Hitron Cda-res User manual

CDA-RES Residential Cable Modem

User’s Guide

Version 1.0 - 05/2013

Hitron CDA-RES User’s Guide

About This User’s

Guide

Intended Audience

This manual is intended for people who want to configure the CDA-RES’s features

via its Graphical User Interface (GUI).

How to Use this User’s Guide

This manual contains information on each the CDA-RES’s GUI screens, and

describes how to use its various features.

Use the CDA-RES Overview on page 10 to see an overview of the topics

covered in this manual.

Use the Table of Contents (page 5), List of Figures (page 8) and List of Tables

(page 9) to quickly find information about a particular GUI screen or topic.

Use the Index (page 77) to find information on a specific keyword.

Use the rest of this User’s Guide to see in-depth descriptions of the CDA-RES’s

features.

Related Documentation

Quick Installation Guide: see this for information on getting your CDA-RES up

and running right away. It includes information on system requirements,

package contents, the installation procedure, and basic troubleshooting tips.

Hitron CDA-RES User’s Guide

Online Help: each screen in the CDA-RES’s Graphical User Interface (GUI)

contains a Help button. Click this button to see additional information about

configuring the screen.

Document Conventions

This User’s Guide uses various typographic conventions and styles to indicate

content type:

Bulleted paragraphs are used to list items, and to indicate options.

1 Numbered paragraphs indicate procedural steps.

NOTE: Notes provide additional information on a subject.

Warnings provide information about actions that could harm you or your

device.

Product labels, field labels, field choices, etc. are in bold type. For example:

A mouse click in the Graphical User Interface (GUI) is denoted by a right angle

bracket ( > ). For example:

means that you should click Settings in the GUI, then Advanced settings.

A key stroke is denoted by square brackets and uppercase text. For example:

Select UDP to use the User Datagram Protocol.

Click Settings > Advanced Settings.

Press [ENTER] to continue.

Hitron CDA-RES User’s Guide

Customer Support

For technical assistance or other customer support issues, please consult your Hitron

representative.

Default Credentials

The CDA-RES’s default login credentials are as follows. For more information, see

Logging in to the CDA-RES on page 19.

Table 1: Default Credentials

Username admin

Password hitron

Hitron CDA-RES User’s Guide

registered trademarks used are the properties of their respective owners.

DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.

This User’s Guide is provided “as is” without express or implied warranty of any kind.

Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this

User’s Guide, or losses incurred by use or misuse of the information in this User’s

Guide.

Hitron CDA-RES User’s Guide

Table of Contents

About This User’s Guide ................................................................. 2

Table of Contents ........................................................................... 6

List of Figures .................................................................................. 8

List of Tables ................................................................................... 9

Introduction ................................................................................. 10

1.1 CDA-RES Overview .......................................................................... 10

1.1.1 Key Features ............................................................................ 10

1.2 Hardware Connections ...................................................................... 11

1.3 LEDs ................................................................................................. 14

1.4 IP Address Setup .............................................................................. 17

1.4.1 Manual IP Address Setup ......................................................... 18

1.5 Logging in to the CDA-RES .............................................................. 19

1.6 GUI Overview .................................................................................... 20

1.7 Resetting the CDA-RES .................................................................... 21

Cable Overview ............................................................................ 23

2.1 DOCSIS ............................................................................................ 23

2.2 IP Addresses and Subnets ................................................................ 23

2.2.1 IP Address Format .................................................................... 23

2.2.2 IP Address Assignment ............................................................ 24

2.2.3 Subnets ..................................................................................... 24

2.3 DHCP ................................................................................................ 26

2.4 DHCP Lease ..................................................................................... 26

2.5 MAC Addresses ................................................................................ 26

2.6 Configuration Files ............................................................................ 27

2.7 Downstream and Upstream Transmissions ...................................... 27

2.8 Cable Frequencies ............................................................................ 27

Hitron CDA-RES User’s Guide

2.9 Modulation ......................................................................................... 28

2.10 TDMA, FDMA and SCDMA ............................................................. 28

System Info ................................................................................... 30

3.1 System Info Overview ....................................................................... 30

3.2 The System Info Screen .................................................................... 30

Initialization .................................................................................. 33

4.1 Initialization Overview ....................................................................... 33

4.2 The Initialization Screen .................................................................... 33

Status ........................................................................................... 35

5.1 Status Overview ................................................................................ 35

5.2 The Status Screen ............................................................................ 35

Event Log ..................................................................................... 39

6.1 Event Log Overview .......................................................................... 39

6.2 The Event Log Screen ...................................................................... 39

Password ...................................................................................... 41

7.1 Password Overview .......................................................................... 41

7.2 The Password Screen ....................................................................... 41

Troubleshooting ........................................................................... 43

Index ............................................................................................ 77

Hitron CDA-RES User’s Guide

List of Figures

Figure 1: Application Overview ...........................................................................10

Figure 2: Hardware Connections ........................................................................12

Figure 3: Power Adapter .....................................................................................14

Figure 4: LEDs ....................................................................................................15

Figure 5: Login ....................................................................................................20

Figure 6: GUI Overview ......................................................................................21

Figure 7: The Cable: System Info Screen ...........................................................31

Figure 8: The Cable: Initialization Screen ...........................................................34

Figure 9: The Cable: Status Screen ....................................................................36

Figure 10: The Cable: Event Log Screen ............................................................39

Figure 11: The Cable: Password Screen ............................................................42

Hitron CDA-RES User’s Guide

List of Tables

Table 1: Default Credentials ................................................................................4

Table 2: Hardware Connections ........................................................................13

Table 3: LEDs ....................................................................................................15

Table 4: GUI Overview .......................................................................................21

Table 5: Private IP Address Ranges ..................................................................24

Table 6: IP Address: Decimal and Binary ..........................................................25

Table 7: Subnet Mask: Decimal and Binary .......................................................25

Table 8: The Cable: System Info Screen ...........................................................31

Table 9: The Cable: Status Screen ....................................................................36

Table 10: The Cable: Event Log Screen ............................................................40

Table 11: The Cable: Password Screen ............................................................42

Hitron CDA-RES User’s Guide

Introduction

This chapter introduces the CDA-RES and its GUI (Graphical User Interface).

1.1 CDA-RES Overview

Your CDA-RES is a cable modem that allows you to connect your computers and to the

Internet via the cable connection.

Computers with a wired connection to the Hitron CDA-RES User’s Guide are on the

Local Area Network (LAN) and the CDA-RES connects to the service provider over the

Wide Area Network (WAN).

Figure 1: Application Overview

1.1.1 Key Features

The CDA-RES provides:

Hitron CDA-RES User’s Guide

Internet connection to cable modem service via CATV port (F-type RF connector)

IPv4/IPv6 support

Local Area Network connection via 10/100/1000 Mbps Ethernet port

Dynamic Host Configuration Protocol (DHCP) for devices on the LAN

LAN troubleshooting tools (Ping and Traceroute)

Secure configuration interface, accessible by Web browser

1.2 Hardware Connections

This section describes the CDA-RES’s physical ports and buttons.

Hitron CDA-RES User’s Guide

Figure 2: Hardware Connections

Hitron CDA-RES User’s Guide

Table 2: Hardware Connections

Reset Use this button to reboot or reset your CDA-RES.

Press the button and hold it for less than five seconds

to reboot the CDA-RES. The CDA-RES restarts,

using your existing settings.

Press the button and hold it for more than five

seconds to delete all user-configured settings and

restart the CDA-RES using its factory default

settings. See Resetting the CDA-RES on page 21 for

more information on resetting the CDA-RES.

NOTE: Unless you previously backed-up the CDA-

RES’s configuration settings prior to resetting the

CDA-RES, the settings cannot be recovered.

LAN Use these ports to connect your computers and other

network devices, using Category 5 or 6 Ethernet cables

with RJ45 connectors.

Hitron CDA-RES User’s Guide

1.3 LEDs

This section describes the CDA-RES’s LEDs (lights).

CABLE Use this to connect to the Internet via an F-type RF

cable.

POWER Use this to connect to the 12v/2A power adapter that

came with your CDA-RES.

NEVER use another power adapter with your

CDA-RES. Doing so could harm your CDA-RES.

Figure 3: Power Adapter

Table 2: Hardware Connections

Hitron CDA-RES User’s Guide

Figure 4: LEDs

Table 3: LEDs

LED STATUS DESCRIPTION

POWER Off The CDA-RES is not receiving power.

Blue, steady The CDA-RES is receiving power.

Hitron CDA-RES User’s Guide

When you turn on the CDA-RES, the LEDs light up in the following order:

POWER

DS Green, blinking The CDA-RES is searching for a downstream

frequency on the CABLE connection.

Green, steady The CDA-RES has successfully located and locked

onto a downstream frequency on the CABLE

connection.

Blue, steady The CDA-RES is engaged in channel bonding on the

downstream connection.

Off There is no downstream activity on the CABLE

connection.

US Green, blinking The CDA-RES is searching for an upstream

frequency on the CABLE connection.

Green, steady The CDA-RES has successfully located and locked

onto an upstream frequency on the CABLE

connection.

Blue, steady The CDA-RES is engaged in channel bonding on the

upstream connection.

Off There is no upstream activity on the CABLE

connection.

Status Green, blinking The CDA-RES’s cable modem is registering with

the service provider’s CMTS.

Green, steady The CDA-RES’s cable modem has successfully

registered with the service provider and is ready for

data transfer.

LAN Off No device is connected to one of the LAN ports.

Green, blinking A device is connected to the LAN ports via a Fast

Ethernet (100Mbps) link, and is transmitting or

receiving data.

Green, steady A device is connected to the LAN ports via a Fast

Ethernet (100Mbps) link, but is not transmitting or

receiving data.

Blue, blinking A device is connected to the LAN ports via a Gigabit

Ethernet (1000Mbps) link, and is transmitting or

receiving data.

Blue, steady A device is connected to the LAN ports via a Gigabit

Ethernet (1000Mbps) link, but is not transmitting or

receiving data.

Table 3: LEDs

Hitron CDA-RES User’s Guide

DS

US

The Status LEDs light up as soon as there is activity on the port IP Address Setup

Before you start the CDA-RES’s GUI, your computer’s IP address must be in the

same subnet as the CDA-RES. This allows your computer to communicate with the

CDA-RES.

NOTE: See IP Addresses and Subnets on page 23 for background information.

The CDA-RES has a built-in DHCP server that, when active, assigns IP addresses to

computers on the LAN. When the DHCP server is active, you can get an IP address

automatically. The DHCP server is active by default.

If your computer is configured to get an IP address automatically, or if you are not

sure, try to log in to the CDA-RES (see GUI Overview on page 20).

If the GUI screen displays, your computer is already configured correctly.

If the GUI screen does not display, either the CDA-RES’s DHCP server is not

active or your computer is not configured correctly. Follow the procedure in

Manual IP Address Setup on page 18 and set your computer to get an IP

address automatically. Try again. If you cannot see the GUI screen, follow the

manual IP address setup procedure again, and set a specific IP address as

shown. Try again.

NOTE: If you still cannot see the GUI screen, your CDA-RES’s IP settings may have

been changed from their defaults. If you do not know the CDA-RES’s new

address, you should return it to its factory defaults. See Resetting the CDA-

RES on page 21. Bear in mind that ALL user-configured settings are lost.

1.4 IP Address Setup

Before you log into the CDA-RES’s GUI, your computer’s IP address must be in the

same subnet as the CDA-RES. This allows your computer to communicate with the

CDA-RES.

NOTE: See IP Addresses and Subnets on page 23 for background information.

Hitron CDA-RES User’s Guide

The CDA-RES has a built-in DHCP server that, when active, assigns IP addresses to

computers on the LAN. When the DHCP server is active, you can get an IP address

automatically. The DHCP server is active by default.

If your computer is configured to get an IP address automatically, or if you are not

sure, try to log in to the CDA-RES (see Login to the CDA-RES on page 19).

If the login screen displays, your computer is already configured correctly.

If the login screen does not display, either the CDA-RES’s DHCP server is not

active or your computer is not configured correctly. Follow the procedure in

Manual IP Address Setup on page 18 and set your computer to get an IP

address automatically. Try to log in again. If you cannot log in, follow the manual

IP address setup procedure again, and set a specific IP address as shown. Try

to log in again.

NOTE: If you still cannot see the login screen, your CDA-RES’s IP settings may have

been changed from their defaults. If you do not know the CDA-RES’s new

address, you should return it to its factory defaults. See Resetting the CDA-

RES on page 21. Bear in mind that ALL user-configured settings are lost.

1.4.1 Manual IP Address Setup

By default, your CDA-RES’s local IP address is 192.168.100.1. If your CDA-RES is

using the default IP address, you should set your computer’s IP address to be

between 192.168.100.2 and 192.168.100.254.

NOTE: If your CDA-RES DHCP server is active, set your computer to get an IP

address automatically in step 5. The CDA-RES assigns an IP address to your

computer. The DHCP server is active by default.

Take the following steps to manually set up your computer’s IP address to connect to

the CDA-RES:

NOTE: This example uses Windows XP; the procedure for your operating system

may be different.

1 Click Start, then click Control Panel.

2 In the window that displays, double-click Network Connections.

Hitron CDA-RES User’s Guide

3 Right-click your network connection (usually Local Area Connection) and click

Properties.

4 In the General tab’s This connection uses the following items list, scroll

down and select Internet Protocol (TCP/IP). Click Properties.

5 You can get an IP address automatically, or specify one manually:

If your CDA-RES’s DHCP server is active, select Get an IP address

automatically.

If your CDA-RES’s DHCP server is active, select Use the following IP

address. In the IP address field, enter a value between 192.168.100.2 and

192.168.100.254 (default). In the Subnet mask field, enter 255.255.255.0

(default).

NOTE: If your CDA-RES is not using the default IP address, enter an IP address and

subnet mask that places your computer in the same subnet as the CDA-RES.

6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area

Connection Properties window, click OK.

Your computer now obtains an IP address from the CDA-RES, or uses the IP address

that you specified, and can communicate with the CDA-RES.

1.5 Login to the CDA-RES

Take the following steps to login to the CDA-RES’s GUI.

1 Open a browser window.

2 Enter the CDA-RES’s IP address (default 192.168.100.1) in the URL bar. The

Hitron CDA-RES User’s Guide

Figure 5: Login

3 Enter the Username and Password. The default login username is admin, and

the default password is hitron.

NOTE: The Username and Password are case-sensitive; “hitron” is not the same as

“Hitron”.

4 Select the Language, if required. By default, the CDA-RES’s interface displays

in English.

5 Click Login. The System Information screen displays (see The System Info

Screen on page 30).

1.6 GUI Overview

This section describes the CDA-RES’s GUI.

Select the Language, if required. By default, the CDA-RES’s interface displays in

English.

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