HunterDouglas Provenance Parts list manual

Provenance®Woven Wood Shades
PowerView®Automation
Installation • Operation • Care

CONTENTS
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Tools and Fasteners Needed .................................................2
INSTALLATION
Installation Overview ............................................................2
STEP 1 — Install the Brackets ..............................................3
STEP 2 — Install the Shade................................................11
STEP 3 — Connect the Power Source ................................13
OPERATION
Testing the Shade ................................................................17
Using the PowerView®Remote ..........................................17
Resetting the Shade (If Necessary).....................................20
Troubleshooting ...................................................................21
CARE
Removing the Shade (If Necessary) ....................................23
Cleaning Procedures............................................................23
CHILD SAFETY
Warning ...............................................................................24
DECLARATIONS .................................................................25
Questions?
Call the Hunter Douglas Consumer Support at 1-888-501-8364.

PRODUCT VIEW
1
Satellite Battery Pack or
DC Power Supply (Optional)
Attached
Battery Wand
(Standard)
DC Power Supply
UltraGlide® Shade
Installation
Brackets
Not shown: Top-Down/Bottom-Up shades

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Provenance®Woven Wood Shades with
PowerView®Automation. With proper installation, operation, and care, your new shades will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Measuring tape and pencil
■ Level (laser level is recommended)
■ Power drill,
3
⁄ 32 " drill bit, and ¼" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 x ¾" Hex Head Screws (Provided). ¾" screws are provided to mount the L-bracket
to the valance headboard.
■ #6 x 1½" Hex Head Screws (Provided). 1½" screws are provided for shade installation
brackets and to attach the L-brackets to the mounting surface for optional Cornice Valance.
■ Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts
and screws.
■ #6 x 2" Hex Head Screws (Provided). If using spacer blocks, two 2" screws are
provided per installation bracket.
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
Speed Nut
and Screw
#6 x 1½"
Hex Head Screw
#6 x 2"
Hex Head Screws
#6 x ¾"
Hex Head Screw

INSTALLATION
3
STEP 1 — Install the Brackets
■ The number of shade installation brackets required varies
with headrail width, as shown in the table.
IMPORTANT: One outside mount spacer block per
installation bracket is required for outside mount shades
using the battery wand clip.
Mounting Types and Window Terminology
If the shade installation brackets are mounted correctly, the rest of the installation process
follows easily. To prepare for this important first step, review the mounting types and basic
window terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — Page 4
➤ Outside Mount — Page 6
➤ Outside Mount with Optional Cornice Valance — Page 8
Installation
Bracket
Outside Mount
Spacer
Block
Inside Mount
Spacer
Block
Shade/Valance
Width
Brackets
Required
15" – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 108" 4
108
1
/ 8 " – 120" 5
120
1
/ 8 " – 144" 6
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Shade Installation Brackets — Inside Mount
■ Mark 2" in from each jamb.
➤ With shades using one or two battery wands, there must be 16" between the edges of
the two brackets on the motor end. If there are more than 3 brackets, space remaining
brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
■ Center the brackets on your marks, then mark each of the screw holes.
➤ For fully recessed and minimum mounting depth based on your
order options, see the illustration on the next page.
➤ For shades with attached battery wand clip, leave
5
⁄ 8 "
clearance behind each installation bracket to allow for the
extra space needed for these components.
IMPORTANT: The front edges of the shade installation brackets
must be level and aligned.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/metal
studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
■ Place a spacer block on top of the bracket. Attach the shade
installation brackets using the screws provided.
➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
Proceed to “STEP 2 — Install the Shade” on page 11.
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
For DC and Satellite
Space Evenly
16" for one or two attached
battery wands on the motor end.
Spacer Block

INSTALLATION
5
Bracket
Battery Wand
Spacer Block Spacer Block
Bracket
11⁄2" Minimum Inside Mount 35⁄8" Fully Recessed Mount
Bracket
Battery Wand
Wall
3" Fully Recessed Mount
Bracket
W
ith Attached Battery Wand — 5⁄8" Needed for Rear Clearance
Satellite Battery Pack or DC Power Supply (Optional)
7⁄8" Min Inside Mount
5⁄8"
35⁄8"
3"
5⁄8"

INSTALLATION
6
Mount the Shade Installation Brackets — Outside Mount
The standard shade has an attached battery wand requiring spacer blocks to be used with the
shade installation brackets. If using a DC power supply or satellite battery pack, spacer blocks
are not required.
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" in from each end of the headrail.
➤ With shades using one or two battery wands, there must be 16" between the edges of
the two brackets on the motor end. If there are more than 3 brackets, space remaining
brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
■ Center the brackets on your marks and mark the screw holes.
➤ A minimum of 1¾" flat
vertical surface is required to
mount the brackets.
➤ For shades with attached
battery wand clip, place a
spacer block behind each
installation bracket to allow
for the extra space needed
for these components.
➤ The top of the shade installation brackets should be at the desired shade height.
IMPORTANT: The brackets should be level and aligned.
Headrail End Marks
Window Opening
2" 2"
Space Evenly
For DC and Satellite
Space Evenly
16" for one or two
attached battery wands
on the motor end.
2"
Installation
Bracket
Spacer
Block
Headrail
End Mark

INSTALLATION
7
■ Extension brackets provide up to 1½" of clearance.
If used, center the brackets on your marks and mark
the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/
metal studs or into concrete with concrete anchors.
Drywall anchors are not recommended.
■ Attach the installation/extension brackets using the screws
provided.
CAUTION: The rear of the installation/extension brackets
must be flush against a flat mounting surface. Do not
mount shade installation brackets oncurved molding.
■ When using extension brackets, attach the shade
installation brackets using the screws andspeed nuts
provided.
IMPORTANT: For shades with attached battery wand,
leave at least
5
⁄ 8 " between the wall side of the extension
bracket and the back of the installation bracket.
Proceed to “STEP 2 — Install the Shade” on page 11.
Extension
Bracket
5⁄8"
Minimum Required
for Attached
Battery Wand

INSTALLATION
8
Mount the Brackets — Outside Mount with Optional Cornice
Valance
With the optional cornice valance, first the valance headboard is mounted and then the shade
installation brackets are mounted to the wall under the headboard.
■ Center the headboard above the window opening at the
height to allow enough room for the shade to be mounted
below. Mark where the top and ends of the valance
headboard will be located.
➤ Alternatively, measure the width of the valance
headboard and use this measurement to determine
where the ends of the headboard will be located.
➤ Mark L-bracket locations 1½" in from the end of the
valance headboard. With shades using one or two
battery wands, place 20" between the edges of the two
L-brackets on the motor end. If there are more than 3
brackets, space remaining brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
➤ With two-piece headboards (valances over 96" wide), the two equal-width sections
abut in the center.
IMPORTANT: Be sure to place a bracket on each side of the center split.
■ Center the L-brackets on your marks and mark the screw holes.
➤ The top of the L-brackets should be 1" below the height where you want the top of the
valance to be located.
➤ The rear of the L-brackets must be flush against a flat mounting
surface. Do not mount L-brackets on curved molding.
IMPORTANT: The tops of the L-brackets must level and aligned.
Valance
Width
Valance
Brackets
Required
Up to – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 90" 4
90
1
/ 8 " – 96" 5
96
1
/ 8 " – 108" 6
108
1
/ 8 " – 150" 8
Valances over 96" wide will have
two-piece headboards.
Window Opening
1½" 1½"
Valance Board End Mark
Space Evenly
Space Evenly
20" for one or two
attached battery wands
on the motor end.
For DC and Satellite
Space Evenly

INSTALLATION
9
■ Drill the screw holes for the L-bracket using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/
metal studs or into concrete with concrete
anchors. Drywall anchors are not recommended.
■ Attach the L-brackets using the 1½" hex head screws provided.
■ Mark screw locations for attaching the valance headboard.
Position the valance headboard on top of the L-brackets with its
ends aligned with the end marks and the back against the wall.
➤ The hook-and-loop material faces front.
➤ Mark the bottom of the headboard through the front and rear slotted holes on the
center of the L-brackets.
■ Drill the screw holes using a
3
⁄ 32 " drill bit for the valance headboard screws. Remove
the headboard and drill the holes. Be careful not to drill through the top of the valance
headboard.
■ Aligned the headboard with the end of the board mark previously made. Attach the
headboard to the L-brackets. Use the ¾" hex head screws. (Longer screws will pierce the
top of the headboard.)
Valance
L-Bracket
3"
Valance
Headboard
End Mark
1½" Hex Head
Screws

INSTALLATION
10
■ Mark the screw holes for the shade installation brackets on the wall underneath the
valance headboard.
➤ The top of the shade installation
brackets must be ¼" below the
bottom of the valance headboard.
➤ Mount the end shade installation
brackets on the inside of the
valance L-brackets.
➤ With one or two attached
battery wands. Place 16"
between the edges of the two
shade installation brackets on the
motor end. If there are more than 3
brackets, place remaining brackets
next to L-brackets.
➤ For DC Power Supply and Satellite Battery Pack(s). Place remaining brackets
next to L-brackets.
➤ Do not install the shade installation brackets directly into the valance headboard.
➤ Do not use extension brackets with the shade installation brackets.
■ Drill the screw holes for the L-bracket using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
■ Attach the shade installation brackets using the 1½" hex head screws provided. For
shades with attached battery wand, use the 2" hex head screws and spacer blocks
provided.
Top of Bracket
¼" Below Valance
Headboard
Spacer Block
Required for Attached
Battery Wand
Window Opening
Valance Board End Mark
16" for one or two
attached battery wands
on the motor end.

INSTALLATION
11
STEP 2 — Install the Shade
If You Have a Battery Wand Clip...
■ Attach the battery wand clip to the headrail.
IMPORTANT: Position the clip so that
the battery wand will be between
shade installation brackets.
➤ For two attached battery wands.
Attach the battery wand clip
approximately 10" from the motor
side. Attach the second battery
clip about 20" from the first clip.
■ Hook the battery wand clip onto the
back channel ofthe headrail.
■ Rotate the clip down until it snaps into place.
CAUTION: Be sure the power cable does not become pinched by the brackets or headrail
during installation; damage or overheating of components couldresult.
CAUTION: Do not connect the battery wand to the power cable prior to installing
the shade.
Mount the Headrail
■ With the headrail slightly tilted,
insert the front lip of the headrail
onto the front lip of the installation
bracket.
■ Push the headrail back and up until
its bottom lip snaps into bottom tab
on the installation bracket.
Install the Shade Returns — Outside Mount Shades Only
■ Remove the adhesive backing from the double-sided
tape on the inside of the returns.
■ Align the returns so they are flush with the shade
fabric or valance.
■ Place the tabs on the top of the end cap and press
the returns to secure.
Battery Wand Clip
Battery
W
and Clip Headrail
Insert Front
Lip of Headrail
onto Bracket
Bottom
Tab
Push Up
and Back
Adhesive
Backing

INSTALLATION
12
If You Have a Cornice Valance...
■ With the bottom of the valance angled away from the valance headboard, align the top of
the valance with the top of the valance headboard and press into place.
■ Spread the returns.
■ Rotate the valance into place.
■ Release returns.
■ Press the returns and the valance against the valance headboard to secure them.
Valance
Headboard
Valance Fabric
Spread Returns
then Rotate into Place
on Hook and Loop

INSTALLATION
13
Attach the Optional Components
STEP 3 — Connect the Power Source
Refer to the appropriate page based on your order.
➤ For a battery wand, see “If You Have One Battery Wand...” on page 13.
➤ For an optional DC power supply, see “If You Have a DC Power Supply...” on page 15.
➤ For two battery wands and Y-connector, see “If You Have a Y-Connector for Adapting
Two Battery Wands....” on page 16.
➤ For an optional DC power supply with daisy-chain connections, see “If You Have a DC
Power Supply with Daisy-Chain Connections...” on page 16.
If You Have One Battery Wand...
Mount the Battery Wand into theBatteryWandClip
■ Align the battery wand with its socket
toward the motor side end cap.
■ Push the battery wand straight up into
the battery wand clip until it snaps into
place. Check to make sure the battery
wand is secure.
CAUTION: Be sure the cable does
not become pinched by the battery
wand clip during installation. Damage
or overheating of components could
result.
Plug the Power Cable into the Battery Wand
■ On the back of the headrail, connect the power cable (coming from the shade) into the
socket on the battery wand.
NOTE: When power is applied to the shade, a green LED inside the programming button
housing will flash several times to indicate the shade is ready.
Proceed to “Testing the Shade” on page 17.
Back of Shade
Plug into Socket

INSTALLATION
14
If You Have a Satellite Battery Pack...
Mount the Satellite Battery Pack
■ Decide where you want to attach the wall mount bracket.
A satellite battery pack may be mounted in any orientation.
■ Mark the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Remove the backing from the double-sided tape. Press the bracket into place.
■ Attach the bracket using the screws provided.
■ Position the battery wand so the power cable is easily connected to the socket.
■ Snap the battery wand into the bracket.
■ Install the battery wand cover with the slot aligned to the socket in the battery wand.
■ Plug the power cable from the shade into the
extension cable.
■ Plug the other end of the extension cable
into the socket in the battery wand.
■ Secure the power supply cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not impede the operation of theshade.
NOTE: When power is applied to the shade, a green LED inside the programming button
housing will flash several times to indicate the shade is ready.
Proceed to “Testing the Shade” on page 17.
Wall Mount Bracket
Socket
Battery Wand Cover
Slot
Socket
Battery Wand Cover
Extension
Cable
Power Cable
from Shade

INSTALLATION
15
If You Have a DC Power Supply...
Connect the Power Supply
■ Plug the power cable from the shade into
the extension cable.
■ Plug the other end of the extension cable
into the DC power supply.
■ Plug the DC power supply into a standard
outlet.
NOTE: When power is applied to
the shade, a green LED inside the
programming button housing will flash
several times to indicate the shade is
ready.
■ Secure the power supply cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not
impede the operation of theshade.
■ Space the wire retainers approximately
15" apart along the power supply cable,
as shown.
WARNING: Keep cables and small parts out of the reach of children. They can
wrap cables around their necks and STRANGLE. They can also put small parts in
their mouths and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur, if not properly installed.
Proceed to “Testing the Shade” on page 17.
Power Cable
from Shading
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
16
If You Have a Y-Connector for Adapting Two Battery Wands....
Mount the Battery Wand or Satellite Battery Pack
■ Refer to “Mount the Battery Wand into theBatteryWandClip” on page 13.
■ Refer to “Mount the Satellite Battery Pack” on page 14.
Connect the Y-Connector
■ The Y-connector is used to adapt two battery wands to one large shade.
■ Route the power cable from the shade to the Y-connector
and connect the short cable to the first battery wand.
■ Connect the longer cable on the Y-connector
to the second battery wand.
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView®motorized shades to be powered
by a single DC power supply. However, each shade has its own RF receiver and can operate
independently. The daisy-chain feature is only available with the DC power supply option.
■ Route the power cables from each shade through the connector, using an extension cable,
if necessary.
■ Plug an extension cable into the connector and the DC power supply. A two-shade
configuration is shown below.
■ An additional connector and two additional extension cables are used for three shades.
Power
Cable
from
Shade
Y-Connector
Battery
Battery
Power Cable
from Shade
Extension
Cable Power Cable
from Shade
Connector Extension
Cable

OPERATION
17
Testing the Shade
Testing the shade with the programming button will allow you to ensure that the motor and
power source are working correctly.
CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should
stack evenly. Immediately stop the shade if the bottom rail is not level or the shade starts to
rub against either window jamb. See “Troubleshooting” on page 21.
■ Press and release the programming button on the bottom of
the end cap behind the fabric to test operation.
If the shade does not operate, see “Troubleshooting” on
page 21.
➤ Press and release the button to alternately lower, stop,
and raise the shade.
NOTE: With Top-Down/Bottom-Up shades, the
programming button will alternately lower the bottom rail,
lower the middle rail, raise the middle rail, and raise
the bottom rail.
Using the PowerView®Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView®Shade Network” in the PowerView Automation Remote Control Guide.
Push
Up
Side View of
the Shade
Programming
Button
Fabric
Return
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shade position)
LEFT ARROW
Lowers the middle rail on
T
op-Down/Bottom-Up
RIGHT ARROW
Raises the middle rail
on T
op-Down/Bottom-Up
STOP
(Press and hold for
programming mode)

OPERATION
18
Joining a Shade to a Group
IMPORTANT: The shade will not operate using the remote until it has been joined to
a group.
1. Press and hold ■STOP on the remote until the indicator lights blink (approximately 6
seconds). The remote is now in programming mode.
2. Press the desired group number (1 – 6) on the remote. The backlit group number will flash
to show it is selected.
3. While pressing the programming button on the shade, press ▲OPEN on the remote. The
green light flashes once and the shade will move slightly twice (up, down, or down, up) to
indicate the shade has joined the group. Release the programming button.
4. Press and hold ■STOP on the remote until the indicator lights stop blinking (approximately
6 seconds).
Basic Operation
1. To wake up remote, simply pick up the remote or press ■STOP. The last group(s) selected
will be highlighted and active.
2. Press “All” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will
light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button
will go out.
3. Press ▼CLOSE to lower the selected shade(s).
4. Press ▲OPEN to raise the selected shade(s).
5. Press ■STOP to stop the shade’s movement anywhere along its travel.
6. While a shade is in motion, press the opposite of shade motion (▲OPEN or ▼CLOSE) to
reverse direction.
7. Press ♥FAVORITE to send selected shading(s) to your preset “favorite” position. Refer to
the PowerView®Automation Remote Control Guide on how to set a favorite position.