Hitron Cda3-35 User manual

CDA3-35

User’s Guide

Version 1.0 05/2015

ABOUT THIS USER’S GUIDE

CDA3-35 User’s Guide

About This User’s

Guide

Intended Audience

This manual is intended for people who want to configure the CDA3-35’s features via

its Graphical User Interface (GUI).

How to Use this User’s Guide

This manual contains information on each the CDA3-35’s GUI screens, and

describes how to use its various features.

Use the CDA3-35 Overview on page 9to see an overview of the topics covered

in this manual.

Use the Table of Contents (page 5), List of Figures (page 8) and List of Tables

(page 9) to quickly find information about a particular GUI screen or topic.

Use the Index (page 77) to find information on a specific keyword.

Use the rest of this User’s Guide to see in-depth descriptions of the CDA3-35’s

features.

Related Documentation

Quick Installation Guide: see this for information on getting your CDA3-35 up

and running right away. It includes information on system requirements,

package contents, the installation procedure, and basic troubleshooting tips.

ABOUT THIS USER’S GUIDE

CDA3-35 User’s Guide

Online Help: each screen in the CDA3-35’s Graphical User Interface (GUI)

contains a Help button. Click this button to see additional information about

configuring the screen.

Document Conventions

This User’s Guide uses various typographic conventions and styles to indicate

content type:

Bulleted paragraphs are used to list items, and to indicate options.

1 Numbered paragraphs indicate procedural steps.

NOTE: Notes provide additional information on a subject.

Warnings provide information about actions that could harm you or your

device.

Product labels, field labels, field choices, etc. are in bold type. For example:

A mouse click in the Graphical User Interface (GUI) is denoted by a right angle

bracket ( > ). For example:

means that you should click Settings in the GUI, then Advanced settings.

A key stroke is denoted by square brackets and uppercase text. For example:

Select UDP to use the User Datagram Protocol.

Click Settings > Advanced Settings.

Press [ENTER] to continue.

ABOUT THIS USER’S GUIDE

CDA3-35 User’s Guide

Customer Support

For technical assistance or other customer support issues, please consult your Hitron

representative.

registered trademarks used are the properties of their respective owners.

DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.

This User’s Guide is provided “as is” without express or implied warranty of any kind.

Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this

User’s Guide, or losses incurred by use or misuse of the information in this User’s

Guide.

TABLE OF CONTENTS

CDA3-35 User’s Guide

Table of Contents

About This User’s Guide ................................................................. 2

Table of Contents ........................................................................... 5

List of Figures .................................................................................. 7

List of Tables ................................................................................... 8

Introduction ................................................................................... 9

1.1 CDA3-35 Overview ............................................................................. 9

1.1.1 Key Features .............................................................................. 9

1.2 Hardware Connections ...................................................................... 10

1.3 LEDs ................................................................................................. 13

1.4 IP Address Setup .............................................................................. 16

1.4.1 Manual IP Address Setup ......................................................... 16

1.5 GUI Overview .................................................................................... 17

1.6 Resetting the CDA3-35 ..................................................................... 18

Cable Overview ............................................................................ 20

2.1 DOCSIS ............................................................................................ 20

2.2 IP Addresses and Subnets ................................................................ 20

2.2.1 IP Address Format .................................................................... 20

2.2.2 IP Address Assignment ............................................................ 21

2.2.3 Subnets ..................................................................................... 21

2.3 DHCP ................................................................................................ 23

2.4 DHCP Lease ..................................................................................... 23

2.5 MAC Addresses ................................................................................ 23

2.6 Configuration Files ............................................................................ 24

2.7 Downstream and Upstream Transmissions ...................................... 24

2.8 Cable Frequencies ............................................................................ 24

2.9 Modulation ......................................................................................... 25

TABLE OF CONTENTS

CDA3-35 User’s Guide

2.10 TDMA, FDMA and SCDMA ............................................................. 25

Status ........................................................................................... 27

3.1 The System Information Screen ........................................................ 27

3.2 The DOCSIS Provisioning Screen .................................................... 28

3.3 The DOCSIS WAN Screen ............................................................... 29

3.4 The DOCSIS Event Screen ............................................................... 32

3.5 The LAN Port Status Screen ............................................................. 34

3.6 The Spectrum Screen ....................................................................... 34

3.6.1 Scan .......................................................................................... 34

3.6.2 RealTime Monitor ..................................................................... 35

3.6.3 Constellation ............................................................................. 36

Troubleshooting ........................................................................... 38

Index ............................................................................................ 41

LIST OF FIGURES

CDA3-35 User’s Guide

List of Figures

Figure 1: Application Overview .............................................................................9

Figure 2: Hardware Connections ........................................................................11

Figure 3: Power Adapter .....................................................................................12

Figure 4: LEDs ....................................................................................................13

Figure 5: GUI Overview ......................................................................................18

Figure 6: The Status: System Information Screen ..............................................28

Figure 7: The Status: DOCSIS Provisioning Screen ...........................................29

Figure 8: The Status: DOCSIS WAN ..................................................................30

Figure 9: The Status: DOCSIS Event Screen .....................................................33

Figure 10: The Status: LAN Port Status Screen .................................................34

Figure 11: The Status: Spectrum Screen (Scan) ................................................35

Figure 12: The Status: Spectrum Screen (RealTime Monitor) ............................36

Figure 13: The Status: Spectrum Screen (Constellation) ...................................37

LIST OF TABLES

CDA3-35 User’s Guide

List of Tables

Table 1: Hardware Connections ........................................................................12

Table 2: LEDs ....................................................................................................13

Table 3: GUI Overview .......................................................................................18

Table 4: Private IP Address Ranges ..................................................................21

Table 5: IP Address: Decimal and Binary ..........................................................22

Table 6: Subnet Mask: Decimal and Binary .......................................................22

Table 7: The Status: System Information Screen ..............................................28

Table 8: The Status: DOCSIS WAN Screen ......................................................31

Table 9: The Status: DOCSIS Event Screen .....................................................33

Table 10: The Status: LAN Port Status Screen .................................................34

Table 11: The Status: Spectrum Screen (Scan) ................................................35

Table 12: The Status: Spectrum Screen (RealTime Monitor) ............................36

Table 13: The Status: Spectrum Screen (Constellation) ....................................37

INTRODUCTION

CDA3-35 User’s Guide

Introduction

This chapter introduces the CDA3-35 and its GUI (Graphical User Interface).

1.1 CDA3-35 Overview

Your CDA3-35 is a cable modem that allows you to connect your computers and to the

Internet via the cable connection.

Computers with a wired connection to the CDA3-35 User’s Guide are on the Local Area

Network (LAN) and the CDA3-35 connects to the service provider over the Wide Area

Network (WAN).

Figure 1: Application Overview

1.1.1 Key Features

The CDA3-35 provides:

Internet connection to cable modem service via CATV port (F-type RF connector)

INTRODUCTION

CDA3-35 User’s Guide

IPv4/IPv6 support

Local Area Network connection via 10/100/1000 Mbps Ethernet port

Dynamic Host Configuration Protocol (DHCP) for devices on the LAN

LAN troubleshooting tools (Ping and Traceroute)

Secure configuration interface, accessible by Web browser

1.2 Hardware Connections

This section describes the CDA3-35’s physical ports and buttons.

INTRODUCTION

CDA3-35 User’s Guide

Figure 2: Hardware Connections

INTRODUCTION

CDA3-35 User’s Guide

Table 1: Hardware Connections

Reset Use this button to reboot or reset your CDA3-35.

Press the button and hold it for less than five seconds

to reboot the CDA3-35. The CDA3-35 restarts, using

your existing settings.

Press the button and hold it for more than five

seconds to delete all user-configured settings and

restart the CDA3-35 using its factory default settings.

See Resetting the CDA3-35 on page 18 for more

information on resetting the CDA3-35.

NOTE: Unless you previously backed-up the CDA3-35’s

configuration settings prior to resetting the

CDA3-35, the settings cannot be recovered.

LAN Use this port to connect your computer or network

device, using Category 5 or 6 Ethernet cable with RJ45

connectors.

CABLE Use this to connect to the Internet via an F-type RF

cable.

POWER Use this to connect to the 12v/1.5A power adapter that

came with your CDA3-35.

NEVER use another power adapter with your

CDA3-35. Doing so could harm your CDA3-35.

Figure 3: Power Adapter

INTRODUCTION

CDA3-35 User’s Guide

1.3 LEDs

This section describes the CDA3-35’s LEDs (lights).

Figure 4: LEDs

Table 2: LEDs

LED STATUS DESCRIPTION

INTRODUCTION

CDA3-35 User’s Guide

POWER Off The CDA3-35 is not receiving power.

Green, steady The CDA3-35 is receiving power.

DS Green, blinking The CDA3-35 is searching for a downstream

frequency on the CABLE connection.

Green, steady The CDA3-35 has successfully located and locked

onto a downstream frequency on the CABLE

connection.

Blue, steady The CDA3-35 is engaged in channel bonding on the

downstream connection.

Off There is no downstream activity on the CABLE

connection.

US Green, blinking The CDA3-35 is searching for an upstream

frequency on the CABLE connection.

Green, steady The CDA3-35 has successfully located and locked

onto an upstream frequency on the CABLE

connection.

Blue, steady The CDA3-35 is engaged in channel bonding on the

upstream connection.

Off There is no upstream activity on the CABLE

connection.

Status Green, blinking The CDA3-35’s cable modem is registering with the

service provider’s CMTS.

Green, steady The CDA3-35’s cable modem has successfully

registered with the service provider and is ready for

data transfer.

LAN Off No device is connected to one of the LAN ports.

Green, blinking A device is connected to the LAN port via a Fast

Ethernet (100Mbps) link, and is transmitting or

receiving data.

Green, steady A device is connected to the LAN port via a Fast

Ethernet (100Mbps) link, but is not transmitting or

receiving data.

Blue, blinking A device is connected to the LAN port via a Gigabit

Ethernet (1000Mbps) link, and is transmitting or

receiving data.

Blue, steady A device is connected to the LAN port via a Gigabit

Ethernet (1000Mbps) link, but is not transmitting or

receiving data.

Table 2: LEDs

INTRODUCTION

CDA3-35 User’s Guide

When you turn on the CDA3-35, the LEDs light up in the following order:

POWER

DS

US

The Status and LAN LEDs light up as soon as there is activity on the port IP

Address Setup.

Before you start the CDA3-35’s GUI, your computer’s IP address must be in the same

subnet as the CDA3-35. This allows your computer to communicate with the CDA3-

35.

NOTE: See IP Addresses and Subnets on page 20 for background information.

The CDA3-35 has a built-in DHCP server that, when active, assigns IP addresses to

computers on the LAN. When the DHCP server is active, you can get an IP address

automatically. The DHCP server is active by default.

If your computer is configured to get an IP address automatically, or if you are not

sure, try to enter the CDA3's IP address (default 192.168.100.1) in the URL bar in a

opened browser window (see GUI Overview on page 17).

If the GUI screen displays, your computer is already configured correctly.

If the GUI screen does not display, either the CDA3-35’s DHCP server is not

active or your computer is not configured correctly. Follow the procedure in

Manual IP Address Setup on page 16 and set your computer to get an IP

address automatically. Try again. If you cannot see the GUI screen, follow the

manual IP address setup procedure again, and set a specific IP address as

shown. Try again.

NOTE: If you still cannot see the GUI screen, your CDA3-35’s IP settings may have

been changed from their defaults. If you do not know the CDA3-35’s new

address, you should return it to its factory defaults. See Resetting the CDA3-

35 on page 18. Bear in mind that ALL user-configured settings are lost.

INTRODUCTION

CDA3-35 User’s Guide

1.4 IP Address Setup

Before you use the CDA3-35’s GUI, your computer’s IP address must be in the same

subnet as the CDA3-35. This allows your computer to communicate with the CDA3-

35.

NOTE: See IP Addresses and Subnets on page 20 for background information.

The CDA3-35 has a built-in DHCP server that, when active, assigns IP addresses to

computers on the LAN. When the DHCP server is active, you can get an IP address

automatically. The DHCP server is active by default.

If your computer is configured to get an IP address automatically, or if you are not

sure, try to enter the CDA3's IP address (default 192.168.100.1) in the URL bar in a

opened browser window (see GUI Overview on page 17).

If the System Information screen displays, your computer is already configured

correctly.

If the System Information screen does not display, either the CDA3-35’s DHCP

server is not active or your computer is not configured correctly. Follow the

procedure in Manual IP Address Setup on page 16 and set your computer to get

an IP address automatically. Try again. If you cannot see the screen, follow the

manual IP address setup procedure again, and set a specific IP address as

shown. Try again.

NOTE: If you still cannot see the System Information screen, your CDA3-35’s IP

settings may have been changed from their defaults. If you do not know the

CDA3-35’s new address, you should return it to its factory defaults. See

Resetting the CDA3-35 on page 18. Bear in mind that ALL user-configured

settings are lost.

1.4.1 Manual IP Address Setup

By default, your CDA3-35’s local IP address is 192.168.100.1. If your CDA3-35 is

using the default IP address, you should set your computer’s IP address to be

between 192.168.100.2 and 192.168.100.254.

NOTE: If your CDA3-35 DHCP server is active, set your computer to get an IP

address automatically in step 5. The CDA3-35 assigns an IP address to your

computer. The DHCP server is active by default.

INTRODUCTION

CDA3-35 User’s Guide

Take the following steps to manually set up your computer’s IP address to connect to

the CDA3-35:

NOTE: This example uses Windows XP; the procedure for your operating system

may be different.

1 Click Start, then click Control Panel.

2 In the window that displays, double-click Network Connections.

3 Right-click your network connection (usually Local Area Connection) and click

Properties.

4 In the General tab’s This connection uses the following items list, scroll

down and select Internet Protocol (TCP/IP). Click Properties.

5 You can get an IP address automatically, or specify one manually:

If your CDA3-35’s DHCP server is active, select Get an IP address

automatically.

If your CDA3-35’s DHCP server is active, select Use the following IP

address. In the IP address field, enter a value between 192.168.100.2 and

192.168.100.254 (default). In the Subnet mask field, enter 255.255.255.0

(default).

NOTE: If your CDA3-35 is not using the default IP address, enter an IP address and

subnet mask that places your computer in the same subnet as the CDA3-35.

6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area

Connection Properties window, click OK.

Your computer now obtains an IP address from the CDA3-35, or uses the IP address

that you specified, and can communicate with the CDA3-35.

1.5 GUI Overview

This section describes the CDA3-35’s GUI.

Take the following steps to see the CDA3-35’s GUI.

INTRODUCTION

CDA3-35 User’s Guide

1 Open a browser window.

2 Enter the CDA3-35’s IP address (default 192.168.100.1) in the URL bar.

3 The System Information screen displays (see The System Information Screen

on page 27).

4 Select the Language, if required. By default, the CDA3-35’s interface displays in

English.

Figure 5: GUI Overview

1.6 Resetting the CDA3-35

When you reset the CDA3-35 to its factory defaults, all user-configured settings are

lost, and the CDA3-35 is returned to its initial configuration state.

Table 3: GUI Overview

Navigation Bar Use this section to move from one related screen to another.

Main Window Use this section to read information about your CDA3-35’s

configuration, and make configuration changes.

INTRODUCTION

CDA3-35 User’s Guide

Here’s the way to reset the CDA3-35:

Press the RESET button on the CDA3-35, and hold it in for ten seconds or

longer.

The CDA3-35 turns off and on again, using its factory default settings.

NOTE: Depending on your CDA3-35’s previous configuration, you may need to re-

configure your computer’s IP settings; see The Status and LAN LEDs light up

as soon as there is activity on the port IP Address Setup. on page 15.

CABLE OVERVIEW

CDA3-35 User’s Guide

Cable Overview

This chapter describes some of the concepts related to the Cable screens.

2.1 DOCSIS

The Data Over Cable Service Interface Specification (DOCSIS) is a

telecommunications standard that defines the provision of data services) Internet

access) over a traditional cable TV (CATV) network.

Your CDA3-35 supports DOCSIS version 3.0.

2.2 IP Addresses and Subnets

Every computer on the Internet must have a unique Internet Protocol (IP) address.

The IP address works much like a street address, in that it identifies a specific

location to which information is transmitted. No two computers on a network can have

the same IP address.

2.2.1 IP Address Format

IP addresses consist of four octets (8-bit numerical values) and are usually

represented in decimal notation, for example 192.168.100.1. In decimal notation, this

means that each octet has a minimum value of 0 and a maximum value of 255.

An IP address carries two basic pieces of information: the “network number” (the

address of the network as a whole, analogous to a street name) and the “host ID”

(analogous to a house number) which identifies the specific computer (or other

network device).

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