Grandstream Networks WP810 User manual

Grandstream Networks, Inc.
WP810/WP822/WP825 Series
Cordless Wi-Fi IP Phone
User Guide

WP810/WP822/WP825 - User Guide
WELCOME
The WP810 is a portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications, including
retail, logistics, medical and security. This basic cordless Wi-Fi phone comes equipped with integrated dual-band
802.11a/b/g/n/ac Wi-Fi, an advanced antenna design and roaming support. By adding 6-hour talk time and HD voice with
dual-MICs, the WP810 offers an affordable option and comes equipped with a combination of features, mobility and
durability to suit all portable telephony needs.
The WP822 is a portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications, including
retail, logistics, medical and security. This business-grade Wi-Fi phone comes equipped with integrated dual-band
802.11a/b/g/n/ac Wi-Fi, an advanced antenna design and roaming
support. By adding 8-hour talk time, HD voice with dual-MICs, and a configurable push-to-talk button, the WP822 comes
equipped with a combination of features, mobility and durability to suit all portable telephony needs.
The WP825 is a ruggedized portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications,
including retail, logistics, medical and security. This cordless Wi-Fi phone comes equipped with integrated dual-band
802.11a/b/g/n/ac Wi-Fi, an advanced antenna design and roaming
support. By adding 8-hour talk time and HD voice with dual-MICs, the WP825 offers an affordable option and comes
equipped with a combination of features, mobility and durability to suit all portable telephony needs.
PRODUCT OVERVIEW
Feature Highlights
The following table contain the major features of the WP810, WP822 and WP825:
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.

Table 1: WP810/WP822/WP825 Features at a Glance
Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported, voice codecs,
telephony features, languages and upgrade/provisioning settings.
WP810
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.

Table 2: WP810 Technical Specifications
WP822
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.

Table 3: WP822 Technical Specifications
WP825
Table 4: WP825 Technical Specifications
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also information for
obtaining best performance with the WP810, WP822 and WP825.
Equipment Packaging
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.

Table 5: Equipment Packaging
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.

Figure 1: WP810 Package Content
WP822
Figure 2: WP822 Package Content
WP825

Figure 3: WP825 Package Content
Setting up the Phone
Charging Station
Plug the power adapter into a power source socket to start using the charging station.
Figure 4: Charging Station
Handset
Please refer to the following steps in order to setup your WP810/WP822/WP825 phone:
1. Open the battery cover.
2. Insert the battery with the electrodes in the bottom left corner.
3. Close the battery cover.
Important
Check the package before installation. If you find anything missing, contact your system administrator.
Note

Figure 5: Handset Setup
Battery Information
WP810
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 1500mAh
Standby time: up to 120 hours
Talk time: up to 6 hours’ active talk time
WP822
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
WP825
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
In order to get the best performance of your WP810/WP822/WP825, we recommend using original battery provided in the
package. The specifications may differ depending on the age and capacity of the battery used.
Please charge the battery fully before using the handset for the first time. (For more information about the battery, please refer
to Battery Information.

Handset Keys Description
The WP810/WP822/WP825 Wireless IP phone enhances communication and combines usability and scalability in industries
such as warehousing, catering and retail as well as in factory settings. The following screenshot describe the the handsets LCD
screen and the main hardware components.
WP810
Figure 6: WP810 Description
The following table describe the WP810 keypad keys.
Key Description
1. Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt,
vibration, altitude changes, and static position.
2. Earphone Delivers audio output.
3,4 Volume up / Down Keys Configure the handset and ringtone volume.
5. PTT Key PTT (Push-to-Talk) button, to initiate PTT call.
6. * / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.
7. Arrow key combination (Up,
Down, Left, Right) Allows navigation of the cursor through the displayed menu options.
8. Off-hook / Dial key Enters dialing mode, or dials number entered.
Very Important
Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which lead to damage your battery
and/or the handset itself. Do not use damaged batteries which can increase the risk of serious harm.

9. Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive applications.
For + sign, press and hold key 0.
10. Hands-free / Speaker key Activates or deactivates the mute feature when keep pressing on * in idle screen.
11. LED indicator 1dual-color LED indicator indicating power, call, battery, message waiting…
12. 3.5 mm headset jack Phone connector for the headphones/headsets.
13. Color LCD Screen 1.8-inch (128×160) color LCD
14. Softkeys Correspond to functions displayed on the LCD. These functions change
depending on the current context.
15. Menu/OK key Access to contacts list.
16. On-hook or Power key Selects the option chosen by the cursor or enters the main menu from the home
screen.
17. # / Lock key Terminates calls or turns the handset on / off.
18. Contacts
Locks keypad against unintentional entries when keep pressing #.
Press and hold # key for approximately 2 seconds to lock the keys.
Press Unlock softkey and then # to unlock the keys.
19. Microphone Picks up audio earpiece and hands-free calls.
Table 6: WP810 keypad keys Description
WP822
Figure 7: WP822 Description

The following table describe the WP822 keypad keys.
Key Description
1. Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt,
vibration, altitude changes, and static position.
2. Earphone Delivers audio output.
3,4 Volume up / Down Keys Configure the handset and ringtone volume.
5. PTT Key PTT (Push-to-Talk) button, to initiate PTT call.
6. * / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.
7. Arrow key combination (Up,
Down, Left, Right) Allows navigation of the cursor through the displayed menu options.
8. Off-hook / Dial key Enters dialing mode, or dials number entered.
9. Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive applications.
For + sign, press and hold key 0.
10. Hands-free / Speaker key Activates or deactivates the mute feature when keep pressing on * in idle screen.
11. LED indicator 1dual-color LED indicator indicating power, call, battery, message waiting…
12. 3.5 mm headset jack Phone connector for the headphones/headsets.
13. Color LCD Screen 1.8-inch (128×160) color LCD
14. Softkeys Correspond to functions displayed on the LCD. These functions change
depending on the current context.
15. Menu/OK key Access to contacts list.
16. On-hook or Power key Selects the option chosen by the cursor or enters the main menu from the home
screen.
17. # / Lock key Terminates calls or turns the handset on / off.
18. Contacts
Locks keypad against unintentional entries when keep pressing #.
Press and hold # key for approximately 2 seconds to lock the keys.
Press Unlock softkey and then # to unlock the keys.
19. Microphone Picks up audio earpiece and hands-free calls.
Table 7: WP822 keypad keys Description
WP825

Figure 8: WP825 Description
The following table describe the WP825 keypad keys.
Key Description
1. Proximity sensor The proximity senor can detect and measure gravitational acceleration, tilt,
vibration, altitude changes, and static position.
2. Earphone Delivers audio output.
3,4 Volume up / Down Keys Configure the handset and ringtone volume.
5. PTT Key PTT (Push-to-Talk) button, to initiate PTT call.
6. * / Mute key Keep pressing on * in idle screen to mute/unmute the ringtone.
7. Arrow key combination (Up,
Down, Left, Right) Allows navigation of the cursor through the displayed menu options.
8. Off-hook / Dial key Enters dialing mode, or dials number entered.
9. Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive applications.
For + sign, press and hold key 0.
10. Hands-free / Speaker key Activates or deactivates the mute feature when keep pressing on * in idle screen.
11. LED indicator 1dual-color LED indicator indicating power, call, battery, message waiting…
12. 3.5 mm headset jack Phone connector for the headphones/headsets.
13. Color LCD Screen 1.8-inch (128×160) color LCD

14. Softkeys Correspond to functions displayed on the LCD. These functions change
depending on the current context.
15. Menu/OK key Access to contacts list.
16. On-hook or Power key Selects the option chosen by the cursor or enters the main menu from the home
screen.
17. # / Lock key Terminates calls or turns the handset on / off.
18. Contacts
Locks keypad against unintentional entries when keep pressing #.
Press and hold # key for approximately 2 seconds to lock the keys.
Press Unlock softkey and then # to unlock the keys.
19. Microphone Picks up audio earpiece and hands-free calls.
Table 8: WP825 keypad keys Description
Icons Description
Following table contains description of each icon that might be displayed on the screen of the WP810/WP822/WP825.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status Displays account status, system info, Network status and network statistics

Table 9: Icons Description
LED Status
Red Fast Flashing Upgrading
Green Slow Flashing Incoming call
Green Blinking Charging but not full
Green Solid Charging (full)
Red Slow Flashing
Missed call (s)
New voicemail (s)
New SIP Message (s)
Red Solid Network disconnected
LED OFF Normal
Table 10: LED Status
Handset Menu
The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, unlock first the
handset and press “Menu” (softkey in the middle). Press Arrow keys to navigate to the menu option you require. Then press
“Select” (left softkey) or OK/Selection key to access further options or confirm the setting displayed. To go to the previous
menu item, press “Back” (right softkey). You can press Power key at any time to cancel and return to standby mode.
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.
Note
SRTP & TLS enabled icon will be displayed only in case signaling and media are both encrypted.

Figure 9: Menu Structure
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or
editing the entries and also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts
toShared Contactsdirectly from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a
message by pressing“New Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be configured, otherwise, “select” softkeys will open configuration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certificate
Settings
●Account: Configure/View SIP accounts settings and account ringtone.
●Call settings:Configure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Configure the networks settings including Wi-Fi settings, and additional networks
settings.

Table 11: Handset Menu
Keypad
The WP810/WP822/WP825 keypad can be used by tapping on an input field. The keypad has 4 modes “Ab3”, “ABC”, “abc”
and “123”. Default mode is “Ab3”.
Figure 10: Keypad Modes
“Ab3” Mode:
This mode allows to enter capital letters, small letters, digits and symbolic characters.
Following table describes allowed characters for each key.
Key Description Key Description Key Description
1. , ’ ? ! ” – 1 2A B C a b c 2 3D E F d e f 3
4G H I g h i 4 5J K L j k l 5 6M N O m n o 6
7P Q R S p q r s 7 8T U V t u v 8 9W X Y Z w x y z 9
*. , ‘ ? ! “ – ( ) @ / : _ ; + % * = < > $ [ ] { } \ ~ ^ # | ` & 0Space #Switch mode
Table 12: “Ab3” Mode
“ABC” Mode:
This mode allows to enter capital letters, digits and symbolic characters.
Following table describes allowed characters for each key.
Key Description Key Description Key Description
●BasicSettings:Configure the basic settings including voice settings, display settings, Gestures and button
customization, language settings and date/time settings.
●Adv.Settings:Configure the advanced settings including system upgrade, PTT/Paging settings, system
security settings, syslog settings and factory reset / reboot.
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code
and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP),
IPv4 address, IPv6 address, Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength,
Connection speed, Channel, Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx
drop rate, Rx packets, Rx error packets, Rx error rate, Rx drop packets, Rx drop rate.

1. , ’ ? ! ” – 1 2A B C 2 3D E F 3
4G H I 4 5J K L 5 6M N O 6
7P Q R S 7 8T U V 8 9W X Y Z 9
*. , ‘ ? ! “ – ( ) @ / : _ ; + % * = < > $ [ ] { } \ ~ ^ # | ` & 0Space #Switch mode
Table 13: “ABC” Mode
“abc” Mode:
This mode allows to enter small letters, digits and symbolic characters.
Following table describes allowed characters for each key.
Key Description Key Description Key Description
1. , ’ ? ! ” – 1 2a b c 2 3d e f 3
4g h i 4 5j k l 5 6m n o 6
7p q r s 7 8t u v 8 9w x y z 9
*. , ‘ ? ! “ – ( ) @ / : _ ; + % * = < > $ [ ] { } \ ~ ^ # | ` & 0Space #Switch mode
Table 14: “abc” Mode
“123” Mode:
This mode allows to enter digits only.
Following table describes allowed characters for each key.
Key Description Key Description Key Description
112233
445566
778899
*.00#Switch mode
Table 15: “123” Mode
Tips using the keypad:
To switch between the modes, users could press the # key.
Press multiple times on same key to move forward between the allowed characters.
Use Right/Left arrow keys to change the cursor’s position on the text entered.
For languages that support letters with accents, the handset now supports typing letters with accents on modes “AB3”,
“abc”, and “ABC”.
WEB GUI ACCESS CONFIGURATION
The WP810/WP822/WP825 can be configured using:

Web GUI embedded on the handset using PC’s web browser.
LCD Configuration Menu using the WP810/WP822/WP825 keypad.
Configuration via Web Browser
The WP810/WP822/WP825 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages
allow a user to configure the handset through a Web browser such as Google Chrome, Mozilla Firefox.
Accessing the Web UI
1. Connect the computer to the same network as WP810/WP822/WP825.
2. Make sure the handset is booted up and powered correctly.
3. You may check the IP address on the phone LCD menu Status 🡪 Network Status. Please see Obtain
WP810/WP822/WP825 IP Address
4. Open Web browser on your computer and enter the WP810/WP822/WP825 IP address in the address bar of the browser.
5. Enter the administrator’s username and password to access the Web Configuration Menu.
Web GUI Languages
Users can select the language in web GUI login page, or at the upper right of the web GUI after logging in.
Note
From the Web GUI, you can configure all the functions supported by the WP810/WP822/WP825; while via keypad menu, you
can access limited configuration.
Note
Please note that Microsoft’s IE 9 and below are not supported, also the records from the web cannot be played with IE10, Edge
and Safari. We highly recommend using Google Chrome or Mozilla Firefox.
Note
The computer must be connected to the same sub-network as the phone. This can be easily done by connecting the
computer to the same hub or switch as the phone.
The default administrator username is “admin”, and the random password can be found on the sticker at the back of the
unit. the default end-user username is “user” and the password is “123”.
If ‘Web Access’ parameter is set to “Disabled” under Advanced settings 🡪 System security; web UI access will be
disabled.

Figure 11: Web GUI Language login page
Figure 12: Web GUI Language
Saving the Configuration Changes
When changing any settings, always submit them by pressing Save and Apply buttons. If using the Save button, after making
all the changes, click on the Apply button on top of the page to submit.
Web UI Access Level Management
There are two default passwords for the login page:
User Level User Name Password Web Pages Allowed
End User
Level user 123 Only Status, Phone Settings, System Settings, Maintenance and System Application with limited options.
Administrator
Level admin
Random password
available on the sticker at
the back of the unit.
All pages