Honeywell ADEMCO VISTA 10P User manual

SYSTEM
ENHANCEMENT
MODULE
Honeywell/ADEMCO VISTA®
INSTALLATION GUIDE
INSTALL WIZARD AVAILABLE AT 
DUAL PATH

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EQUIPMENT
TOOLS AND SUPPLIES NEEDED
• Small blade screwdriver and Phillips screwdriver
• Drill and bits for screws and/or wall anchors
• Four-conductor, 22-gauge or larger stranded wire
• Alpha keypad
OVERVIEW
The System Enhancement Module (SEM) can be used with
Honeywell/ADEMCO VISTA-10P, VISTA-15P, and VISTA-20P panels to
enable wireless reporting of alarms and other system events over the
wireless cellular network and optional broadband Ethernet. The SEM
is intended to be used as the primary communication path for all alarm
signaling to the central monitoring station. The wireless alarm signaling
and routing service is operated by Alarm.com. The SEM also features
integrated support for Alarm.com’s home automation services with
built-in Z-Wave capabilities.
Alarm.com strongly recommends installing an alpha keypad with at least 32
zones to ensure the “Communication Failure” trouble condition is displayed to
the user. See FAQs for more information.
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TABLE OF CONTENTS
Step 1: Verify Panel Compatibility ....................................4
Step 2: Create an Account ..................................................5
Step 3: Enable Keypad Address.........................................6
Step 4: Disconnect Power from Panel .............................7
Step 5: Mount the SEM........................................................8
Step 6: Wire the SEM to the VISTA Panel.......................9
Step 7: Power Up the Panel.................................................10
Add & Delete Z-Wave Devices...................................................11
Touchscreen Keypads...................................................................14
Panel Settings................................................................................15
LEDs ................................................................................................. 16
FAQs .................................................................................................19
Troubleshooting............................................................................. 21
 ................................................................................22
Regulatory Information ..............................................................23
SEM Quick Tips..............................................................................24

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STEP 1: VERIFY PANEL COMPATIBILITY
The SEM is compatible with Honeywell/ADEMCO VISTA-10P, -15P, and
-20P panels and the equivalents below, dating back to 2005. The date
will be printed on the chip inside the panel as shown below.
Honeywell/ADEMCO
VISTA-10P
Honeywell/ADEMCO VISTA-10PSIA
First Alert FA130CP
First Alert FA130CPSIA
Honeywell/ADEMCO
VISTA-15P
Honeywell/ADEMCO VISTA-15PSIA
First Alert FA148CP
First Alert FA148CPSIA
Honeywell/ADEMCO
VISTA-20P
Honeywell/ADEMCO VISTA-20PSIA
First Alert FA168CPS
First Alert FA168CPSSIA
Please see the Alarm.com Partner Portal Knowledge Base
(www.alarm.com/dealer) for the most up to date list of compatible panels.
TOUCHSCREEN KEYPADS
Touchscreen keypad compatibility details can be found on page 14.
Some system changes will not be processed by Alarm.com
unless the touchscreen keypad is used in Console Mode.
The SEM is not compatible with POTS. The SEM should
be the only communication path for alarm signaling to
the central station.

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STEP 2: CREATE AN ACCOUNT
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We recommend creating the account at least 24 hours prior to installation.
This will ensure that the SEM is activated prior to installation. To create an
account go to the Alarm.com Partner Portal or MobileTech and log in. You
will need the following information to create the account:
• Customer Address
• Customer Phone Number
• Customer Email Address
• Preferred Login Name for the Customer
• Alarm.com Module Serial Number
• Existing Panel Installer Code
During Step 4 of the “Create New Customer” process, you will be prompted
to enter the current Installer Code on the panel. Alarm.com will use this
code to access panel programming and read information stored on the
panel.
At the end of the “Create New Customer” process, you will be able
to print or email a Welcome Letter for the customer, which includes
login information for the Alarm.com Customer Website.

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STEP 3: ENABLE KEYPAD ADDRESS
ENABLING KEYPAD 8 DEVICE ADDRESS 23
The SEM communicates with the VISTA panel as if it is a keypad.
By default, the SEM will use Keypad 8 Device Address 23 to
communicate. Address 23 must be enabled via panel programming.
To do this, enter programming and select *196 + [1] + *99 at the keypad.
IF ADDRESS 23 IS ALREADY IN USE
In most cases, Address 23 will be available. If another keypad is already
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keypad address. You can do this by using the DIP switches on the SEM,
as pictured below.
1. Identify an available keypad address.
2. Using the chart below, change the DIP switches on
the SEM to match the corresponding keypad address.
3. Enable the address by entering the corresponding
VISTA programming command at the panel.
If the correct keypad address is not enabled, repeated
reports of Panel Malfunction will be shown in the Event
History on the Partner Portal or MobileTech once the
SEM is powered on and connects to the network.
Keypad
Address
DIP Switch
Setting
VISTA
Programming Menu
17 None—all OFF *190
18 Switch 4 ON, others OFF *191
19 Switch 3 ON, others OFF *192
20 Switch 3 and 4 ON, others OFF *193
21 Switch 2 ON, others OFF *194
22 Switch 2 and 4 ON, others OFF *195
23 Switch 2 and 3 ON, others OFF *196

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STEP 4: DISCONNECT POWER FROM PANEL
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panel is disarmed. Next, remove panel AC Power and disconnect the
backup battery.
This is necessary to prevent damaging the panel
or module while making wiring connections.

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STEP 5: MOUNT THE SEM
You must be free of static electricity before handling electronic
components. Touch a grounded metal surface before touching
the circuit board.
Press down on the bottom tabs of the enclosure cover to remove it
and set it aside.
Carefully remove the SEM circuit board by depressing the interior
bottom tab.
Place the SEM back plate on the wall at the desired mounting
location and mark the three mounting holes as shown below.
Set the back plate aside and drill holes at the mounting locations.
Use wall anchors where studs are not present and secure the back
plate to the wall with the enclosed screws.
Insert the SEM circuit board back into the back plate.

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STEP 6: WIRE THE SEM TO THE VISTA PANEL
Verify panel AC Power is removed and
the backup battery is disconnected.
• Connect panel terminal 4 (GND) to SEM GND.
• Connect panel terminal 6 (GREEN: DATA IN FROM KEYPAD)
to GREEN (OUT).
• Connect panel terminal 7 (YELLOW: KEYPAD DATA OUT)
to YELLOW (IN).
• Use the included red cable with the two prong battery connector
to connect the battery to both the SEM and the panel. For a power-
limited circuit, ensure the fuse is inside the VISTA panel.
Once wiring is complete, route the antenna(s) outside of the enclosure,
away from the SEM, and replace the enclosure cover. Please note that
the antenna(s) should be routed through the second and third channel
openings at the top of the enclosure (see zoom view below).
12V Battery
VISTA Panel
GND
4
5+12V
GREEN (DATA IN)
YELLOW (DATA OUT)
6
7
SEM
+12V
YELLOW (IN)
GREEN (OUT)
GND
CDMA/HSPA
Modules
LTE Modules

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The zone scan will automatically begin after the panel is powered up.
On the keypad you will see a series of disarms and programming setting
changes before seeing “MODEM COMM” on the screen.
STEP 7: POWER UP THE PANEL
Connect the backup battery and restore AC power to the panel.
For the SEM to interact with the existing zones on the system, it must
read them from the VISTA panel. The SEM will do a “zone scan” to read
this information.
Additionally, the SEM will automatically set the panel settings needed
for the SEM to communicate. These settings can be found on page 15.
ZONE SCAN
~3 minutes
Do not touch the panel or keypad.
When the zone scan is complete the keypad will display the home screen.
This process will take less than 3 minutes.
Now that the zone scan is complete, the Equipment list should be updated
on the Partner Portal and the Installer and Master User codes should be
synced with the SEM.
ZONE SCAN
COMPLETE
Ready to Arm
If you do not see the MODEM COMM message appear on the
keypad during zone scan and instead notice the keypad scrolling
through each zone individually, the SEM is using an alternate
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leave programming before interacting with the panel. Resync
the panel master code with the SEM by changing the Master
Code at the panel or through the Customer Website.
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For Broadband Ethernet,
connect the provided Ethernet
Dongle to the connector on the SEM.
Connect the Ethernet cable to the
provided Ethernet Dongle.