Grandstream Networks WP810 Instruction Manual

Grandstream Networks, Inc.
WP810/WP822/WP825 Series
Cordless Wi-Fi IP Phone
Administration Guide

WP810/WP822/WP825 - Administration Guide
WELCOME
WP810/WP822/WP825 are Cordless Wi-Fi IP Phones featuring dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming.
The combination of advanced telephony features and durability make them ideal for mobilizing your VoIP network in
residences, warehouses, retail stores, hotels and many more environments. Due to a ruggedized design, these phones are safe
for accidental drops and they are as well waterproof and dustproof, with large rechargeable batteries for long period of use,
making them an ideal addition for homes and businesses alike.
PRODUCT OVERVIEW
Feature Highlights
The following table contain the major features of the WP810, WP822 and WP825:
WP810
●2 SIP accounts and 2 lines.
●3-way audio conference calls.
●Dual-band 802.11a/b/g/n/ac Wi-Fi.
●Wi-Fi roaming.
●120 hours standby time.
●6 hours talk time.
WP822
●2 SIP accounts and 2 lines.
●3-way audio conference calls.
●Dual-band 802.11a/b/g/n/ac Wi-Fi.
●Wi-Fi roaming.
●200 hours standby time.
●8 hours talk time.

Table 1: WP810/WP822/WP825 Features at a Glance
Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported, voice codecs,
telephony features, languages and upgrade/provisioning settings.
WP810
WP825
●2 SIP accounts and 2 lines.
●3-way audio conference calls.
●Dual-band 802.11a/b/g/n/ac Wi-Fi.
●Wi-Fi roaming.
●200 hours standby time.
●8 hours talk time.
Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6
Voice Codecs and
Capabilities
Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS
Graphic Display 1.8-inch (128×160) TFT color LCD
Peripherals 2 soft keys, dial, hangup, speakerphone, phonebook, backlit keypad, proximity senor,
vibration motor, volume button and navigation keys
Push-to-Talk Customizable button for push-to-talk.
Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.
Telephony Features
Hold, transfer, forward, 3-way audio conference, downloadable phonebook XML (up to 500
items), call waiting, call log (up to 100 records), off-hook auto dial, auto answer, flexible dial
plan, personalized music ringtones, server redundancy and fail-over, push to talk
Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit
AES based secure configuration file, SRTP, TLS, 802.1x media access control
HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported
QoS 802.11e and Layer 3 (ToS, DiffServ, MPLS) QoS
Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, Turkish Japanese
and more

Table 2: WP810 Technical Specifications
WP822
Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted
XML configuration file, manual upload.
Power & Green Energy
Efficiency
Universal power adapter included
Input: 100-240VAC; Output: +5VDC, 1A (5W)
1500mA Li-ion battery, 120h standby time and 6h talk time
Physical
Handset Dimensions : 158.5 x 50 x 22.5mm
Charger cradle dimensions : 81.15 x 75.89 x 36.36mm
Handset weight: 120g
Handset package weight (not including QIG): 340g
Temperature and Humidity
Operating Temperature: 0~45°C; Operating Humidity: 10~90%(non-condensing)
Storage Temperature: -20~60°C; Storage Humidity:10~90%(non-condensing
Package Contents
Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery.
Quick Installation Guide.
Compliance FCC, CE, RCM, IC
Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6
Voice Codecs and
Capabilities
Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS
Graphic Display 2.4 inch (240x320) TFT color LCD
Peripherals
3 soft keys, dial, hang-up, speakerphone, phonebook, backlit keypad, proximity sensor,
vibration motor, volume button, navigation keys, and accelerometer supporting configurable
gestures
Push-to-Talk Customizable button for push-to-talk.
Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.
Telephony Features
Hold, transfer, forward, 3-way audio conference, call waiting, call log (up to 100 records),
downloadable phonebook (XML, up to 500 items) off-hook auto dial, auto answer, flexible
dial plan, personalized music ringtones, server redundancy and fail-over, push to talk, LDAP
Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit
AES based secure configuration file, SRTP, TLS, 802.1x media access control
HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported
QoS 802.11e (WMM) and Layer 3 (ToS, DiffServ, MPLS) QoS

Table 3: WP822 Technical Specifications
WP825
Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, and more
Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted
XML configuration file, manual upload.
Power & Green Energy
Efficiency
Universal power adapter included
Input: 100-240VAC; Output: +5VDC, 1A (5W)
2000mA Li-ion battery, 200h standby time and 8h talk time
Physical
Handset dimensions: 164.0 x 52.0 x 25.8mm
Charger cradle dimensions: 77.9 x 81.2 x 38.2mm
Handset weight: 185.90g
Handset package weight (not including QIG): 422.60g
Temperature and Humidity Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)
Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)
Package Contents Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery, Quick Start
Guide
Compliance FCC, CE, RCM, IC, UKCA
Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, 802.1x, TLS, SRTP, IPv6
Voice Codecs and
Capabilities
Support for G.711μ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of-band
DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS
Graphic Display 2.4 inch (240x320) TFT color LCD
Peripherals
3 soft keys, dial, hang-up, speakerphone, phonebook, backlit keypad, proximity sensor,
vibration motor, volume button, navigation keys, and accelerometer supporting configurable
gestures
Push-to-Talk Customizable button for push-to-talk.
Auxiliary Ports 3.5 mm headset jack, Micro-USB port for charging, dual-MIC, dual-color MWI LED.
Telephony Features
Hold, transfer, forward, 3-way audio conference, call waiting, call log (up to 100 records),
downloadable phonebook (XML, up to 500 items) off-hook auto dial, auto answer, flexible
dial plan, personalized music ringtones, server redundancy and fail-over, push to talk, LDAP
Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit
AES based secure configuration file, SRTP, TLS, 802.1x media access control
HD Audio Yes, both on handset and speakerphone with support for wideband audio, HAC supported
QoS 802.11e (WMM) and Layer 3 (ToS, DiffServ, MPLS) QoS
Multi-language English, Chinese, German, French, Italian, Portuguese, Russian, Spanish, and more
Upgrade/ Provisioning Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using encrypted

Table 4: WP825 Technical Specifications
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also information for
obtaining best performance with the WP810, WP822 and WP825.
Equipment Packaging
Table 5: Equipment Packaging
XML configuration file, manual upload.
Power & Green Energy
Efficiency
Universal power adapter included
Input: 100-240VAC; Output: +5VDC, 1A (5W)
2000mA Li-ion battery, 200h standby time and 8h talk time
Physical
Handset dimensions: 164.0 x 52.0 x 25.8mm
Charger cradle dimensions: 77.9 x 81.2 x 38.2mm
Handset weight: 185.90g
Handset package weight (not including QIG): 422.60g
Weatherproof IP67 Rated -Water-proof, dust-proof, cleaning chemical resistant, anti-microbial casing and
2.5m drop safe
Temperature and Humidity Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)
Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)
Package Contents Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery, Quick Start
Guide
Compliance FCC, CE, RCM, IC, UKCA
WP810/WP822/WP825
●1x Handset unit
●1x Universal power supply
5V
●1x Charging station
●1x Belt clip
●1x Rechargeable battery
●1x Quick Installation Guide

Figure 1: WP810 Package Content
WP822
Figure 2: WP822 Package Content
WP825

Figure 3: WP825 Package Content
Setting up the Phone
Charging Station
Plug the power adapter into a power source socket to start using the charging station.
Figure 4: Charging Station
Handset
Please refer to the following steps in order to setup your WP810/WP822/WP825 phone:
1. Open the battery cover.
2. Insert the battery with the electrodes in the bottom left corner.
3. Close the battery cover.
Important
Check the package before installation. If you find anything missing, contact your system administrator.
Note

Figure 5: Handset Setup
Battery Information
WP810
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 1500mAh
Standby time: up to 120 hours
Talk time: up to 6 hours’ active talk time
WP822
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
WP825
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
In order to get the best performance of your WP810/WP822/WP825, we recommend using original battery provided in the
package. The specifications may differ depending on the age and capacity of the battery used.
Please charge the battery fully before using the handset for the first time. (For more information about the battery, please refer
to Battery Information.

Handset Keys Description
The WP810/WP822/WP825 Wireless IP phone enhances communication and combines usability and scalability in industries
such as warehousing, catering and retail as well as in factory settings. The following screenshot describe the the handsets LCD
screen and the main hardware components.
WP810
Figure 6: WP810 Description
The following table describe the WP810 keypad keys.
Key Description
1
.Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt, vibration, altitude changes, and static position.
2
.Earphone Delivers audio output.
3
,
4
Volume up / Down Keys Configure the handset and ringtone volume.
5
.PTT Key PTT (Push-to-Talk) button, to initiate PTT call.
6
.* / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.
Very Important
Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which lead to damage your battery
and/or the handset itself. Do not use damaged batteries which can increase the risk of serious harm.