incompliancewith
The fulltext ofthe EUdeclaration of conformityisavailableatthe following internetaddress:
http://www.grandstream.com/support/resources/
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incompliancewith
The fulltext of the EU declarationofconformityisavailable at thefollowing internetaddress:

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GXV3370 UserGuide
Version 1.0.0.4
GNU GPL INFORMATION
GXV3370firmwarecontainsthird-partysoftware licensed under theGNUGeneralPublicLicense(GPL).
Grandstreamusessoftware under thespecificterms oftheGPL.PleaseseetheGNUGeneralPublic
License(GPL)forthe exacttermsandconditionsof the license.
GrandstreamGNUGPLrelated sourcecode can be downloadedfromGrandstreamwebsitefrom:
http://www.grandstream.com/sites/default/files/Resources/gxv33XX_gpl.zip

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GXV3370 UserGuide
Version 1.0.0.4
TableofContent
DOCUMENTPURPOSE ...............................................................................................14
CHANGELOG ..............................................................................................................15
Firmware Version1.0.0.4................................................................................................................15
WELCOME....................................................................................................................16
PRODUCTOVERVIEW.................................................................................................17
Feature Highlights...........................................................................................................................17
GXV3370 TechnicalSpecifications..................................................................................................18
GETTINGSTARTED.....................................................................................................21
EquipmentPackaging .....................................................................................................................21
Descriptionofthe GXV3370............................................................................................................22
FrontView...............................................................................................................................22
Back View................................................................................................................................23
SideView.................................................................................................................................24
Connectingand SettingUpthe GXV3370........................................................................................24
UsingthePhoneStand............................................................................................................24
UsingtheSlots forWallMounting.............................................................................................25
ConnectingtheGXV3370...............................................................................................................26
GETTINGTOKNOWGXV3370....................................................................................27
Usethe Touchscreen......................................................................................................................27
UsetheDesktop .............................................................................................................................29
Desktop Menu..........................................................................................................................29
Add Widget toDesktop............................................................................................................30
Manage Desktop Items ............................................................................................................31
SetWallpapers........................................................................................................................33
Manage RunningApplications..................................................................................................33
IdleScreen.....................................................................................................................................34
SwitchIdleScreens.................................................................................................................34

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GXV3370 UserGuide
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SetUpIdleScreen...................................................................................................................35
UsetheStatusBar..........................................................................................................................36
NotificationsinStatus Bar...............................................................................................................38
SystemSettings inStatusBar..................................................................................................40
UsetheGXV3370Keys..................................................................................................................40
KeypadShortcutFunctions......................................................................................................41
UsetheOn-ScreenKeyboard .........................................................................................................42
UsetheMessageWaitingIndicator .................................................................................................44
MAKEPHONECALLS.................................................................................................45
Register SIPAccounts ....................................................................................................................45
AccountStatus.........................................................................................................................45
Configure SIPAccount.............................................................................................................46
SetProgrammableKeys ..........................................................................................................47
DialaNumber Directly....................................................................................................................48
Redial .............................................................................................................................................48
DialaNumber via Contact..............................................................................................................48
DialaNumber via CallHistory ........................................................................................................49
Answer aCall.................................................................................................................................50
SingleIncomingCall................................................................................................................50
MultipleCalls/CallWaiting........................................................................................................52
CallProgress Status................................................................................................................53
Call Hold.........................................................................................................................................53
Call Recording ................................................................................................................................54
Mute...............................................................................................................................................54
Turn on Video duringAudio Call ......................................................................................................55
SwitchAudio ChannelDuringCall...................................................................................................56
DTMFDuringCall...........................................................................................................................57
Call Transfer...................................................................................................................................58
Blind Transfer...........................................................................................................................58
Attended Transfer ....................................................................................................................59
7-WayConference..........................................................................................................................61

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GXV3370 UserGuide
Version 1.0.0.4
InitiateConference...................................................................................................................61
RemoveParty fromConference...............................................................................................63
End Conference.......................................................................................................................64
HoldandResumeConference.................................................................................................64
AutoConferenceMode............................................................................................................64
MissedCall.....................................................................................................................................64
DND (DoNotDisturb).....................................................................................................................65
Voicemail/MessageWaitingIndication.............................................................................................66
Call Forward...................................................................................................................................67
Shared CallAppearance(SCA).......................................................................................................69
Call Features..................................................................................................................................71
CONTACTS...................................................................................................................73
LocalContacts................................................................................................................................73
AddSingle Contacts.......................................................................................................................73
Import/ExportContacts...................................................................................................................74
DownloadContacts.........................................................................................................................76
SearchContacts.............................................................................................................................77
UseContacts ..................................................................................................................................77
MakeaCalltoContacts...........................................................................................................78
SelectContacts........................................................................................................................78
Add ContactstoFavorites........................................................................................................78
Edit Contacts...........................................................................................................................79
SendContactstoDesktopShortcut..........................................................................................79
Share Contacts Via Bluetooth..................................................................................................79
Add ContactstoBlacklist .........................................................................................................79
Add Group...............................................................................................................................80
Add contacts toGroup .............................................................................................................80
ContactsStorage Status..........................................................................................................81
HARASSMENTINTERCEPTION..................................................................................82
Blocked Contacts............................................................................................................................82
Block History...................................................................................................................................82
Blocked call notification............................................................................................................83
DeleteBlockHistory.................................................................................................................83

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GXV3370 UserGuide
Version 1.0.0.4
Edit Blacklist............................................................................................................................84
InterceptAnonymouscalls..............................................................................................................85
BROADWORKSXSICONTACTS................................................................................86
CALLHISTORY............................................................................................................87
LocalCall History............................................................................................................................87
DialOutfromCallHistory.........................................................................................................88
CallHistoryOptions.................................................................................................................88
DeleteCall History...................................................................................................................88
CallHistoryDetails...................................................................................................................89
Broadworks XSICallHistory...........................................................................................................89
FILEMANAGER...........................................................................................................90
Copy andPasteFiles...............................................................................................................90
MoveFiles...............................................................................................................................91
SendFiles ...............................................................................................................................92
DeleteFiles..............................................................................................................................93
RenameaFile .........................................................................................................................93
FilesOperations.......................................................................................................................95
Downloads......................................................................................................................................95
Diagnosis........................................................................................................................................96
CAMERA.......................................................................................................................98
TakePicture....................................................................................................................................98
Record Video..................................................................................................................................98
CameraSettings.............................................................................................................................99
Angle Adjustment............................................................................................................................99
Gallery..........................................................................................................................................100
Screensaver.................................................................................................................................102
BROSWER..................................................................................................................105
BS-IM&P.....................................................................................................................108
ACTIONURL..............................................................................................................109

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GXV3370 UserGuide
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CONNECTINGGXV3370 TOGDS3710 DOORSYSTEM.......................................... 111
CONNECTTONETWORKANDDEVICES................................................................ 112
Ethernet........................................................................................................................................ 112
WI-FI ............................................................................................................................................ 112
TurnOn/Off Wi-Fi................................................................................................................... 112
Add Wi-FiNetworks............................................................................................................... 112
Wi-FiSettings Shortcut .......................................................................................................... 114
Bluetooth...................................................................................................................................... 114
TurnOn/Off Bluetooth............................................................................................................ 115
ChangeBluetoothDeviceName............................................................................................ 115
Pair GXV3370withaBluetoothDevice.................................................................................. 115
UnpairaBluetoothDevice...................................................................................................... 116
BluetoothSettings Shortcut.................................................................................................... 116
EHSHeadset................................................................................................................................ 117
USBHeadset................................................................................................................................ 117
USB.............................................................................................................................................. 119
SDCard....................................................................................................................................... 119
HDMIDevice................................................................................................................................120
EXPERIENCINGTHEGXV3370APPLICATION PHONE..........................................122