Hasler IN700 Series User manual

IN700 Series
MAILING SYSTEM
USER'S GUIDE

Table of Contents
1Read this First 1
1.1 What you will Find in this Manual..............................................3
1.2 Safety Requirements.................................................................5
2Meet Your Mailing System 11
2.1 System Layout.........................................................................13
2.2 Accessories .............................................................................16
2.3 Control Panel Features ...........................................................19
2.4 Connections ............................................................................22
2.5 Power Management ................................................................25
3Processing Mail 27
3.1 Choosing a Type of Stamp......................................................29
3.2 Preparing and Starting your Work Session.............................31
3.3 Processing [Standard] Mail .....................................................40
3.4 Printing [Permit] Mail ...............................................................52
3.5 Printing [Received] for Incoming Mail......................................59
3.6 Running [No Printing] Mail.......................................................62
3.7 Settings Details .......................................................................64
3.8 External Label Dispenser (ELD)..............................................82
3.9 Advanced Operations..............................................................90
4Money Operations 93
4.1 Overview .................................................................................95
4.2 Managing Funds......................................................................96
4.3 Unlocking the PSD (Postal Inspection) .................................99
5Managing Accounts and Assigning Rights 101
5.1 Accounting and Assigning Rights Overview .........................103
5.2 Selecting an 'Account Mode '................................................105
5.3 Guidelines to Setup an Account............................................106
5.4 Selecting an 'Account Mode'.................................................111
5.5 Managing Accounts...............................................................112
5.6 Managing Operators..............................................................124
5.7 Advanced Reporting Functions.............................................129

6Reports 133
6.1 Reports Overview ................................................................. 135
6.2 Generating a Report ............................................................. 137
6.3 Counter Data......................................................................... 138
6.4 Postage Data ........................................................................ 140
6.5 Funds Data ........................................................................... 143
6.6 Account Data ........................................................................ 145
6.7 System Data ......................................................................... 151
6.8 Advanced Reporting Reports ............................................... 152
7Online Services 155
7.1 Online Services Overview..................................................... 157
7.2 Connecting to Online Services ............................................. 158
7.3 Uploading Statistics .............................................................. 161
7.4 System Online Services........................................................ 162
7.5 eConfirmation Services........................................................ 163
8Configuring your Mailing System 169
8.1 Settings Overview................................................................. 171
8.2 Logging in / out as the Supervisor ....................................... 172
8.3 Changing the Display Language .......................................... 174
8.4 Enabling/Disabling Sounds .................................................. 175
8.5 Display Settings ................................................................... 176
8.6 System Time-outs and Settings........................................... 177
8.7 High Value, Low Funds Warnings and PIN Codes............... 179
8.8 Weighing Settings................................................................. 181
8.9 Postage Imprint Default Settings .......................................... 189
8.10 Imprint Memories .................................................................. 194
8.11 Default Sealing Mode ........................................................... 197
8.12 Connection Settings.............................................................. 198
8.13 Time and Date Management ................................................ 200
9Options and Updates 201
9.1 Options and Updates Process.............................................. 203
9.2 Using the Mailbox ................................................................. 204
9.3 Managing Options................................................................. 206
9.4 Managing Custom Text Messages ....................................... 208
9.5 Managing Ad Die ................................................................. 210
9.6 Managing Postal Rates......................................................... 212
9.7 Managing Permits................................................................. 214
9.8 Updating System Software ................................................... 216
10 Maintaining your Mailing System 219
10.1 Maintaining the Ink Cartridge ............................................... 221
10.2 Filling and Adjusting the Feeder Sealer................................ 227
10.3 Cleaning the Mail Path.......................................................... 229
10.4 Touchscreen Calibration....................................................... 233
10.5 Maintenance Processes ...................................................... 234

11 Troubleshooting 237
11.1 Paper Jamming ....................................................................239
11.2 Label Jamming ....................................................................244
11.3 Weighing Problems ...............................................................245
11.4 Diagnostics and System Data ...............................................247
12 Specifications 251
12.1 Mail Specifications.................................................................253
12.2 Recommended Operating Conditions...................................255
12.3 General Specifications .........................................................256
12.4 Operating Specifications .......................................................257
Index 259

Read this First
This section contains important information about safety precautions and environ-
mental recommendations to operate your equipment in the best possible conditions.
1.1 What you will Find in this Manual..........................................3
1.2 Safety Requirements ..............................................................5
How to Disconnect your Mailing System........................................................................... 9
1Read this First

Read this First
2
1

Read this First
3
1
What you will Find in this Manual
1.1 What you will Find in this Manual
Section 1: Read this First
Make sure your have read and fully understood the safety requirements in
this section. This section also includes a list of acronyms and symbols used
in the manual.
Section 2: Meet Your Mailing System
System features, reference descriptions of elements and controls, mail for-
mat and how to power your Mailing System off.
Section 3: Processing Mail
Processing mail using the mailing system: choosing a type of task, weighing,
selecting a rate, sealing your mail, running batches, etc.
Section 4: Money Operations
Loading postage funds.
Section 5: Managing Accounts and Assigning Rights
How you can change accounts as a user, or set up accounts and control
access to the Mailing System as the supervisor.
Section 6: Reports
How you can generate and print out reports for the Mailing System usage,
funds usage, account usage, etc.
Section 7: Online Services
Using your Mailing System to access Online Services and connect your sys-
tem for upgrades.
Section 8: Configuring your Mailing System
All the specifications of your Mailing System you can set up as a user (tem-
porary settings) or supervisor (default settings).
Section 9: Options and Updates
How to update/upgrade your system and modify the stamp (custom texts
and ad dies, rates...).
Section 10: Maintaining your Mailing System
Changing the ink cartridge and maintaining other system components.
Section 11: Troubleshooting
What to do when a problem occurs: jamming, bad sealing, poor printing etc.
Section 12: Specifications
Detailed specifications of your Mailing System.

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1
Symbols
This manual uses the symbols listed below.
Glossary
This manual uses the acronyms listed below.
This symbol... Indicates...
WARNING : indicates a human safety hazard.
ATTENTION : brings to your attention a risk for equipment or
mail that could result from an action you may perform.
NOTE : remark that explains different scenarios or situations.
TIP : advice to help save you time when processing your mail.
SUPERVISOR : indicates that you have to log in as the supervi-
sor (using the supervisor PIN) to perform the procedure. Post-
age functions of the Mailing System are not accessible in this
mode.
Acronym Description
ALD Automatic Label Dispenser
Ascending Total postage used
Descending Postage amount available
ID IDentification
LAN Local Area Network: link between computers
MAS Mail Accounting Software: allows you to remotely manage mailing
accounts and associated reports.
MSF Mixed-Size Feeder
PC Personal Computer
PIN Personal Identification Number
PSD Postal Security Device (Meter)
USPS United States Postal Services
WP Weighing Platform

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1
Safety Requirements
Power Connection
Before connection, check whether the Mailing System is suitable for the local AC
power voltage; refer to the type plates at the back of each system component.
•Use an outlet located near the system that is easily accessible. As the power
supply cord is the system disconnecting device, do not route the power cord
between pieces of furniture or over sharp edges.
•Avoid using outlets controlled by wall switches or shared by other equipment.
•Make sure there is no strain on the power supply cord.
1.2 Safety Requirements
THIS SYSTEM MUST BE GROUNDED
•Only connect the power plug to an outlet provided with a pro-
tective ground contact.
•To reduce the risk of fire, use only the power cord supplied with
the Mailing System.
•Do not use ground adaptors.
•Do not use this product on a wet floor or near water.
•In case of liquid spillage, disconnect the power cord from the
outlet and proceed with cleaning.

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1
Compliance
Energy Star compliance
Your mailing machine is Energy Star compliant: it helps you to save energy and
money while protecting the environment.
Environmental compliance
A program is implemented for the recycling of worn mailing machines and machines
at the end of their lifetime. Contribute in a responsible way to the environmental pro-
tection by consulting your retailer internet site, or by contacting him. He will inform you
of the collection and treatment processes of these machines.

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1
General Safety
•Before using your Mailing System, thoroughly read the operating instructions.
•To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your Mailing System.
•To avoid damage, only use approved supplies (ink, tape, cleaners...).
Follow the additional safety precautions below:
•Do not place lit candles, cigarettes, cigars, etc. on the Mailing System.
•When removing jammed material, avoid using too much force to prevent personal
injury and damaging components.
•When lifting covers, wait for all parts to stop moving before placing hands near the
feeder path or printhead.
•To prevent overheating do not block the ventilation openings or try to stop the
power supply fans.
•Do not remove bolted covers as they enclose potentially hazardous parts that
should only be accessed by a Service Representative.
The Mailing System contains moving parts. Keep fingers, long
hair, jewellery, neck ties, loose clothing away from the mail path at
all times.

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1
Telephone and LAN Connections
Your Mailing System uses the telephone network to connect to the Postal Services
and to your customer online services.
You may also use a LAN (high speed internet connection) to connect to your
customer Online Services and to a mail accounting software (MAS), located on a
separate PC.
Analog phone (4 wires)
Network/PC LAN (8 wires)
Follow the additional precautions below:
•Avoid using your system during an electrical storm; as there may be a risk of elec-
trical shock from lightning.
•Do not install telephone jacks or LAN connectors in a wet location.
•Disconnect the telephone or LAN cable from the wall before moving your system.
To prevent damage to equipment, do not confuse telephone jacks
that connect to the modem and LAN connectors that are bigger:
To reduce the risk of fire, only connect the modem to the tele-
phone line using the supplied cable (see Specifications p.251 ).

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1
Disconnecting your Mailing System
How to Disconnect your Mailing System
How to Dis-
connect your
Mailing System
1First switch your Mailing System to OFF mode (see How to
Turn the Mailing System to OFF Mode
p.26 ).
2Unplug the power cord from the wall outlet.
3Unplug the LAN cable and the telephone cord from their
sockets as they may still be energized.
Only unplug the power cord when the Mailing System is in OFF
mode or Sleep mode to avoid keeping the ink cartridge in an
unprotected position where the ink may dry out and become
unusable.

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1

Meet Yo ur Mailing System
Get to know your Mailing System in this section.
2.1 System Layout ...................................................................... 13
2.2 Accessories........................................................................... 16
2.3 Control Panel Features......................................................... 19
2.4 Connections..........................................................................22
2.5 Power Management ............................................................25
How to Turn the Mailing System to Sleep Mode............................................................. 25
How to Turn the Mailing System to OFF Mode............................................................... 26
2Meet Your Mailing
System

Meet Your Mailing System
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2

Meet Your Mailing System
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2
System Layout
Mailing System without dynamic scale
2.1 System Layout
Mixed-Size Feeder Automatically feeds the system with envelopes of dif-
ferent sizes.
Auto Label Dispenser Contains labels to be printed.
System Base Prints envelopes (or labels) and controls the Mailing
System.
Weighing Platform Measures the weight of mail pieces.
Control Panel Allows you to control the Mailing System.
Rear Guide-Wall Guides envelopes into the feeder.
Hopper Beginning of mail transport path.
Side Guide Holds large envelopes in place for feeding.
Jam Release Handle Allows you to remove jammed envelopes or labels.
Catch Tray Receives mail pieces after processing.

Meet Your Mailing System
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2
Mailing System with dynamic scale
Mixed-Size Feeder Automatically feeds the system with envelopes of dif-
ferent sizes.
Dynamic Scale Automatically measures the weight and dimensions of
mail pieces to dynamically change postage after feed-
ing.
Auto Label Dispenser Contains labels to be printed.
System Base Prints envelopes (or labels) and controls the Mailing
System.
Weighing Platform Measures the weight of mail pieces.
Control Panel Allows you to control the Mailing System.
Rear Guide-Wall Guides envelopes into the feeder.
Hopper Beginning of mail transport path.
Side Guide Holds large envelopes in place for feeding.
Jam Release Handle Allows you to remove jammed envelopes or labels.
Catch Tray Receives mail pieces after processing.

Meet Your Mailing System
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2
Inside the system base
Catch Tray Receives mail pieces after processing.
User Guide Receptacle Stores this User Guide.
Label Storage Use this slot to store labels horizontally.
Ink Cartridge Prints the postal imprint on envelopes.
Postal Security Device
(PSD)
Postage meter. Stores postage credit and tracks post-
age usage.
Cover Lift by front side to open.

Meet Your Mailing System
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2
Accessories
USB Keyboard (option)
Usage
A USB keyboard can be connected to the mailing system.
This keyboard is a standard personal computer keyboard with an additional
touchpad. It allows the input of data to your mailing system.
To use the numerical keys, ensure that [Num lock] is activated.
You can use the shortcuts listed in the table below
Keyboard use
2.2 Accessories
NAVIGATION KEYS
OK [Enter] Validates the current screen.
Clear [Back-
space] Deletes the last character or digit in an entry field.
Delete [Del] Deletes the next character or digit in an entry field
Back / Cancel [Esc] Returns to previous screen or cancels the selection.
Change field [Tab] Moves to the next entry field.
Move before [Left
arrow] Moves the cursor before the character at the left.
Move after [Right
arrow] Moves the cursor after the character at the right.