HunterDouglas Provenance Parts list manual

Provenance®Woven Wood Shades
PowerView®Automation
Installation • Operation • Care

CONTENTS
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Tools and Fasteners Needed .................................................2
INSTALLATION
Installation Overview ............................................................2
STEP 1 — Install the Brackets ..............................................3
STEP 2 — Install the Shade................................................11
STEP 3 — Connect the Power Source ................................13
OPERATION
Testing the Shade ................................................................17
Using the PowerView®Remote ..........................................17
Resetting the Shade (If Necessary).....................................20
Troubleshooting ...................................................................21
CARE
Removing the Shade (If Necessary) ....................................23
Cleaning Procedures............................................................23
CHILD SAFETY
Warning ...............................................................................24
DECLARATIONS .................................................................25
Questions?
Call the Hunter Douglas Consumer Support at 1-888-501-8364.

PRODUCT VIEW
1
Satellite Battery Pack or
DC Power Supply (Optional)
Attached
Battery Wand
(Standard)
DC Power Supply
UltraGlide® Shade
Installation
Brackets
Not shown: Top-Down/Bottom-Up shades

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Provenance®Woven Wood Shades with
PowerView®Automation. With proper installation, operation, and care, your new shades will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Measuring tape and pencil
■ Level (laser level is recommended)
■ Power drill,
3
⁄ 32 " drill bit, and ¼" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 x ¾" Hex Head Screws (Provided). ¾" screws are provided to mount the L-bracket
to the valance headboard.
■ #6 x 1½" Hex Head Screws (Provided). 1½" screws are provided for shade installation
brackets and to attach the L-brackets to the mounting surface for optional Cornice Valance.
■ Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts
and screws.
■ #6 x 2" Hex Head Screws (Provided). If using spacer blocks, two 2" screws are
provided per installation bracket.
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
Speed Nut
and Screw
#6 x 1½"
Hex Head Screw
#6 x 2"
Hex Head Screws
#6 x ¾"
Hex Head Screw

INSTALLATION
3
STEP 1 — Install the Brackets
■ The number of shade installation brackets required varies
with headrail width, as shown in the table.
IMPORTANT: One outside mount spacer block per
installation bracket is required for outside mount shades
using the battery wand clip.
Mounting Types and Window Terminology
If the shade installation brackets are mounted correctly, the rest of the installation process
follows easily. To prepare for this important first step, review the mounting types and basic
window terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — Page 4
➤ Outside Mount — Page 6
➤ Outside Mount with Optional Cornice Valance — Page 8
Installation
Bracket
Outside Mount
Spacer
Block
Inside Mount
Spacer
Block
Shade/Valance
Width
Brackets
Required
15" – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 108" 4
108
1
/ 8 " – 120" 5
120
1
/ 8 " – 144" 6
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Shade Installation Brackets — Inside Mount
■ Mark 2" in from each jamb.
➤ With shades using one or two battery wands, there must be 16" between the edges of
the two brackets on the motor end. If there are more than 3 brackets, space remaining
brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
■ Center the brackets on your marks, then mark each of the screw holes.
➤ For fully recessed and minimum mounting depth based on your
order options, see the illustration on the next page.
➤ For shades with attached battery wand clip, leave
5
⁄ 8 "
clearance behind each installation bracket to allow for the
extra space needed for these components.
IMPORTANT: The front edges of the shade installation brackets
must be level and aligned.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/metal
studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
■ Place a spacer block on top of the bracket. Attach the shade
installation brackets using the screws provided.
➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
Proceed to “STEP 2 — Install the Shade” on page 11.
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
For DC and Satellite
Space Evenly
16" for one or two attached
battery wands on the motor end.
Spacer Block

INSTALLATION
5
Bracket
Battery Wand
Spacer Block Spacer Block
Bracket
11⁄2" Minimum Inside Mount 35⁄8" Fully Recessed Mount
Bracket
Battery Wand
Wall
3" Fully Recessed Mount
Bracket
W
ith Attached Battery Wand — 5⁄8" Needed for Rear Clearance
Satellite Battery Pack or DC Power Supply (Optional)
7⁄8" Min Inside Mount
5⁄8"
35⁄8"
3"
5⁄8"

INSTALLATION
6
Mount the Shade Installation Brackets — Outside Mount
The standard shade has an attached battery wand requiring spacer blocks to be used with the
shade installation brackets. If using a DC power supply or satellite battery pack, spacer blocks
are not required.
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" in from each end of the headrail.
➤ With shades using one or two battery wands, there must be 16" between the edges of
the two brackets on the motor end. If there are more than 3 brackets, space remaining
brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
■ Center the brackets on your marks and mark the screw holes.
➤ A minimum of 1¾" flat
vertical surface is required to
mount the brackets.
➤ For shades with attached
battery wand clip, place a
spacer block behind each
installation bracket to allow
for the extra space needed
for these components.
➤ The top of the shade installation brackets should be at the desired shade height.
IMPORTANT: The brackets should be level and aligned.
Headrail End Marks
Window Opening
2" 2"
Space Evenly
For DC and Satellite
Space Evenly
16" for one or two
attached battery wands
on the motor end.
2"
Installation
Bracket
Spacer
Block
Headrail
End Mark

INSTALLATION
7
■ Extension brackets provide up to 1½" of clearance.
If used, center the brackets on your marks and mark
the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/
metal studs or into concrete with concrete anchors.
Drywall anchors are not recommended.
■ Attach the installation/extension brackets using the screws
provided.
CAUTION: The rear of the installation/extension brackets
must be flush against a flat mounting surface. Do not
mount shade installation brackets oncurved molding.
■ When using extension brackets, attach the shade
installation brackets using the screws andspeed nuts
provided.
IMPORTANT: For shades with attached battery wand,
leave at least
5
⁄ 8 " between the wall side of the extension
bracket and the back of the installation bracket.
Proceed to “STEP 2 — Install the Shade” on page 11.
Extension
Bracket
5⁄8"
Minimum Required
for Attached
Battery Wand

INSTALLATION
8
Mount the Brackets — Outside Mount with Optional Cornice
Valance
With the optional cornice valance, first the valance headboard is mounted and then the shade
installation brackets are mounted to the wall under the headboard.
■ Center the headboard above the window opening at the
height to allow enough room for the shade to be mounted
below. Mark where the top and ends of the valance
headboard will be located.
➤ Alternatively, measure the width of the valance
headboard and use this measurement to determine
where the ends of the headboard will be located.
➤ Mark L-bracket locations 1½" in from the end of the
valance headboard. With shades using one or two
battery wands, place 20" between the edges of the two
L-brackets on the motor end. If there are more than 3
brackets, space remaining brackets evenly.
➤ For DC Power Supply and Satellite Battery Pack(s). If more than two shade
installation brackets came with your order, space additional bracket(s) evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
➤ With two-piece headboards (valances over 96" wide), the two equal-width sections
abut in the center.
IMPORTANT: Be sure to place a bracket on each side of the center split.
■ Center the L-brackets on your marks and mark the screw holes.
➤ The top of the L-brackets should be 1" below the height where you want the top of the
valance to be located.
➤ The rear of the L-brackets must be flush against a flat mounting
surface. Do not mount L-brackets on curved molding.
IMPORTANT: The tops of the L-brackets must level and aligned.
Valance
Width
Valance
Brackets
Required
Up to – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 90" 4
90
1
/ 8 " – 96" 5
96
1
/ 8 " – 108" 6
108
1
/ 8 " – 150" 8
Valances over 96" wide will have
two-piece headboards.
Window Opening
1½" 1½"
Valance Board End Mark
Space Evenly
Space Evenly
20" for one or two
attached battery wands
on the motor end.
For DC and Satellite
Space Evenly